Please write any good or bad experience you had with catalog.com. I am thinking of getting a server from them but I am not sure about the quality of service and level of support.

Thanks

They used to be top notch, then they started having a ton of network problems, i think most of those have been resolved now though...

well had good and bad experience ;)

In the 8+ months i've been with them overall I would rate them as a very good company...

- good -
friendly and fast support, sale, etc

fast network

stable linux servers (average uptime for us has been 30+ days)

got a free month of hosting after complaining about network problems back in december...

after asking them about lowering my bill since they were selling comparable systems for less they cut $40 off...

- bad -
intermitent network problems in the past. not that bad but from time to time network did drop for short period of times.

a month ago their noc lost power and stayed down for over 12 hours. blammed on lightning frying out backup generators.

i had a chance to admin a catalog server months and months ago

From what I saw and the tech support I talked to @ catalog, it was very fast, stable, and they were reliable.

I don't know what they are like now though, just thought i'd squeeze that in.

we have a few coLocated servers at catalog, had them since last year >>on>up until now :) . They are ok.

i wouldnt touch catalog with a 10 foot poll

Hi,

I had a rather mixed (towards NICE) experience with Catalog.com.

I had some problems with the network connections during last couple of months, but now it seems to be okay and very stable. Seems they had a bad time.

Otherwise support is great. Scott replies quite fast and provides nice support. Chris was kind enough to cut off $40 from my plan when they reduced their rates and I requested.

Overall i will rate them 7/10

Regards
Abhishek