 | View Full Version : NAMECHEAP ate my $$$$$ WCHost 08-13-2003, 09:10 AM Today I deposit 2x(8.88) using PayPal and it ends up nuthing appear on my balance in my Namecheap account! Then PayPal clearly shown they are sent!!! WHAT SHOULD I DO!!! Samuel 08-13-2003, 09:17 AM Contact them? Maybe? SoftWareRevue 08-13-2003, 09:22 AM . . . WHAT SHOULD I DO . . .Contact them . . .We can't do anything. You need to contact NameCheap. kohashi 08-13-2003, 09:41 AM well knowing enetwork (Richard), he should be reading this soon and helping you out. But try contacting their support in the meantime. bagfull 08-13-2003, 09:44 AM If you have Paypal Transaction Id, you can always contact Namecheap... this happens sometimes, there is nothing to worry about. fewcoin 08-13-2003, 01:20 PM Always try to contact the companies directly first. You don't have to worry about namecheap, they'll fix it. WCHost 08-13-2003, 01:26 PM Originally posted by fewcoin Always try to contact the companies directly first. You don't have to worry about namecheap, they'll fix it. -,- i have 8 clients waiting for new domains since 24 hours ago~ and tried to buy today 12 hours ago but......................namecheap >< where are youuuu ***i emailed 3 times already anyway*** 4solutions 08-13-2003, 04:24 PM If it is such a time critical matter, then you might try calling them. They are in Inglewood, California and whois reports their phone number as 1 (661) 310-2107 . Just a thought... RajanUrs 08-13-2003, 05:36 PM Same thing happened to me once. After transfering the amount didnt figure in NameCheap. But when I tried to register a domain after a while it showed up and I successfuly completed the transaction. nameslave 08-13-2003, 07:43 PM Originally posted by WCHost Today I deposit 2x(8.88) using PayPal and it ends up nuthing appear on my balance in my Namecheap account! Then PayPal clearly shown they are sent!!! WHAT SHOULD I DO!!! Calm down, WCHost! Few companies or even individuals would run away for as little as $17.76. Give them 24 or even 48 hours, that will save you some long distance call. Good luck. VH-Robert 08-13-2003, 07:49 PM WChost, how old are you? -RJ- 08-13-2003, 09:45 PM NameCheap has an excellent reputation in this industry and I've never known them to be anything but honest. I'm sure it's just a technical glitch that they will be glad to fix for you. Be patient with their support. It may take 24 hours to get your reply, but it's a heck of a lot quicker than you'll get from Godaddy or Dotster. Jeffreyw 08-13-2003, 10:01 PM I get a reply from Namecheap witin an hour after i submitted a technical support request. Mythril 08-13-2003, 10:14 PM yes I've used them also and they are great. I am transfering a domain to them today and this will test there transfering skills :) WCHost 08-14-2003, 12:10 AM Originally posted by VeroHost WChost, how old are you? Hello, I am just humorous, I can act like 2 years old kid. Can't really help with my childish. I can act like a baby if you wish.So I will let you guess.! WCHost 08-14-2003, 12:11 AM Originally posted by Jeffreyw I get a reply from Namecheap witin an hour after i submitted a technical support request. 24hoursalready enetwork 08-14-2003, 07:14 PM Hello WChost, If one of our techs has not responded to you already please email me the details to rick@namecheap.com . I am actually out of the country on some business but will deal with this and find out why no one has responded to your email(if that is the case). Please also forward me the original email as well as any paypal reciept you might have. Don't worry, this will be resolved asap. kohashi 08-14-2003, 07:50 PM :) nice to see you richard. well knowing enetwork (Richard), he should be reading this soon and helping you out. But try contacting their support in the meantime. I wont say I told ya so :P |