Hi Folks,

We are moving some of our larger reseller accounts from one server to another. Some of these accounts are over 1GB and when trying to move them using the transfer function in WHM they keep timing out.

I have tried to transfer them using both the "Transfer multiple accounts" and "Transfer single accounts" options with no sucess.

Has anybody been through this before that could lend some advice?

Thanks,

Cormac

Are they timing out, or are you not waiting long enough?
If you have shell access:
Tar the sites up:
tar -czpvf compressed.file.tar.gz /path/to/the/directory/you/want/to/compress

Transfer the site via SCP/FTP

On the new server do
tar -xzvf compressed.file.tar.gz

I'll give that a shot - Thanks Sitekeeper

THere is no chance that would work

He wants to transfer the whole site including databases, mail config and so forth

Doing that would only transfer the actual site.

If they are that large, there's a good chance that it's timing out because the archive is filling up the /tmp directory on the server where it's coming from ;)

If you have a second HD in each server where WHM backups are stored, get the backup archive from the outgoing servers backup HD (if you don't have root access you'll need to arrange this with whoever does) and transfer it with wget. Store it on the backup drive of the incoming server in the same place the existing one was. Next, in WHM, you should be able to restore it the standard way.

I've never tried this method but I don't see any reason why it shouldn't work.