I can't find the contact info. How can I trust them ?

Please give me some advice about them.

Thanks

unmetered bandwidth :eek:
Don't trust them

Registrant:
David Goldman
2218 Pennington Dr.
Wilmington, DE 19810
USA

Registrar: Go Daddy Software (http://registrar.godaddy.com)
Domain Name: HOSTIVA.COM
Created on: 31-May-01
Expires on: 09-Jul-02
Last Updated on: 20-Jun-01

Administrative Contact:
Goldman, David goldmand@home.com
2218 Pennington Dr.
Wilmington, DE 19810
USA
302-475-2603
Technical Contact:
Goldman, David goldmand@home.com
2218 Pennington Dr.
Wilmington, DE 19810
USA
302-475-2603

Domain servers in listed order:
NS1.HOSTIVA.COM
NS2.HOSTIVA.COM

Originally posted by tlik
I can't find the contact info. How can I trust them ?

Please give me some advice about them.

Thanks

I appreciate that you need to trust somebody to give them your money, but one of the best ways to find out is to ask THEM. Contact info is on a web site.

What would you like to know about our company beyond what's on a web site?

We DO offer a 30-day unconditional money back guarantee, to say nothing about protection your credit card gives to you.

We WILL be offering a tall-free support to VH300 and VH500 account customers in a 4th quarter.

While it seems a lot of people of this board do not want us around (I guess they can't match our offer), we are here to stay and we CAN be trusted!

Thank you.

Yes, the owner moved our domains to a different registrar this year.

Originally posted by Kiwi

Originally posted by tlik
I can't find the contact info. How can I trust them ?

Please give me some advice about them.
What would you like to know about our company beyond what's on a web site? I suspect that what tlik means is that the site contains no clues as to physical location, no phone numbers, nothing like that. Many people do find that to be an obstacle to "trusting" a company they've never heard of. There actually is no contact info on the website, the "contact" link is simply a form. I can't speak for tlik, but that kind of stuff -- combined with a page headed "about us" that says nothing at all about the company -- is always an obstacle for me; especially in light of the rash of here-today-gone-tomorrow small hosting companies that are cropping up these days.

My comments shouldn't be taken as reflecting on hostiva specifically; I don't know anything about hostiva. Just trying to explain why people might ask questions along the lines as those tlik asked.

JayC, you are absolutely correct. You make a very good point and I agree with you 100%.

I misunderstood what tlik was asking, and this OF COURSE people have right to ask these questions.

My answer to this is that we are first and foremost a consulting company. All of our employees are consultants, and we are not comfortable listing a phone number for people to call when we are hard-pressed to dedicate any of our skilled resources to answering phones. And to provide anything less then a dedicated (and thus adequate) phone support would be unethical on our part and bad for our clients.

Providing this service is on our to-do list, and as I mentioned we will be implementing a toll-free tech support in the 4th quarter of this year.

Thank you for your comments.

Originally posted by tlik
I can't find the contact info. How can I trust them ?

Please give me some advice about them.

Thanks

tlik, I have been authorised to offer you a free VH100 service for 1 year. Maybe that would build your trust.

If you're interested, please send email with your information (name, address, phone, username preference, domain name) to sales@hostiva.com
Please mention "free offer" in the subject.

Thank you.

I want a free VH100 Package. Since you seem to be giving them out. :D I need hosting for my almostparallel domain after being burned by 9kd.net

uh oh someone's gonna get alot of request for some packages...

Originally posted by Mezz64
I want a free VH100 Package. Since you seem to be giving them out. :D I need hosting for my almostparallel domain after being burned by 9kd.net

Well, we do offer a NEW hosting service...

John, you're in luck.

As a "Grand Opening" celebration we have decided to offer five (5) people free hosting for a year (VH100 account).

1. Reserved for tlik until 8/1/2001
2. John (Mezz64) - send us your info
3. ...
4. ...
5. ...

First come, first serve. (No pun intended)

aww i want free hosting too, but never registered a domain so poo. :(

Nancy, we provide sub-domain hosting as well.(yourname.hostiva.com)
Check our website.

Let me know.

what i mean was i didn't have a domain now. but i'm gonna get one for my birthday.... but i really don't need the hosting as much now. also i think it would be better for other people to grab the chance of getting free hosting than me. since my doman is gonna have no profit. and others do have a business, and i think they would need it more than i do.

lonesail,

I think I could get another one, right?

I will send you the info.

Thanks.

ebird

Hi lonesail,

I just email to the email address: sales@hostiva.com

Hope to hear from you soon... :D

Thanks.

Regards,
Choon

hi lonesail
am i on time :)
i really like ur offer ( free vh100) so what should be done to be on the lucky five list

ebird, choon, triponix,

please check your Private Messages.

Thank you.

Thanks lonesail.

Of course I don't refuse your free VH100. :D

But I'm most interested in your :

Shared Hosting 20 - $4.95 yearly
20 MB disk space

Because our customers need it.

I'll buy for about 3-4 packs for each month (we have lots of customers like that).

That's why I have to find a company that I can TRUST !

I don't want to find another place and move 100+ of client's websites when you disappear after 1 or 2 years.

Currently, I have some domain hosted by HostIgnition and AletiaHosting. They are fast & cheap, but they don't offer small package.

This is what our clients need :

- 5MB
- 1 POP3 e-mail
- 1 FTP account
- CGI-BIN
- FP Extension

That's all.

And they only pay for 2USD/month.

So, I have to find some packages around 10USD/month for 15-20 clients, or 4-5USD/year for each client.

I forgot to tell you that I live in Vietnam, so "a 30-day unconditional money back guarantee" is not one of my condition when I choose a web hosting company.

I don't know how you pay back the money to me ? by check ? In my country, the bank charge 20USD for each check, and it take about 2 months... :(

My advice to you : your web design is one of the most important things to build the client's trust. Good web design is better, like : HostIgnition, Site5 ...

Via Internet, we can only see your web, not your office.

Anyway, thanks for your offer.

Originally posted by tlik
I forgot to tell you that I live in Vietnam, so "a 30-day unconditional money back guarantee" is not one of my condition when I choose a web hosting company.

I don't know how you pay back the money to me ? by check ? In my country, the bank charge 20USD for each check, and it take about 2 months... :(

My advice to you : your web design is one of the most important things to build the client's trust. Good web design is better, like : HostIgnition, Site5 ...

Via Internet, we can only see your web, not your office.

Anyway, thanks for your offer.

tlik, we take payments and issue refunds through credit cards.

As for the good design, I guess it (like beauty) is in the eyes of beholder. We like it ourselves (which I understand doesn't mean much), but more importantly we had a pretty good response from people...

Sorry we couldn't be of more help.

I guess that means that one more free slot is now open, for those who care to apply.

If your service is good, I'll be with you for a long time.

Originally posted by tlik
If your service is good, I'll be with you for a long time.

that's why we have this free offer...

lonesail, I have replied your PM.

I have experience in consulting and hope you have done enough research and analysis for the hosting market.

ebird

Please email me @ Tony@RavenCorpSolutions.com
:D

Hi lonesail,

I have replied your PM.

Thanks.

Regards,
Choon

Originally posted by lonesail
ebird, choon, triponix,

please check your Private Messages.

Thank you.

Hi lonesail,

I sent to you my info.

My name's Duong Vi Khoa.

Did anyone get the free hosting ?

I will take one...

Sorry, Razor, all gone, even tlik's spot since he did not want it... of course it's still available for him till 8/1 if he changes his mind.

With our prices, however, you really did not miss much...

Hello lonesail,

I sent you an e-mail that include my info a few days ago.

My name is Duong Vi Khoa and the domain I want to host is : rao-vat.com

Do you remember that mail ?

Does hostiva offer akopia 4.8? At first it stated on their site that it was using akopia, now it states miva. Im confused. I sure hope they offer akopia since its one of the most popular search engines.

BTW anyone with akopia experience, do I need to know programming to set it up?:cartman:

Hello,
If there are some remaining free VH-100 accounts, I would like to have one.
Thanks
Best regards