MilkMan
08-09-2001, 08:42 PM
Last year I had registered a domain via Servercentral.net for 2 years. All was well but I had moved it to 000domains along with the rest of them for convience sakes.
Today I got my CC statement and just noticed a charge on my credit card for another $15. A charge I did not authorize for a service I didn't request or want.
Anyone have any similar experience?
MilkMan
08-09-2001, 08:55 PM
After calling their phone number (went to vm), sent emails to their support, sales and billing addresses, I called my CC and did a charge back.
Not sure how much charge backs cost the merchant but I tried all avenues to avoid it...
SI-Chris
08-09-2001, 08:59 PM
Did you contact ServerCentral.net and ask them what the problem is?
Don't just "do a chargeback"; you won't get your money back any faster, and you'll be causing a problem for ServerCentral.net when it may have been an honest billing mistake. If ServerCentral.net doesn't respond to your inquiries or doesn't issue you a refund in a timely manner, then you should do a chargeback.
<edit>
While I was typing my letter you posted yours, which I didn't see until I posted mine. It looks like you did everything correctly.
</edit>
B-Broker
08-10-2001, 06:20 PM
Originally posted by MilkMan
Last year I had registered a domain via Servercentral.net for 2 years. All was well but I had moved it to 000domains along with the rest of them for convience sakes.
Today I got my CC statement and just noticed a charge on my credit card for another $15. A charge I did not authorize for a service I didn't request or want.
Anyone have any similar experience?
Contact your CC and do a chargeback if you didn't authorize the charge...
MasterMindz
08-10-2001, 07:02 PM
LOL, that's what I said from the beginning.
