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Ask them. Most resellers these days are branded so it would be difficult to determine if they are a reseller unless they tell you.
If they look like a solid host to begin with they will be honest and tell you if they are a reseller or not.

there is know try way to tell if they are a reseller. but if they are a reseller they usually wont sell other reseller accounts because they are sticken to only a few ip's

Well, you can use www.netcraft.com to try and see where they get their bandwidth from. it's not a foolproof method, but I know my host is a reseller because he gets his bandwidth from verio according to netcraft.

Originally posted by acranox
Well, you can use www.netcraft.com to try and see where they get their bandwidth from. it's not a foolproof method, but I know my host is a reseller because he gets his bandwidth from verio according to netcraft.

That really doesn't mean anything. He could have a dedicated server from Verio or just be buying bandwidth from them.

It doesn't matter if you are a reseller, my company, Ionic Hosting, was a reseller but we now have proper dedicated servers. Most hosting companies, including Mchost etc, don't have their own data centers, they use companies like dv2.com instead. Stay clear of full resellers like Mchost clients, but its fine for companies who use Dedicated Machines, like me, or co-location like McHost. (well I would say that wouldn't I!).

The best thing to do is to get the IP from the hostname of the company, then get the hostname of the IP (it won't be the same hostname of the company, it will be the server hostname) from that you can usually trace it down with a simple DNS Whois or by searching google. For example, if this evaluates to something.dnsrouter.com then you are with a McHost reseller, which considering Mchost's current state of affairs, isn't good :(

I agree, now with private-label reselling, it's pretty though to find who host who :(

We are not a reseller, but just to defend the resellers, what is wrong with purchasing from a reseller?

They might be able to give you better support then the hosting company itself. Sometimes even at a cheaper price (since they buy in bulk)

Oh if they have good support there is no problem, but you don't have root level access. If you are a reseller you don't know the benefits of that, do you?

some resellers dont have their own nameservers but most nowadays do

Be honest and just ask them!

I doubt many will say "Yes" if they ask.

Well, if your hosting company is a reseller of matrixreseller.com, you have reasons to panic ;)

Its hard to find out.
For example: Can you see if we are a reseller or lease our servers?

We lease our servers but our shared accounts are under our reseller account on our server to keep things neat, so we know who owns what accounts.

We are not resellers :-) But we have customers who are value added resellers :-) And sometimes they can offer the hosting customer support that we can't.

Just to give a quick example, we have one reseller who will travel a good radius of the tri-state area to offer onsite support to his resold hosting accounts.

I'm a reseller, to be honest if I got asked I would say yes I am.

I do have my own name servers, and the main server has a dummy domain, so it points in no way to my host - Just a blank page with a logo on.

hostlab seems very honest, this a good point for a Webhost :)

Hmm, Guess I would say every host out there is a "reseller" Just a question of what level reseller he is. Every data center in the world resells bandwidth. :D

Yes this is true RandyO. Everyone is a reseller of someone...:)

Except the big telephone companies :-)

while it's true that alot of resellers don't offer reseller packages, we also do not offer reseller plans at this time and we are not a reseller by any means.. we just really don't want to tackle that side of the business right now.

I do believe even the phone companys cross sell so to speak. They have access to each others lines under contracts. "I dont have equiptment here but you do, so lets make a deal for the areas I have that you dont"

I've thought about offering reseller packages before but decided against it for the time being.

We aren't a reseller we rent our servers from Rackshack (as can be seen by a simple tracert of our sites).

Originally posted by Dave Bell
It doesn't matter if you are a reseller, my company, Ionic Hosting, was a reseller but we now have proper dedicated servers. Most hosting companies, including Mchost etc, don't have their own data centers, they use companies like dv2.com instead. Stay clear of full resellers like Mchost clients, but its fine for companies who use Dedicated Machines, like me, or co-location like McHost. (well I would say that wouldn't I!).

The best thing to do is to get the IP from the hostname of the company, then get the hostname of the IP (it won't be the same hostname of the company, it will be the server hostname) from that you can usually trace it down with a simple DNS Whois or by searching google. For example, if this evaluates to something.dnsrouter.com then you are with a McHost reseller, which considering Mchost's current state of affairs, isn't good :(

I agree

Sometime the reseller is good partner of host provider,He/She can help host to serve clients more carefully..for example,if 1 host has 10 good resellers.. every reseller has 10 customers...the total clients of host are 110s....but service loading is host:reseller=1:10, reseller:customer=1:10 .... the service rate is 1:10 ...

if no reseller, the service rate 1:100 ,the host got the heavy service loading...

Except in many cases the host will have a higher load than that because the reseller doesn't have direct access to the configs of the server and thus only the host can amend things.

Hello,

Except in many cases the host will have a higher load than that because the reseller doesn't have direct access to the configs of the server and thus only the host can amend things.

However, most times the need for root access isn't required by the reseller and not often do you get resellers needing root access.

Regards,
Arvand Sabetian

Originally posted by Rich2k
Except in many cases the host will have a higher load than that because the reseller doesn't have direct access to the configs of the server and thus only the host can amend things.

hmm.. intersting..
I dont thing host will have a higher load because the reseller doesn't have direct access..let's talk about same config...same quota of 100 customers compair with same quota of 10 resellers +9 customers/each reseller.... which one many cases the host a higher loading?..almost same...resellers and customers both has no root access...and,of course service rate only 1:10... less than direct account 1:100...

Most resellers wont tell you the truth because they dont want to loose their customers but then again some resellers provide better support then the real host.

Pipson. :cartman:

Originally posted by ric
hmm.. intersting..
I dont thing host will have a higher load because the reseller doesn't have direct access..let's talk about same config...same quota of 100 customers compair with same quota of 10 resellers +9 customers/each reseller.... which one many cases the host a higher loading?..almost same...resellers and customers both has no root access...and,of course service rate only 1:10... less than direct account 1:100...

What I mean is that often a host will have to do work to support the resold client as the work that needs doing can't be done by the reseller because they don't have a high enough level of access. That's how they end up with a higher load but still not 1:100

I agree,

but, except server down or NS/IP issue (resellers nothing can do..server down?all down..hardware down?all down), most clients problems were CP setting/config/mail/DNS etc...not really a server config problem..if reseller do share this kinds of job ,the host service loading will less than direct account... this kinds of resellers not bad..may be even better than direct account provider..

btw,most resellers on private label DNS,this means the resold clients got the support from reseller side not host side..

Whats the point wheter they are a reseller or not? I mean you don't get a special discount from buying from a whole sale server. Yes, we are a reseller, but the most important thing I focus on is customer support. For a while i've even considered maybe calling customers once every 3 months to ask them if they are satified with how were running. I'm installing a few more things, so customers can see that we can. Do you think some companies like that would care for you? Yes, we admit we do want your money, but we would surely like to earn it honestly too.

Some hosts might even even work harder to keep the reseller satisfied. So if an enduser requests a feature for his site, the host might not do it. But a reseller with multiple sites will have more power :-)

I am not saying this is necessarily a good thing but sometimes this is the way things are.

Originally posted by Kerry Jones
Whats the point wheter they are a reseller or not?


My opinion is that is shouldn't matter AT ALL, so long as you get the service you subscribe to!

Exactly my point. Finally someone in this thread realized it. ;)


Usually, the smaller companies will try their hardest to keep you satified and if we do end up getting big one day and having several thousand customers, i'd still like to keep a personal relationship with my customers, because all i've been taught all my life is good business is best.

A reseller is only as good as his host. Even if a reseller offers the best customer service they can if their host can't keep the server online it's not much good to anyone. I have seen many resellers who have signed up for some sleezy unlimited plan and think they can make a fortune selling low price plans offering rediculous space and bandwidth.
That being said, if a reseller has done his homework, has chosen a solid reliable host and is pricing his/her plans appropriately then that reseller can be as good or better than many hosts who are not resellers. There are many hosts out there with their own dedicated servers who I wouldn't touch with a 10 foot pole.

Originally posted by blue27
A reseller is only as good as his host. Even if a reseller offers the best customer service they can if their host can't keep the server online it's not much good to anyone. I have seen many resellers who have signed up for some sleezy unlimited plan and think they can make a fortune selling low price plans offering rediculous space and bandwidth.
That being said, if a reseller has done his homework, has chosen a solid reliable host and is pricing his/her plans appropriately then that reseller can be as good or better than many hosts who are not resellers. There are many hosts out there with their own dedicated servers who I wouldn't touch with a 10 foot pole.

Yes, but when a server does go down, some resellers would ignore it, but people like me would be calling the reseller who sold me and bitching until it's up. The only reason why I would do this is because I care so much for customers.

Originally posted by blue27
A reseller is only as good as his host. Even if a reseller offers the best customer service they can if their host can't keep the server online it's not much good to anyone. I have seen many resellers who have signed up for some sleezy unlimited plan and think they can make a fortune selling low price plans offering rediculous space and bandwidth.
That being said, if a reseller has done his homework, has chosen a solid reliable host and is pricing his/her plans appropriately then that reseller can be as good or better than many hosts who are not resellers. There are many hosts out there with their own dedicated servers who I wouldn't touch with a 10 foot pole.

LOL..
This is same ,...If your dedicated server or data-center can't keep the server online it's not much good to anyone also,same as reseller...

reseller sign up for who offer reseller plan, and WMS sign up who offer dedicated servers ..we are not talking about sever is good or bad..we talk about ==> good resellers can do much closed support for resold clients..even batter than regional host ..

Everyone is a reseller of someone...
reseller==>dedicated==>data-center==>ISP==>bandwidth

Originally posted by blue27
That being said, if a reseller has done his homework, has chosen a solid reliable host and is pricing his/her plans appropriately then that reseller can be as good or better than many hosts who are not resellers. There are many hosts out there with their own dedicated servers who I wouldn't touch with a 10 foot pole.

This is the best part of the thread. You can start your own non-reseller hosting company for $1 setup and $109/month with no training, experience, or education.

Exactly... just head over to rackshack get grab a server. Although I think if you don't have much linux experience you'll struggle to get your DNS up and running properly.