View Full Version : WHM - nameserver cannot access my www.
coppermine 07-13-2003, 02:25 AM hi. I'm a newbie in reselling stuffs. and I'm facing some problem. I'm unable to reach www.abc.com or abc.com but I can do a ftp into ftp.abc.com
I'm using WHM control panel.
I've a domain www.abc.com.
My host gave me 2 ip address which I can bind nameservers with the below 2 IPs to ensure total transparency
123.123.123.30
123.123.123.31
steps I did.
1. go to domain registrar
put 123.123.123.30 as ns1.abc.com
put 123.123.123.31 as ns2.abc.com
2. go to my a/c create a new a/c for abc.com
3. my host mentioned they has already bind the nameservers for me.
Here is my config which i saw it in my dns function of WHM control panel.
many thanks....
Aussie Bob 07-13-2003, 02:29 AM That all looks ok. You need to add in your A-Records too.
http://www.httpme.com/images/bind_issue.gif
[mods please note - that's just an image which explains adding A-Records to the DNS Zone. I'd try to explain it, but a picture paints a thousand words. :D]
Aussie Bob 07-13-2003, 02:34 AM Also -
(1). Have you registered your nameservers? This is a different act than changing your dns at your domain register. If you have personalised nameservers, you need to register them, before you can actually use them.
(2). You might need to wait a bit longer for dns propagation to fully kick in.
So, make sure you've registered the nameservers and then changed the dns info for your domain/s. Be sure to add in those A-Records too. That will solve issues with certian UK ISPs etc. :)
sitekeeper 07-13-2003, 02:38 AM Are you using ns1, ns2.abc.com for your nameservers? It can take anywhere from 12 - 72 hours for them to propagate, 24 being the norm.
coppermine 07-13-2003, 02:40 AM Bob,
thanks for the fast reply...
1. I've already registered the nameservers which is 2 days ago.
2. which is the correct way to insert A-records as
ns1.abc.com - > A -> 123.123.123.30 or
ns1 - > A -> 123.123.123.30 ?
Thanks a lot..
coppermine 07-13-2003, 02:41 AM sitekeeper
when I do a whois on the internic
it has already shown
Domain Name: ABC.COM
Registrar: DOTSTER, INC.
Whois Server: whois.dotster.com
Referral URL: http://www.dotster.com
Name Server: NS1.ABC.COM
Name Server: NS2.ABC.COM
Status: ACTIVE
Updated Date: 12-jul-2003
Creation Date: 08-jul-2003
Expiration Date: 08-jul-2004
sitekeeper 07-13-2003, 02:45 AM ns1 - > A -> 123.123.123.30 ?
sitekeeper 07-13-2003, 02:51 AM Originally posted by sitekeeper
ns1 - > A -> 123.123.123.30 ?
Aussie Bob 07-13-2003, 02:58 AM Originally posted by coppermine
Bob,
thanks for the fast reply...
1. I've already registered the nameservers which is 2 days ago.
2. which is the correct way to insert A-records as
ns1.abc.com - > A -> 123.123.123.30 or
ns1 - > A -> 123.123.123.30 ?
Thanks a lot..
ns1 - > A -> 123.123.123.30
ns2 - > A -> 123.123.123.31
Aussie Bob 07-13-2003, 02:59 AM If you let us know your actual nameservers, we'll see if they're ok. Seems you only registered them 2 days ago, they might not be fully propagated.
coppermine 07-13-2003, 03:01 AM Here's the new config.
coppermine 07-13-2003, 03:07 AM Originally posted by Aussie Bob
If you let us know your actual nameservers, we'll see if they're ok. Seems you only registered them 2 days ago, they might not be fully propagated.
http://www.checkdns.net/quickcheck.aspx?domain=kopibreak.com&detailed=1
here it goes. thx.
sitekeeper 07-13-2003, 03:11 AM It could be your ISP is slow in updating, you can try sites like these to check. Enter ns1.abc.com (enter your real domain name not abc.com)
http://samspade.org
http://www.dnsstuff.com
http://www.dnsreport.com
If none of these can find it after 48 hours I would double check at your registar and then your hosting provider just be be sure.
Aussie Bob 07-13-2003, 03:13 AM Your nameservers are registered -
http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=ns1.kopibreak.com&type=nameserver
http://registrar.verisign-grs.com/cgi-bin/whois?whois_nic=ns2.kopibreak.com&type=nameserver
DNS is fine, but you might need to wait longer for dns propagation -
Domain Name: KOPIBREAK.COM
Registrar: DOTSTER, INC.
Whois Server: whois.dotster.com
Referral URL: http://www.dotster.com
Name Server: NS1.KOPIBREAK.COM
Name Server: NS2.KOPIBREAK.COM
Status: ACTIVE
Updated Date: 12-jul-2003
Creation Date: 08-jul-2003
Expiration Date: 08-jul-2004
coppermine 07-13-2003, 07:27 AM hihi..
there is something I don't understand.
ftp.abc.com : working
www.abc.com : not working
mail.abc.com : not working.
why is that so ? thankx.
McRox 07-13-2003, 02:07 PM Originally posted by coppermine
ftp.abc.com : working
www.abc.com : not working
mail.abc.com : not working.
Do you have the www and mail entries in your zone like the ftp entry? I remember those must point to your ip, like the ftp entry :)
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