For some reason approximately 85% of our siteManage directories have disappeared from our server.
I have no idea why, and I am the only person that makes any changes to the RaQ4 system.
I have looked through the log files and can't find anything that would explain why these directories suddenly disappeared.

Is there any easy way to recover them (apart from restoring from backups)?

Any help is appreciated.

Thanks,

Lozzmo

I had this same problem occur, and apparantly it's not to uncommon... These are the instructions I used:

get:
ftp.nl.cobalt.com/pub/tools/repair_sitemanage.pl

1. Upload this file to your server (/home/tmp/repair_sitemanage.pl) Use this
Perl script to restore the files. First remove all files in:
2. rm -r /usr/admserv/.cobalt/html/siteManage/*
Make sure your can execute the script:
3. chmod u+x /home/tmp/repair_sitemanage.pl
Run the script:
4. perl /home/tmp/repair_sitemanage.pl

done!


:D Let me know if you need any help!

thank you, that worked perfectly!

Apparently this happens during some admin options. For some reason, when you make changes the SiteManage files do not get rebuilt correctly. The perl script takes care of this. I think this happens because some of the perl scripts for the control panel abort before updating the sitemanage options. By running the re-build utility, everything is put back into place.

I had a similar problem on my RaQ 4. The guys at Rackshack support fixed it for me in 5 minutes though (their support is improving all the time). After that though, email stopped working, and it turned out that the email server aliases had been reset to nothing (e.g. where there used to be "domain.com, mail.domain.com", this was now empty). I had to figure this out myself though, as the guys at Rackshack couldn't help.

Their support still has some way to go, but as I said above, it's improving all the time.

Can anybody please help me to find this script? repair_sitemanage.pl