What's happened?
Many server are down... from AM!
And yours? Any news?
THX!

:confused: :bawling:

This happened last night. Who is your ISP??? There were some major backbone problems yesterday and today. I thought my servers were down but a tracert from another machine with a different provider showed that they were fine although I could not access them from my ISP's lines directly.

Yep, same for the server that I help admin. Just checked the monitoring stuff that we use and it has not been down.

Frank

I'm tring a traceroute from Canada, Germany and Italy (where I am) but nothing to do!!!

Try visualroute.com too...

No techs helps me... Do they understand the problem?

Max

Well I just went to you omnibus.net site (asuming that's the correct site) and I had no problems.

Frank

no...
omnibus.net is on another server (not rackshack!)...


:angry:

Aloha
yeah last night could not reach my rack for a few hours could reach a lot of other sites but a few were down
seemed to be a internet thing not a rackshack thing

Sorry but for my server was a RS thing... but I don't know what!
Now the server is up only from 5 hours and was upgraded to 256... It was down from 24-28 hours!

I hope about the future...
:rolleyes:

What is your opinion about Rackshack and CobaltRack?
THX!

there are many outages on internet due to code red worm attacking networks. :eek:

rackshack.net's network is extremely lagged. also, i used to always get packet loss every time i pinged my server. they told me it was normal, but i've never seen that before.

Had you any problem with your server (hardware)?
How did you solve backup problem?
THX

Originally posted by neon202
there are many outages on internet due to code red worm attacking networks. :eek:

Don't believe the media hype; code red didn't put a dent in the performance of the Internet.

Rackshack has had a few problems lately mainly do to weather and the recent upgrades (they've been upgrading members servers due to a lot of complaints from members). As for a lag, I haven't noticed a lag on either my RaQ4 or my friends RaQ2. Packet loss is normal since they are running numerous routers, hubs, switches, and firewalls, which all can cause a few packet loss. Overall, Rackshack is pretty good and stable. My friend has had his RaQ2 for about 2 years now (yes, EV1 has been offering RaQ's that long. It's only been in the last few months that they have opened Rackshack) and hasn't complained about any prolonged downtime. I have only had one issue and that was with my server shutting off unexpectedly, but that problem was resolved once they replaced the router to my server. On a scale of 1-10, I give them a 7.

Originally posted by omnibus
Sorry but for my server was a RS thing... but I don't know what!
Now the server is up only from 5 hours and was upgraded to 256... It was down from 24-28 hours!

I hope about the future...
:rolleyes:

omnibus, your RaQ 4i was down because Rackshack were upgrading your memory. Are you complaining that they upgraded your memory? :P

Anyway, did you order and pay for your memory upgrade?

When they upgraded the memory for some of the sites, some of the servers never came back up.

One of mine was upgraded at the same time omnibus' was. The server was down for only 30 minutes. Which in my opinion is great service considering we only paid $39 for the upgrade.

I don't know the details of what went wrong with omnibus' memory upgrade, but it should not have been down the 12 hours that it was. (not sure where he got the 24/48 from). I heard from a tech in the chat when those servers were fixed and it was only 12 hours from when mine was down. Unless omnibus' problem has to do with a different memory upgrade.

My RaQ was down for about 3 hours due to the memory upgrade. When I asked about this, Rackshack said that they were moving a lot of servers around in order to make more room for additional RaQ's, meaning that some servers would be down for many hours.

Are raqs that easy to use.....

Originally posted by JBIZ718
Are raqs that easy to use.....

Go to www.rackshack.net >> support >> documentation and read through their support manuals. Read the Raq4 manual as well (available on the same page). If you understand most of the stuff there then you'll have no problem running a raq.

The problem is that a lot of people think they are easy to use but don't want to do the research. I get ICQ messages all the time from friends asking to do simple stuff (in my opinion) and all they really had to do was read the documentation.

So, yes it's easy to use... but you do need to put the time in to learn it, just like anything else.

Originally posted by avara
My RaQ was down for about 3 hours due to the memory upgrade. When I asked about this, Rackshack said that they were moving a lot of servers around in order to make more room for additional RaQ's, meaning that some servers would be down for many hours.

They're running out of room to store the raqs. It's too bad that they have to try to reorganize everything (create additional down-time for their customers) instead of building on to the colo.

Are raqs that easy to use.....

RaQ's are very easy to use. Cobalt designed the RaQ as a dedicated solution for the undedicated person. All of the server functions and commands can be executed from the control panel. For the beginner, the control panel is the gateway to setting up everything you need to get the server running smoothly. For advanced users, telnet features offer you the ability to expand more to your RaQ and utilize all of the features it provides.

Go to www.rackshack.net >> support >> documentation and read through their support manuals. Read the Raq4 manual as well (available on the same page). If you understand most of the stuff there then you'll have no problem running a raq. The problem is that a lot of people think they are easy to use but don't want to do the research. I get ICQ messages all the time from friends asking to do simple stuff (in my opinion) and all they really had to do was read the documentation. So, yes it's easy to use... but you do need to put the time in to learn it, just like anything else.



Very good advice. I read the boards often and many people get stuck on problems that can be solved by reading the documentation.

They're running out of room to store the raqs. It's too bad that they have to try to reorganize everything (create additional down-time for their customers) instead of building on to the colo.

Actually, they did build to the colo. When EV1 hosted the servers they housed them in their data center. When they turned everything over to Rackshack, they built a complete new datacenter. The problem is that they are getting so many customers that their previous configuration could not support them all. In about a month or two, everything will be ironed out.

Originally posted by Reg

Actually, they did build to the colo. When EV1 hosted the servers they housed them in their data center. When they turned everything over to Rackshack, they built a complete new datacenter. The problem is that they are getting so many customers that their previous configuration could not support them all. In about a month or two, everything will be ironed out.

Too bad it wasn't big enough. :D

I know that they built the colo, I'm just saying that they should add-on to it now instead of trying to rearrange everything for a temporary fix.

My server was down for about 24 hours...

awara: do you need 24 hours to upgrade your pc? ;)

thx to all.

Originally posted by omnibus
My server was down for about 24 hours...

awara: do you need 24 hours to upgrade your pc? ;)

thx to all.

As I said in my post, they aren't just upgrading the memory -- they're also moving a lot of servers around to make more room available for additional RaQ's. Learn to read next time. ;)