Web Hosting Talk







View Full Version : support ticket prog


superfrog
06-06-2003, 09:11 AM
Hi there,

any free support ticket software that just only does that =)

do not need complex ones with plenty of features but one that allow a user to enter his problems, etc, etc. Best if user are not able to view the other resolved or pending tickets

also, hopefully, there is no login for users as i think i will be developing a script for that myself.

serial
06-06-2003, 10:01 AM
Do a quick search on the board. This has been discussed at length a few times in the past couple of months.

sperhost
06-06-2003, 10:37 AM
hi,
we use websupport v.1.0

It's very simple to use and to install and it is Free.

give a look here:
http://websupport.sourceforge.net/



Bye

sprintserve
06-06-2003, 12:14 PM
Try Oneorzero

ijg0
06-07-2003, 09:17 AM
Try RT from www.bestpractical.com

superfrog
06-07-2003, 09:38 AM
i think Rt is pretty neat =)

but this is actually the first time i have tried to install a nix prog onto my site and i was hoping if anyone would be kind enough to teach me.

I just unzip using Winrar and upload or something?


thanks