How would i get rid of the "schedule" when i'm not online... Instead of showing that schedule, i'd just like it to show a form to submit a message..... or a link to our helpdesk..... How would i do that?

Could you elaborate on this? Is "Chattist" a software package?

Chattist is a live chat support software.... Lots of people here have it. :)

Anyone out there done this? Gotta be someone who has played with their copy of chattist.....

I don't have Chattist but it should be easy. Just need to find the statements that produce the schedule and alter them to display a link.

It is located in the file view_schedule.tpl in the directory chattist/client/templates


<table width=100% cellpadding=1 cellspacing=1 border=0>
<tr>
<td class=formHead colspan=3>Company Schedule</td>
</tr>
<tr>
<td class='formHead2'>Day
<td class='formHead2'>Starting Time
<td class='formHead2'>Closing Time
</tr>
{section name=day loop=$schedule}
<tr>
<td class='formSubHead'>{$schedule[day][0]}
{if $schedule[day][1] == $schedule[day][2]}
<td colspan=2 class='formSubHead'>No Operator will be online
{else}
<td class='formSubHead'>{$schedule[day][1]|date_format:"%I:%M: %p"}
<td class='formSubHead' width='25%'>{$schedule[day][2]|date_format:"%I:%M: %p"}
{/if}
</tr>

{sectionelse}
<tr><td colspan=3>Schedule Does not exist for this company</tr</tr>
{/section}
</table>


If you take out all the code between the { and } signs (and including the { } signs) it shouldn't be displayed anymore.