I am having an issue sending mail from our new CPanel/WHM server. Whenever I send a message from NeoMail I get a rejected message reply back that states:


This message was created automatically by mail delivery software (Exim).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

xxxxxxxxxxxxxx
SMTP error from remote mailer after MAIL FROM:<assorted@web1.assortedinternet.com> SIZE=3986:
host xxxxxxxxxxxx[207.230.65.80]:
501 5.1.8 <assorted@web1.assortedinternet.com>... Domain of sender address assorted@web1.assortedinternet.com does not exist

------ This is a copy of the message, including all the headers. ------

Return-path: <assorted@web1.assortedinternet.com>
Received: from assorted by web1.assortedinternet.com with local (Exim 3.22 #1)
id 15JcsE-0003S8-00
for xxxxxxxxxxxxx; Mon, 09 Jul 2001 11:22:58 -0400
From: "AssortedInternet.com" <services@assortedinternet.com>



Any thoughts?

Thanks - Brian

Is assorted@web1.assortedinternet.com hosted on that box and if yes can you send mail normally through normal means like outlook express and such....

Originally posted by Darkedge
Is assorted@web1.assortedinternet.com hosted on that box and if yes can you send mail normally through normal means like outlook express and such....

Yes it is hosted on the box. Also, I am sending the mail from NeoMail in the Cpanel3 system. So I don't understand why this isn't working.

Is it just a mail relay on the reciever's mail server? Or something on my server that needs to be modified?

Thanks - Brian

Is sounds like your smtp cpanel server is looking to see if web1.assortedinternet.com is a valid domain name and is not finding it listed on the box is web1.assortedinternet.com hosted on the box or just assortedinternet.com??? It makes a difference. Also neomail has had some problems on vdi's version are you using the latest version of cpanel????

Originally posted by Darkedge
Is sounds like your smtp cpanel server is looking to see if web1.assortedinternet.com is a valid domain name and is not finding it listed on the box is web1.assortedinternet.com hosted on the box or just assortedinternet.com??? It makes a difference. Also neomail has had some problems on vdi's version are you using the latest version of cpanel????

Yes, web1.assortedinternet.com is hosted on the box. The CPanel version is 3.6.

Thanks - Brian

Try the following from the command line, this will usually reveal the exact problem

mail -v assorted@web1.assortedinternet.com
test
test
.
cc: (just hit enter)
this will give you a clear picture of what is happening on the server.


Another thought - Is there a MX record for that sub-domain?