I liked the ImHosted Gold plans, but was scared off by all of the negative reviews. Now I'm looking at Hostony's reseller plans. Does anyone have experience with Hostony?

do u mean hostany?

Do a search. There are several threads.

John

If it is http://hostony.com they don't appear to come up in a search, so where did you see the reviews?

Don't use http:// and its hostany, not hostony :)

http://www.webhostingtalk.com/search.php?s=&action=showresults&searchid=1274751&sortby=lastpost&sortorder=descending

John

hostony have reseller plans, so I guess it could be either :)

It's Hostony. I didn't even know there was a hostany.

Oh, sorry, I didn't even know there was a hostony. :D

John

I didn't know any Hastany either, just checked em out. As far as Hostony is concerned, they suck. Dont even try em out, they cant even process your credit card, the page takes you to 2check.com or something like that for checking out. Then they dont even email you your login and password, so once you forget em, you're lost, cuz there's hardly any way to contact Hostony customer 'service'. I just found a way to email them and demanded my money back, cuz..i.....forgot my login info.

Originally posted by WasimGhumro
they cant even process your credit card, the page takes you to 2check.com or something like that for checking out.

I don't have any expierence with the company in question but I did want to point out that there's no reason not to use a host which uses 2checkout to process their credit cards. There are many reputable hosts using 2checkout.

Interesting first post.
Imagine, a hosting company using 2checkout.com.
What's next? Paypal?

Good point blue27. I dunno y outa millions of hosts you'd pick ones who dont even have a merchant account or dont know how to process cards, or both.

WasimGhumro, I was being facecious.
I would think about 90% of hosting companies use some form of credit card processor, not their own merchant account.

Then i would think 90% of the hosting companies suck, and they do, you know it. You've gotta sort the good ones out i guess cuz the ones on the top aint the best ones either, they just have better affiliate programs, no wonder why every website's working their butt off to promote iPowerWeb.

Originally posted by WasimGhumro
Then i would think 90% of the hosting companies suck, and they do, you know it. You've gotta sort the good ones out i guess cuz the ones on the top aint the best ones either, they just have better affiliate programs, no wonder why every website's working their butt off to promote iPowerWeb.

/me thinks you have a serious attitude problem. Are you associated with the company you just mentioned?

gotta sort the good ones out i guess cuz

As if good customer support is related to the credit card processor. There are lots of major hosting companies with support that sucks.

John

I have used Hostony since February when I switched from Feature Price. I have found my experience with Hostony to be very good and an exceptional value. If the value of a hosting company is measured by their ability to respond when problems occur, then I would definitely recommend them as someone to consider. We have certainly had our share of issues but none that their support couldn't resolve quickly.

I too was concerned about only being able to contact them by email, but I have never had to wait for more than a few hours for a response (sometimes minutes). They have been responsive regardless of the time or day of the week and even on holidays.

The only way they could be any more responsive would be to add phone support.

why does this last post sound suspiciously like a Hostony employee? They are extremely shady, Beware! First off, they have multiple "rigged" host ratings sites. Secondly, they have an entire army of PR employees who spam Hostony advertisements in almost every forum I've seen. Thirdly, they have no understanding of the laws and regulations of the United States. On their site, it specifically advertises "Daily Backups". However, they have admitted in their own forums to only performing weekly backups. This is known as false advertising and is punishable by the Better Business Bureau. If I was a heartless man and wanted to see all these russian immigrants working at Hostony become unemployed and homeless, I would report them. But instead I am simply using word-of-mouth as my weapon of choice, hoping that this publicity of their sloppiness will make them do something about it.

HOSTONY IS TERRIBLE. please avoid at all costs. save yourself some sanity.


firstly, these guys are ametuers who dont know how to run servers. here is an example of some of their problems.

Feb 25, Hard Drive Replaced
Feb 28, Server Upgrade
March 9, Attack by POP3 Requests
March 11, Reboot due to CPU problems
March 11, Emergenct hardware replacement. I guess it wasn't the CPU?
March 12, Planned Reboot. Only a day later?
March 13, RAID Issue.
March 14, RAID Corrupt.

for one machine. they reboot this machine daily in the middle of the day (i lost much traffic because of this)

they overload each shared server machine with too many accounts.

EVERYDAY, the mySQL craps out and says too many host connections and they never give a reason why.

marduk is correct, NONE OF THE SUPPORT TEAM SPEAKS ENGLISH!

they all speak in terrible broken mangled english that makes absolutly no sense whatsoever.

lastly, they dont make daily backups claiming that it "takes too long" because of this, i lost my entire site and a domain i was hosting when their crappy hardware failed.

whenever something breaks they dont explain why or what happened (for example sql overloads everyday) all they say is "problem is fixed" they however dont stop to explain that the problem was caused by them overloading their servers and that the same problem will occur at the same time TOMMOROW.

basically this site is terrible, they offer cheap prices, and lie about 99%uptime and daily backups. in the first week, my website has been down for more than 48 hours.

AVOID AT ALL COSTS

MrCollector.

You just forgot to mentioned that we had a problem with 2 servers at a time. Issues from Feb 25 till march 12 were with other server you was not hosted on. I t had a heating problem with CPU and we had first to replace , CPU, then replace server until we found that CPU suffers from the HDD being extremely hot and found out that it was a dies cache chip. We copied all accounts from that server to the new one without lengthy downtime since both servers were online and are in the final stage of changing nameserver records for customers domains.

For downtimes caused by emergency maintenances when we replaced hardware before we found a real source of the problem all customers are compensated with level up upgrade (we are also finishing with upgrading customers accounts)

Your problem was caused by RAID card failure. We had RAID 5 arrays of 3 HDDs and all data was backed up among 3 hard drives in real time. When RAID card data died it fragmented data on all HDDs. We do weekly OFFSITE backups to the server located in other state. So, we restored server from that backup. All customers are also compensated with level up upgrade.

Mysql connections problem on server19 was caused by the customer who opened persistent connections without never closing them. It managed to do it couple times with his cronjob and when we located his script doing it was suspended.

As for backups we have a clause where we tell that backing up files is user responsibility, because backups cannot always be up-to-date regardless whether they are weekly or daily or hourly. We had RAID 5 that backups data online and can restore harddrive from 2 others once it failed, but as you see raid card also can fail.