 | View Full Version : How to contact unitedcolo? diman 06-08-2003, 11:38 AM I need to reboot a server, sent a number of emails to their support email... waiting for reply 3+ hours already :( anyone knows how to contact them during weekend? email support apparently doesnt work... WCSWEB 06-08-2003, 12:20 PM Maybe this could help: http://www.unitedcolo.com/contact.htm diman 06-08-2003, 01:17 PM Sure I tried... They dont pick up the phone or answer emails... Mrdredd 06-08-2003, 01:42 PM Its normal for unitedcolo Im sorry you picked them :( blitzkrieg 06-08-2003, 01:54 PM ok, united colo has some pretty interesting prices, appart from suport that seem pretty deficient (is it ? ) are they good ? in term of speed and uptime ? VeZoZ 06-08-2003, 01:54 PM Drive there I'm sure you'll get there before they reply to your email Mrdredd 06-08-2003, 02:04 PM Blitz - speed is ok, I have a box there and constantly push 10mpbs, but there are downtimes, not as bad as it was, but they still happen. But they are on super fast pipes in exchangecolo .. server to server push 20mpbs or so. diman 06-08-2003, 02:38 PM usually they reply within an hour, but its 6+ hours and counting... i already gave up trying quite strange :( blitzkrieg 06-08-2003, 05:12 PM ok i just sent a email to unitedcolo asking them some information and they replied within the hour Romanticus 06-08-2003, 05:37 PM yep. they are not very good and espesially fast! Erich 06-08-2003, 08:04 PM Originally posted by Mrdredd Blitz - speed is ok, I have a box there and constantly push 10mpbs, but there are downtimes, not as bad as it was, but they still happen. But they are on super fast pipes in exchangecolo .. server to server push 20mpbs or so. How so? I thought all their servers were capped at 10 MBit? netdude 06-08-2003, 09:10 PM old servers are on 100Mbps ports... anything new on 10Mbps... if u ask for 100Mbps port, they say its not possible... heh Originally posted by Erich How so? I thought all their servers were capped at 10 MBit? |