PayPal is looking pretty good now.

I know, I know, it's Pay Pal but have you looked at their new features lately and their rates are hard to beat.

They now have a shopping cart feature .. Just put a button on your site and the cart pops up in a window and shows the item(s) and totals. Best of all, PayPal's Shopping Cart is free.

Another new feature is the recurring billing or Subscriptions! No need to keep entering users data or sending a bill, it's all automatically done now, even has trial periods if you need them.

As far as the users are concerned, it's just like any other CC payment process on the Internet. It's even better if you already have an account with them, saves lot's of time.

Costs ..

We get charged 2.2% + 30¢ not bad .. No costly monthly merchant account fees, no gateway fees, no statement fees, no monthly charges!

Premier or Business
Standard Rate

2.9% + 30¢

Premier or Business
Merchant Rate

2.2% + 30¢


We currently have a Merchant account with Signio Gateway and are looking at this seriously, it will save us a bundle each month in fees. We have had the PayPal account ever since they started business accounts but haven't used it because it just wasn't a serious payment method for many reasons. Our outlook on them has changed now, they are looking much much better!

As far as International orders are concerned, I see that they offer transactions for quite a few countries, not sure who is left out but looks to be a pretty good listing anyways.

Anyone using them have any thoughts?

They still don't support Malaysia!

Originally posted by zbco
They still don't support Malaysia!

I know, it's always something isn't it.

I'm not sure if I'm reading this correctly but it seems that if your in the US you can accept payment from any country? It's the other way around that is the problem, is this correct?




Anguilla
Antigua
Argentina
Australia*
Austria
Belgium
Belize
Brazil
Canada*
China
Costa Rica
Curacao
Denmark
Dominica
Dominican Republic
Finland
France*
Germany*
Greece
Grenada
Hong Kong
Iceland
India
Ireland
Israel
Italy
Jamaica
Japan
Luxembourg
Mexico
Netherlands*
New Zealand*
Nicaragua
Norway
Portugal
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
United Kingdom

* PayPal accepts withdrawals to local bank accounts in these countries. Users in any country may withdraw funds to a U.S. bank account.

If your users still need to signup with them, I won't use it.

How much do you currently get charged a month? If it's around $25... then it's worth it to have a real merchant account.

Originally posted by Get-Hosted.com
If your users still need to signup with them, I won't use it.

If they sign up through you, you'll get $5 ;D

After they meet a lot of requirements, one of them having $250 in PayPal account.

Originally posted by zbco
They still don't support Malaysia!

They dont support thailand too :bawling:

The cart looks good but I wouldn't count on that cart feature being free for too long. PP has a long history of hooking users with free services that initiating fees after they build a large base of users.

Probably a good business model, but just be aware.

Hey people, i love paypal, im in the UK accepting payments from the USA, its GREAT, maybe they rob you a little, but hey its not that bad for the once a month i will actually use it.

Here's that list to get $5 for referring someone:

Signs up for PayPal
Confirms their email address
Confirms a checking account
Adds $250 or more by electronic funds transfer into their PayPal account
Signs up for a Money Market Fund

Not too likely.

Originally posted by Get-Hosted.com
Here's that list to get $5 for referring someone:

Signs up for PayPal
Confirms their email address
Confirms a checking account
Adds $250 or more by electronic funds transfer into their PayPal account
Signs up for a Money Market Fund

Not too likely.

Indeed it isn't. This is another good example of a recent change. It used to be that ALL people who registered got you $5. Now, it's nearly impossible. They got lots of ppl to advertise for them though....

Yep... I remember way back when you would get $5 the minute they signed up and entered a CC.

Originally posted by Get-Hosted.com
Yep... I remember way back when you would get $5 the minute they signed up and entered a CC.

I didn't even have to enter my CC. I got the $5 when I signed up.

Yes, you do as a new client. The person who refers you used to as well.

Since many customers still think you get $5 when they just sign-up, to add insult to injury, some will say "You're making $5 from me already so I'm going to send you $5 less in payment!" (or words to that effect).

Originally posted by Get-Hosted.com
Yep... I remember way back when you would get $5 the minute they signed up and entered a CC.

Heck, I remember when you got $10 for a referral when they signed up and entered a CC _and_ they got $10 too. That's the way it started.

Then they reduced to $5 each.

Then they reduced to just $5 for the referrer.

Then they reduced to $5 for the referrer, but the referral has to jump through 14 hoops and pay them in gold first.

I wish they would just take that stupid promotion away as it is very misleading and causes more problems than it is worth.

Thank you for your comments on the subscription service. Please let me know if there are any product changes/needs for this service, as we would like to support the demands of our users.

what is needed for PayPal to make a new country availabe for service ? :rolleyes:

They will generally look at a variety of factors that I am not in touch with (country fraud rates, partnerships in the area,etc.) I can, however, report the demand, which can get the ball rolling.

Originally posted by paypaldamon
They will generally look at a variety of factors that I am not in touch with (country fraud rates, partnerships in the area,etc.) I can, however, report the demand, which can get the ball rolling.

But do you need some representation or offices in that country or just decide that you will accept members from that country? :cool:

Originally posted by erain
Originally posted by zbco

They still don't support Malaysia!





They dont support thailand too :bawling:


They don't support the Philippines, either, and I've been waiting for years (although on one end, it's good they have already put in Singapore, but I don't wanna go to back to Singapore just to get my money 'cause I'd pay more for air fare!!!) :eek:

It pretty much depends on whether the country can be approved for service. Credit card fraud rates are a huge determining factor, as well as potential partnerships.

As an FYI...I do have some PayPal t-shirts if anyone wants one. I would need a size and street address.

I just logged in and setup me for a debit card :) I think this will be pretty cool, now I got two debit cards.

Yeah I have had my card a few weeks now but I am scared to keep alot of cash in there because of some of the stories I have read here and on other sites...

Another feature is "Instant Payment Notification," where PayPal will POST transaction data to a script on your site whenever one occurs.. allowing you to integrate auto signups with it.

I might just put that into whm_script...


Andrew

I will never use pay pal! I used them before, over a year ago and someone alleged a supposvly false fradulent activity against someone who sent me money. and because that person sent me money they want me to pay 500 for it. the other person cant prove they received it because it is a service, but in pay pals' tos it says services cant have chargebacks like this. go figure. there was no complaint on me but because a person sent me money my account was frozen and they want me to pay that money to them.

if you dont want to get a merchant account then use a service like ibill.com

Hi,
When will PayPal accept American Express?

HobbyGal

Amex is still being looked at, but I do know that there is a person assigned to striking up the business issues. I would hope to see it shortly.

Chargebacks are a fact of life when accepting credit card payments. Our Seller Protection Program does help with physical goods, but chargeback liability (to the best of my knowledge) is present with all companies processing credit card payments.

that is not a chargeback. a chargeback is if the customer who's credit card was used was stolen lost. that is not the case here. the customer never initiated it. in fact she has proof that it was done in error anyway. she has tried contracting pay pal and they say the same thing over again, and she does and then they send the same thing.

do not try to confuse the facts. i have been dealing w/ merchant accounts for years with differnt companies. we were letting customers pay w/ paypal just in case they dont have a cc and was using a checking account. that was the case and pay pal cant keep that straight.

i can see why a lot of sites that accepted pay pal are not accepting it anymore

and they have the horror stories to go with it.

one other problem with pay pal. they break there own agreements.

I would need the account records in order to investigate the issue.

Reversals are placed if:

1. We notice a potentially fraudulent pattern of activity.
2. The credit card company notifies us of a chargeback/fraud issue.
3. A bank notifies us of a problem with a payment.
4. Customer notifies us of an issue.

This case sounds odd, which would require additional information to support it.

what is your e-mail address? i will send you the information. the part that seems odd to me is it wasnt a customer of mine who had a problem but it was a customer of a customer of mine.

You can PM or send an email (damon@paypal.com) with the information.

Thanks!

i sent you an e-mail

Got it. I am checking on this issue now.

I think there were two very valid suggestions for PayPal.

1. Get rid of the $5.00 bonus (Lurker)

2. Keep the shopping cart as a freebie. It is an excellent compliment to PayPal (Jaiem).

PayPal and similar services are the best alternatives to a merchant account for small businesses.

Originally posted by skysenshi


They dont support thailand too :bawling:
They don't support the Philippines, either, and I've been waiting for years (although on one end, it's good they have already put in Singapore, but I don't wanna go to back to Singapore just to get my money 'cause I'd pay more for air fare!!!) :eek: [/QUOTE]

Singapore? yes they support Singapore but it's kind of making me MAD! :angry: , i have a few incoming payments and when i tried to accept it... :angry: i was asked for my US Bank AC!? Then i realise that i could only accept payment if a had a US Bank AC, and where can i get one since i'm from a far far away country, and i don't want deposit a fixed 10K just for recieve some convinence small payments via PayPal..

In conculsion, they do support Singapore (as well as other international countries), but as in Sign-up and making payments, not recieving money from others. No wonder they call themselves PAYpal...

Thanks for your comments. I am including them in my end-of-day report.

Hi determinist,

Yes, you could use the service. I will add, as you mentioned, that users need a bank account to withdraw funds. I can recommend checking at www.fdic.gov for a list of banks that might be able to support it.

Hi there,

Does PayPal support merchant payments using SWIFT-enabled bank accounts? I am located in Singapore and this seems to be the fastest way of receiving payments... if not, are there any other ways?

Can you expand on the swift-enabled bank accounts? I am not aware of this particular item.

it would be great if paypal implemented support for UK debit cards, such as SOLO and SWITCH... since it is my understanding that UK accounts are presently supported (from a client).

update....they have corrected one of the accounts but they still havent corrected the other.

I would like to thank Damon and PayPal for the T-shits they sent me :)

You are more than welcome:)

Originally posted by venomx
I would like to thank Damon and PayPal for the T-shits they sent me :)

Well at least some body got the t-shirts:bawling:

Yeah came via FedEx just a few hours ago hehe

I am backlogged on certain sizes at the moment, but I have just ordered some additional ones. Please feel free to send me a PM with the information (size and address) if you have not already done so. If I don't have the size in, I always make up a label with the information (so I can mail it when they do come in).

Originally posted by paypaldamon
I am backlogged on certain sizes at the moment, but I have just ordered some additional ones. Please feel free to send me a PM with the information (size and address) if you have not already done so. If I don't have the size in, I always make up a label with the information (so I can mail it when they do come in).

Sorry. . . .Just playin' :D

You told me when I gave you my sizes that you made a shipping label and would get them out when they became available.

Just seein' if you're payin' attention:D

LOL
Now he wont send them! ;p

I have been thinking... I wish there was a way to use PayPal like ProPay. Where the one sending you money doesnt need an account. Damon any plans for this in the future?

I will, of course, bring the suggestion forward (not having an account).

That would be sooooo nice:D

I mean even if you have to hold the money until its cleared or whatever....

they still havnt fixed the other pay pal members account but i did receive shirts on monday :stan:

I have to say, it is nice to see a company representative who is always polite, and helpful regardless of the situation, and doesn't resort to any kind of abuse.

Thumbs up to Damon :D :agree:

Originally posted by benoire
I have to say, it is nice to see a company representative who is always polite, and helpful regardless of the situation, and doesn't resort to any kind of abuse.

Thumbs up to Damon :D :agree:

Many could take lessons :blush:

i agree. damon is doing a good job. but he is consumer relations so he should. :)

true, but then again, so are a lot of other people on here but you wouldn't know it apart from the small type in their sig ;)

Originally posted by multipleimage
i agree. damon is doing a good job. but he is consumer relations so he should. :)

Anyone offering "Sales" or "Services" had better have the "Consumer Relations" part down. :rolleyes:

Thanks for the kind words. I've come close to going off before...but I always have to remember that customers are the ones that keep us in business...and that legitimate problems need to be solved.


Trying to do this in a public forum is challenging...to say the least:)

It certainly is, and I can understand why other people do open their mouths and say stuff which I'm sure most regret later on. But at the end of the day, its part of the job, and you need to be able to handle it. And you certainly do a good job :) Keep it up and teach the other guys a thing or two ;)

I just got informed by a member here that I am not getting more sales because I accept PayPal. Is this true? Do people really turn away if they see a place accepts PayPal?

Originally posted by venomx
I just got informed by a member here that I am not getting more sales because I accept PayPal. Is this true? Do people really turn away if they see a place accepts PayPal?

They may, indeed, if that is their only option.
If you only allow PayPal payments and someone's there and the only credit card they use isn't honored by PayPal. . . . . . .:rolleyes:

I take checks, money order, credit cards, and PayPal. I was going to add e-gold but I read somewhere theres really nowhere to spend the money in your account...

We are looking at supporting additional cards for the service (such as Discover/Amex). PayPal does have 9 million users, and we are growing at a rate of 15,000-20,000 per day---that should convince more to join:)

Some other services will be launching soon as well, which should make PayPal even more attractive.

Your feedback and needs are always taken note of...simply drop me a note.

Originally posted by venomx
I take checks, money order, credit cards, and PayPal. I was going to add e-gold but I read somewhere theres really nowhere to spend the money in your account...

Then I seriously doubt your affiliation with PayPal would make people leave.

If PayPal allowed the use of credit cards with out an account I would be happy.

I talked to ProPay about them seeing if they could do online checks and they said they would look into it and had already thought about that... maybe PayPal could beat them to it? ;p

We already offer an echeck product but it does require an account. I have also reported the request for the non-account cc processing (there are some fraud concerns in doing so...our stringent methods help reduce the probability of receiving a fraudulent cc payment).

I am in the process of setting up a reselling site and before I blow $50 for a Revecom account I am going to use Paypal and see how it goes.

Paypal does support subscriptions very nicely, trial periods, rebilling, etc and I am finding it very easy to setup.

We'll see how it goes.

fraudulant use of credit cards is a fact of life. since it is not the clearing house but the merchant who takes the hit, it should not be that big a stumbling block for PayPal to offer a non-account method. I am not saying get rid of the system that you are currently using, just add to so that our client have the option of weither or not thay want to become PayPal clients.

BTW I was impressed with the shirt. FedEx from the US to Canada. Probible cost more than the shirt;)

Hi again

Is there any likelihood PayPal will be able to accept debit cards in the future? Here in the UK we have a service called nochex which provides the same kind of service as you, but with UK debit cards (Solo/Switch/Delta) as opposed to credit cards. Because a lot of people don't have a credit card, and I myself would like to use a debit card with my account.

Surely this can't be a security issue as debit cards are more secure and less open to fraudulent use than credit cards for obvious reasons.

Go on, please say yes ;)

THey allow debit cards that say Visa or Master Card on them. I am not sure any that you meantioned have that. Do they?

No - Solo, Switch and Delta do not use Visa/Mastercard. If they already allow Visa/Mastercard debit cards, then I'll rephrase my question ;)

Any chance of accepting UK debit cards ?

I don't have a credit card yet myself, though I think I'm going to have to get one.

yeah, i'd posted that same question earlier... being able to accept switch and solo would be a very nice benefit. they are true debit cards, not check cards and are extremely popular throughout the UK. unfortunately it's pretty much segregated to the UK.

the term debit card is being used a bit too flexibly lately. paypal accepts checkcards, which are debit cards, they don't accept just debit cards.

a solo card is the equivilent of an american MAC card.

True, they're not used abroad, they rely on cirrus/maestro instead when you use them abroad.

But what I'm really after is being able to use them with your paypal account to verify your account, and transfer money in/out of it, rather than requiring a credit card. Of course, being able to accept transactions in this would be excellent too, and would probably increase the number of UK members a lot.

One thought that crossed my mind, however, is whether there is a problem with currency - Solo etc work in £sterling and I don't know if you can pay/receive in $US with them.

But I certainly think accepting them would greatly increase the UK usage of PayPal.

And like I've said before - Solo/Switch/Delta are so much more secure because you can only use the funds in them, and can't pay out more money than is in your account.

I think if you asked around, there'd be great demand for this. Nochex, a service in the UK has absolutely soared in popularity - in the space of a couple of months, they've signed up so many members, on places like eBay.co.uk, the number of traders accepting nochex has gone from very few to very many - and most accept PayPal too, so I think they'd jump at the chance to accept Solo etc through PayPal too, and then they could also use the extra benefits of PayPal such as recurring billing etc

I agree, I would strongly welcome the ability to use UK debit cards with paypal and I know from personal experience that my clients would opt to use paypal if they could use their debit (solo) card.

Just as an afterthought, I have no idea if the intention is there, but it is just possible nochex will introduce support for credit cards, or at least Visa/Mastercard 'debit' cards (they currently accept Delta which is Visa based). If they were to do this, most UK users would switch to nochex for the majority of their transactions, whereas if PayPal got in first, they would get most of the UK business instead.

Glad you like the shirt:)

I will report the solo/switch/delta ideas in my report. Thanks for your input:)

As an FYI, I will be getting more shirts in...if someone wants one, simply send me a pm with a size and address.

Thanks!

what do you need to do to qualify for one of these shirts ?!? do you ship outside the US?

Oh, and would it be possible to keep this thread up to date with the feedback you get regarding the Solo/Switch/Delta?

No qualifications:) Yes, I can ship to a country that accepts FedEx as a carrier.

Simply send me a pm with the size and address.

Sure. I am kind of limited (at times) with the amount of product information I can release...but I will let you know of any developments that I can freely discuss.

Of course, I appreciate that certain information needs to be withheld, I wouldn't expect you to be allowed to reveal everything, but I'd like to keep up to date with developments as much as possible seeing as it is something I will very much benefit from, as, I'm sure, will others here on WHT.

Thanks

It's really nice to see a rep. of such a big company.

You have over 9mil. members, and you deal with every member as if they are the only member. Very nice!

Keep up the good work. :)

Thanks! I appreciate it....

When I started this thread I had no idea it would continue as long as it has!

I'd like to add that we decided not to go with PayPal.

The reason?

Because the user's making a purchase would have to sign-up with PayPal to finish a transaction, it's just not professional. It stands in the way of completing the transaction with the fewest amount of steps as possible and is a distraction to the original purchase. If Paypal would make the transaction as seemless as possible for the merchants, the service would be much more valuable for everyone.

Paypal offers a great service, it just needs a little improvement.









Originally posted by paypaldamon
Thanks! I appreciate it....

who did you go with?

We're using Propay temporarily until our Authorize.net account is setup. Propay is seemless to the users and allows us to convert easily to Authorize.net. We need to have an Authorize.net account for Windows programming reasons and more flexiblity.

Originally posted by multipleimage
who did you go with?

Originally posted by Brad
We're using Propay temporarily until our Authorize.net account is setup. Propay is seemless to the users and allows us to convert easily to Authorize.net.


Which Propay payment method do you use? Is it the "In Person" where you actually collect the cc nos and other user info?

Also, anyone knows when their "Buy now" buttons and other web tools will be released?

Thank you for your comments.

The account-based system is not popular with some (and it has been noted), but it has helped us keep chargeback/fraud rates well-below industry average (our rates are less than one-half of one percent). The verification methods we employ, in addition to the features (address release,etc) helps reduce the probability of fraudulent payments. We also have proprietary software that helps us identify potential problems with transactions. The account- based system also allows user to pay via other methods (such as a bank account instead of a credit card).

Any thoughts you have on making our service stronger are much appreciated.

I'm using paypal as an alternative. The reason being in some countries, when the user sign up for an account, they have to wait till they receive their monthly credit card statement, before they receive their activation code. This could result in losing the customer.

But then again, fraudulent payment is reduced ... One can't have the best of all world ....

i personally don't mind the signup requirement, but I've always offered paypal as an alternative in conjunction with traditional credit processing.

if it meant higher rates for everyone due to implementing accountless transactions I'd be against it.

Originally posted by winquest
I'm using paypal as an alternative. The reason being in some countries, when the user sign up for an account, they have to wait till they receive their monthly credit card statement, before they receive their activation code. This could result in losing the customer.

But then again, fraudulent payment is reduced ... One can't have the best of all world ....

agree with winquest. we run special program and allowed 10% discount if they pay through paypal.com but we noticed decline in orders completion ratio because they can not complete transaction so fast and customers were lost.

anyway is there any way you can suggest me to open an bank account in USA. my company is from india. can i still open account in USA. ?

I can't recommend a specific bank...but a list of banks can be found at www.fdic.gov. You might find one there

Originally posted by paypaldamon
I can't recommend a specific bank...but a list of banks can be found at www.fdic.gov. You might find one there

first of all i must admit my confidence in paypal.com is greatly imporved. I love to see that some body from such big company is here to improve relationship with people.

paypaldamon you are doing a great job.

Also i gone through fidc.gov but couldn't find any list. But i want to ask you a question. since i am not from USA i don't know much about your country. Is it legal for the non USA companies to open business account in USA and do transactions. Is there any license required to open merchange account in USA. I am browsing yahoo.com banks list from many days and also contacted few banks but all says they don't open such accounts and contact my bankers in india. I have serveral merchant accounts in india but non of my bank offer internet merchant account yet. So i have to stuck with ibill.com and pay 15% to them. Any help or web site link you may provide me will be great help.

Also are there any chances of allowing withdrawals to Indian banks by paypal.com in future time?

I must tell you india is growing very fast in IT and there is no proper credit card gateways available here. So if paypal.com allow merchant to withdraw funds in india you will get pretty large amount of customers from here.

Hi,

I am aware of many non-us companies that have bank accounts for doing business in the US. I am not sure of any timeframe for bank account withdrawals (through PayPal) for India (at this time).


I am surprised that the list did not provide anything. Perhaps some of the other posters here could point you in the direction of a banking institution?

I also had trouble finding anything on that website - it's a bit cluttered, and hard to find any information on banks - the best I achieved was a search feature, but as you need to know the name of the bank to search for, it wasn't much use.

searching is fine but all you will get is list of rules and guide lines for banks. in my case it was for internation accounts it shows me guide lines for banks under there group :D

but i will continue my search. thanks all for great help.