Never got the chance to review this company since I've been with them but ever since FDC kicked me off and I went with this company I think they've been a pleasure to use.

Pricing
The pricing was very good for the server I bought. There was no setup fee and they have a special going on right now for that still. 10/10 for the pricing of their servers.

Support
I don't really ask for support but when I request a ticket they normally answer it, not right away but they do answer it which does show they do have people to answer questions.
6/10

Reliability & speed
The speed is pretty decent but the uptime is beautiful, I haven't had downtime once except for the one scheduled, so far all my customers are happy with their uptime and it's great to not see service down when it's needed
9/10

Server
Server is pretty good speed, it's a Pentium IV 2.54 GHZ, 1 gig ddr ecc ram, 120 gig drive, 500 gigs bandwidth and 5 ip's. Server was setup pretty quick as well.
10/10

Overall
Hostany is a good company which is underestimated in my opinion. I was surprised to hear users saying bad thing about hostany but byfar I've had pretty good speeds, uptime, pricing is very good, and the server is built stable. I think more people should give this host a try not to mention they offer apc reboot free.
8/10

Nice review .. :)

<3 nation hosts

- reliable, resonable people, excellent support!

Thanks Joshiee but thank hostany, that's who I bought the servers from :)

haha yea <3 hostany too-

fast response when i told matt to order me some IPs

Nice review nationhosts.

Yea, one of the servers i manage is @ hostany, seems like a great place.

glad that you liked their services, however before buying there i suggest that one should do a search:
http://www.webhostingtalk.com/search.php?s=&action=showresults&searchid=1442565&sortby=lastpost&sortorder=descending

Hostany: a review from the other side (you didn't expect it ALL to be roses now did you?)

The network? Great, wonderful, nothing but. I've rarely (if ever) had problems with the network whatsoever.

The support:
Well, it takes 1-2 weeks average to get a server setup, it takes 2-3 emails to get someone to actually look at the problem, by which time we've had to pay to have this issue dealt with, with NO reimbursement from HA whatsoever.

A typical example:
for 3 weeks we had a problem with a server, it appeared the drive was going bad, nothing was staying up on it, drive was, well, it was clanking according to one of the techs we had to pay to get in there (after waiting OVER 12 hours for HA techs). It turned out that the drive was indeed bad, but also that the network card (HA's responsibility as it is hardware related) was not compatable with later kernels.

The long and short of that specific incident:
Hostany support is about as intellligent as a n3wb13 linux tech. While this is fine for some, if you run across a REAL issue, you're , well, you're SOL, because these techs know very little. He had a couple of good ones working for him a while back, but sadly, they won't work with him again (ask me privately why, because I won't go into it here).

As far as support desk, MY typical response was 12 hours, by which time everything had already been solved by off-site techs. I don't exactly call that "swift" response by any means.

Even more antics from HA:
These guys have pulled this 2x on us, quite humorous, but hey, such is life.
Each time a network goes down, they tell us they can connect just fine from ON network . This means that something is configured wrong, right? Well, I try, and lo and behold I can get in from an ON network server, but that doesn't reallly solve the OFF network problems, now does it?

In these cases, frequently HA demands that we change the network configs and ip routings ourselves, when this is what they originally setup on the box, and what they are responsible for maintaining. That's customer service for you.

I could go on and on, even post emails from their "support", but the idea wasn't to trash HA, but to post a reasonable and objective review of HA, from the experience of someone who's got to deal with them on an almost daily basis.

Network status: 99-100%
Support: 5%
Speed: 1%
Reliability: we can rely 100% on having to call someone else in to deal with the problems that are presented by HA's networks and servers, and pay for said services.

Sorry to burst your bubble, but HA is most definitely NOT all that for hosting companies. There ARE cheaper, and MUCH more reliable and knowledgable.

sounds painful

Originally posted by joshiee
sounds painful
Trust me, like pulling teeth.

that is horrible though

Originally posted by parkinghost
that is horrible though
I agree, however if you'll do a search like someone said, you'll see clearly that I'm not the only one that's gotten this treatment

I ordered a server, only used less than 1 hour, then down, many emails and support ticket to them, finally they said kernel panic, agree to refund, but I haven't got money yet.

So my review: never trust Hostany!!!

well, So far, rackshack is one of the best options to go with

I do believe rackshack will be dominating market soon

Originally posted by parkinghost
well, So far, rackshack is one of the best options to go with

I do believe rackshack will be dominating market soon

Well, there could be worse dominating. I'd hate to see the competence of some of their techs dominating the field, but overall, I wouldn't mind seeing a more RS'ish attitude in the industry. Too many fly by the night organizations out there that just want to make $$$, not deliver half of what they say they can and everything else. RS at least TRIES to live up to their end of the agreement.

Just to add my experience to the post...

I asked the Hostany sales department if a new order could be completed today (before I placed my order). They told me that it would be within 24 hours but if I ordered in the morning it should be ready by 5pm.

I placed my order at 8:40am (MST). I received my setup email at 11:30am (MST). So they were able to fill my order in less than three hours.

This response time (and the quick followups to my sales emails) makes me a very happy customer right now. Hopefully any future interactions with them will be as prompt!

As for the server, I'm just getting started on it but it seems to be a great machine!

Well I have servers at rackshack and they are very fast setup, good prices but if your looking for great uptime and good deals I think hostany gives you that.

At ISP for example setup is instant! :D

I ordered a server through them not realizing they only provided Linux servers. I gave special instructions to install Windows Server 2003, with my own license. I received an email telling me that they only provide Linux server, but that they would provide me with a refund.

So I replied to them with my invoice number, which they asked for, and have yet to receive my refund.

This was on June 14th, I have sent three emails and one WHT PM, and have heard nothing in regards to my money.

So I have no server, and no money. Hopefully they come through soon.

And Hostany is down right now

I just noticed that.

I am not panicking though, all these great reviews tell me that the company has some credibility, but is just a little slow with communication.

ehh - great reviews!?
did you actually try to do a search?
there is 95% "warnings, cheater, how to leave" etc...

it appears down right now

1h of downtime.
But that isnt problem
Last week i had 14 hours of downtime :)

I havent had any downtime for 2 months up until now.

HostANY just posted in the dedicated server special offers forum and said "We're checking the router right now, everything should be back shortly."

Looks to be very down ATM

I've not had any downtime whatsoever in over a month until just now. At the moment, that's been approximately 30 minutes.

It seemed to go down at 07/18/2003 15:42:47 for me.

Edit: Just got a reply.

their service is back up. I dont get why everyone is always putting hostany down. They have offered a great service for me thus far and I consider myself rather picky

I think people forget that they are selling unmanaged servers and maybe send "stupid" support tickets to them. Like doing something to there server that goes beyond what un-managed is. Well if you know how to manage your own server, you'll have a better outcome of uptime. Hostany is doing everything that they can do. Now it's time for all of you complainers out there to do what your supposed to do. We didn't have any problem managing our servers that's why we had good uptime. We didn't create stupid tickets, that's why our ticket gets solved faster. Well maybe this is all true...Think about it.;)

The end result:
You get what you pay for (in most cases). With Hostany, you don't even get that.

If your server's down, they MIGHT look at the issue within 24 hours, generally 36+, they MIGHT pay for the hardware needed to fix their broken hardware, but that's only a big MIGHT.

I'd LOVE to see Rackshack dominate the market, or a biz with SOME sort of respect for their clients, and morals, but instead you've got people that basically sell you "words" but can't back them up, hiring freshmen who know nothing about linux as linux techs.

Sadly, this is a growing trend, no customer service, no knowledge in the industry, give someone a server and they think they're an "admin". It really is humorous, but, quite predictable where the industry is going. My kudos again to the professionals (Racksale, Burst, a few others out there), my complete and total disregard to the others (who shall remain nameless until the time is right).

well I guess I paid a good price for good service then.