i had this site hosted for a year now... but never actually used its email address.... but now when i do my mails started bouncing back...

i contacted my admin, he said you asked for "Mail redirection to everyone.net" and showed me this


C:\>nslookup -type=mx mysite.com

mysite.com MX preference = 0, mail exchanger = sitemail.everyone.net
mysite.com MX preference = 0, mail exchanger = sitemail2.everyone.net
mysite.com MX preference = 5, mail exchanger = sitemail3.everyone.net
mysite.com MX preference = 5, mail exchanger = sitemail4.everyone.net
mysite.com nameserver = ns.myserver.com
mysite.com nameserver = ns2.myserver.com
sitemail.everyone.net internet address = 216.200.145.35
sitemail2.everyone.net internet address = 216.200.145.36
sitemail3.everyone.net internet address = 216.200.145.37
sitemail4.everyone.net internet address = 216.200.145.38
ns.myserver.com internet address = SOMEIP
ns2.myserver.com internet address = SOMEIP


Now he asks money to change it back! i have shell access can i myself change it back to default?

If you want to change it to what it was before, simply access the directory where all the zone files are located.Edit the zone file of that website and where you see the sitemail.everyone.net entry change it to what it suppose to be.

Originally posted by Palm
If you want to change it to what it was before, simply access the directory where all the zone files are located.Edit the zone file of that website and where you see the sitemail.everyone.net entry change it to what it suppose to be.

Unfortunately it is not that simple. Most of the hosts store their zone files on a nameserver machine, to which usually only root has access. In case they are single server owners, they may have both server accounts and nameserver bundled into the same machine. But in that case too, only root has access to all zone files. This is something that only your admin can do. :(

Oh I thought he was the admin ye in that case you need the root password.

Why is your hosting asking for money to change it back.It takes 30seconds to change it.

thanx neway, i know he is acting creepy... i will change my server any way...

hey does neother service like everyone.net provide the same free ? :)

and can i restrict the mail a/c's to certain MB space like an user@mysite.com can have 1 MB of space of POP and user2@mysite.com can have 2 MB...

is their any web interface software for that?

It would take him almost no time to change it... how much does he want to change it back?

wants 1000 indian rs. about $30 US
quite money for me, for getting a setting changed...

$30? it should be free.
It takes 5seconds to make that change.Why charge you.I think you should get away from him.

yipeedoo...

If you want to have full control over your webmail users, maybe you can look for a script that does your webmail internally, as you are using Everyone.net, that's outsourcing, they provide the webmail, they get adspace, and you get minimal control... even minimal customisation on your site.

If you want, I'll help you out as much as I can on providing webmail services yourself. Shouldn't be much of a problem... drop me a mail at auyongtc@maxis.net.my :)

In the host's defense - we haven't started charging a setup fee for changing MX to Everyone.net, but we are seriously considering it. Here's why:

In the past 2 weeks, we have had aproximately 20 requests for MX update to everyone.net. We've also had aproximately 15 requests to change it back.

I think alot of people think that everyone.net sounds really cool, without seriously considering the ads, etc. They sign up on a whim and then decide it's not for them.

Yeah, it takes about 30 secs to update an MX record...but it takes an additional 30 secs to change it back and another few minutes to read and respond to the customer's email. Now, multiply that times 20 for updates and 15 to change them back. This is just for the past 2 weeks!!!! It adds up.

--Tina

nothing to offend... BUT WE PAY... we need service... you never say its gonna charge at time of changing then why when changing it back! Thats what some people call CUSTOMER SERVICE AND CARE...

Seems like yipeedoo is correct.
Why wouldn't a hosting company clearly state that there will be a charge to change it back?

hmmm:rolleyes:

Originally posted by yipeedoo
nothing to offend... BUT WE PAY... we need service... you never say its gonna charge at time of changing then why when changing it back! Thats what some people call CUSTOMER SERVICE AND CARE...


I agree, to a point. He shouldn't charge you unless it's stated upfront. That's why we are continuing to do it for free...because we haven't yet started charging.

However, I do think it's perfectly reasonable to charge a small fee (maybe $5) for changing it back...but only if it's stated upfront.

--Tina