i remember half a year ago, nocster came with attractive deals and the dedicated forum was full of posts about it.
after a short while, many ppl who bought servers from nocster, came here to sell the servers because of unacceptable downtime.

now, nocster came again with very attractive deals. do u think it is safe now to buy a server from nocster? is there a reason to believe nocster is better now than half a year ago?

tnx

They have problems back in March/early April and had a few problems after that, but with a new network engineer and VLANs (as well as more bandwidth coming into the DC and a network at less than 50% capacity), I feel safe keeping my own sites there as well as selling. If you'd like a traceroute utility from inside the DC, check out http://mainarea.com/trace.php . My own (not my company) website keeps getting more and more visits, and I can't afford to have it on an unstable provide. It's still at Nocster :)

- Matt

yeah I'm now on the nocster network, and haven't experienced any kind of downtime, and their technical support has been first class.

so far so good.

The fact that they have no downtime right now is no guarantee for the future. I'm not sure what to say about their current status, but I do remember their past very well.

Ofcourse, they want to draw attention to themselves by offering attractive deals.. but the question is: can they handle it? Personally I think they'll manage for a while now, I'm just unsure about what's going to happen in the long run.

great to hear.

Originally posted by mainarea
I can't afford to have it on an unstable provide. It's still at Nocster :)

Well it was still there during those horrible months so... what gives?

If you look at the past that BurstNET has experienced, not just in terms of network and support but more so with customer service... read some of the posts they've made and you get a really good impression of what their management is like. You really can't predict the future with them, my hope is that they stabilize some (and no, a few months does not count) but I'm biased as I'll NEVER trust my business with them again.

nocster hosts fox, so it must be good :D

Originally posted by Jackula
nocster hosts fox, so it must be good :D

What part of FOX do they host? I thought they did most of their content hosting with Speedera...

Originally posted by Jackula
nocster hosts fox, so it must be good :D

Fox is at some InterNAP DC according to tracerts.

http://www.burst.net/clients.shtml

Originally posted by Jackula
http://www.burst.net/clients.shtml
Ah, cool! Although it appears foxmovies.com is at Cable and Wireless, and deathrowrecords.com pulls up a "cannot find server" error. Nice list though.

Originally posted by BobFarmer
Ah, cool! Although it appears foxmovies.com is at Cable and Wireless, and deathrowrecords.com pulls up a "cannot find server" error. Nice list though.

:stickout:

Death Row Records changed their domain name to tharow.com.....still hosted here. Last I checked, they were redeveloping the site though.

There are some small Fox projects hosted on our network...nothing of any major importance...

SMA
PRES/CEO
BURSTNET

Originally posted by BurstNET
There are some small Fox projects hosted on our network...nothing of any major importance...

Can you give the URL of 1 such project?

Why are you including the 20th Century Fox insignia as a client if you're not hosting them? That's blatant misrepresentation.

Originally posted by tandem
Why are you including the 20th Century Fox insignia as a client if you're not hosting them? That's blatant misrepresentation.
They are. :confused:

<< That's blatant misrepresentation. >>

You have no idea what you are talking about. Stop trying to cause trouble, when you have no idea what the facts or details of our past or present client base are. Mind your own business tandem, before I get you thrown out of here for constant trolling of our company. I've about had enough of you.


We are hosting some of their content, or one of their sites. The fact that it is not their main website means nothing.

Also, it doesn't necessarily mean they are current clients, just that they have been at one time or another.

Webex, for example, is not a current client, but we have them listed because we hosted their big SuperBowl ad with Rupaul 2-3 years ago.

Every site/company listed is, or has, done business with us in one way or another.

SMA
PRES/CEO
BURSTNET

Here are some examples of support.

Network has been great Since March



Reboot Request

Logged 07-14-2003 - 04:56PM
Closed 07-14-2003 - 05:03PM


Apache Recompile opened via our support from cell phone

Logged 07-04-2003 - 10:54AM
Closed 07-04-2003 - 11:16AM

Kernal Issue on the new Kernal from Burst

Logged 07-01-2003 - 08:27PM
Closed 07-01-2003 - 08:47PM


Support is excellent above and beyond.

Originally posted by BurstNET

<< That's blatant misrepresentation. >>

You have no idea what you are talking about. Stop trying to cause trouble, when you have no idea what the facts or details of our past or present client base are.

Every site/company listed is, or has, done business with us in one way or another.

It's just that including past clients (some of them 2 or 3 years old as you've admitted) as present ones doesn't make much sense in ethical terms. You obviously hold a very different view on this.

>> Mind your own business tandem, before I get you thrown out of here for constant trolling of our company. I've about had enough of you.

I didn't know you had the power to dictate your will to the mods! :eek:

Btw, I don't troll... I am an ex-burstnet client who is simply writing his opinions just like many others who are in the same position.

>> We are hosting some of their content, or one of their sites. The fact that it is not their main website means nothing.

The 20th Century Fox insignia has www.foxmovies.com as a link. Anyone visiting your page will naturally think that the website is hosted by you ... when it's not. Is that not misleading?

Originally posted by BurstNET
Also, it doesn't necessarily mean they are current clients, just that they have been at one time or another.

Why not specify that on your page? Tandem pointed out that it's confusing (using different words) and indeed it is.

BurstNET™ currently serves 3000+ clients...Here is a small sampling of these clients for your perusal & review.

A bit misleading... intentional or not.

:topic: Burstnet's current clients has nothing to do with the requested info the thread starter asked for...

Burstnets uptime has been great these few months and their support is superb. I think they are well staffed and capable of handling the more customers, IMO.

IMHO, the link to foxmovies.com on your clients page means that u host the domain foxmovies.com. if u don't host it, than this is indeed false representation.

apart, did foxmovies gave u permission to include their link in your page?

tnx for all for the input.

Well, anyway, it doesn't matter. The thread starter was asking for opinions, not client's list.

I think everyone deserves a chance to prove themselves to be good or even worse.

tandem
Account Disabled

Registered: Jan 2003
Posts: 1212
Status: Offline


I wonder?

Regarding Nocster, they are okay. Network wise good, improving on quality of product. :)

My opinion about nocster:
Good support, Helpfull Support, good network, almost none issues the past few months, Major improvements on the network, No change in speed after going from 300-1000gb. Excellent streaming of movies at 300K to Europe.

I'm very satisfied with my nocster box even that i ordered during the Valentine disaster.

One word to user: BurstNET
I'm a very loyal customer, and will defend Nocster for you. But not if apparently there keep on getting into childish yes/no discussion on the board whenever the name Nocster comes along. Let the stats do the work... and please just ignore the kicking of legs.

Pissing people off (no matter if you're right or not) will only result in pissed of people starting a nice DDOS on a nice sunny day... And for what?

Please let the excellent support, the excellent bandwidth, and the excellent uptime do the work... there is no need to defend yourself towards people that don't know the ins and outs of this moment.

Thanks....

<< did foxmovies gave u permission to include their link in your page? >>

Actually, they DID inquire about this in the past. We explained the situation, what we were hosting for them, and they were perfectly fine with it, and allowed it to remain.



<< Please let the excellent support, the excellent bandwidth, and the excellent uptime do the work... there is no need to defend yourself towards people that don't know the ins and outs of this moment. >>


Well said, and I wish the general populous shared your sentiment.

SMA
PRES/CEO
BURSTNET

I have to agree with Brandonk.

About their prices, U'll get what u pay for, which here means b-quality parts like Sean said before, prolly not the best educated staff there is and not the best management. This has resulted in huge problems in the past. Although they seem to do well at the moment, the period is way to short to say they have solved their problems.

Just my €0,02...

h.

prolly not the best educated staff

Am I the only one who finds this funny? :D



Kind Regards,
-Darrell

Originally posted by hpeters998
I have to agree with Brandonk.

About their prices, U'll get what u pay for, which here means b-quality parts like Sean said before, prolly not the best educated staff there is and not the best management. This has resulted in huge problems in the past. Although they seem to do well at the moment, the period is way to short to say they have solved their problems.

Just my €0,02...

h. Is that based on any type of direct experience? It's been my, over two year, experience with Burst then Nocster that I confidently recommend them without reservation because of the outstanding service and support I receive.

Your posts smells of assumptions.

Originally posted by hpeters998
I have to agree with Brandonk.

About their prices, U'll get what u pay for, which here means b-quality parts like Sean said before, prolly not the best educated staff there is and not the best management. This has resulted in huge problems in the past. Although they seem to do well at the moment, the period is way to short to say they have solved their problems.

Just my €0,02...

h.

Read my above post on the support times I can say after over a year of expirience with multiple 10+ nocster servers that those comments are far from what we have experienced
were you actually a nocster client or are you speaking of things you have heard.

Support has been great, customer service has been great and the techs are extremely knowledgable.

I have to agree with Brandonk.

About their prices, U'll get what u pay for, which here means b-quality parts like Sean said before, prolly not the best educated staff there is and not the best management. This has resulted in huge problems in the past. Although they seem to do well at the moment, the period is way to short to say they have solved their problems.

Just my €0,02...

h.Could you please back you post up with facts? Nocster doesn't use b-quality parts, and in fact, they use some of the best quality parts for their servers. My machine has a Maxtor harddrive in it, and an Asus motherboard. Why? Because they last longer than the cheaper products, therefore cutting down on the equipment that they have to replace. Remember, if you harddrive quits working (without you doing anything to it), they'll be forced to replace it, free of charge to you. What does the pricing of their servers have to do with anything, though? Rackshack has servers in the same price range (though they do only pay $8-10 per hour for linux techs) and have had a flawless network for years. Nocster's new network engineer, Alex Yuriev, has quite an impressive background in network architecture and managment (incl. Netaxs & AboveNet) - I'm completely confident that the network will be in good shape with Alex on board. Please provide evidence to back up your claims - Otherwise, they're just unfounded guesses.

-Josh

Originally posted by MainAreaJosh
Rackshack has servers in the same price range (though they do only pay $8-10 per hour for linux techs) and have had a flawless network for years.

And that my friend is the reason to go with Rackshack over Nocster/BurstNET (aside from many other reasons that I can think of).

Just for comparison... since you seemed to think it was relevant, how much does Burst pay their entry level "linux techs" that compare to Rackshack?

Oh yeah... $1.50/hr to those nice people in India.

:eek:

<< Just for comparison... since you seemed to think it was relevant, how much does Burst pay their entry level "linux techs" that compare to Rackshack? >>

Ouch...you can't buy loyalty, hard work, and dedication at $8-$10/hour.
Even our Level 1 techs make ALOT more than that. You can make $8/hour as a manager at Burger King, with no skills.

SMA
PRES/CEO
BURSTNET

Originally posted by BurstNET
Even our Level 1 techs make ALOT more than that.

Well that's a good thing to hear... but I thought you guys were outsourcing to India now for Level 1 issues?

<< but I thought you guys were outsourcing to India now for Level 1 issues >>

Eventually, when we need additional Level 1 support....but at the present time, we have not brought them onboard yet...and everything is US based.

SMA
PRES/CEO
BURSTNET

Nocster doesn't use b-quality parts, and in fact, they use some of the best quality parts for their servers.

I'm sure Sean said U cant expect all high quality parts for the price they're asking. Just tried to search for the post, but there are just to many of them.

Have I been a Nocter customer? No. I did sign up for their Halloween sales tho, but because of the rudeness of not answering e-mails, making false promises and false advertising, I decided to cancel my order. I'm following this soap ever since then.

Could you please back you post up with facts?

I'm sure u know how to use the search function of this board.

About the price/quality, do U really think u'll get top quality for $59/month?

Its fine as long as u keep in mind u wont get best quality there is. The difference with Rackshack is that RS did show in the past they can handle the large quantity of orders/servers (which is of course the way they make profit). Nocster showed they can't.

MainArea, would U ever give an honest opinion about Nocster?
Come on, you're earning money with selling Nocster boxes. Noone ever would be a thieve of their own. I'm not saying you're completely lying, but u'll at least present things a bit better, which is of course understandable.

Didnt nocster made a poll few weeks back to see if people were interrested in paying a bit more to get the quality they wanted?
Now they are lowering prices??? Makes me think...

From a happy RS customer,

h.

Ouch...you can't buy loyalty, hard work, and dedication at $8-$10/hour.
Even our Level 1 techs make ALOT more than that. You can make $8/hour as a manager at Burger King, with no skills.


$8/hour as a Manager of Burger King? Damn, maybe I should switch professions! ;)

I've had a Nocster server for 1 - 2 months now. Never had to request a reboot but HAVE found their network to be top notch. We run an operation involving downloading quite a few GB from Linux mirrors and have never experienced slow network connectivity (I think we've clocked up past a MB/s from a fairly busy mirror).

Burstnet: I'm going to agree with a previous statement from another client. Returning fire to people baiting you by taking potshots at your company will ONLY have a detrimental affect on your company's image. It's pointless is lowering yourself to the level of the trolls. Let US, the current clients, handle your defense for you.

Regards,

Stuart

P.S. And make sure the network doesn't break! :)

Just out of curiosity, how much do your level 1 techs make?

I have to admit that nocster is running great . There support request response time has been drastically reduce. On top of them they are managed hosting. Even they will compile easyapache for you and even touble shoot problems for you and cpanel as well. And most importantly they will update the KERNEL. Now think what else can you get for $99 specially now iwth 1000GB data transfer.

Had my nocster box for a few weeks now, few problems initially but support is A1. Can't fault them, so much so that Im ordering another box next week!