Web Hosting Talk







View Full Version : Need Hosting Help :)


ch3m
07-25-2001, 12:27 PM
Hey All,

Basically, I have a bit of a problem. Here's the story. I run a website which receives 70,000+ unique visitors daily. I started hosting the site on ***** ( YEAH, I KNOW! ) and I've hated them. The second I had some extra funds, I switched to RackSpace. I went on RackSpace, my traffic dropped like big time, I got tons of e-mails from people who said they couldn't connect to the site or couldn't get it to load, RackSpace didn't know why, I got a refund and went back to *****. Stayed with them, it was hell. Tons of downtime, terrible support. Then I switched to Host Pro. Exactly the same problem. Traffic dropped, they didn't know why. Back with *****, having weird problems ( that's what I call the CI Advantage, grrr ).

Basically, I need to find a host that is reliable, has good uptime, can handle my traffic. Anyone have any ideas? The site has no scripts or anything like that, just HTML with graphics. About 3-4gigs bandwith a day ( always increasing though ).

Thanks A Lot!

- Andrew

eva2000
07-25-2001, 12:42 PM
what's the site? why not determine where the problem is with those hosts that didn't work out with?

rackspace.com should have great connectivity

ch3m
07-25-2001, 01:11 PM
That's what I figured, and what I tried. They keep telling me there were no problems they could see on their end, while in the mean while, I was flooded with e-mails and was loosing revenue big time.

What I don't understand, is why a host like ***** can handle the traffic fine, but the other hosts have trouble, something doesn't add up... One thing was different though, on both RackSpace and HostPro, I had a linux dedicated server, on *****, it's a unix server...

joe52
07-25-2001, 01:52 PM
Originally posted by ch3m
That's what I figured, and what I tried. They keep telling me there were no problems they could see on their end, while in the mean while, I was flooded with e-mails and was loosing revenue big time.

What I don't understand, is why a host like ***** can handle the traffic fine, but the other hosts have trouble, something doesn't add up... One thing was different though, on both RackSpace and HostPro, I had a linux dedicated server, on *****, it's a unix server...

From the ***** web site at : http://www.*****.com/?zone=products/dedicated_hosting
"Our Unix-based servers run a customized version of Red Hat Linux. "

Even so, it shouldn't make any difference if it was hosted on Linux or another OS. When you switched to rackspace were you able to see the site yourself? How long did you stay with them? It sounds like it might have been a problem with dns. Were you using your new hosts DNS servers, or making sure that the servers you used were point to the right box?

-joe

ch3m
07-25-2001, 02:02 PM
Joe,

Thanks for the reply. I'm not a server / unix / linux "buff" so I just tried to point out any "differences" I observed, that's all.

I used rackspaces DNS servers, and allowed a week for the DNS to propagate, the instant I switched the dns back ( well, after a day ) the traffic started to rise, and once it was fully propagated, it was at what is was before.

The reason I am switching is because I feel unstable with ***** and the terrible tech support / downtime "glitches" every other day are hurting the website.

eva2000
07-25-2001, 02:03 PM
did ***** handle your domain/dns changes ?

where's your sites' visitors from? maybe try a host on verio.com's connectivity if that doesn't work there is seriously something wrong

ch3m
07-25-2001, 02:19 PM
I use *****'s DNS servers because I'm with them, but as for the Network Solutions ( internic ) changes, I did those myself.

We must think alike, I am talking to Verio now, I'll see how it goes.