This is a very long posting, but scarily the cliff notes version of the nightmare from my first reseller experience.

About two weekes ago I became a reseller. After doing research to find a stable Cold Fusion MX provider that also has 24/7 human tech support, I chose Matrix and decided to "get my feet wet" with their smallest plan. Choosing this company has been a HUGE learning experience.

Obviously still learning the idiosyncracies of the business, I found their customer support team to be mostly friendly and helpful. While H-Sphere does offer many features, it can be difficult to navigate.

On Monday evening, I received numerous (16 total) copies of the same email, some with a link, some without. Confused, I called tech support and learned that there were mail server updates and that a notice had been sent out previously, although seemingly before I was even a client. Ok, no big deal although the person I spoke with was rather kurt. Customer service said they were not aware of the numerous copies, but would check it out and get back to me and suggested that I follow-up with an email. Again, glitches happen, not a crisis, but I was not impressed with how the matter was handled, but when upgrades don't go as planned can make for a stressful day. I considered the matter closed on my end.

Not 5 minutes after getting off the phone, I received this email which in tone and demeanor I found offensive.

"A: Well I am very sorry about the 9 Emails I am not sure why it sent it 9 times to you and only you.

You pay $35 a month, right?? And you want to talk about a "higher level of support"?? If you think you can find a better service, then by all means please close your account by submitting the form here https://billing.vortechhosting.com/...ncellation.html


All I have to say is **** happens and at least we are open about it and do let our customers know.. You seem to want a host that hides stuff from you. This isn't the place for you."

My thoughts from reading this email....
"You and only you?" Seems I was not the only one affected afterall and that is just plain rude.
"You pay $35 a month, right??" And the amount I pay a month is relevant because I questioned all these emails?
"Higher level of support" Ensuring your clients know what is going on as it pertains to their business... hmmm, wouldn't consider that a "higher" level, but rather basic business.
"You seem to want a host that hides stuff from you." No, I want a host that values all their clients regardless of account size, and respects that questions to customer service are part of doing business.

I called back to support to clarify Brad's position in the company. He is the president. I was absolutely floored and turned to this forum to get some feedback about my experience.

Yesterday afternoon, I received notification that my account had been suspended. You guessed it, I called tech support. Long and the short, Brad sent an email after my account had been suspended indicating that the only way to unsuspend my account was to have the previous thread removed from this forum.

While the previous thread was locked and the duplicate removed, this was not satisfactory. The moderators informed me that removing the thread was against the rules. Ok. Neither Vortex or my place to determine the rules of someone elses business.

All I was looking for was any solution to give me up to 48 hours so I could seemlessly move my accounts in hopes of avoiding my current nightmare.

Countless phone calls last night trying to rectify the situation, I and my clients are without working email accounts and webpages.

Thanks to a few kind souls and professionally run businesses, I have redirected DNS, etc to immediately (well hopefully within the next 24 hours....) resolve the issues at hand.

Quite obviously I am not the kind of client Matrix/Vortech caters too, however, never in my wildest dreams did I expect to be turned off without the opportunity to redirect. As I offered repeatedly in my conversations last night.... give me 48 hours to propogate and we can part ways.

I am stunned that my business has come to a standstill since no one can get emails and emails are not being returned to sender, clients webpages show a "your account has been suspended" message and more importantly, am I crazy, or is "flipping the switch off" on someones business unacceptable, especially when the "only" resolution is in neither parties control? All of this for asking a question....

Atleast where I come from, the client is always right, even if they are seemingly wrong... All sides have a point to be made. And never in my wildest dreams would I call a client a derogatory name or repeatedly curse at them, regardless how bad of a day or how much I thought they deserved it. Even more so with a client that I don't have a personal rapport.

And to wrap up this ever so long post, this posting is not intended to further ruffle everyone directly involved with this nightmare, but rather share an expereince from a company I found on this forum and get feedback as to how other companies conduct business.

One of the main reasons I didn't post last night was that I needed a bit more time to "yell at the monitor."

Yes I do agree that that email was just plain rude and uncalled for. Not a lot I can say about customer service by the look of it.

And suspending your account with no prior email was very unprofessional.

I don't read your previous post, but from I read here it's not a nice way to handle customers. Just forget about them, I am shure you'll find a better host (not necesarily on WHT).

Am I correct in my understanding that vortechhosting.com suspended your account as a direct result of a post here at WHT?

all I have to say is.....wow!

That's just disgusting that they did that.

It's one thing to get in an argument or even tell someone 'get your butt off my server", but that's messing with a person's livelihood and it's just downright WRONG.

VERY bad form on the part of Vortech .

The email was plain rude and uncalled for. And he was basically threatening you to remove a post before you can get your stuff back online? I hope you have kept all the exchanges - it might come in handy if you need it to dispute any further charges to your CC, and probably to get a refund if they persist in not giving one.

This bites - hope it will all be resolved soon!

Originally posted by jmcmahon
. . . Brad sent an email after my account had been suspended indicating that the only way to unsuspend my account was to have the previous thread removed from this forum . . .
That's pretty lame, if it's true. :eek: :rolleyes:

I'm not trying to the defend the host, but I've had a couple of people post things on boards about me and accidentally leave things out. The creative ones sometime even add things. Nevertheless, if this is true, it's awful. There had to be some kind of provaction for the host to waste that much time on an e-mail..

My 2c's

;)

For Vortech to do that over this (http://www.webhostingtalk.com/showthread.php?s=&threadid=155289) is shameful and disgraceful. I hope others that read this don't think that's the way mature professionals run businesses. It's crap like this that gives the industry them black eyes. Shame on Vortech!

Obviously something that was said really hit Brad the wrong way. It happens to all of us I guess. It's his business and if he wants to respond in that manner I guess that's his right.

I have, myself, told customers they would have to go elsewhere, although I hope never on one incident as minor as this one. However, I have always given them time to make an orderly move, unless they were causing harm to other sites, spamming, hosting warez or otherwise violating such terms of the TOS. Even then I have arranged for them to salvage sites and if they were a reseller have left non-violating sites active until the move was complete. This is where I have the problem. Telling you to move is within his rights. Being offended by the posting here, even if not merited, is within his rights. Its just suspension without giving you a chance to make alternate arrangements which I find terribly wrong.

Watcher_TVI -
To answer your question, yep!
My only option to unsuspend my account, was to have the thread removed from WHT. Because it could not be due to the rules of this forum, my reseller account is still suspended. No email, no webpages for me or my clients until propogated to my new host.

Well, after reading the other thread there, I must say that I feel a "double edged" type of comment coming.


What in the world is this email that I have received 9 times and still
counting?

Initially concerned that your servers had been hacked or some other strange
occurrence, after speaking with customer support do I realize that this
email has come directly from the president of the company. To say that I am
shocked by the tone, is an understatement.

As a fellow small business, I do realize that there will be hick-ups during
upgrades, but I don't care to hear self-defeating or negative statements
such as "I can't" or "after their screw-up." My company pays you a monthly
fee for services and the backend should remain as such. Communications to
the field require a higher level of professional communications. Having not
received an upgrade announcement, how am I supposed to know what this is
regarding?

As a new reseller, I am very disappointed and concerned that the lack of
professional conduct will replay itself through other aspects of your
business. Warily cautious... I don't believe I am going to transfer any
other clients until I have regained a certain level of trust in the
legitimacy of your practices.

Extremely disappointed-


If I would have received this email, simply because you received 9 emails, of which you should have only received one, I would be pretty upset, to say the least. I find it somewhat abusive, in regards to the issue that sparked you to write it.

You really tore him up, and bombarded him with rude comments, and accusations of shoddy business practices, simply because you recieved 9 of the same email, because of a mailing software issue on their side.

Now please, don't misunderstand. I feel that he could have conducted himself a bit better than he did. Our company is also known, by our customers, for "telling it straight." However, ask them if we've ever cursed at them, or treated them any differently, simply because they have a smaller account than another. It has never, and will never happen.

Again though, if I would have received an email like the above, because of a minor email glitch, causing you to receive 8 more emails than you should have......I would have been ticked too.

I don't think suspending you without notice was right, nor do I find that he practically blackmailed you to remove the thread, to be appropriate behavior.

It's just after reading the other thread, I can't help but come to the conclusion that this was a double sided issue, of which, was initiated by yourself.

Thank you all for your comments.

Let me add...
I agree that in every situation there are always three sides to every story, the two parties involved and the truth that inevitably lies somewhere in the middle. This is my experience as honestly and objectively as can be stated given my predicament. It has been a long and challenging day. Clients are quite rightly not happy.

As with any disagreement, I believe there should always be room to negotiate an amicable resolution. Am more than happy to seek space elsewhere, but I don't feel that I deserved to have all of my business come to a screatching halt without any notice.

Came back from a meeting about 9pm last night to an email time-stamped 5:26PM, account suspended. Had not had any discussion with Martix since 10PM or so Monday when I questioned all the emails. Worked until 1am this morning trying to rectify the matter with Martix and the next three hours setting up everything at my new host.

Being so new to all of this, good to know that I am not alone in the thought that all of this is unacceptable.

More of my 2C's

Blackmail's never pretty. Vortech's attempted blackmail of the thread starter to remove the thread is contemptible.

We have all had customers that we did not agree with with. But, we don't Vortech out on them.

Remember, not every hosted client is internet savvy. The right thing to do would be to respond to her concerns in a fortright and professional manner. The thread would have never been made. And the VortechHosting Blackmail incident would have been avoided.

The thing I found funny is Vortech's use of the word "bitch" more than once in that other thread. Sounds like the company is run by kids. ;)

I agree there.

I also believe that jmcmahon's response email to Vortech was inappropriate as well. If you read the other thread, you notice how Vortech explained the issue, fairly calmly, and politely. jmcmahon's reply to that email was borderline accusing, unfair, and somewhat disrespectful.

I think Vortech's choice of words could have been planned a little better. I also feel however, that jmcmahon, stating himself that he is new to this, could have thought to himself, "Hey am I over-reacting here?" Instead, he seems to have fired off a nasty email about how dissappointed he was with his service, etc..... He did this because he received 8 extra emails.

Under no circumstances should you curse at, or blackmail a customer.

However, I'm a strong believer of respect being a two way street. Just as a host needs to show their customers respect, customers indeed need to respect the host as well.

Just my opinion.

I always though Vortec as being a pretty reputable company, but after reading this if it is true I guess things have changed because I was always under the impression that they were in the list of 'higher quality' providers here at wht..

funny how everyone loves to plug their site here at wht, but the minute they feel the 'wht wrath' :) and things get hot they get all defensive.

Thoroughly agreed. Some people are downright rude. Hell, I'm not immune to the odd heated email but if I write one, I always follow it up with an apology after I have reflected on it.

jmcmahon, I only have one thing to add to any of this.

She never even emailed me back to let me know the post was closed as I would have just turned the account back on. Our TOS stats very clearly:

The Account Holder agrees not to harm Vortech, Inc., its reputation, computer systems, programming and/or other persons using Vortech, Inc.'s services. Vortech, Inc. reserves the right to select the server for Account Holder's website for best performance. The Account Holder understands that the services provided by Vortech, Inc. are provided on a shared server. This means that one website cannot be permitted to overwhelm the server with heavy CPU usage, for example from the use of highly active CGI scripts or chat scripts. If the Account Holder's website overwhelms the server and causes complaints from other users, the Account Holder has outgrown the realm of shared servers, and will need to relocate it's website. Vortech, Inc. will refund any unused portion of prepaid services. If the Account Holder refuses to comply with this Section, then Vortech, Inc. has the right to terminate the services provided to the Account Holder without any refunds of the unused portion prepaid by the Account Holder. The Account Holder agrees to indemnify and hold harmless Vortech, Inc. and any other Account Holder from any and all Claims resulting from the Account Holder's use of the services provided by Vortech, Inc. The terms of this Section will survive any termination of this Agreement.


You violated the TOS portion posted above when you made the 1st post (in 2 different forums on WHT mind you) and you were told that was why you were suspended. So, please stop spinning this. You were rude from the get go. Don't speak to someone any way that you don't wish to be spoken to.

I may have been a little rude and I must say I am sorry about that it was a very bad day, but I am standing by the fact that I don't tolerate abusive behavior from any customer regardless of how big their account is. If you are this abusive over just getting a few emails from a notice that just happend to go wrong and send you a few more I would hate to see you if a server went down for some reason.

I wish you luck with your new host, if you would of simply replied to my email your account could have been turned on last night. We don't handle customer service, billing or any other issues like this on WebHostingtalk.com so we will not be replying to this post anymore.

Thanks

Mark -
The energy behind my email was more to inform the officier of a corporation a clients perspective on the level of service received during my inquiry about an email that I was continually receiving, but had no idea what it was about or what actions were needed from me.

As previously stated, I found the entire tech support dialogue less than adequate reqarding my inquiry. Everyone has a bad day.

I don't think that quoting back the content of an email is bombarding nor is expressing genuine concern. As the president of a company, I presumed a certain level of communication standards. I don't think the language of the email was especially harsh given my newness to the company and level of confusion and frustration. My intent was not to offend.

I have received numerous complaints today that are of a much, much harsher tone, but have managed not loose any clients or lower my standards, rather leverage this crisis.

On the previous thread, some folks agreed with my position, others did not. Ok, fine. As a company executive, if you think one of your clients is offbase, ask them to further explain their position. When one of my clients has a concern or changed position about my company or its services, I value the feedback.

As stated, there are three sides to every situation, but I still don't find any of the aftermath that has followed acceptable.

Bottomline, this is situation where I choose a company that doesn't have the same standards of business that I practice. We are not a good match for each other. Ok. Regardless, I feel cut off at the knees in with a "flip of a switch" all emails and URLs ceased to function for me and my clients.

Interesting response from Vortech.
During the three hours I was on and off the phone last night, my final conversation relaying the WHT forums policy while Brad was on the other line, was because only the duplicate thread was removed and the other locked, that was not an acceptable solution. At that point my account was suspended again. (Had to previously unsuspend so I could get Brad's email and try to resolve all of this about the postings).

If all of this is resolved, then please turn my accounts on until propogated.

Well I personally feel that Vortech should allow you to get your files, and transfer the site away.

However, as he stated, according to his TOS, you broke it, with your first post. Therefore he is within his rights to suspend you without notice.

On the other side, seeing how this was initiated over a minor misunderstanding, I don't see any reason why he can't say "Hey, we were both to blame, I'll turn em back on to get their files."

That would at least show some class, in my opinion.

idoogleceo, your right and her account is now back online.

I'm still getting "Account for domain jcmcinc.com has been suspended"

Is anyone else getting that, when they click on jmcmahon's "website" button? or is it just me?

Originally posted by jmcmahon
Interesting response from Vortech.
During the three hours I was on and off the phone last night, my final conversation relaying the WHT forums policy while Brad was on the other line, was because only the duplicate thread was removed and the other locked, that was not an acceptable solution. At that point my account was suspended again. (Had to previously unsuspend so I could get Brad's email and try to resolve all of this about the postings).

If all of this is resolved, then please turn my accounts on until propogated.

I must of miss under stood the tech that was relaying the message sorry, you could of just as easy just emailed me the tech would of given you my email or at least should have if you asked.

Your account is back online now or should be, you may need to unsuspened yor accounts but your reseller account is online.

As you can see as long as you are nice I am easy to get along with, its when you jump all over me for something a little as you did, I fell it was really uncalled for and none of this would of happend if you would just said something like:
I got 9 of these emails could you tell me why, and could you tone the emails down a little.. I would of taken care of it then and non of this would of started.. :(

Again I am sorry and I was in a very very bad mood yesterday, you just put it way over the edge and sorry about that.

That's "you're". Along with "bitch", you need a spell checker and a bar of soap.

Your TOS also tramples all over free speech. Very strange person, whoever you are. Afraid to sign your name?

Originally posted by idoogleceo
I'm still getting "Account for domain jcmcinc.com has been suspended"

Is anyone else getting that, when they click on jmcmahon's "website" button? or is it just me?

Takes H-Sphere just a few min to full un-suspened the sites as it restarts apache to change the page.. The reseller part is done already.

EDIT: Some of them are coming up already http://d4037350.j71.jcmcinc.com/
http://www.walshperformancegroup.com/

idoogleceo
HSphere takes some time to make the changes

I must of miss under stood
It's embarrassing, mate.

"I must have misunderstood"

Originally posted by NexDog
That's "you're". Along with "bitch", you need a spell checker and a bar of soap.

Your TOS also tramples all over free speech. Very strange person, whoever you are. Afraid to sign your name?

I think I have been called a "Bitch" by this guy (had to be PC and hold my tongue) more then anyone here. I know of two post that were deleted due to potty mouth. If you really get him backed into a corner, he will call out reinforcements and his two buddies come out to gang name call. It really is funny. I call them the Three Stooges. It is unfortunite most threads are removed with "Vortech" and "Customer Service" in the text. People need to see how they treat people/customers.


jmcmahon, I would go here and file a complaint. Start getting these recorded so others due not have to suffer:

http://bbbonline.com/consumer/


Brad (and the other two), save it. It will fall on deaf ears.

Again I am sorry and I was in a very very bad mood yesterday, you just put it way over the edge and sorry about that.

That is an extremely pathetic excuse for behavior that unprofessional.
So to is you reasons for suspending the account.
You seem to be pretty insecure with your business if you would suspend someone for a negative post on a forum.

Originally posted by NexDog
That's "you're". Along with "bitch", you need a spell checker and a bar of soap.

Your TOS also tramples all over free speech. Very strange person, whoever you are. Afraid to sign your name?

Your in this post why??

Small timers.. Oh well..

I have an account there and will cancel soon regardless of how rude a clieent is he or she shouldn't be treated like this ... I'm looking for a new asp hoster ASAP before this happens to me...

....

Originally posted by blue27
That is an extremely pathetic excuse for behavior that unprofessional.
So to is you reasons for suspending the account.
You seem to be pretty insecure with your business if you would suspend someone for a negative post on a forum.

Nope not at all..

English lesson:

"your right"

Means "you are right" shortened to "you're right"

Fool!

I honestly cannot believe that you spin that TOS to try and prevent people from posting anything negative about your company on any forums. It's too bad legal assistance is so expensive because I am quite sure what body part a good lawayer would be wiping with that TOS of yours. Just because you write it out in a TOS does not make it legal.

I find your handling of this matter completely unprofessional. Suspending an account for a post at WHT? Cursing at a customer? Perhaps the other problems you have experienced this year were deserved, what goes around usually does come around.....

who is there

Originally posted by UmBillyCord
I think I have been called a "Bitch" by this guy (had to be PC and hold my tongue) more then anyone here. I know of two post that were deleted due to potty mouth. If you really get him backed into a corner, he will call out reinforcements and his two buddies come out to gang name call. It really is funny. I call them the Three Stooges. It is unfortunite most threads are removed with "Vortech" and "Customer Service" in the text. People need to see how they treat people/customers.


jmcmahon, I would go here and file a complaint. Start getting these recorded so others due not have to suffer:

[URL=http://bbbonline.com/consumer/[/URL]


Brad (and the other two), save it. It will fall on deaf ears.

Was woundering how long it would take you..


OMG Let me run and hide its the great old BBB come on UmBillyCord you really are losing it..

Originally posted by Vortech
Your in this post why??

Small timers.. Oh well..

So anyone who pays for web design, doesn't steal it like you. Anyone who treats customers with respect, and not flames them and suspends accounts like a sissy. Anyone who contributes to the forums, unlike you who only comes here to complain about a CP or company or call customers names. Those are Small timers??? Then I would much rather be that - then you. :karate: :smash:

Thanks for reminding us all how not too treat customers and how not to act on a public forum. You sir, need a good english lesson or perhaps should have finished junior high school. Whatever the case, you embarrass yourself and if someone in my organisation represented my company in the way you did, they would get the axe.

Originally posted by Vortech
Was woundering how long it would take you..
English 101 part 3

"wondering"

Its the new there hosting corporation. Founded on the who principles of business. Located in the heart of the downtown sector of what ville.

as a business you really do need a lesson in customer service. ive also had my disagreements with vortech in the past, but i still agree that they are an excellent company for what they provide.

i'm going to say that vortech really need to shake up their customer service department. Your supposed to be the bigger and better person in all this, and quite frankly you have come off looking worse.
Also showing that particular paragraph in your TOS, does that mean if someone complains, in theory it could damage you company's reputation. Does that mean their account gets suspended?

I know Vortech are going to look at this and just shrug their shoulders, "there wrong, i'm right", like they always do. maybe you should take some advise from various previous threads, looking at why some customers walk away from you unhappy.

[edit] i took out the comment and slapped myself round the face [edit]

come on nextDog give the guy a break he is typing fast

Leading hosts - phoooooey.

Never said I was "mr english teacher" or "nation spelling bee champ" did I? I am sorry I have customers to take of and really have more time for the little games NexDog.. So have a nice hmmm what ever you would want to call it but not a life it seems..

Originally posted by Pipson
come on nextDog give the guy a break he is typing fast
No, most are grammatical errors that come from a lack of education and not typing fast. I can type 100 words a minute and you will rarely see an error on my part.

:D

What we have is a failure to push the "reply" button ;)

Originally posted by essexguy
as a business and one of the internets leading hosts

:laugh: :emlaugh: :bawling:

That was a good one. My sides still hurt. Fhew.... funny one.

You were joking - right?

-

valid point

Originally posted by Vortech
Never said I was "mr english teacher" or "nation spelling bee champ" did I? I am sorry I have customers to take of and really have more time for the little games NexDog.. So have a nice hmmm what ever you would want to call it but not a life it seems..
Hey, I am married to a fantastic woman, I have 3 kids, the oldest of which is 4 and bilingual. I run a successful company with a spotless reptutation. I have university level education and I speak 3 languages fluently.

My life is great, better than your poor existence.

i ment to nextdog

Originally posted by essexguy
ok i retract my statement regarding leading internet company. ok they are biggish. how about that :D

quite frankly im amazed at the responses that vortech are giving.

arrogance pure and simple

Maybe a reply to the vortech thread?

Wow. I would have reacted the same way if I received nine emails like this. Ok I might be able to save @mail. I can't get any of your data back after
their screw up and I am sorry. I can turn the old Horde on so you can get it
from there. That is the best I can I do.

I am going to make this very simple. Choose which one you would rather have.

I will leave this poll up for 24 hours so you can choose which one you
prefer.


It looks like a poorly written reply to an email. If I had not been informed inadvance of the problem and recieved that I would be very confused. I think jmcmahon's emails were all written in a way that was not offensive. He basically said that the customer support seemed bad but he understood people have bad days and all he wanted was some clarification. Then Vortech has to get defensive and send him emails that are offensive and inappropriate in situations that are not quarrels between junior high kids.

Vortech's TOS is basically blackmailing their customers in another way. That's basically saying, hey we can treat you however we want and it doesn't matter what you think because if you tell anyone we'll suspend your account. My host I'm having problems with now has that in their TOS as well. From now on if there is something like that in a TOS I will not use that company because if they didn't expect you to have complaints and were going to give you good service, they wouldn't need that.

Sorry guys I wanted to reply to the Vortech tread

I







can











read










your








mind

Coffee and headache pills getting to me again.

This could be fun, but ought to be moved to the Lounge if people take this up.

Host is There

Server is What

Admin is Who

DC is Where

Customer Service is I don't know!


Abbot: What is the Host's Name?
Costello: No, What is the Server.
Abbott: How should I know?

Costello rubs face.
Abbot: There's a Host...
Costello: Exactly!

We actually have a similar paragraph in our TOS. However, it doesn't cover ALL negative remarks. It only covers untrue negative remarks.

Negative remarks, and statements are a part of business plain and simple. You just cannot please everyone all of the time....period.

Placing a stipulation in your TOS, stating that no one can say anything bad about you at all, is just straight out kidding yourself, not to mention lying to yourself.

It's like preventative PR. "Stop anyone from making any bad comments, and everyone will think we have nothing but happy customers."

If you can't handle the good with the bad, then business is certainly not the right place for you.

Keep in mind that it's not the good reviews that help you grow and develop your business.....it's the bad ones.

Bad reviews help you learn, and gain perspective for where you're going wrong.

Remember, society is full of people that will either like you or dislike you. Your ability to embrace the people that like you, and understand the people that dislike you, is what gives you class.

Hmm... this thread degraded pretty fast.

If I'd received nine e-mails like that I would have used the delete key 8 times and responded asking for clairification and if it was intended for me.

That still doesn't justify Vortech's response.

I just can't believe this is over 8 misdirected e-mails.

Aaron

Originally posted by netstar
Sorry guys I wanted to reply to the Vortech tread Threads merged.

When I saw SWR had replied, I was almost sure I'd find a closed thread. :D

We actually have a similar paragraph in our TOS. However, it doesn't cover ALL negative remarks. It only covers untrue negative remarks.

That is how it should be. A host or any business should try to work things out and if someone posts something negative, that is true, they should accept that and try to work it out.

My soon to be old host's TOS covers all negative remarks. I was threatened with legal action because I posted in here about high server loads and the customer support denying problems.

What is absurd is suspending the site over a post at WHT and thinking there is nothing wrong with that practice.

Originally posted by Watcher_TVI
What is absurd is suspending the site over a post at WHT and thinking there is nothing wrong with that practice. I think we can keep repeating this phrase and it just won't sink in. There are those that believe, "If I put it in my TOS; it is ethical and legal."

It's just a matter of time before those types learn the legalities of such practices. Not likely to learn the ethics of it. But, the time will come when someone will explain, in no uncertain terms that, not only that statement would not hold up in a court of law, but there is the chance that the whole TOS could be deemed invalid because of it.


**Note** I am not a lawyer! But I did stay at a Holiday Inn Express.

:laugh:

Me Too :D

The amount of time the client spent wording his email to support about why he received these emails is silly. (Like someone else here said, press the delete button and write a simple email asking, "Ok.. what are these about?" These emails were sent out numerous times because of some error in the system. This whole issue is just insane.)

Vortech has a lot going on, I completely understand why they responded like they did. Sometimes you just have to say it like it is because you have other things that you need to do.

Sorry if I sound rude, but this whole thread just completely annoyed me.

:D

lol @ surpass. Sooo true. MUWH

Originally posted by Vortech
Your in this post why??

Small timers.. Oh well..

Small timers
Just what are you Brad ?

Surpass missed the point completely - again.

Originally posted by NexDog
Surpass missed the point completely - again.

Again?
I have only made one post in this thread, I don't understand why you have added the extension-- again.
I think you misunderstood what I wrote.

All I can say is that bad news travels fast.
Also, Vortech could have been nicer. There, I have now agreed with everyone else here.

Fin.

Vortech suspended a client's site because the client made a post at WHT, are you saying you condone that practice surpass?

I was responding to the initial issue which I found silly.

As for the suspension because of a WHT post; it is very harmful for a company to have a bad post on WHT. It can stir some strong emotions, especially when the post derives from such an absurd issue.

However, of all acts that could follow this dramatic scene...
The act of suspension.

No, can't say I support that one.

I think the suspension is the point here surpass. It doesn't matter about the emails or anything else. Vortech could have been more client friendly and the thread starter could have just deleted the emails.

What is inexcusable is a web host suspending a client's site for a post made on a forum...

Watcher_TVI got the point. ;)

Originally posted by surpass
I was responding to the initial issue which I found silly.


I first read the other post about this the other day, on the 17th. I did not respond until now, I watched everything unfold and I just had to say something about the initial start of it all. Of course the suspension is not a good thing, why even keep talking about it or debating it.

Give me a break here. I see the point. Who doesn't.

Originally posted by Watcher_TVI
. . . What is inexcusable is a web host suspending a client's site for a post made on a forum...
Couldn't agree more.

Originally posted by Watcher_TVI
Vortech could have been more client friendly and the thread starter could have just deleted the emails.

None of this would have happened if the client had just deleted them and not have been so ...confused :rolleyes:

The fact is, the client did get confused, and the job of the provider is to help get then "un" confused.

While I won't debate that the client SHOULD HAVE, been a little less assuming, when she replied to Vortech.

It's just simple.....no matter how pissed a client gets you don't curse at them, especially a female, and suspend their account for expression of her opinion in a public forum.

The whole issue is full of "should've, could've" and the fact is they were both wrong. jmcmahon was wrong for assuming the worse, and blurting out how untrusting she was, and disatisfied she was with her service, simply over 8 extra emails. On the same note Vortech was quite rude, arrogant, and straight out offensive.

Originally posted by idoogleceo
jmcmahon was wrong for assuming the worse, and blurting out how untrusting she was, and disatisfied she was with her service, simply over 8 extra emails. On the same note Vortech was quite rude, arrogant, and straight out offensive.

Bravo.

Originally posted by Watcher_TVI
I honestly cannot believe that you spin that TOS to try and prevent people from posting anything negative about your company on any forums. It's too bad legal assistance is so expensive because I am quite sure what body part a good lawayer would be wiping with that TOS of yours. Just because you write it out in a TOS does not make it legal.

I find your handling of this matter completely unprofessional. Suspending an account for a post at WHT? Cursing at a customer? Perhaps the other problems you have experienced this year were deserved, what goes around usually does come around.....

Well it's a double edge sword, I have something simular in my TOS also, but I do tell my clients that I prefer not to discuss matters of my firm in public forums. and until my unix side of system crashed I really never had a bad review ( 1900+ clients I had ) nor any good reviews.

Now at the same token, I have ( prior to my crash ) issued a Cease and Desist order against a member of this forum for something that I was not a party of, but was mentioned. I had to protect myself, and if nessary would do it again.

Now does a host have a right to prevent anyone posting about them .... well depends, microsoft has it in there policy that you can not review and print about any of there OS's without there consent. I have been informed by my lawyers, that a public review, by an established client, without my consent, grants me the right to terminate the client, ( in the state of NJ ) without the client having the right to appeal the choice, ( he also told me that if my offices were in NY it would not be so), and I could seek damages ( again, in NJ only ).

as for the rest ( cursing ), there is never a need for it. client at the end of the day is another living person that should be treated with respect.

Mike

* popcorn *

Ask your lawyer what the difference is between a review "printed" in a publication and an opinion posted on a privately owned forum. You'll find there is a very big legal difference.

A TOS does not grant an individual the rights to do whatever they wish. If they did then you could add something like "All female clients must have sex with me 48 hours after opening an account or they will have their account suspended".

It's in the TOS right? Must be ok to suspend them if they don't right?

Wrong....


Like I said before, just adding a statement into your TOS does not necessarily make it legal.

Originally posted by Watcher_TVI
Ask your lawyer what the difference is between a review "printed" in a publication and an opinion posted on a privately owned forum. You'll find there is a very big legal difference.

A TOS does not grant an individual the rights to do whatever they wish. If they did then you could add something like "All female clients must have sex with me 48 hours after opening an account or they will have their account suspended".

It's in the TOS right? Must be ok to suspend them if they don't right?

Wrong....
Like I said before, just adding a statement into your TOS does not necessarily make it legal.

I happen to agree with you, In NJ ( where I am ) consumer laws are real tough, and consumers / vendors have alot of rules, and as a web host in the USA, you need to cover your butt. Many people think that because they write in ther TOS something it's the law, while in truth it's not. ( there are other threads where I explain that the TOS is the contract along with the AUP which need to be abided. and that means both the host and the end user )

As for this being a forum ( private ) the right's of free speach don't apply ( only the government can control the restriction of speach public avenue ), ask over at slashdot. they had an issue with the scientologist and others ( I think Google had an issue with them also ). this forum if the system admin wanted could shut a thread down, or delete a thread. Forums in NJ have been treated like printed press in the past in NJ.

as for the what is written in the TOS, if someone wrote something that violated the basic laws ( like the term of having sex within a specific time ) the entire TOS would be invalid.

as for the what is written in the TOS, if someone wrote something that violated the basic laws ( like the term of having sex within a specific time ) the entire TOS would be invalid. That is exactly right, I would be willing to bet that Vortech hosting's TOS would be ruled invalid if the thread starter would actually have filed a suit based on the suspension of their account because of a post in a private forum.

The only reason they can get away with this inexcusable practice is because it is just too expensive to take them to court over the matter.

New Jersey ( USA ) has some of the tightest consumer vendor laws in the nation, when I went to my lawyer for one of my business that delt with the public, in a simular manner as hosting, I was amazed at the ammount of rules and reg's we have.

consumer protection is very important in NJ. I would love to here how tough the rules are in other states .... I understand that Texas has nothing on the consumer side but alot on the business side....

anyone want to talk about there state and some of the rules ?

mike

Originally posted by essexguy
ok i retract my statement regarding leading internet company. ok they are biggish. how about that

quite frankly im amazed at the responses that vortech are giving.

arrogance pure and simple


Essexuy,
What leads you to believe that their “Big Time” …..After reading his responses to albeit harsh criticism from a customer …..Vortech has Small Time written all over it…..his interpretation of their TOS is laughable……..he has done more harm for his companies reputation than the thread starter could have ever hoped to accomplish on their own………….

Vortechs handling of the matter at hand reeks of immaturity and an enormous lack of business acumen…………


Just my opinion….
:cartman: :cartman:

The Account Holder agrees not to harm Vortech, Inc., its reputation,....

won't be using Vortech then....

:cartman: LOL :cartman:


you know maybe Brad should suspend his own account for TOS violations ……I mean he has most definitely harmed Vortechs reputation

I can give you some REAL stuff about Vortech. Since I know BRAD and I live in Orlando.

I can tell you the only thing BIG about Vortech is Brad's ego.

The best I can say for you is find another host.

Edited to add this statement below...

Oh yea... While I'm at it. If you want to lose clients then use hsphere.
You will see that your CHURN goes zzzzzoooooooommmm

Right through the roof. The end users hate it. The resellers hardly ever use the billing system. It's hell to troubleshoot since it's all java. Mac users can't signup on the forms because most MACS choke on JAVA.

Just me opinion.

I still have HSPHERE licenses I have been trying to sell for months now. See post history. Going CHEAP!!!

Holy crap man, I've been known to be an ass at times on these forums, but they way you talk to customers is unbelievable. Seriously, I'd recommend that the owner sell the business and graduate highschool. But hey... its your companies reputation that you are completely smashing into the ground.

After reading the reply from vortech I'm amazed he/she is allowed on this forum. His account should be deleted. If I do nothing else I will not recommend and search and destroy them at every turn when someone ask for recommendations for a host and ask about them.

They suck... no matter how hard the customer "talks" you should not get upset and cancel accounts...

Originally posted by aquavelvaman
I can give you some REAL stuff about Vortech. Since I know BRAD and I live in Orlando.

I can tell you the only thing BIG about Vortech is Brad's ego.

The best I can say for you is find another host.

Edited to add this statement below...

Oh yea... While I'm at it. If you want to lose clients then use hsphere.
You will see that your CHURN goes zzzzzoooooooommmm

Right through the roof. The end users hate it. The resellers hardly ever use the billing system. It's hell to troubleshoot since it's all java. Mac users can't signup on the forms because most MACS choke on JAVA.

Just me opinion.

I still have HSPHERE licenses I have been trying to sell for months now. See post history. Going CHEAP!!!


Well Miki, I know who you are or who you are affiliated with.. Thanks for letting us know the new address.. It will be a HUGE help. :)

For anyone that feels left out, this person is either (1) an ex-customer that broke his contract and still owes us money or (2) somone affiliated with the spammer that broke the contract.

The Registration Address for the domain was the give-away, genius.

Funny how you can't even use your real name here (Kevin Kemp)or maybe you are just a "friend" of Kevin's. Right Miki?? That's it. Sure.

Kevin Kemp's Domain:
http://centrahost.com/datacenters.html

Miki S. Domain:
http://www.noc24.com/datacenters.htm

You can draw your own conclusions

Do a WhoIs on the 2 domains and they are about a block away from each other. Nevermind the fact that the "business" address for Noc24.com is altered. 424 is the STREET number and not the Suite. I am sure they "accidentally" left off the Suite # so no one could find them. You see, Kevin has ripped off LOTS of people and spammed even more. But that is a whole OTHER story.

But it gets BETTER...
http://www.noc24.com
http://rackfast.com

Yet another one:
http://crosshosting.com/ ( must be owned by you as well or another "friend")
http://centrahost.com/support.html links from your page(marked Web Hosting FAQ) to http://crosshosting.com/support/faq.htm

and Modernbill's design..
LoL

BTW, Miki S. ,Kevin Kemp or whatever alias you are using to avoid the anti-spammers and the people you have ripped off in the past, it was nice talking with you tonight and we will not even get into YOUR customer service skills... :) At least not yet.;)

[i]and Modernbill's design..
LoL

BTW, Miki S. ,Kevin Kemp or whatever alias you are using to avoid the anti-spammers and the people you have ripped off in the past, it was nice talking with you tonight and we will not even get into YOUR customer service skills... :) At least not yet.;) [/B]

Vortech... That is some good stuff you are smoking.

Well, I must be on to something because if you took the time to check it out the sites listed above are dropping like flies since I made the post. I obviously hit the nail on the head. :)

Vortech isn't smoking, those sites he posted are smoking right off the servers.

You are a nut case.

koo koo koo koo

Originally posted by Vortech
Well, I must be on to something because if you took the time to check it out the sites listed above are dropping like flies since I made the post. I obviously hit the nail on the head. :)

Yea, right. You are about as smart as you type. I can't believe... wait I do... I'm glad I've never hosted with you. Your attitude and business sense are the same. I can't believe you are still on this forum.... I still can't get over the fact of your attitude with your customers... your reply was less than professional.

aquavelvaman,

i was thinking about buying those hsphere licenses from you, but that was one nice "switcharoo" you made there, I saw a change in sites pretty fast. Are you sure there is nothing up with that?

:banana:

*popcorn*

I think this thread ought to be closed. It's going way off topic, and many people are using it as a means to increase their post counts. The point has been made that Vortech was unprofessional in their behaviour, and they've already been reprimanded for that. Now let's move on with our lives and give Vortech a break.

BTW, Laurence, I consider my english (the grammatical aspect, that is.) to be top notch. However I do make spelling errors (eg. spell "the" as "teh") quite frequently when I'm in a rush, or very stressed. I of course try to avoid that type of situation.

I think Laurence needs to give spelling/typo lessons a break like everyone needs to give Vortech a break. Hehe. ;)

Yes, this topic should be closed. It is becoming true to its title.

'Nite.

The only thing that is up here is that Brad messed my partner over about a year and a half ago then he was real cocky about it.

He's a strange one. A real manipulator.

For all of you that want to give Vortech grief over his behavior, Miki, Kevin or whoever answers his phone # on Noc24.com cusses you out and tells you to GO AWAY when you call. Yes, that is REALLY professional. Be sure and ask what their company name is and if they are registered to do business in the State of Florida. See what happens. Someone is hiding something or from someone.

This thread isn't about Mike, Kevin or whoever. This thread is about Vortech suspending a client's site because they made a post on a private forum.

I wonder if a client could have his site suspended for writing a letter to their friend as well? I wonder if Vortech reads all the emails that run through his servers to make sure everyone only says nice things about Vortech Hosting...

Originally posted by Watcher_TVI
This thread isn't about Mike, Kevin or whoever. This thread is about Vortech suspending a client's site because they made a post on a private forum.

I wonder if a client could have his site suspended for writing a letter to their friend as well? I wonder if Vortech reads all the emails that run through his servers to make sure everyone only says nice things about Vortech Hosting...

Do you ever get over it?? I admitted I was wrong & told her I was sorry, move along now..

Originally posted by Watcher_TVI
This thread isn't about Mike, Kevin or whoever. This thread is about Vortech suspending a client's site because they made a post on a private forum.


Actually, this thread is about the pot calling the kettle black.

I guess we are all not walking perfection like you. You have never been rude to ANYONE, have you?? Of course not. :rolleyes:

He apologized, so what else do you want?? Blood??

As for Miki, he was the one who came here wanting to sling mud. If you want to condemn Vortech for his behavior be sure to chastise Miki too. Oh wait, that's right you can't because he is on your little bandwagon of bash Vortech. :rolleyes:

I swear, some of you need to get a life and get over yourselves.

I did not set out to bash Vortech. He brought that on himself by claiming it was his right to suspend that site as it was in his TOS. He tried to justify his actions for two pages of this thread. If it was not for the overwhelming opposition to his completely unethical practices the thread starter would probably still be trying to get her files back.

If the issue is resolved the thread should be closed. There is no need to start slagging off anyone who happens to agree that Vortech's actions in this matter were reprehensible....

He brought that on himself by claiming it was his right to suspend that site


Actually although his reasons are unethical, and unprofessional, he was within his right to suspend her.

It's his servers, his business, ad he can throw anyone off of the server he wants to, for any reason he wants to.

In addition, when it comes to his half-ass TOS. Remember, that when a customer signs up, it is their responsibility to read it, prior to buying. One you purchase the package, you are then agreeing to the policies.

I'm not saying Vortech was right, in his actions, but jmcmahon agreed to those policies when she pushed the "Order" button.

Doesn't matter what he says in the TOS, you can't add any old thing to a TOS and think that makes it legal or binding...

However, he could have suspended her without even having that in his TOS. It's his server, his right, regardless of how unethical it may seem.

Also, a stipulation such as this indeed CAN be added to a TOS. However, it depends on how it's worded. It must be worded legally, preferrably by a lawyer.

It would then be looked at as a confidentiality clause. It would however, have to cover both good and bad reviews, not just bad reviews.

In any case, if I'm not mistaken, Florida is still a state, located in the US. Being so, the US has laws that give the consumer certain rights. One of those rights is to inform other consumers about a bad experience with a company.

I don't care what your TOS says, your "No Bad Review On WHT" clause won't stand up against the US Consumer Protection laws.

Originally posted by Vortech

Funny how you can't even use your real name here (Kevin Kemp)

Brad,
Why would you post someone else’s last name here…….would you like it if that was done to you….
You can make your point that you know who someone is without dragging their full name into a public forum …………this is just another example of your lack of common sense………..as you further harm your own companies reputation in WHT……….

Originally posted by BoneFish
Brad,
Why would you post someone else’s last name here…….would you like it if that was done to you….
You can make your point that you know who someone is without dragging their full name into a public forum …………this is just another example of your lack of common sense………..as you further harm your own companies reputation in WHT……….

He says his name is Miki S. and he knows me so what is the problem? I know for a fact I don't know any Miki. If its not him why should he be worried..

OMG I know someone’s last name.. Common sense any one can do a whois or look on google his name is there as well:
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Kevin+Kemp&btnG=Google+Search&meta=group%3Dnews.admin.net-abuse.email

Sure my last name has been posted before here and on google really does not bother me it is my name I don't have to hide it like some here, Hint Hint.


EDIT: Also his name was already on WHT http://www.webhostingtalk.com/showthread.php?s=&threadid=139674&highlight=kemp

Originally posted by BoneFish
Brad,
Why would you post someone else’s last name here…….would you like it if that was done to you….


It has been done to him. Oh but wait, that is ok since you all don't like him. :rolleyes:

As I said before, some of you need to get over yourselves. You sit on a forum and bash people and then get upset when it comes back at you or someone that agrees with you. None of you are perfect, by ANY stretch of the imagination, so stop acting like you are.

Originally posted by Watcher_TVI
There is no need to start slagging off anyone who happens to agree that Vortech's actions in this matter were reprehensible....

Slagging off?? Maybe I missed something but Miki was the one that popped in saying he could tell real things about Vortech. He opened the door and it got kicked back at him. Too bad, so sad.

Originally posted by Vixen
It has been done to him. Oh but wait, that is ok since you all don't like him. :rolleyes:

As I said before, some of you need to get over yourselves. You sit on a forum and bash people and then get upset when it comes back at you or someone that agrees with you. None of you are perfect, by ANY stretch of the imagination, so stop acting like you are.

Dude, maybe you dont get the point or havent read all the messages in this forum.
People are bashing Vortech because of the attitude put across in this thread.
They have come across as arrogant and rude.

I agree that some of the comments have not been appropriate as noone wants to see Vortech dragged through the mud. The messages in this thread should stick to the topic at hand, Vortechs poor customer service to this customer.

If Votech had said from the word go "im sorry" then this thread would not be 8 pages long. But they didnt and it got alot of peoples backs up including mine.
I've had issues in the past with Vortech and its on a previous thread somewhere posted in this forum a while ago, and it was mainly to do with their customer service.
This is a general pattern, every once in a while Vortech will be moaned at by one of their ex customers on this thread. And every time Vortech come up with the same attitude, "im right, your wrong". They really dont seem to be getting the message.

Just out of good business sense Vortech should behave alot more appropriately in these forums, as getting a bad reputation around WHT will stop alot of new business.

Originally posted by essexguy

Just out of good business sense Vortech should behave alot more appropriately in these forums, as getting a bad reputation around WHT will stop alot of new business.


Thats kind of the funny part maybe less 1% of our customers come from here..

I am very arrogant I am not going to say I am not.. But I have a lot of good reasons to be.. But 99% of the time this side of me never shows though to my customers unless they just very rude for just no reason like this post starter was.

NextDog: It seems like you always jump into complaint threads with your negative comments on related hosts. Afraid of a little honest competition? If I do a search on your post, I can find 80% are negative comments on other web hosting company. That really shows what kind of businessman you are, isn’t it? Sheesh :rolleyes:

Always the same technique, with your almighty Vocabulary. Not everyone is a native English speaker. :rolleyes:

Originally posted by Vortech
Thats kind of the funny part maybe less 1% of our customers come from here..

I am very arrogant I am not going to say I am not.. But I have a lot of good reasons to be.. But 99% of the time this side of me never shows though to my customers unless they just very rude for just no reason like this post starter was.

ok i agree that if your figure of less than 1% is correct then alienating yourself from WHT will do very little to your company. But the sad thing is that when I first started using these forums, Vortech were always spoken about in very high regard.
Why do you need to get annoyed at one customer being rude? If the guy was swearing and insulting you personally then I could very much understand.

I just think that alot of regular users of WHT have been somewhat suprised by some of your responses.
I made references before about Vortech being a large Hosting company, and people were asking if i was serious. Yes Vortech are a large hosting company, you only need to look how busy their forums are.

These threads need to have age warnings on them. For example, this one should warn anyone over the age of 16 that they will probably be totally appalled by the content and definitely shouldn't read while drinking coffee.
I'd suggest to the threadstarter to contact Florida state attorney general's office and start consumer complaint proceedings against Vortech. You should be able to file a complaint on line.
He owes you money for the problems he caused you and the time you spent correcting them and you can probably get damages without having to hire a lawyer.
The TOS is worthless and won't stand up.
I thought I couldn't be shocked anymore by the immature ranting and ravings by some of the so-called hosting "companies." Vortech proved me wrong.
BTW, your is the possessive form of you. You're is a contraction of "you" and "are" with the ' replacing the missing letters.

Hosting companies here are afraid of competition, if they sense a spark, they will jump in with their negative comments. it's pathetic.

madmouse: Wrong, TOS is everything, and in which the user agreed to abide to when signing up.

Originally posted by techxon.com
madmouse: Wrong, TOS is everything, and in which the user agreed to abide to when signing up.

i think you might need a lesson in law, a TOS has to actually be legal itself.
I'm not saying Vortech's is or not, its too close to call.

And your statement regarding Hosting companies scared of the competition, now thats pathetic.
This whole community is full of hosting companies who contribute to the content of WHT. If you actually look at the content of other threads you would actually see other hosts helping others. It often happens when a host recommends another hosting company, because of the rules of WHT where a Host cannot recommend themselves.

We only "bash" other hosting companies if we feel their conduct is inappropriate, which Vortechs was in this case.

Vortech should feel privileged that this customer was theirs, like any business should be privileged to have customers. Its what pays their wages.

Originally posted by techxon.com
Hosting companies here are afraid of competition, if they sense a spark, they will jump in with their negative comments. it's pathetic.

You criticized NexDog 10 minutes ago in another thread and then you post this?

Yes, it seems like all YOUR posts are negative techxon. We have a lot of the pot calling the kettle black on this thread. It's really degenerated and much past time that this thread be closed. The issue is over. Now we're just squabbling. Mods?

it's not pathetic, it's the fact, and who are you to judge that vortech is wrong? I think you are the one who need a lesson in law. TOS become legal if both parties agreed on it and in which he did during the sign up isn't it?

Originally posted by Vestirse
Yes, it seems like all YOUR posts are negative techxon. We have a lot of the pot calling the kettle black on this thread. It's really degenerated and much past time that this thread be closed. The issue is over. Now we're just squabbling. Mods?

you want negative posts, do a search on nexdog's post ;)

Originally posted by techxon.com
it's not pathetic, it's the fact, and who are you to judge that vortech is wrong? I think you are the one who need a lesson in law. TOS become legal if both parties agreed on it and in which he did during the sign up isn't it?

in my TOS i have "every female must send a picture of themselves naked to continue to use my service".

i really dont think this would stand up in a court of law. do u?

Originally posted by blue27
You criticized NexDog 10 minutes ago in another thread and then you post this?

Do a search on his post and do a seach on my post and compare it. ;)

Originally posted by techxon.com
you want negative posts, do a search on nexdog's post ;)

ok this is getting stupid, i agree that this thread should be closed. especially if it continues to get off track like the comment i quoted.

Originally posted by essexguy
in my TOS i have "every female must send a picture of themselves naked to continue to use my service".

i really dont think this would stand up in a court of law. do u?

Well if anyone would be so stupid to agree on that then .... ;) If you don't agree with the tos then don't sign up. It's simple.

Even software have label that basically says if you break this plastics wrap, you have agreed to the tos. ;)

Originally posted by techxon.com
Well if anyone would be so stupid to agree on that then .... ;) If you don't agree with the tos then don't sign up. It's simple.

Even software have label that basically says if you break this plastics wrap, you have agreed to the tos. ;)

That doesn't make it legally binding in a court of law. It would/could be thrown out at the whim of any Judge hearing it.

Just what the world needs...another $15 per year/TM template/in business for 3 months host to tell everyone else how the freakin world works...great...

Originally posted by techxon.com
Well if anyone would be so stupid to agree on that then .... ;) If you don't agree with the tos then don't sign up. It's simple.

Even software have label that basically says if you break this plastics wrap, you have agreed to the tos. ;)

yes i agree that someone would have to be VERY stupid to sign up to this TOS.
But not everyone reads the small print, and in a court of law this would be taken into account.

Anyway again this is off track.

P.S. That would be a cool TOS if someone agreed to it, but i doubt someone would want to use my services that badly :D

Originally posted by Vortech
He says his name is Miki S. and he knows me so what is the problem? I know for a fact I don't know any Miki. If its not him why should he be worried..

OMG I know someone’s last name.. Common sense any one can do a whois or look on google his name is there as well:
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Kevin+Kemp&btnG=Google+Search&meta=group%3Dnews.admin.net-abuse.email

Sure my last name has been posted before here and on google really does not bother me it is my name I don't have to hide it like some here, Hint Hint.


EDIT: Also his name was already on WHT http://www.webhostingtalk.com/showthread.php?s=&threadid=139674&highlight=kemp




Bradford, yes that’s your REAL name …..you miss the point ….yes it easy to do a whois search or even a public records search and find out who owns a domain, what they paid for there house, etc…..the point it’s a POOR business practice to post that info in a public forum …..

For instance a 5 minute search of Florida State and Orange County Florida public records tells me how much you paid for your house and the mortgage company it also gives your wife’s name.. etc….. You’re current and former addresses…..also that Vortech is not the first hosting company you founded in Florida….. It gives the names for the other directors for Vortech… and you don’t appear to have an occupational license in your name or Vortechs to do business in Orange County Florida …..As for Matrix it appears not to have any type of business license…….at the state or local level ……. This is just the tip of the iceberg ……..so just because you can obtain information does not make it a good business practice to flaunt it

Would you like me to share all this in an open forum?????



Vixen…… I never said that I dislike Bradford or Vortech ……I have simply stated that imho he has done more harm to Vortech than the original thread starter could have ever hoped for…

i would agree that Vortech have done themselves more damage that any of us put together.

but i dont think their name should be dragged through the mud.

Wow, missed quite a bit here, when I was away for a few hours lol.

So let's see......
Arrogance: is overbearing pride, and the superior manner toward inferiors.

Vortech, there is absolutely no good reason to be arrogant. You are no better than anyone else here, regardless of how desperately you want to think so. Up until this point, I could see both sides of this story. However, after your statement that you have good reason to be arrogant, man that just made me want to throw up.

Now let's take a look at your reputation around here, and the fact that could care less about it.

1. This thread leads me to believe that MAYBE your good reputation came from the fact that your customers aren't allowed to say anything bad about you, because of the TOS?

2. You say that "maybe less than 1%" of your customers come from WHT. Okay that's fine. However, that then gave you no reason to suspend jmcmahon's site. See, if you don't care what's posted on WHT, because afterall, you only get less than 1% of your customer base from here.....then WHT is not detrimental to your reputation, as you have stated.

According to your TOS, that's what that clause is all about, damaging Vortechhosting's reputation.

Which leads me to the next bit of funny information I should let you know about........ You're breaking your own TOS with every word you type. You're giving Vortech a bad rep., and according to your own TOS (which both customer AND host have to follow), you must now suspend your own account.

I should also add, that if jmcmahon can prove that you didn't follow your own TOS, she has grounds for a lawsuit (of course depending on if her lost income is worth paying an attorney over)

Who's next? Oh yes, Vixen.......heh

Quite a character we are Vixen eh?

While I agree with you that "Miki S" started in with his chiming bells about how much Brad sucks. It was un-called for really, and indeed seemed to me, to be someone with no other intent, but to take a quick shot.

If it is indeed true about Miki himself, then I applaud Brad for saying his full name....It's about time some spammers got it back.

However, your overbearing idiocy for not reading everything, reminds me that not everyone reads all of the facts before spitting out comments and insults.

I'm certainly not saying that you don't have the right to participate in a public discussion. However, at least read EVERYTHING, before doing so.

whew......there, Now I've made my enemies for the day. Now I can sleep better. :D

Originally posted by essexguy
i would agree that Vortech have done themselves more damage that any of us put together.

but i dont think their name should be dragged through the mud.


I agree ... Vorhech may very well be a great company to host with Brad may in fact be great administrator over his network….what Brad needs in my opinion is a basic course in both customer service and business ethics ……..that’s just my opinion

BoneFish, I guess you missed the point, with why I posted his info.. Not to harm him but to show who he really is.. He has scammed many many companies and have the emails from his clients when he hosted with us to prove it..

Its funny he is using anther name here to try and hide him self here, thats all I was showing.. Nothing more.. Since he said he knows me, and he does not know me at all if his name is Miki if his name is Kevin then yes I do know who he is, but he still does not know me at all.

As for the business license thing thats almost funny.. Do you have a business license for every web site you own I bet not.. But vortech does have one, I can see it every day walking in the front of office..

Also who every side Vortech or Matrix only has offices only in Florida or was even what company owns all of our sites?? I don't think I ever said that..

But thats all off topic, still find it funny the mods have not closed this post but hey I could care less, bad press or good press all works the same.. I sure you would learn that on your first day of marketing school..

So let post on and keep this at the top of the list here..

Ummmm Brad, I hate to let you in on this....but I was a Marketing major.....and bad PRESS and bad PUBLICITY are two different things my friend.

It also depends on what you did to get the bad publicity.

I mean if a car dealer was accused of stealing people's money, etc....I'm not so sure that he would get a flood of new people coming and wanting to buy a car from him.

bad press or good press all works the same.. I sure you would learn that on your first day of marketing school..

Yep. It has worked great for C I host and many others here.

So, where did you go to college? ;)

Brad for you and I cease fire I have no qualms with you personally ….I do strongly feel that your business acumen could be vastly improved…..I personally would not post another persons last name in an open forum …for any reason…..but that just me …..So with that I’m out of this crazy thread……

BTW your remark

“bad press or good press all works the same.. I sure you would learn that on your first day of marketing school..”

Is pretty much on target …….I wish you the best of luck in building your business…..BTW I likely finished college before you where out of diapers ………….

Originally posted by BoneFish
I agree ... Vorhech may very well be a great company to host with Brad may in fact be great administrator over his network….what Brad needs in my opinion is a basic course in both customer service and business ethics ……..that’s just my opinion

i couldnt agree with you more

Originally posted by idoogleceo
Ummmm Brad, I hate to let you in on this....but I was a Marketing major.....and bad PRESS and bad PUBLICITY are two different things my friend.

It also depends on what you did to get the bad publicity.

I mean if a car dealer was accused of stealing people's money, etc....I'm not so sure that he would get a flood of new people coming and wanting to buy a car from him.


Well you do have a good point there.. :)

BTW I likely finished college before you where out of diapers


No to be rude, but quite possibly that's why you felt his statement was accurate. Marketing has changed quite a bit since I was in diapers, 27 years ago. What worked then, won't work now. Why? because consumers are more conscience now. They're more suspicious of companies now.

In today's market, when a company get's bad PRESS, people no longer trust the company.

As I said, "press" and "publicity" are two very different things. The press carries more weight. While public opinion, is gospel to everyone else.

This is true in most cases. Although you will find a few that won't listen to the press, or everyone else's opinion.

That really stinks.. Hope you can find someone good!
-Max

Originally posted by techxon.com
madmouse: Wrong, TOS is everything, and in which the user agreed to abide to when signing up.

TOS, warranties, etc. have to conform to the laws regarding consumer rights and protection. If they don't, they're illegal and can, in and of themselves, bring fines and legal action by the government. In this case, the Feds, since Vortech is engaged in interstate commerce.
A TOS that tries to regulate what an individual does outside of the service provided is meaningless.

Laura, although I hate to disagree with you, that's not true.

Confidentiality agreements do just that, and are actually legally binding.

I should add again though that a Confidentiality agreement, means no talking about the company at all, good or bad.

Originally posted by idoogleceo
Laura, although I hate to disagree with you, that's not true.

Confidentiality agreements do just that, and are actually legally binding.

I should add again though that a Confidentiality agreement, means no talking about the company at all, good or bad.

A TOS is not a confidentiality agreement and would never be accepted as such.
Vortech hasn't a leg to stand on in this, pure and simple.

Laura's reply was very accurate.

Confidentiality agreements also are limited to specific aspects of the company. For example just saying the company name would not be a violation anymore then repeating a public ad the company may have. Confidentiality and non-discloure agreements usually deal with the more sensitive non-public issues.

Adding whatever sounds good to you in a TOS does not make it legal. One clause in a TOS that does not conform to current Law can void the entire TOS....

Well, you are accurate. A TOS is not the same as a Confidentiality agreement. However, any contract may legally have a confidentiality clause, which is binding.

However, Vortech's is not a confidentiality clause. It's simply a made up paragraph.

As stated, a confidentiality agreement, or confidentiality clause in a contract, states that you can't make ANY statements about the company, regardless if it's good or bad. That is also the only way, it would be legally binding.

As stated, a confidentiality agreement, or confidentiality clause in a contract, states that you can't make ANY statements about the company, regardless if it's good or bad. That is also the only way, it would be legally binding.

I disagree with this statement and have had some first hand experiences with Confidentiality Agreements I've had to sign. None of them were gag orders to prevent me from making any statements about the Company, they simply protected certain areas that the Companies wished to remain private. I was still able to use their names as part of my Client portfolios, I was not permitted to detail what systems I had designed for them.

Originally posted by techxon.com
Hosting companies here are afraid of competition, if they sense a spark, they will jump in with their negative comments. it's pathetic.

I could not agree with you more. AMEN!!

Originally posted by Vixen
I could not agree with you more. AMEN!!

jeez man, i give up. people dont seem to get the point of WHT, and as someone that has only posted 30 times you wouldnt have a clue what goes on at WHT.

Originally posted by Vixen
I could not agree with you more. AMEN!!

Yeah. That's it. With 16,000 host, people here will try to destroy them one by one. Great thinking you two! Now I see everyone's plan here. You sneaky host - you. To single-handily destroy every host but theirs. And do so on a forum that I guess from what I gather from your two post, is the only place to go to destroy a host.

Silly me. Here I was thinking it was to point out crappy management, rude customer service, lies and false advertising, etc....

I am so naive. :rolleyes:

I disagree with this statement and have had some first hand experiences with Confidentiality Agreements I've had to sign. None of them were gag orders to prevent me from making any statements about the Company, they simply protected certain areas that the Companies wished to remain private. I was still able to use their names as part of my Client portfolios, I was not permitted to detail what systems I had designed for them.


It's apparent that you've never worked for a phone company then. :)


Hosting companies here are afraid of competition, if they sense a spark, they will jump in with their negative comments. it's pathetic.


I'm certainly not afraid of competition. My negative comments, if you've read all of this thread, were towards both the host and the customer. I'm unbiased, and looking from both sides.

In addition, what more can you expect? The thread was posted in a message board that is owned by a host, run by a host, and is saturated primarily with hosts. From whom did you expect comments from? Firemen?

Originally posted by essexguy
Dude, maybe you dont get the point or havent read all the messages in this forum.
People are bashing Vortech because of the attitude put across in this thread.
They have come across as arrogant and rude.

I agree that some of the comments have not been appropriate as noone wants to see Vortech dragged through the mud. The messages in this thread should stick to the topic at hand, Vortechs poor customer service to this customer.

If Votech had said from the word go "im sorry" then this thread would not be 8 pages long. But they didnt and it got alot of peoples backs up including mine.
I've had issues in the past with Vortech and its on a previous thread somewhere posted in this forum a while ago, and it was mainly to do with their customer service.
This is a general pattern, every once in a while Vortech will be moaned at by one of their ex customers on this thread. And every time Vortech come up with the same attitude, "im right, your wrong". They really dont seem to be getting the message.

Just out of good business sense Vortech should behave alot more appropriately in these forums, as getting a bad reputation around WHT will stop alot of new business.

For starters, if you know any male vixens I feel for you. Secondly, I think 3 or 4 pages ago Vortech said he was sorry but instead of the thread being closed as YOU said it should be all I see if people droning on and on and on.

I am sure Vortech will lose sleep tonight knowing that a bunch of SELF RIGHTEOUS HYPOCRITICAL people on WHT think he is a "bad" person. For 10 pages I have read nothing more than every freakin host on this forum talking about how "rude" he was. Have you never been rude?? Of course not. How dare anyone think all of you are less than the perfection you try so hard to portray for one another.

[QUOTE]Originally posted by BoneFish


I am soooooooooooooooo freakin proud of you. <Applause> You found out that Vortech is indeed Incorporated and that Brad's name is really Bradford. Impressive. Oh and let's not forget you know where he lives (planning on dropping by for a visit??) and now you know my name. I am so happy for you. :rolleyes:

Now, let me educate you a lil before I leave you hypocrits to rot. Matrix is owned by VORTECH, INC. Did I say that slow enough for you?? As for no business license, pardon me while I laugh at you. ROFLMFAO Ok, back to what I was saying. The license is hanging on the wall big boy and if you want to come by the office I will be more than happy to show it to you. Just be kind enough to call first so I make sure I am available to show you around.

NOW I will let you all get back to trying to impress the other sheep.

Originally posted by essexguy
jeez man, i give up. people dont seem to get the point of WHT, and as someone that has only posted 30 times you wouldnt have a clue what goes on at WHT.

Oh you don't think I have a clue what goes on here?? LoL Just because I don't post here every freakin day of my life?? Sorry sweetie, I have better things to do but obviously you don't. I could honestly care less that the sheep around here think. You all LIVE to bash people. Well, wait til they decide it is YOUR turn. Then what are you going to do?? Beg them to like you again?? :stickout: :stickout:

For 10 pages I have read nothing more than every freakin host on this forum talking about how "rude" he was. Have you never been rude?? Of course not. How dare anyone think all of you are less than the perfection you try so hard to portray for one another.


I would love to see how you react when a customer service representative or the customer service girl at K-Mart, is rude with you. Afterall, have you never been rude with anyone? Of course not.

Like I said, the customer, I feel, initiated the bad correspondence. However, as the owner of a company, Brad's reply was less than commendable. The fact that you defend his response is rediculous.

Like I said, if it were you, that was treated this way, you would have a completely different outlook.

idoogleceo, I NEVER said I was never rude to anyone. I would not even imply such a thing because I know better. I can be worse than any customer you have ever seen or want to seen, when provoked. HOWEVER that was not my point. My point was, everyone here likes to point fingers at everyone else's behavior and act as if they are perfect. When in fact I would bet 75% of you have done the EXACT same thing or worse. But instead of admitting you have bad behavior too you would rather sit on your pedestal and look down on everyone else. :rolleyes:

Originally posted by Vixen
For starters, if you know any male vixens I feel for you. Secondly, I think 3 or 4 pages ago Vortech said he was sorry but instead of the thread being closed as YOU said it should be all I see if people droning on and on and on.

I am sure Vortech will lose sleep tonight knowing that a bunch of SELF RIGHTEOUS HYPOCRITICAL people on WHT think he is a "bad" person. For 10 pages I have read nothing more than every freakin host on this forum talking about how "rude" he was. Have you never been rude?? Of course not. How dare anyone think all of you are less than the perfection you try so hard to portray for one another.

maybe you just have difficulty reading or just plain thick.
i said vortech should have said sorry "from the word go", are you unable to read the previous 4 or 5 pages of Vortechs responses before he actually made an apoligy.
Yes i agree that this thread should be closed, but while there are idiots like you abusing WHT members we can do nothing else but post.

And yes i have been rude before, ive been rude plenty of times. Especially to businesses who i pay to use a service, and they mess me around. Now i agree that on some occasions I have have been in the wrong, but not once did someone over the phone or via email respond the way in which vortech did.
I have NEVER (ill repeat in case you dont understand NEVER) been rude to one of my customers.

This thread isnt really about Vortech anymore, so i say again it should be closed. Its people calling other people names, and i'm being drawn into it.

Oh you don't think I have a clue what goes on here?? LoL Just because I don't post here every freakin day of my life??...........You all LIVE to bash people. Well, wait til they decide it is YOUR turn.


I think his comment was based on the fact that you not only have 30 posts, but you just signed up last month. Although, that's not really a good factor to base someone's experience on.

I certainly don't live to bash anyone. I live for my wife and my children. Oh, and don't worry, many of us have already seen the hot seat here at WHT. Not on a topic as serious as this, but we've still seen the hot seat, hell I was even banned once, because I didn't read the rules thoroughly before posting. :D

Originally posted by essexguy

I have NEVER (ill repeat in case you dont understand NEVER) been rude to one of my customers.

This thread isnt really about Vortech anymore, so i say again it should be closed. Its people calling other people names, and i'm being drawn into it.

Never?? Never ever?? Man, it must be great to be perfect.

-

Originally posted by idoogleceo
I think his comment was based on the fact that you not only have 30 posts, but you just signed up last month. Although, that's not really a good factor to base someone's experience on.


See, that is what I mean. Someone assuming that just because I signed up last month means I have no idea what goes on here is just plain wrong. People can read and not be members the last time I checked. It seems that ALOT of assuming goes on around here and you know what they say about assumptions, don't you?? ;)

i apologise for the tone of my last reply, sorry things are getting heated.
I know that something got to brad just like your comments got to me, but this was a customer.

And you may not believe me, but i seriously have never been rude to one of my customers.

Also im not just going on the assumptions of your 30 posts, but also your comments in this thread. You say that all hosts do is bash each other because they are scared of the competition. That is so untrue, hosts help other hosts here. Give them advise, recommend customers to them etc.

If you cannot see this in countless number of threads in the past, then i say again, you do not have a clue what goes on at WHT.

Vixen, why don't you give it up. You are acting like a pathetic little child. Are you and Bradford dating? Yes, that must be it. Not only does he host your site, but you two have some sort of personal relationship and he asked you to defend him here. It's obvious.
Why don't you let this thread die and you guys can go and live happyily ever after.

well hopefully I can get this in before this thread is closed......

Our company has never been rude with a single one of our customers. We have had a false complaint about this though. When I got notice of it, I certainly didn't email the customer and get rude. I checked the ticket log, phone log, etc......to find that this customer was the one getting rude, and our techs did their job, in a polite manner.

Also, I'm not a sheep that follows the flock. As a matter of fact, quite a few people dislike my views because of that. I personally try to see things from every angle rather than basing my opinion on one sided stories.

The point is, the customer here was wrong for initiating the dialogue, and Brad was wrong for continuing it. plain, simple, nothing else to say about that. Even Brad agreed with that.

The other subject is, although he did indeed apologize, it wasn't before he landed a few more insults, and rude comments.

That is the point people are trying to make Vixen.

Are you and Bradford dating? Yes, that must be it. Not only does he host your site, but you two have some sort of personal relationship and he asked you to defend him here. It's obvious.


Damn blue lol Sometimes we disagree, but I have to say, I thought the same thing, but didn't want to assume anything lol

Oh yeah. For those that do not know. Vixon is also one of the Vortex Three Stooges I was talking about from other threads. He gets the two to help him on the forums.

whois -h whois.opensrs.net vixenshop.com ...
Registrant:
Bradford & Kimberly, Inc
3208-C E. Colonial Drive #255
Orlando, Fl 32803
US

Someone doesn't know how to fight alone. So he gets help. :cartman:

Here is another example:
http://www.webhostingtalk.com/showthread.php?threadid=155289

She has another username here called "Adult Data" for their adult hosting company. Guess she likes having a few usernames here?

:rolleyes:

It's apparent that you've never worked for a phone company then. It's quite possible they could be the exception and not the rule, especially since I can name at least 20 different Companies that mirror the experience I posted...;)

I'm just going to bypass the remarks from the sycophant and reiterate the main issue. It was not the rudeness, although that in itself was infantile, it was the fact that he suspended a site because the site owner posted a remark on WHT. That is what the focus is, and that is inexcusable behaviour.....

Originally posted by UmBillyCord
She has another username here called "Adult Data" for their adult hosting company. Guess she likes having a few usernames here?

:rolleyes:

erm isnt that against the rules, and results in a ban?

Originally posted by idoogleceo
Damn blue lol Sometimes we disagree, but I have to say, I thought the same thing, but didn't want to assume anything lol

Idoogleceo, if we've disagreed in the past it's only because I'm disagreeable. Glad we could find some common ground on something.:stickout:

indeed it is against the rules. Has anyone reported it?

Originally posted by idoogleceo
indeed it is against the rules. Has anyone reported it?

i dont know.

but what is the evidence

Idoogleceo, if we've disagreed in the past it's only because I'm disagreeable. Glad we could find some common ground on something


lol Actually I think Watcher_TVI is synonymous, with being disagreeable. I've actually gotten to the point that if he doesn't disagree with me, I feel left out lmao j/k Watcher.

i dont know.

but what is the evidence


See, though if it's reported, the mods can get the evidence, through IPs etc....

I wouldn't report it as a "sure thing" but more so as a suspicion for them to check on.

Here is one where they are talking to themselves. :)

http://www.webhostingtalk.com/showthread.php?threadid=147262

This is also a special thread, because the third Stooge joins in "MatrixRS" - Lindsey.

Originally posted by idoogleceo
lol Actually I think Watcher_TVI is synonymous, with being disagreeable. I've actually gotten to the point that if he doesn't disagree with me, I feel left out lmao j/k Watcher.

we all feel the love in this room :D

how could we ever be accused of bashing each other? :stickout:

Originally posted by essexguy
we all feel the love in this room :D

how could we ever be accused of bashing each other? :stickout:

im just wondering how this thread got to be 13 pages long :eek3:


Lets try getting back to the topic here ;)

Here is one where they are talking to themselves.

http://www.webhostingtalk.com/showt...threadid=147262


Hey they have quite a bit of dialogue going on there with themselves and seem to back each other up quite nicely. lol

This was a thread I did agree with everything you said idoogleceo, except one small point dealing with a Confidentiality Agreement...;)

This was a thread I did agree with everything you said idoogleceo, except one small point dealing with a Confidentiality Agreement


Whew.....glad I brought that up then lol :D


On a side note, I think we've lost the topic here, and I doubt it's going to go back.

I tried three times to reiterate the point but he just sends in the interference to fog the issue again...;)

Originally posted by idoogleceo
See, though if it's reported, the mods can get the evidence, through IPs etc....

I wouldn't report it as a "sure thing" but more so as a suspicion for them to check on.


No Vixen, MatrixRS, Adult Data, Vortech, RapidColo are all different people within the company.. But you will see the same IP its called NAT used in many offices.. But hey no one here would ever think of that now would they.. Oh wait Vortech Is a one person company now.. LoL

Originally posted by blue27
Vixen, why don't you give it up. You are acting like a pathetic little child. Are you and Bradford dating? Yes, that must be it. Not only does he host your site, but you two have some sort of personal relationship and he asked you to defend him here. It's obvious.
Why don't you let this thread die and you guys can go and live happyily ever after.

Sweetie, you haven't been paying attention. Didn't one of the sheep say earlier they knew Vortech's wife's name??

Originally posted by Vortech
No Vixen, MatrixRS, Adult Data, Vortech, RapidColo are all different people within the company.. But you will see the same IP its called NAT used in many offices.. But hey no one here would ever think of that now would they.. Oh wait Vortech Is a one person company now.. LoL

so vixen is a part of Vortech then?

hmm

Originally posted by UmBillyCord
Oh yeah. For those that do not know. Vixon is also one of the Vortex Three Stooges I was talking about from other threads. He gets the two to help him on the forums.

whois -h whois.opensrs.net vixenshop.com ...
Registrant:
Bradford & Kimberly, Inc
3208-C E. Colonial Drive #255
Orlando, Fl 32803
US

Someone doesn't know how to fight alone. So he gets help. :cartman:

Here is another example:
http://www.webhostingtalk.com/showthread.php?threadid=155289

She has another username here called "Adult Data" for their adult hosting company. Guess she likes having a few usernames here?

:rolleyes:


I think I see UmBillyCord hanging, oh yea I see him now... He is hanging with my Three Stooges Right nut and Left nut and he always has his nose right in the middle of something that has nothing to do with him, oh no wait thats my left nut and right nut again..

Do you really have a life.. I am really starting to wonder..



P.S. I really don't need help on any forums.. Most of this is just fun and a joke for me here kind of like you.. I get the most fun out of you when some one brings up vortech there is UmBillyCord to SAVE the day.. I just can't wait for your reply.. LoL

Originally posted by UmBillyCord
Oh yeah. For those that do not know. Vixon is also one of the Vortex Three Stooges I was talking about from other threads. He gets the two to help him on the forums.

whois -h whois.opensrs.net vixenshop.com ...
Registrant:
Bradford & Kimberly, Inc
3208-C E. Colonial Drive #255
Orlando, Fl 32803
US

Someone doesn't know how to fight alone. So he gets help. :cartman:

Here is another example:
http://www.webhostingtalk.com/showthread.php?threadid=155289

She has another username here called "Adult Data" for their adult hosting company. Guess she likes having a few usernames here?

:rolleyes:

WOW you can do a WhoIS. And yes, I have to agree that I am part of the corporation that owns the domain. My goodness, you caught me. :rolleyes:

Adult Data is me?? Are you SURE it isn't you?? Or wait, could it be an actual Vortech employee?? Oh no, it could not be that. :rolleyes:

Vortech doesn't need my help nor did he ask for it. Once I saw the pathetic bashing going on here, yet AGAIN, I decided to say something. If that bothers you, too bad. GET OVER IT!!

How about this, I come over to ANY of your's house and insult your wife and kick your dog. Would you like that?? I doubt it. So, don't get into my personal life.

Originally posted by Vortech

P.S. I really don't need help on any forums.. Most of this is just fun and a joke for me here kind of like you..

so its a joke to you that two people have commented who are customers of yours in this thread, that they no longer wish to do business with yourselves because of your attitude.

GREAT CUSTOMER SERVICE!!!!!!

Well actually we use something similar in our office.

You would see all of our techs having the same IPs etc...

However, that would mean these are fradulant posts coming from within the same office, one right after the other then?

I mean, why would someone within your office, need to post and ask Vixen (someone that would be STANDING RIGHT NEXT TO THEM) a question? They're in the same office.

Quite odd. I wasn't assuming that vortech was a one man show. So, there's no need to get defensive about that Brad. However, the on thing I question is the validity of Vixen's, MatrixRS's, Adult Data's, and RapidColo's posts all defending one another, and speaking to each other as if they don't know one another.

Again, you say they're in the same office. Why then would they need to communicate with each other through WHT to ask a question?

I mean either, they are not in the same office (thus would not have the same IPs, using NAT), or they are the same person lying to everyone else about who they are.

I'm trying not to assume here Brad, but you're going to have to make a stronger case I guess.

In any case, this is primarily about you suspending someone's account because they posted here.......

Please stop trying to change the topic......mmmmmmkay

Originally posted by cyansmoker
* popcorn *

Nah, this thread was over the moment the spelling flames started.

:sleeping:


.

Originally posted by Vixen
Sweetie, you haven't been paying attention. Didn't one of the sheep say earlier they knew Vortech's wife's name??


I didn't say you were his wife "Sweetie". I said I thought there might be a "relationship" Am I wrong?

Originally posted by idoogleceo
Well actually we use something similar in our office.

You would see all of our techs having the same IPs etc...

However, that would mean these are fradulant posts coming from within the same office, one right after the other then?

I mean, why would someone within your office, need to post and ask Vixen (someone that would be STANDING RIGHT NEXT TO THEM) a question? They're in the same office.

Quite odd. I wasn't assuming that vortech was a one man show. So, there's no need to get defensive about that Brad. However, the on thing I question is the validity of Vixen's, MatrixRS's, Adult Data's, and RapidColo's posts all defending one another, and speaking to each other as if they don't know one another.

Again, you say they're in the same office. Why then would they need to communicate with each other through WHT to ask a question?

I mean either, they are not in the same office (thus would not have the same IPs, using NAT), or they are the same person lying to everyone else about who they are.

I'm trying not to assume here Brad, but you're going to have to make a stronger case I guess.

In any case, this is primarily about you suspending someone's account because they posted here.......

Please stop trying to change the topic......mmmmmmkay

Maybe because my office is bigger then a closet... No one here is asking a question to each other, we are asking YOU

i thought people were geniunely defending vortech, is anyone out there NOT associated with vortech that condone their behaviour?

Originally posted by blue27
I didn't say you were his wife "Sweetie". I said I thought there might be a "relationship" Am I wrong?

You are not too swift on the uptake, are you?? Go back and READ and I am sure you can figure it out. If you still can't by tomorrow, shoot me an email and I will do my best to clue you in.

You are one of the people from here sitting on my site right now, aren't you?? Go ahead and admit it. ;)

Originally posted by essexguy
so its a joke to you that two people have commented who are customers of yours in this thread, that they no longer wish to do business with yourselves because of your attitude.

GREAT CUSTOMER SERVICE!!!!!!


So a customer can say what they want any way they want and be as RUDE as they want right... Is that not what you just said???


If a customer leaves us because of this post then they really do have issues besides "our" hosting.. I am talking to members here not my customers... I sure have not seen a swarm of accounts being closed..

But hey we did have over 20 signups today.. 4 that came from this very post.. So if I lost 2 that are rude and got 4 that must understand how not to be a Jack A$$... Well you do the math there..

Maybe because my office is bigger then a closet... No one here is asking a question to each other, we are asking YOU


I'm sorry, but that was a good laugh. I mean, I hadn't laughed that hard in a few days.

So, your office is still in the same building right?

I mean, We have 3 floors to our building, of which we occupy the whole thing. I'm sure it wouldn't be a problem for me to walk downstairs and ask one of our techs, or other employees a question.

Originally posted by idoogleceo
See, though if it's reported, the mods can get the evidence, through IPs etc....

I wouldn't report it as a "sure thing" but more so as a suspicion for them to check on.

Oh you want to get rid of me?? How would I ever survive?? Oh wait, I am not a sheep and I have a life. So, forget that question.

I beg the Mods to not Delete this thread like other Vortech threads have been. We want people to see the way they all act.

If there is any bad language or sissy name-calling like Brad and his possie do, just delete that. Leave the rest for others to see. Who would want to host with such people? Especailly when they all sound the same, spell the same, and insult the same. Hmmm....

To my Vortech friends. Are you all playing pass with a brain cell? "Hey. it be me turn four da bain sell. Tow it to me". Then someone who had it and used it to post, throws it to you. Then you post? HA HA. I see it now.

Take care. It is good to see you now have Four Stooges.

:banana:

But hey we did have over 20 signups today.. 4 that came from this very post..


I guess it's true.....you know that old saying, what is it now........ummmmm

You are a serious fool, Billy. I have to say it. But you are good for a laugh at least.

But hey we did have over 20 signups today.. 4 that came from this very post.. So if I lost 2 that are rude and got 4 that must understand to have some kind of self control... Well you do the math there..

And I am calling you a flat out liar. Hey. If someone found them and signed up off this post, then I am sure they would not mind posting here. Sure. You guys kill me.

** Look out, Vixen just tossed you the brain cell. Use it wisely **

Originally posted by UmBillyCord
I beg the Mods to not Delete this thread like other Vortech threads have been. We want people to see the way they all act.

If there is any bad language or sissy name-calling like Brad and his possie do, just delete that. Leave the rest for others to see. Who would want to host with such people? Especailly when they all sound the same, spell the same, and insult the same. Hmmm....

To my Vortech friends. Are you all playing pass with a brain cell? "Hey. it be me turn four da bain sell. Tow it to me". Then someone who had it and used it to post, throws it to you. Then you post? HA HA. I see it now.

Take care. It is good to see you now have Four Stooges.



Hey looks its UmBillyCord :banana: Now I just need to get the nuts out.. What a joke you are UmBillyCord..

Originally posted by idoogleceo
I'm sorry, but that was a good laugh. I mean, I hadn't laughed that hard in a few days.

So, your office is still in the same building right?

I mean, We have 3 floors to our building, of which we occupy the whole thing. I'm sure it wouldn't be a problem for me to walk downstairs and ask one of our techs, or other employees a question.

BUMP BUMP.. Did you see me ask Vixen any thing??

Welp . . . . . seems like this has lasted way too long. Nighty night.

If I ever get around to sorting through all eleven pages, there could easily be some warnings, bannings, cold icy stares; or something else to come out of this.