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View Full Version : just to let dellz costumers know
Ihoppoet 07-15-2001, 04:09 AM Just to let you know, yesterday charges were filed for internet fraud, and an investigation which I have no doubt will shut them down is expected to begin soon. fines and jail time are possible futures for the owner/s of dellz.com.
Thank You
Jason Miller
good luck to all of you who had dealings with dellz.
bbrader 07-15-2001, 04:57 AM I know nothing about this... But I wouldnt go and cancel your account with them based on this one post.
-Brendan
Ihoppoet 07-15-2001, 07:17 PM I agree, don't cancel as you will not get your money back. Use the tiny 50mb space untill they are shut down and there servers are ceased.
For other hosts out there that sell anything less than 500mb for more than 5 bucks a month, its a joke, comeon, hard disk space is the cheapest part of web hosting and you all know it. Its time for this to end, there is no reason other than gread that everyone can find affordable webhosting.
thank you
Jason Miller
Chicken 07-15-2001, 07:31 PM Originally posted by Ihoppoet
...yesterday charges were filed for internet fraud...fines and jail time are possible futures for the owner/s of dellz.com.
Jason, and another possible outcome is that the case will be thrown out and all charges dropped. Let's just wait an see what happens once that investigation concludes. Seems to be a bit more of what you want to happen, rather than what will happen.
Note: I don't have an opinion in the matter either way, but anyone can file charges of fraud, and that in itself doesn't mean jack spit.
MCHost-Marc 07-15-2001, 07:43 PM Originally posted by Ihoppoet
I agree, don't cancel as you will not get your money back. Use the tiny 50mb space untill they are shut down and there servers are ceased.
For other hosts out there that sell anything less than 500mb for more than 5 bucks a month, its a joke, comeon, hard disk space is the cheapest part of web hosting and you all know it. Its time for this to end, there is no reason other than gread that everyone can find affordable webhosting.
thank you
Jason Miller
Agreed, Hard Drives cost less every day; but the monthly cost not only depends on HD space, but also on the included bandwidth, support, etc. There is a big difference in costs (several $1000's each month) for webhosting companies between no support and 24/7 support.
Ihoppoet 07-15-2001, 07:51 PM your right, but I am confident that this will not be the case they are obviously guilty. they built a customer base, and collected money to buy what they needed for their business, they then refused to provide the services that we paid for or give us a full refund. I have no doubt that this was planned from the start, as the day before the big announsment, they told me that it would be unlimited in a mater of two weeks, this was designed to keep me calm. This is not the end. As soon as I get home I intend to file with my states attorny generals office, I have a few friends in medium hi low places so I am sure it will be investigated.
Yes personally I hope they go under, are fined more money than theycan dream of, and have all their equipment ceased. I also hope they go to jail, but that is the least likely.
I don't consider myself vindictive, however I will not be lied to, and I will not have my money or time stolen. I will do everything in my power to see to it that the people behind Dellz.com get what they have legaly coming coming to them.
thank you
Jason Miller
iVersit 07-15-2001, 08:03 PM Honestly,
Before you go spouting off here, you might want to already have a case in progress. And, if you do, I'm sure any lawyer worth his salt would tell you specifically NOT TO TALK ABOUT THE CASE TO ANYONE as this can create special problems during litigation. I'll leave my speculations about your age out and leave this post as it is.
MCHost-Marc 07-15-2001, 08:20 PM Ihoppoet: Did dellz.com close down your account? Your site comes up with a 403 Forbidden Error.
Chicken 07-15-2001, 09:51 PM Jason, in addition to what Orpheus1539 said, I guess what would have helped was a bit of background (was this thread supposed to be a reply to another thread?).
I've picked up bits and pieces, but I guess something along the lines of, "Hey my name is Jason, and my site is <insertURL> and I signed up for the package7 special with <inserthostnamehere> with these specs for one year, and now I'm only getting..." would have made me think you actually had a problem and weren't just out to smear someone. You know, just give us more to go on...
sbrad 07-15-2001, 10:18 PM For other hosts out there that sell anything less than 500mb for more than 5 bucks a month, its a joke, comeon, hard disk space is the cheapest part of web hosting and you all know it. Its time for this to end, there is no reason other than gread that everyone can find affordable webhosting.
Wow, you sound like you have it all figured out.
Just out of curiosity, what am I to tell my upstream provider when I get a bill for all the bandwidth my servers use?
If I allow someone 500 mb, and they store 500 mb worth of stuff, chances are they are going to use some SERIOUS bandwidth. So, on a 20 gb hard drive, we'll say I can fit 40 sites (it would actually be less than this because we have to have room for an OS and other programs).
Soooo...40 sites x $5 per month, as you suggested, equals $200 per month. But I'm paying more than this for the bandwidth.
Don't worry...they'll start teaching you "guzintas" (math) when you get to high school.
iVersit 07-15-2001, 10:44 PM Originally posted by sbrad
Don't worry...they'll start teaching you "guzintas" (math) when you get to high school.
haha...ouch!
creepcolony 07-15-2001, 10:52 PM wow i am in high school and i know math...i must be...above averaged!
thesurfer 07-15-2001, 11:01 PM I am a staff member at Dellz.com and we would like to go on record stating that no fraudulent incodent has occured nor has one been reported. We changed our plans, anyone who does not want to agree has been given a refund.
We would appreciate a little more maturity from Ihoppoet and maybe perhaps you should get the facts before you start spouting out falsehoods to the world as I'm sure many of these people here have better things to do than to answer questions about accusations that are not even true.
dellz.com
Ihoppoet 07-16-2001, 12:27 AM I have emailed support@dellz.com several times about a refund and it has not been returned. The emails or the money. so perhaps we can deal with it here, obviously your email program is picky about what emails it lets through. you have my account information. Give me a Full refund and tell me your sorry for waisting my time, and I will let everyone know you did. I have conducted myself in a more than proper manner. Dellz.com however, thats another story!
As far as the facts, I have them. You advertised unlimited knowing full well you could never provide this. You can not blame fast host as you continued to offer unlimited well after you left fasthost. you then told us that the 50 mb upload limit was temp. the day before you posted 50mb, dellzcom, told me personaly via your pm system that the 50 mb limit would be lifted in two weeks. do you expect us to believe that the 50mb limit wasn't planed from the start, and that you didnt know the day before, that you were going to do it? was it a sper of the moment desision, can your customers expect you to continue acting in this manner? Once again when I have my money in my hand, I will post here that you refunded my money.
what do you say dellz?
thank you
Jason Miller
kwimberl 07-16-2001, 12:39 AM <taking notes on a name to never appear on my client list>
MCHost-Marc 07-16-2001, 12:44 AM Originally posted by kwimberl
<taking notes on a name to never appear on my client list>
I wouldn't take note of anyone; since you don't know who is right and who is wrong. What i know for sure is that dellz.com changed their pricing & features ...
kwimberl 07-16-2001, 12:48 AM I should have refrained from posting that, you are right. I am just sick of tired of people using this forum as a place to lodge complaints...
Having said that, I don't know the full story. Perhaps he really had exhausted every other method and given them adaquate time to respond. I doubt that support@ handles billing. They should have forwarded it however. Who knows....
Ihoppoet 07-16-2001, 12:51 AM lol kwim, I am actually a very nice person, All I ever asked from dellz.com is what i bought from them. All I ask from anyone else is to be honest with me. I do not lie. I sometimes make mistakes, and ask anidiot I made one yesterday and corrected it today. So I will soon be looking for web hosting,and all I will ask from anyone who hosts from me is honisty and what I paid for.
does anyone think this is unreasonable of me?
thank you
Jason Miller
kwimberl 07-16-2001, 12:57 AM Poet, if you have sincerely exhausted every other means of trying to deal with this, then I apologize for my post. I'm afraid you caught the brunt of my frustration with what has become, of late, a free for all complaint station...
:-(
MCHost-Marc 07-16-2001, 01:02 AM Originally posted by kwimberl
Poet, if you have sincerely exhausted every other means of trying to deal with this, then I apologize for my post. I'm afraid you caught the brunt of my frustration with what has become, of late, a free for all complaint station...
:-(
kwimberl = dellz.com?
you guys got me really confused now :D
kwimberl 07-16-2001, 01:03 AM Originally posted by Kiwi
kwimberl = dellz.com?
you guys got me really confused now :D
OMG.. NOOOOOOOOO lol
thesurfer 07-16-2001, 01:05 AM ihoppoet please email us with your info, we have not infact deleted your account at all. This is not the place to handle this anymore.
dellz.com
MCHost-Marc 07-16-2001, 01:09 AM Originally posted by kwimberl
OMG.. NOOOOOOOOO lol
Sorrrrrrry :D You catched me in one of those "working over-time hours" :blush:
Helper Ant 07-16-2001, 01:13 AM Originally posted by Ihoppoet
Just to let you know, yesterday charges were filed for internet fraud, and an investigation which I have no doubt will shut them down is expected to begin soon. fines and jail time are possible futures for the owner/s of dellz.com.
Thank You
Jason Miller
good luck to all of you who had dealings with dellz.
<<EDIT>> .. I mean come on..
Just because Dellz doesn't resell for FastHost anymore..
Not they need to limit shiet.. wippie.. they offer a
great Plan for a Great Price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:eek:
Freaking {people} do not get that "Unlimited" Space/Bandwidth host are scam resellers and
will not stay in shop.. they will shut down..,
then you can polay he** tryin to get your money back...
So.. Mr. Jason/Miller.. grow up already.. *sigh*
I mean you paid a what $22 dollars and are paying over 2 times that for a crappy case that you wil l be sure to loose...
Dellz probly already gave you your money back..
So just <<EDIT>> go sign up for a scamming
"Unlimited Host"
Get over it......
Dellz.com host 5 of my domains...
They have great speeds and Great support....
(Yes I signed up when it was "Unlimited")
But the new plans are a great deal and not resellin
fasthost crap.. I am very happy..
Thinkin of drivin down to oklahoma,
Helper Ant! :D
Ihoppoet 07-16-2001, 01:15 AM dellz I know you haven't deleted my account. I never said you had, rather i said you have my account information. I am tired of emailing you and never getting a reply, so how about you email me this time?
thank you
Jason Miller
Helper Ant 07-16-2001, 01:17 AM Originally posted by kwimberl
<taking notes on a name to never appear on my client list>
LOL! yes if you see jason miller try to sign up..
Run for your life!
do not host him :eek:
(heheh)
Helper Ant 07-16-2001, 01:31 AM Originally posted by Ihoppoet
I agree, don't cancel as you will not get your money back. Use the tiny 50mb space untill they are shut down and there servers are ceased.
For other hosts out there that sell anything less than 500mb for more than 5 bucks a month, its a joke, comeon, hard disk space is the cheapest part of web hosting and you all know it. Its time for this to end, there is no reason other than gread that everyone can find affordable webhosting.
thank you
Jason Miller
Does this kid make any sense?......
500mb should be less than $5 a month?
wtf are you talking about.. you have no idea..
:o
Helper Ant 07-16-2001, 01:35 AM Originally posted by Chicken
Jason, and another possible outcome is that the case will be thrown out and all charges dropped. Let's just wait an see what happens once that investigation concludes. Seems to be a bit more of what you want to happen, rather than what will happen.
Note: I don't have an opinion in the matter either way, but anyone can file charges of fraud, and that in itself doesn't mean jack spit.
Amen!
I mean i could file charges against you for stealing my car..
Nothing is going to come out of it.. sep me loosing more
money... I do not even think he has done a thing..
and if he has.. all that will happen is he will loose more
money:D
Helper Ant 07-16-2001, 01:39 AM Originally posted by sbrad
Wow, you sound like you have it all figured out.
Just out of curiosity, what am I to tell my upstream provider when I get a bill for all the bandwidth my servers use?
If I allow someone 500 mb, and they store 500 mb worth of stuff, chances are they are going to use some SERIOUS bandwidth. So, on a 20 gb hard drive, we'll say I can fit 40 sites (it would actually be less than this because we have to have room for an OS and other programs).
Soooo...40 sites x $5 per month, as you suggested, equals $200 per month. But I'm paying more than this for the bandwidth.
Don't worry...they'll start teaching you "guzintas" (math) when you get to high school.
Amen....
So many people get all bent when a host does not
provide them with "Unlimited" space/bandwith for $22/year.. come on.. if they did this they would have
to shut down after a couple months.. bah....
*breaths*
hehehe
:rolleyes:
Ihoppoet 07-16-2001, 01:47 AM doesn't cost anything to file criminal charges, taxes pay that, just civil charges. get a clue and learn the system, and learn the facts, when dellz changed, they did not offer any refunds and they ignored several emails asking for one. I can not build my site on any of the plans dellz now offers.
For the record, it is fruad to take money for one thing and them give something else. No matter how good the other thing may or may not be. Let me put this in an example you can understand, last week when you bought that pokeman with the 10 inch picture that said actual size and it arrived 1 inch by 2 inches, that was fruad.
thank you
Jason Miller
marksy 07-16-2001, 03:26 AM Jason,
I think you need to learn the system - nobody in law enforcement cares you got boned out of $20 or even $200...Try getting the attention of anyone with Internet fraud for less than several thousand bucks and you will get 2 things...jack and squat. You came in here ranting of very serious charges against a company - and the system is this - just because you file charges doesn't make them true. If you were remotely serious or worth listening to you would have clearly laid out your complaints - or consulted a lawyer and realized posting here would gain you nothing.
SoftWareRevue 07-16-2001, 10:10 AM originally by Ihoppoet
All I ever asked from dellz.com is what i bought from them
I requested a refund from Dellz this morning as their new plans will not meet my current needs. I received a reply, not only from them but InstaBill as well, within twenty minutes.
Refunded and happy with Dellz :D
I find it difficult to believe that you are unable to negotiate with them. I have always found their customer support exceptional. They may not have always had the answer I wanted to hear. But, they were always fast and courteous in their response.
Good Luck with a new host :rolleyes:
Ihoppoet 07-16-2001, 02:41 PM I also recieved those emails today after more than a week of emailing them. I will call my bank and when they have a record of it I will let you all no.
I hope you to have god luck with your new host. I think I might have found a good one, I am going to hang around reading posts about them here and on their board before I give them any money. If they seem to be cool I will let you know.
thank you
Jason Miller
thesurfer 07-16-2001, 03:48 PM Jason,
Please do inform all of us where you are going to host 2 GB worth of content for the amount of money you paid us.
Just so you know, the test account we let you use to test before signing up had more than 2GB of bandwidth on it in less than a day, you didnt even pay to use that. Yes it was our fault for limiting a test account but you should be prepared to pay through the nose or prepare to get booted from every host you sign up for.
Secondly please do not post anymore false accusations in public forums as it is slander.
web hosts beware.
MCHost-Marc 07-16-2001, 03:53 PM Originally posted by thesurfer
Jason,
Please do inform all of us where you are going to host 2 GB worth of content for the amount of money you paid us.
Just so you know, the test account we let you use to test before signing up had more than 2GB of bandwidth on it in less than a day, you didnt even pay to use that. Yes it was our fault for limiting a test account but you should be prepared to pay through the nose or prepare to get booted from every host you sign up for.
Secondly please do not post anymore false accusations in public forums as it is slander.
web hosts beware.
I dont want to get too much into this ...but didn't you offer unlimited bandwidth/space?
thesurfer 07-16-2001, 03:57 PM Yes, but the point was he wasnt a paying customer yet. anyways there is no sense in beating a dead horse. you all have a good day!
MCHost-Marc 07-16-2001, 04:04 PM I personally believe that any host should treat both paying and non-paying customers the same. If you offer unlimited bandwidth to -any- customer, you need to keep in mind that he will use up all of that "unlimited" bandwidth. Don't promise what you can't offer :)
choon 07-16-2001, 04:22 PM Kiwi has a good point.
Do not offer or promise anything that are impossible !
Choon
Originally posted by Kiwi
I personally believe that any host should treat both paying and non-paying customers the same. If you offer unlimited bandwidth to -any- customer, you need to keep in mind that he will use up all of that "unlimited" bandwidth. Don't promise what you can't offer :)
Ihoppoet 07-16-2001, 04:27 PM Yes I had a test account with dellz. for all of 2 or 3 days, and I liked it so I signed up and paid for my unlimited bandwidth. and UNLIMITED web space. Dellz don't act like we owe you anything, you pulled a bait and switch. I upoaded more than 150 mg to the test account, I asked you if this would be a problem if I signed up, you said no it wouldn't,
so dellz please INFORM US how I can upload more than 150 mg on an unlimited account that limits to 50mg? Like I said no matter how good the product may or may not be if its not what was offered its fraud. There is no gitting around that. You have no right to change the plan that people already paid for. I called my bank. Still no money. Funny it was taken out of my bank with in an hour on signing up, but oh well.
slander, its only slander if its not true. true, when I signed up, you offered unlimited, true you continued to offer unlimited well after you left fast host, true dellzcom told us the 50mg limit was temp. Do you dispute any of these truth?
webhosts beware? lol I like that, I'll make a promice to any and all web hosts right now. If I sign up with you, it will be becouse I feel you have a good offer, and if you provide what I pay for I will be the best costomer you ever had. I pay on time.
remember wheels only squeek when they are out of greese
Thank you
Jason Miller
Colin 07-16-2001, 05:05 PM All that trouble for $22... :rolleyes:
May I recommend Mr Miller sign up with *****.com next ;)
Actually, I feel that Fasthosts resellers are truly sad people. Most of them seem to make like Mulder (remember "I want to believe"?) and believe that their reseller accounts are really unlimited.
I seem to recall a conversation between Akashd and WHT's Favourite Son Josuee on the Tacidboard, where Akashd challenged Shang to host a site that uses <<insert huge-@$$ number here>>gb of bandwidth, and the reply was a simple "Try me".
Anyone else remember seeing a thread in these forums (posted by a certain Baldwin guy) about his belief that his reseller account comes with 270gb of bandwidth? I wonder if that account is still active...
Oh well...there goes another 2 cents :)
SoftWareRevue 07-16-2001, 09:11 PM Well, I can't help it! I was waiting for this thread to die, but it looks like it just won't go away.
I was hosted by Dellz when they offered the "unlimited."
I stayed through the server change.
The only reason I left was that their new plans did not fit my current needs.
I believe everyone is entitled to one mistake. But just one mind you:mad: Dellz learned the hard way that it is impossible to allow users unlimited. After learning that; what would you have them do?? Operate at a loss??
Close down??
Drastic steps were needed to keep the business viable.
In my humble opinion, Dellz.com's mistake was not being honest enough with themselves. When they realized they could not offer unlimited services, they should have been up front with their current customers and told them that they would need to revise their plans. They should have publicly apologized to them and offered anyone who felt that the current plan would not meet their needs a no questions refund.
I think they still thought that they could offer unlimited if they had their own servers. It wasn't untill they sat down with a pencil and a piece of paper a few days ago they discovered the folly of their plan.
Dellz is quilty! !
Guilty of naivety! If being naive is a crime, then they should be punished. If not; I am content in the knowledge that they have learned from this experience and will continue to grow.
Like I said in the beginning. . . . . .Everyone is entitled to one mistake. Dellz has that one down. Now we shall see.
In the meantime, let them be. Enough's enough.
Just my thoughts. . . . .
Thanks for listening!!
:D
weirdone 07-16-2001, 09:41 PM I figured since everyone else and their mother seemed to be posting on this one, why not me?
I use Dellz right now and I will probably be leaving soon for the fact that 250 megs won't support my site at all. I knew that unlimited wasn't unlimited as should everyone but some people don't realize and that's where dellz should've said something. We (every client of dellz) knew that unlimited wouldn't be possible and so did they themselves but they chose to drag it out and continued to sign up people under the premise of unlimited space.
I do like dellz, they made a mistake and they did correct it quite promptly (within two weeks or so of the big server switch). They're support has been second to none and when I ask for my refund, after I clear up some things with my partner, I'm confident that they will give me a refund promptly. I commend you dellz for the time that you did host me and I'm sure I will be hosted from you again for another site of mine that is much smaller than my current one.
Ihoppoet, its time to shut up before someone takes their back of their hand to the side of your head. You are obviously the exception to the rule because everyone I've heard of has had nothing but positive things to say about dellz support.
I will now resign back to my cave of search engines and begin to look for another host. Anyone who hosts about a gig or two for like 20 per month or less, drop me a line.
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