Heya everyone, I'm new here :D

I've been looking around for a long time for reseller plans and all that other stuff. And yeah, i've seen a lot of crazy crap. But the other day this kinda struck me. Seems like there is a ***** clone out there. I don't know if this has been talked about or not here, but what the hey :) Well it's pretty simple, I came across www.ochosting.com and then I noticed I had seen some of the stuff before, so I tried to think of the other place and it was ***** www.*****.com . So I popped over there too. Their terms and conditions are basically word for word the same, and most of the other plans are similar if not identical. Whats going on here? Are they starting up the same thing under a different name, or is it an affiliate or what? They both have a similar traceroute too, oh and not to forget the biggest give away 'TWO FREE PLANE TICKETS!' :) Anyway, opinions?

Welcome :)

In this case, OCHosting is/used to be a reseller for *****, which means OCHosting simply resells *****'s services at different price levels. If you do a search for OChosting I do believe there are some previous discussions on this topic.

Here is a chat I just had -

Please wait for a site operator to respond.
You are now chatting with 'Sales-Jeff'
Sales-Jeff: hi
you: Do you resell for *****?
Sales-Jeff: NO
you: Looks like yo uhave the EXACT same plans and services. Where are your servers at? I live in Dana Point.
Sales-Jeff: In San Clemente
you: Cool. I looked for the address, but couldn't find it. What is your address. I want to stop by.
Sales-Jeff: What is your name?
you: Edward
Sales-Jeff: We schedule tours with clients
Sales-Jeff: cuz our NOC is secure
Sales-Jeff: Well-you can give me your phone # and I'll have the manager call and schedule with you for next week
you: If you do not resell for *****, what is this
you: ***** (NETBLK-*****-6) *****-6 209.164.64.0 - 209.164.127.255 CIHS (NETBLK-PROPAGATION-6) PROPAGATION-6 209.164.64.0 - 209.164.127.254
you: Still there?
Sales-Jeff: NETBLK-OCHOST-
you: When you do a DNS search, then run an IP block, your name servers are aliased to *****. They also trace to *****, as well as your own web site.
Sales-Jeff: WEhave our own IP's and if you have some sales questions fine
Sales-Jeff: but if you want to interrogate someone look elsewhere
Sales-Jeff: or send an email to admin@ochosting.com
you: I do, I want to know if you resell for *****. This is a sales question. I am researching because I found it interesting that you look like *****. I guess I can ask *****
Sales-Jeff: Sure-if that is what turns you on
Sales-Jeff: Maybe you should be a lawyer?
Chat session has been terminated by site operator.

This is off the topic, but

Sales-Jeff: cuz our NOC is secure


is it just me or does anyone else not like it when sales reps use the word cuz, or stuff like that. It just seemes really unproffesional to me.

PS - I was not pestering these guys. I actually live by them and wanted to check them out once I read this post. I never knew there was a hosting company in San Clemente. After the chat, I doubt there is.

Wouldnt this be a better world if people would just be honest about what they are doing?

Why is it thateveryone is so wrapped up in perception and how they look (refusing to admit you are a reseller just to make yourself look bigger). If more time was put in to the more important part of reselling-} providing great customer support etc. this hosting business would be a much safer place for consumers to be.

Instead what do we get - Tacid - Site Cloning - Lying - Cheating - Dead support lines - Hudreds of sites closed down due to violation of TOS (usually the fault of the minority).

Come on RESELLERS. You have the opportunity to offer somthing great - you should be proud to resel for the larger company and SELL YOUR SELF - You make your business on customer service and sometimes that is more than what the company you are reselling for can give.

As most hosting companies grow - they find that it is harder to offer front line support to end users in a fast and efficient way and this is where resellers can capitalise.

By copying your suppliers web site and then not even admitting you resell for them when you have been caught red handed (tracerouts, whois etc - its not so difficult) You just make yourself look stupid and untrustworthy!!!

I hope Jeff at OCwhatever company reads this and maybe learn something.:rolleyes:

I'm a reseller reselling for webhost.fm, Its nice because webhost.fm doesn't sell accounts directly and refers to their reseller list, and since we are at the top we usually get the clients. One thing is for sure, we enjoy being a reseller because we can blame 99% of the problems on webhost.fm and we don't have to deal with it. Customers that have left say they leave because of webhost.fm (they run a bunch of bots that will disable a site in a heartbeat when there really isn't much wrong) but say its not my companies fault and thanks us for being honest ect.

I agree resellers shouldn't fake and lie to their customers though, they give the good guys bad names. :bawling:

I agree so much with why cant they be honest. I think I mentioned this before, but I have never fogotten the day that 2 companies both to be the real company and neither to be resellers.

Host a: We are not resellers they are
Hostb: We are not resellers they are.

Glad they told me that so I knew not to go with eather

Hello,

I just saw this post and wanted to clear some things up.

OC Hosting has been in business since 1995. We originally started as a reseller for *****. We continued this way for quite some time.

Around 6 months ago we started our move away from CI, and began building our own Network Operation Center in San Clemente, CA. We are now almost completely operational with our own, OC12, and /20 netblock from ARIN. I started this company when I was 14. The corporation now employees a full-time staff and has been featured in Young Entrepreneur Magazine, the Register, Times and various other magazines. I invite anyone who would like to view our San Clemente NOC to give us a call to schedule an escorted visit. Many of our plans wording shows very similar to C I's, but I ask you to try and find a UNIX 1000MB account for $19.95/month with *****?

Give me an e-mail or call with any questions!

Thanks,

Lance Larson
President and CEO
lance@ochosting.com
http://www.ochosting.com
888-909-4678 (HOST)
920-F Calle Negocio
San Clemente, CA. 92672

hey lance,

thanks for clearing that up, i'm glad to know things are working out well for you... :)

i'd recommend perhaps requesting your staff go that extra little minute...

saying something like:

"Around 6 months ago we started our move away from CI, and began building our own Network Operation Center in San Clemente, CA. We are now almost completely operational with our own, OC12, and /20 netblock from ARIN"

instead of:

"Sales-Jeff: NO"

would probably have alleviated this whole situation... :)

good luck with your business!

I would agree with you there..

Thanks,

Lance

Sales-Jeff: cuz our NOC is secure


is it just me or does anyone else not like it when sales reps use the word cuz, or stuff like that. It just seemes really unproffesional to me.

It's not a big deal, but I though the same thing as soon as I read it.

Jonathan P.
Owner/Webmaster
http://www.yeswebmaster.com

I would not recommend OCHosting to anyone.

Dont know whether they're resellers or not, but the support really IS horrible.

I've only been with them for 10 days, but the servers have been crap for 7 and the average upload speed is 1.5k(!). I complained right away about non-working parts of my account, but nobody seems to care.

Here's a message I received from support, not as good as the earlier ones but almost:

As to the setup-we have given you that tool in monstercontrols but the tech said you still have to submit with out order form found in Member/addons so we can set up the connection on the server.

Translation: to get parts of your account to work, you have to leave your own control panel, go the the members section of ochosting.com, ORDER THE ACCOUNT FEATURES, then wait and hope it works. I'm still having server error problems with the 'included scripts' but nobody seems to care.

The guy on the phone was funny though;
ME: how many MySQL databases are included in xx package?
OCH: enough
ME: one, two?
OCH: you can have as many as you want for a price
ME: (dumbass)

Agh, I'm getting annoyed just thinking about it. I have more, but I'll break something if I think more about it.

I'm definitely moving at the end of the month. I've never had a host this bad.

Hello Rax,

I'm sorry you feel that our level of service was not up-to-par. Our network experienced slower than usual performance on Friday due to a "Code Red Worm Issue" according to a few of our upstreams. As for the amount of MySQL databases, we have no set limit. It uses the space that is allocated according to the package you purchased from us. Did you call into our 24/7 support department? We pride ourselves on support. Still, if you aren't completely satisfied, please give me a call for a complete refund.

Thank You,

Lance L
CEO
OC Hosting, Inc.
920 Calle Negocio, Suite #F
San Clemente, CA. 92673
888-909-4678

How's the new data center and new lines from Cox/@work ?

OCHosting,

If you have moved away from ***** 6 months ago, as you suggest, how come I can access my ***** support tickets from your site (OCHosting)? How come your network status updates are practically verbatim that of *****'s?

Just a legit question, looking for a legit answer.

I believe our Team were one of the 1st people to test their network speeds and servers, We do have the IP and server login on one of their machines these are provided by the good folks at OCH.

Elijah,

Thanks for the message ; ). Not going bad at all. OC12 through Cox is working out quite well. We have a backup T1 through Pajo (Reseller for a few large networks) that should keep us up and going in any instance. We're about to deploy BGP w/ our own ASN finally and signing a couple of other peering contracts. If you're in the area come on by, I'd like to show you around. :). Also I'm interested what your team thought about our new servers and speed. I quite like them personally (I should).


webmystress,

A Legit answer:

"Around 6 months ago we started our move away from CI". Sadly network moves are not overnight. I wish they could be, but that's a negative. If you'd like to see how we perform such a task you're welcome to drop by. If you have any hints/tricks/thoughts I'd like to hear them. Give me a call 888-909-4678

:rolleyes:

Lance L

Thanks for the response.

I do have one "thought" though. When I was looking for a host to transfer my site to, I wrote a couple messages to OCHosing sales. Things were going well, response times were quick, until I asked them about their affiliation with ***** - then they refused to answer my question, thus convincing me that this was not the company for me.

If indeed you are distancing yourself from *****, you might want to consider improving the quality in which your sales staff handles such questions. To completely ignore, or even to react quite nastily with a potential customer (as UmBillyCord experienced) - isn't a good way to show us (your potential customers) that you are indeed trying to distance yourself from a company with one of the worst reputations for customer service.

Just a thought.


Originally posted by ochosting
webmystress,

A Legit answer:

"Around 6 months ago we started our move away from CI". Sadly network moves are not overnight. I wish they could be, but that's a negative. If you'd like to see how we perform such a task you're welcome to drop by. If you have any hints/tricks/thoughts I'd like to hear them. Give me a call 888-909-4678

:rolleyes:

Lance L

Sounds like your sales staff are letting you down over there.

Maybe they need a bit of re-education.

Lance L, can I have that refund now?

OCHosting.com is THE WORST hosting company I have ever used. Tons of emails to various support people and still 'access denied' errors and most of the control panel doesnt work.

This is ridiculous.

:Sigh: It appears that ***** has ruined the reputation of one of its own. When will it end?

:eek2:

Not going bad at all. OC12 through Cox is working out quite well. We have a backup T1 through Pajo (Reseller for a few large networks) that should keep us up and going in any instance.

A T-1 for redundancy? This tells me this OC12 is a pipe that is only lit to a ~T-3 tops. What happens when Cox is down? A t-1 will not handle anything. Just curious.

UmBillyCord,

Running BGP on a Cisco 7200 with a Cox OC12. A T1 backup is not a problem at the current time. Just on the T1 we'd only push about 50% capacity.

Rax,

I checked into your account. Looks like we owe you an apology. I can find one of your e-mails that went unanswered. Sorry for that.

B-Broker,

So true, but I can say I wouldn't have learned everything that I know now. "Knowing's half the battle" (G.I. Joe)

Lance L

Originally posted by ochosting
...

B-Broker,

So true, but I can say I wouldn't have learned everything that I know now. "Knowing's half the battle" (G.I. Joe)

Lance L

Very true indeed... Good luck getting everything back to normal and especially repairing your reputation after what ***** has done to you.

:beer:

This is great ... Only in America :-)

Lance -- You have the (Spanish word for sphere shaped objects) for showing up and discussing your company. Most companies would have ignored the crticisim.

What is surprising about this is that you'd hitch your wagon to ***** ;-) From a business standpoint I can understand that you were reselling ***** service. From your messages you've indicated that the cutover to your own network is complete. Why did the same service outages affect you as well as *****?

I couldn't find a Young Entrepreneur Magazine on the web. The Register website had no mention of OCHSOTING, but I was assuming you meant the website. It could have been the National Catholic Register or the Hollywood Register :-) I really would like to read the articles talking about the success. Is there any chance you have links to them?

I did peruse your site and was happy to see the customer comments:

http://www.ochosting.com/customers.cfm

Two of the four comments had actual websites listed. That was cool and it's always nice to see response times, etc. Imagine my surprise when I went to http://www.endrisk.com. The site loaded quick enough and the following was displayed:

"You Are Being Redirected To Our New Site
Please make note of http://www.proeaccess.com/er
This is necessary to provide services during the Code Red Worm crisis. Once you have arrived at our new site, please add it to your "Favorites" list. If you are not redirected in 10 seconds, please click on the above link.
We apologize for any problems this may have caused.
The PEAN Team" Any copyrights the original author.

What is really ironic about this is that their customer comments included: "24/7. We rely entirely on our site host and could not be more pleased with the quality and service provided by the OChosting people. Prior to moving our domains to OCHosting, we had used several other domain hosts. There is no comparison. Nobody does it better. Dennis Brooks GM Pacific Employers Assurance Network" Any copyrights the original author.

I guess that Global Internet Solutions does it better as that where the link ends up:

http://www.betterwhois.com/bwhois.cgi?domain=proeaccess.com&x=67&y=20

It may be a good idea to remove them from your customer compliments page.

In all fairness, the other two websites listed worked, but they looked to be unfinished or personal homepages.

So, why in the heck did I send this message? Lance, you seem like a good guy. You seem like you have had a successful business.

One of the main principles of good customer service is to fall on your sword before someone has a chance to stick theirs in you. Admit your ***** link right upfront. Move away from their support infrastructure and don't hide the fact you are still linked to them when people ask.

Even though you have done the right thing and stepped up and explained what happened, the alleged falsehood that the salesperson related has damaged your potential for business on this board.

This is just a note of something I noticed. If indeed your
not affiliated with *****, then would'nt you be in
danger of copyright infrindgement for using a copy
of there "Support" web site.

I mean I go to www.hostingsupport.com which is *****s
hosting support web site and then I go to www.ocsupport.com
which is OCHosting.com's support web site and I see the
exact same web site.

Same Everything including the "Network Status"

Now correct me if I am wrong would'nt your Network have
a different status than theres?

Also noticed you mention that every site on the dedicated
server comes with "Monster Controls" control panel.
Now this was developed if I am not mistaken by *****
and is there software.

How will you offer this to your clients if it is not your software?

If your not affiliated with them I would remove all ties with them
as in look and feel of your support site. Not only for potential
customers but so your not caught up in a copyright lawsuit.

Just my 2 cents.

Regards,
Ray

pgrote,

This is the only link I have without using a pay website like Newsbank. I believe you can see a few of the summaries. I'm not a person who likes to brag, or to draw attention to himself, so you're welcome to see what you can digup. People say they find my life fascinating, I believe it to be boring.

http://nl13.newsbank.com/nl-search/we/Archives?p_product=OC&p_theme=oc&p_action=search&p_maxdocs=500&p_field_date-0=YMD_date&p_params_date-0=date:B,E&p_text_date-0=all&p_field_advanced-0=&p_text_advanced-0=("Lance%20Larson")&p_perpage=25&p_sort=YMD_date:D&xcal_useweights=no

Thanks for the info. I believe we're in most articles with "OC Hosting" or "OChosting.com".

Thank for the advice of removing those sites from the comp. page. But, the only reason I have put websites with customer comments, is so that generic Mr. "Bob" doesn't say "Great website hosting, thanks Bob". Why not let the customer know who is giving comments for possible followup? That does get you into trouble if websites go wacky. I do not believe that the comments on this board have damaged our potential for business. I believe we've actually received a few new signups directly from the post. Web Host Magazine even left me a voicemail (Forgot to call them back). If you look around the "'Net" you'll see many more positive comments than negative. We answer calls 24/7. I take time out of my personal life to answer calls at 1 or 2 am (If we don't have another tech on)

:)

"If you could only be in my shoes"


CWDHost,

Thanks for the info. It seems that nobody knows what goes in to "transfering a website hosting company". Maybe I should write a book.

You backup this, you backup that, re-backup the backup. Maintain connection and serving of customer sites while putting new accounts in the transfered location.

We have yet to change where this website points. I'll send out a link when we get our new Support site up publically.

P.S. If anyone wants a challanging job, plan a NOC move from a facility with no physical access.


B-Broker,

Thanks : )

Lance L

Yes. OCHosting.com accounts include the Monster Controls CP. The 'network status' link also seems to go outside the ochosting.com domain as well.


ochosting: how could you check my account? My user info on this site is different from my ochosting.scam account. More lies?

My wife works for an attorney, maybe I should start consulting her. :)

Thanks for the info. It seems that nobody knows what goes in to "transfering a website hosting company". Maybe I should write a book.

You backup this, you backup that, re-backup the backup. Maintain connection and serving of customer sites while putting new accounts in the transfered location.


I understand it takes time to move a "hosting company" my post
was intended to point out the fact that If you are using "Monster Controls" on the new servers you setup
this could vary well lead to a copyright lawsuit from *****
against you.

Was only pointing out that you should consider this while you
are moving, unless you have purchased the right's to use
the "Monster Controls" as well as the "Hosting Support" web site.

Good luck with the move at any rate.

Regards,
Ray

Can anyone tell me what this here is? I thought propagation.net was owned by *****.

http://oc3.propagation.net/HawkiWebUser/changecc.html

Then again, the photos of the data center are confusing ...***** resellers usually never get that far.

Hi Rax,

We used your "old" IP address from your account with us.

ochosting.scam is a littlebit of a low-blow for me. Any negative comments usually affect me pretty personally.

My personal opinion is that you are just out for blood. But that's my personal opinion.


Kiwi,

Hello, we now have our own Network Operations Center located in San Clemente, CA. This is where all of our new dedicated servers and accounts are located. We still have a few servers with C I.

Lance L

That clears it up :cool: I've been in San Clemente, actually just driving through twice this summer so i'll make sure to stop by the next time ;)

Kiwi,

Glad to give you a tour : ) ..

920 Calle Negocio
Suite #F
San Clemente, CA.
92674

Lance L

Lance, maybe I'll swing by as well on my way down to San Diego sometime. I'm up the 405 next to Manhattan Beach.

Anyways, I am currently hosted by OCHosting and am not very happy (to say the least). As far as I am concerned...http://www.webhostingtalk.com/showthread.php?s=&threadid=18590

http://www.ochosting.com/07.html

Looks fake to me :unhappy: Young-Entrepreneur.org doesn't exists, is owned by someone called Donald Herman, has a PO Box listed and is hosted by OCHosting.com

Originally posted by Cyberpunk
Sounds like your sales staff are letting you down over there.

Maybe they need a bit of re-education.

hehe, they need a EDU-MA-CATION

lol, just kidding!
:D

HMMMMM

www.ochosting.com/07.html

r00tabega:/home/node# nslookup young-entrepreneur.org
Server: ns1.broadband.net
Address: 139.142.2.7

Name: young-entrepreneur.org
Address: 209.164.105.55

r00tabega:/home/node# whois young-entrepreneur.org
[whois.crsnic.net]

Whois Server Version 1.3

Domain names in the .com, .net, and .org domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: YOUNG-ENTREPRENEUR.ORG
Registrar: MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE
Whois Server: whois.inww.com
Referral URL: http://www.inww.com
Name Server: NS.OCHOSTING.COM
Name Server: NS2.OCHOSTING.COM
Updated Date: 06-aug-2001


>>> Last update of whois database: Fri, 17 Aug 2001 02:11:05 EDT <<<

The Registry database contains ONLY .COM, .NET, .ORG, .EDU domains and
Registrars.


[whois.inww.com]

Domain Name.......... young-entrepreneur.org
Creation Date........ 2000-06-30
Registration Date.... 2000-06-30
Expiry Date.......... 2002-06-30
Organisation Name.... don herman
Organisation Address. po box 2364
Organisation Address.
Organisation Address. newport beach
Organisation Address. 92659
Organisation Address. ca
Organisation Address. UNITED STATES

Admin Name........... donald herman
Admin Address........ po box 2364
Admin Address........
Admin Address........ Newport Beach
Admin Address........ 92659
Admin Address........ CA
Admin Address........ UNITED STATES
Admin Email.......... donscyei@earthlink.net
Admin Phone.......... 714/42009211
Admin Fax............

Tech Name............ System Administrator
Tech Address......... 16607 S. Vermont Ave
Tech Address.........
Tech Address......... Gardena
Tech Address......... 90247
Tech Address......... CA
Tech Address......... UNITED STATES
Tech Email........... hostmaster@affinity.net
Tech Phone........... 310 630-2899
Tech Fax............. 310 354-1592
Name Server.......... ns.ochosting.com
Name Server.......... ns2.ochosting.com

why is this site's name servers ns*.ochosting.com ?\

and if you goto http://young-entrepreneur.org

there is nothing there but a msg saying

This site is under construction and will be available soon.

Kinda makes me wonder
One thing i have noticed is you keep saying people dont understand the process of moving from a network to your own ,etc......You said you moved 6 months ago, I dont think it takes this long to completely get away from a company and be completely on your own, or atleast be using your own stuff..????? ? ? ? ?

Maybe i'm wrong

Kiwi, Node9,

I am quite intreged at your attempt to "dupe me" personally. First of all, I don't feel I need to defend myself on such a funny post, but just to go along with the joke I will.

1) We provide hosting for young-entrepreneur.org because of something called "networking". Basically, I offered young-entrepreneur.org free hosting after they honored my company and I at the large teen entrepreneur convention they held at Chapman University in So. Cal. Would you like to attend the conference next year? I was honored to speak about my ability to start a company while in school, and doing teenage "stuff". I believe South California Young Entrepreneur, Inc. is trying to advertise their new website (Which they are supposidly completing soon) by putting young-entrepreneur.org on their awards this year.

Obviously a lot to learn..

>Kinda makes me wonder
>One thing i have noticed is you keep saying people dont >understand the process of moving from a network to your >own ,etc......You said you moved 6 months ago, I dont think it >takes this long to completely get away from a company and be >completely on your own, or atleast be using your own >stuff..????? ? ? ? ?

I'd love to hear your plan for moving customer servers.
(Fedex is not an option, sorry.)

Sorry if I seem at all rude, but why take time out of your day to post this?

Lance L
AKA "Liar, Cheat, Thief, Rude, Webhosting CEO" :bawling:
CCNA, Inet+

P.S. Aren't we supposed to talk about webhosting on this board? :eek:


Chicken,

If you seriously want to come by, give me a call and we can have lunch or something. You're only an hour or so away?

Lance

Hey Elijah,

Finally got time to check the forum.

The new lines are great. Cisco 7200 series running BGP and a few other goodies is working out excellent. We have yet to have any downtime since we put in BGP a few months ago. In theory whenever we have a provider go down it should "kick-over" our routes to our other providers within about 4 minutes internationally, 2 minutes for closer routes.

Business is going very well.. lots of new dedicated clients.

If you're in the area come by or give me a call for a fun-filled air-conditioned datacenter tour. Just no pulling out the plugs : )

Thanks,

Lance L
CEO
OC Hosting, Inc.
920 Calle Negocio, Suite #F
San Clemente, CA. 92673
888-909-4678

P.S. Whatever happened to the darn-dang moderator (Chicken?) who was supposed to come by as well? : )

Good evening neighbor :)

I would like to check it out and we can all hang out in your NOC, we run a backup noc here in laguna hills as well. I live here in laguna beach like 5 miles from where you are :P

ps: since you live in SC , do you surf ? the waves of course, most of my buddies go to dana point high.

ps2: i think, you need to email him at chicken @ woobster.com

LOL..

I volunteer for L.B.P.D. I'll be patroling Laguna Beach from Sat 8:00pm - 4:00am.

Surf when I can. I'm down at San Diego State going to school and living in the dorms, during the week.

I went to San Clemente High and graduated in 2000. You hostin' webmin.net?

Lance

It's a friggin' family reunion : ). I'll be up in the NOC on Sunday from about 2pm - 6.

Thought this is a bit funny from OCHOSTING website

"Scalability
Our Microsoft Certified Senior Level Systems Administrators maintain the UNIX servers while Junior Level Systems Administrators work with Senior Level to help ensure everything in Data Center is done on-time. Our trained professionals monitor all our servers 24/7 while our custom built monitoring software checks all vital web ports to ensure no loss of connectivity or data. "

Originally posted by jayglate
Thought this is a bit funny from OCHOSTING website

"Scalability
[B]Our Microsoft Certified Senior Level Systems Administrators maintain the UNIX servers...Wow, who have they got administrating their Windows servers, Linus Torvalds?

Jayglate,

Knew I should have re-taken that EnGlisH course..

I'll get our English Doctorate comprised design team associates on it right away :rolleyes:

:)

Lance L
CEO
OC Hosting, Inc.
920 Calle Negocio, Suite #F
San Clemente, CA. 92673
888-909-4678

HA!!

Our Microsoft Certified Senior Level Systems Administrators maintain the NT servers while Linus Torvalds maintains our UNIX servers. Our trained professionals monitor all our servers 24/7 while our custom built monitoring software checks all vital web ports to ensure no loss of connectivity or data:eek:
Hope everyone is satisfied.. ;) .. It took Dr. English a few minutes to come-up with this one.

Lance

Originally posted by davidb
This is off the topic, but

Sales-Jeff: cuz our NOC is secure


is it just me or does anyone else not like it when sales reps use the word cuz, or stuff like that. It just seemes really unproffesional to me.

Oh boy. You've never worked in California, I see...:cool:

I think that instead of trying to find all that is wrong with Lance's business, we should congratulate this kid for running his business. Sure, there may be some questions about the affiliation with CI. It sounds to me as if his replies to posts are honest though. Let's face it, he could be out stealing your car or spray painting the side of your data center. From all observation, this is a kid that is trying to do the right thing, and is learning about business along the way.
Compare the way this guy runs OC to the way GX hosting was run.
Keep up the good work, Lance.

PLESK Web Based Control Panel!
Our proprietary web administration system allows you to perform all aspects of your web site administration.

Since you didn't write Plesk, that would mean it's not proprietary. :D

Originally posted by ochosting
P.S. Whatever happened to the darn-dang moderator (Chicken?) who was supposed to come by as well? : )

He has no memory, completely forgot, and now is about to go back to work and won't be able to until Feb.?

Originally posted by ochosting
It's a friggin' family reunion : ). I'll be up in the NOC on Sunday from about 2pm - 6.

Thanks for helping out our police dep't.

I do surf too short board style :P
check your email ..

Well I have been a customer of OChosting.com for over a month and I can tell you that I have never had as many problems with a host as I do with OChosting.com.

When the site is up, the speed is excellent! The problem is that our site is down more than it is up it seems. The last time I tried using the tech chat at ocsupport.com I was told they didn't have access to my server anymore. Well then, what good is that for me?

Also, the "networking" of Young-Entrepenuer sounds like something we call a kick back and is illegal. But I digress, I am not a lawyer and am happy that you have been successful Lance.

I have been experiencing a ton of "Too many connections" errors which has totally brought my site down. I email support and tell them it seems they need to increase the "Max_connections" variable in the SQL server and they tell me:

"No settings have been changed, please try again"

TRY WHAT AGAIN? The site is down, after 3 more emails regarding the same issue, they seemed to have fixed it. That was yesterday, today it is again down with the same errors and I have written again. Today though, there is also some problem with the email as the database error messages that I should be getting in my email are not coming to me and they WERE working yesterday.

Add to this the fact that I have had an open support ticket regarding using a simple cgi, or php script to allow my members to upload pics to the server open for over 2 weeks now with now resolution, I can say that I am very unhappy with the support I have been receiving.

I emailed them asking for their path to perl and I was given one answer, then when calling the 800 # I double checked the path and was given a totally different path!!!

I cannot find any UNIX documentation regarding their servers at all and the stuff that is listed at ocsupport.com is for NT accounts I was told by their support rep. ARRRGGGHHHHH:angry:

Ahhh man this thread again.... why didnt you just start a new one. ;)

JTMON,

I understand you are upset, but you have been having trouble with this server for over a month? Until about a week ago the server has been running great, i have had no complaints and it seamed to run strong. One of our clients who is being notifed, has some kind of miss-configured script that is consuming a huge amount of connections to mysql. It was difficult to find what user was causing this at first because most of the time the server just needed to be back up ASAP. So we would do a mysql stop and start. Once that was done all connections were cleared and when i would monitor mysql i would not see much activity.

Being on a shared server has it's risks, one person can ruin it for everybody and thats one of the down sides to it. But that doesnt mean it should go down. We do monitor our servers but since he was just consuming mysql connections and not really doing anything but "Sleeping" it doe not cause a high cpu usage and the servers seams to run fine.

As most hosting companys or any company that has support knows, some times the lower level techs dont use their heads when awnsering questions. Maybe they are having a bad day or just hate their life, who knows, but some times they just half-ass it. I'm not saying this is right or ok but it's just one of those things. If you feel a tech is being short with you and not really awnsering your questions take down his/her name and email a complaint to ceo@ochosting.com. They should be awnsering your questions to the fullest and try to explain in as much detail as possible.

Send me a email about your php/cgi problem i'll take a crack at it. :)
Shaun.murphy@ochosting.com


Ok guys and no bashing on my grammer/spelling. Remember i'm a Unix Administrator not a english major ;)

Hey Shaun!!

It's great to be able to put a name with the unixadmin@ochosting email addy! :D

Yes, we've had issues on this server almost since day one. We have saved every email and reply regarding it also so if you want to see them, just let me know.

You actually fixed an issue for us on 10/5 regarding a corrupt entry in the apache log file. Also, when we were emailed the account info, we were told that the email was setup and we were given a password. This did not work and we had to email in asking about it. I think the email issue was due to the fact that you guys were moving away from cpanel and to plesk.

I must say that the tech support has never been condescending, rude, or short with us and that is great!! Also, I have had many people compliment my forums on the speed at which they load so hopefully that will get you some more customers for that reason alone.

One of the firs times we emailed regarding our account being down was 10/19. After that, we got an email saying our account was going to be deactivated for non-payment when we had already given ochosting the CC number and had supposedly paid quarterly as that's how we got our domain name for free. We got that cleared up.

Then around 11/15-11/19 we were experiencing intermittent downtime and then finally the whole httpd for server OC21 crashed and brought our site down for 1-2 days.

The next issue was regarding using a php/cgi script to upload and we are still working on that, I am going to email you directly as my buddy used the exact same script on your servers and it worked so I think it's just a config problem on my own or your end. I thank you for the offer of help also since I do realize that you don't support 3rd party scripts.

12/21-Again, our site went down for a bit. We emailed, we were told it was fixed and it seemed to be until.....

12/22-same issue as 12/21-Funny thing is that we were told it was most likely our ISP but our members around the world had the same problem.

The last issue is the too many connections error we have been having the last two days but it seems to be fixed now. We did get an email yesterday saying you, the unix admin had fixed it and it did seem to work until this morning when the same error started occuring. But this time, with a twist, the database error emails that the forum emails out never made it too me and still haven't. I am unsure why they never made it to me since I checked the email address and it worked fine but those emails seem to have been lost in the ether! :D

At any rate, I think it's awesome that the company was started by a 14 year old!!:D

As Shaun from OCHost pointed out, please start a new thread instead of resurrecting old ones.

I should also point out that WHT is not a support forum for hosts, and you should contact your host's support team first directly before posting your experiences with them to WHT.

Thread closed.