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View Full Version : urgent help with email


scsi
08-02-2001, 03:50 PM
Hi ther,
I'm in a big trouble for one of my domain.
I can't receive email. The sender address doesn't receive error message.
Other domains works fine with the same settings.
Under email server the domain is added.
any idea?

NewonNet
08-02-2001, 09:24 PM
Check to see if you have email forwarding on.

If they're on, you won't see the error but your email is going somewhere.

eddy2099
08-02-2001, 11:18 PM
Make sure that the virtual Mail server is set up correctly under DNS under the MX entry and that those email account exist.

scsi
08-03-2001, 03:36 AM
i get, many hours later this email back:]

----- The following addresses had transient non-fatal errors -----
<info@domain.com>

----- Transcript of session follows -----
451 <info@domain.com>... domain.com: Name server timeout
451 <info@domain.com>... www.domain.com: Name server timeout
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

huck
08-03-2001, 08:27 AM
Email alias
Make sure you have entered the domain.com into the email alias section of the control panel.

Try sending an email to username@www.domain.com to see if that works.

If the alias is set and neither www.domain.com or domain.com work, then you have a DNS issue. Delete the DNS entry and re-enter.

scsi
08-03-2001, 11:08 AM
I've deleted domain from DNS and re-added.
same problem
any idea?

scsi
08-04-2001, 03:43 PM
hi Guys
I solved the problem. The second nameserver pointed on my isp didn't setup correctly.