Web Hosting Talk







View Full Version : Valued LinuxWebHost Client, yeah, right...


slade
07-27-2001, 08:07 PM
Dear Valued LinuxWebHost Client,

In the Internet World, bandwidth, or data transfer as it is sometimes
called, is one of the most costly aspects of hosting web sites.

Our packages are all designed to allow for bandwidth maximums, each
dependent upon the package that you have chosen for your domain. None of
our packages come with unlimited bandwidth. We have the option within our
Domain Management System to allow any of the domains that exceed these
bandwidth parameters to be automatically suspended. We no longer do this
because our clients indicated to us that they prefer to have their sites
remain operative. Bandwidth is reset at the end of each month therefore if
you go over your limit on the 15th of the month your site would be shutdown
until the first. Obviously this is just not good business.

Therefore if/when your site/s exceed bandwidth parameters, we must monitor
bandwidth usage and adjust your billing histories accordingly. Right now,
when we find a domain has exceeded their bandwidth allotment, we charge
$7.50 / GB of overage to the client's account. This is being done
retroactively through June of this year, meaning you are now being charged
for June’s overage. In August you will be charged for July’s overage and
in September for August’s overage and so on.

These charges will appear as manual entries on your Billing History with the
amount of gigs your account was charged. No invoices will be generated for
these charges. You will receive email notification that we have applied
this charge to your account. You can view this manual charge through the
Billing History Icon on your control panel. If you are a reseller and the
bandwidth overage was incurred by one of your resold accounts, we will list
your resold client’s domain on the charge so that you can easily identify
what domain it belongs to.

As of September 01, 2001 we will be initiating bandwidth overage fees of
$10.00/GB for manual adjustments. If you pre-purchase extra bandwidth, you
will be charged at the following rates:

One (1) GB increments - $7.50 / GB

Ten (10) GB increments - $70.00 / 10 GB ($7.00 / GB)

Twenty-five (25) GB increments - $150.00 / 25 GB ($6.00 / GB)

Once again, thank you for choosing to have your web site(s) hosted with us
and we look forward to providing you with only the best in hosting services.

Sincerely,

LinuxWebHost Billing Department

Well, that settles it, my last 3 accounts there are going, going, gone...