I think 2checkout.com has been a hassel. Takes me a while to check up on my orders since 2checkout.com servers are too slow. I'm thinking about moving to paysystems.com but I have also heard that their support is very slow. Has anyone here used 2checkout and switched to another third-party or merchant account? I would like to move but don't know who to and how reliable one can be. Please help me out here.

Revecom is good, no hassles to get support right then!
Control panel is sweet and fast.
Payouts every week ;)

I have had success with 2CheckOut. Their systems are a little old, but client friendly in most aspects. I too wish they would upgrade their site, support, and system.

Trent Gillespie

i left them twice because of their dumb servers. takes a while just to take a look at my orders on their servers.

esr tek whats the site for revecom? and is it a third-party or merchant acct? i've never heard of it.

tgillespie i dont like 2checkout :( too slow

Paysystems.com ;)
3rd party processor

I just bailed on them. I wanted to try them out as a backup to Wellsfargo/AN.

First thing they had wrong was noncompliant code on the secure order page..... rendering the page after you click to submit failed (under gecko). The orders hit the bit bucket and then the source (javascript/html) was displayed. This took a ticket and 6 days to get them to fix it. As well, they did not respond to my "emergency" ticket until 4 days later.

Maybe I'm picky but I can't deal with someone that is careless with my customers experience, my revenue and just does not answer tickets same day.

I'm personally looking into these 3:

PaySystems.com (3rd party processor but decent rates and apparently gaining business from those who leave 2CO)
Charge.com (Authorize.net processor with decent rates and no setup fee)
PayQuake.com (also an Authorize.net processor with 3 plan options and very nice rates)

I haven't decided which one I'm going to use as of yet. I've seen plenty of comments on PaySystems in various threads. Would welcome input on the other 2 :)

If any reseller can beat 2.35% using AN then go with them. Otherwise, go with Wells Fargo/AN. WF's secure source product has a few more bells and whistles than your standard AN setup.

Think of it as AN Plus. :)

Yes, toooo slowwww

2co have a support telephone number
1-877-294-0273

They answer quicker that way.
No waiting days for tickets :)

right now im suggesting on getting one with paysystems.com but i heard their support is pretty slow. also for paysytems how would you make add to cart buttons is it like paypal or is it like 2checkout where you have to add them into their server first. the one week withdrawl with paysystems is good ;) how long does it take to receive the funds in my account.

how about authorize.net how does that work? isnt that a merchant account? how do merchant accounts take orders. out of haering i think i need something like oscommerce with SSL security to take care of the payments to my merchant account. could someone exlpain this to me please?

Could someone help me out over here?

A merchant account is simply a special account with a bank which allows you to accept Credit card payments. You will have your own Merchant numbers with Visa & MC and your business name will appear on the clients CC statement.

To process on line transactions you would need a program to interface with the authorize.net gateway. OS commerce would be fine. You would also need an SSL cert because you are now responsible for CC numbers so they need to be kept secure. It is much more difficult to get a real merchant account compared to a 3rd party gateway. You will need to have your company incorporated and need to be based in the US to avail of most of the good offers you hear people talking about. Otherwise it becomes even more complicated and very expensive

i think i'm going to go with paysystems for the time being.

if you are currently with 2checkout.com or any other third-party if you talk to paysystems on the phone. they will waive the setup fee for $49.00.

I talked to

Sandev
1-866-699-9021 ext 1738
slehal@paysystems.com

He helped me out and waived the setup fee for me. very nice guy and help me getting started spent at least 30 mins setting me up not including him helping me learn their systems.

Server's are much more faster then 2checkout.com and has been around since 2000.

I read of the previous post about paysystems and their ability to waive the setup fee and I contact them

However they asked :

- A valid driver¢s license with photo id
- A void business check
- 3 months of current processing statements. This is a requirement to
waive your setup fee.

and also :

PaySystems Corporation has two additional requirements before an account
is activated.

- A refund policy stated on your website
- Integration with our payment page

Now I don¢t know how much 49$ really worth to them but certainly their requirements are far more than 2CO

Only 2CO offered the ¡signup and be ready in 5 minutes¢

Even I wanted to give them a try their requirements are not something I can believe they¢re logical

The first set of license , photo id, business check, 3 months processing statements I believe it¢s to prohibit minors to enter their system or people abuse their ability to waive the setup fee

However their requirement to include a refund policy is something I didn¢t see in any other processor

They are just a payment processor and not a cooperator of each company sign up with them. The don¢t have the ability to alter company¢s plans if this company don¢t to offer a refund

My suggestion for new or for current 2CO that they want to move at Paysystems is stay away from paysystems.com

They¢re maybe good for some companies but from their attitude they make you a favor to offer you their services and this is not something we like

Some people in this forum said in the past that paysystems.com was the payment solution for some known and big webhost providers around here but from their communication it¢s clear that they don¢t have a steady policy for big and small companies.

From a customer point of view we don¢t have to prove them we are capable to join their network they must convince us their are capable to trust them our business

End of story with paysystems

You can't have it all buddy, that's for sute. What I know is that 2CO's service is terrible, they do pay but erratically and they are constantly screwing up.

Take the time to register with Paysystems. I have had no problems with them, their site is up 99% of the time, it is faster and I get paid like clockwork. They're more regular than my toilet trips.

I am also very dissapointed with 2CO.
If this continues I am pretty sure they will go bankrupt.
At least for the web hosting industry..... they will be gone shortly.

They need a new manager, let's apply for it LOL (jk).

I think I will move to Paysystems or Clickbank. Clickbank is a lot more interesting but a little bit more expensive and also I don't know if MB supports it.......

I don't know yet if Paysystems is good, I know that I emailed them 2 days ago and no answer so.... hope they are not like 2CO.

One thing is for sure...... I am leaving 2CO.

- Andre

Paysystems is far too strict with their fraud policies. I've seen several people complaining about valid cards being rejected. This even happened to me once when I was trying to buy online using paysystems.

The biggest complaint I hear about 2CO is people cannot check their billings out and that their servers are too slow. Here is a suggestion, grab your own accounting software and keep your own records. Then all you need to do is make sure 2CO jives with your bottom line. This is how I use 2CO and all the issues of slow servers go away. I check once a week and as long as everything matches up (so far it has) there is no problem.

Once you try and use a payment gateway as your accounting management software you will never be satisified no matter who you go with.

Originally posted by Watcher_TVI
Paysystems is far too strict with their fraud policies. I've seen several people complaining about valid cards being rejected. This even happened to me once when I was trying to buy online using paysystems.

The biggest complaint I hear about 2CO is people cannot check their billings out and that their servers are too slow. Here is a suggestion, grab your own accounting software and keep your own records. Then all you need to do is make sure 2CO jives with your bottom line. This is how I use 2CO and all the issues of slow servers go away. I check once a week and as long as everything matches up (so far it has) there is no problem.

Once you try and use a payment gateway as your accounting management software you will never be satisified no matter who you go with.

Ha Ha..that is like saying buy yourself a Volvo but put in a VW engine so that it works.

Nice advice.

How about 2co pulling their finger out and offering the product they advertise!

Simon

Originally posted by SimonMc
Ha Ha..that is like saying buy yourself a Volvo but put in a VW engine so that it works.

Nice advice.

How about 2co pulling their finger out and offering the product they advertise!

Simon

No it isn't, not at all. Using 2CO as your accounting software is like depending on WHM to administer a server.

You can do it but it's not very smart....

we have also had 2Checkout problems .... there response time is a little too slow . But for us , without US Bank Account , i think it is the most viable option

Got a reply from Paysystems. A very professional reply I would say.

I am moving :D