Hi
I wanted to get the deal on www.hostmatix.com for $50 a year after can we upgrade our account to a better one and keep the same domain or do you have to get a whole new one? anyone know please leave the info thanks!

:gthumb:

Hello QuietK,

You might want to contact hostmatix.com directly to clarify all your questions? :)

You can upgrade your $50/year plan at HostMatix smoothly and easily ;)

By the way, I've been with them for 6 months and they're simply great!

Greetings,

Eboy
_______________

thanks so much for your comments

Hello there!

Wow, quite a site you got there (it loads extremely slow for me though), I loved the "Fantasy" gallery collection. Especially the pic with Natasha Henstridge.. :D

Believe me, your decision to go with HostMatix will be the one you'll love, because all their services are just outstanding. I went through 4 other companies before I stumbled upon them. Joined HostMatix ranks over a year ago and I absolutely love it. I host 3 very important to me sites there.

You know, just give them a try and you'll see for yourself. ;)

PS: At least your site will be lightning fast.

Good luck!

yeah im not hosted by hostmatix right now and my web hosting is free right now from my friend who owns servers and running them on a T-1 but im going to sign up for hostmatix web hosting here is a copy of there email they send me

Dear Jesse,

Thank you very much for your interest in HostMatix.com Web Hosting services.

With regards to your question, you can upgrade your hosting plan from Noble (50/year) to any other hosting plan with no additional setup fee or hidden charges.

It's absolutely seamless and you won't experience any single second of downtime.

Please do not hesitate to contact us if you have any other question or if we can be of any further assistance to you.

Some useful Sales FAQs are posted at:
http://www.hostmatix.com/faq.html

Have a wonderful day :-)

Regards,

Support Team
HostMatix.com
www.hostmatix.com

And that's just the beginning :gthumb:

Greetings,

Eboy
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Yes, Eboy knows it, as well as me. They respond fast. Throughout the whole time I was with them, the longest wait for my support ticket was 23 minutes. ;) Not to mention their forum and phone support!

I'm sure you'll love it there.

Best,

Originally posted by Artashes
Yes, Eboy knows it, as well as me. They respond fast. Throughout the whole time I was with them, the longest wait for my support ticket was 23 minutes. ;) Not to mention their forum and phone support!

I'm sure you'll love it there.

Best,

When did they start phone support?

Edit - on their site all I see is phone #'s for

Dubai, UAE
00971-50-644-999-2

I'm going to attempt to get this answered thru their customer service, but what happens if after the first year, we want to move to a different host. What is the annual registration fee for the domain?

SH

Just ask them ;)

Anyway, I'm almost sure you won't want to move anywhere else :)

Greetings,

Eboy
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When did they start phone support?

Edit - on their site all I see is phone #'s for

Dubai, UAE
00971-50-644-999-2

Well, this is from HostMatix forums (http://forum.hostmatix.com/showthread.php?threadid=136):

E. US Based Office
We are glad to announce that HM will be providing phone support to its valued customers as we opened our office in Scranton, Pennsylvania - United States.

Starting June 15th, 2003 you may call our US based office phone numbers in order to get assistance with your billing, technical and sales inquiries Monday - Friday from 9:00 AM to 6:00 PM EST time at 570-341-9498.

Please note that unfortunately we are currently unable to provide technical support 24/7 via phone. However still you may submit your technical issues to our help desk.


Greetings,

Eboy
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23 minutes for a support ticket? I've been waiting 4 days. And that US phone number is no good, not in service.

Originally posted by Bradmanxxx
23 minutes for a support ticket? I've been waiting 4 days. And that US phone number is no good, not in service.

Look at the dates on the post buddy, I left before they got their dc in the US. And Im glad I did, I got a better host, who actually lets us know whats going on, ect. Been with my new host for 9 months now. And they beat hostmatix any day, any time, anywhere...I wouldn't touch hostmatix with a 10 foot pole, tied to another 10 foot pole....you couldnt pay me enuff to host with them.

Originally posted by Vamp22
you couldnt pay me enuff to host with them.
I'll pay you US $7 million per month to host with them... :stickout:

What do you say? No?

Originally posted by Artashes
I'll pay you US $7 million per month to host with them... :stickout:

What do you say? No?


Lemme go create a new domain that I will only use for email, for anything I sign up with online then. :stickout Oh yah, and I need the money upfront as well. :D

Originally posted by Artashes
I'll pay you US $7 million per month to host with them... :stickout:

What do you say? No? Artashes, Hostmatix shows up on the first page of your Unix Hosting, right under Web Hosting Solutions (USA)... How noble :D

Originally posted by Vamp22
Lemme go create a new domain that I will only use for email, for anything I sign up with online then. :stickout Oh yah, and I need the money upfront as well. :D
It was a test-question. :D

Originally posted by Homie
Artashes, Hostmatix shows up on the first page of your Unix Hosting, right under Web Hosting Solutions (USA)... How noble
They still passed the enforced Listing Policy requirements. Now, what is your point?

Originally posted by Artashes
They still passed the enforced Listing Policy requirements. Now, what is your point? My point is that money talks ;) BTW, what is this enforced Listing Policy?

Greetings Vamp22,

Would you kindly stop replying to hostmatix related threads please? You were a valued x-customer and we dont have anything against you. We had some issues by the time you were at HostMatix.com and everything are just sorted out and I believe majority of our clients are happy with the issue.

Some issues are not 100% related to HM like what Bradmanxxxx posted.

I have personally replied to his other thread:

" Apparently you did not take any action once notifications were sent to those clients who had domains soon to expire. It seems your domain is expired and you need to renew it.

No one is on vacation and as our records indicate all the e-mails that you have sent to us has been responded, however since your e-mail on file is yourname@yourdomain.com ( your domain is already expired ) the e-mails are getting bounced. No alternative e-mail could be found on your file.

Please send an e-mail to billing@hostmatix.com, and the issue will be taken care of. ".

I have noticed that every thread gets any attention to HM, you will complaine about the time you were with us. And needless to mention that we kindly asked you to take your business else where since your site used to monopolize the resources available on our servers. I guess that gave you some hard feelings that you are trying to get some revenge. This kind of posts wont affect our business at all.

Glad you have found a great host that can host your site(s) with no problems. On behalf of HM staff and management we wish you all the bests in future and with your current hosting provider.

Thank you so much for a chance at your business. We are sorry that we were not the right host!

Bests,
Amir Golestan