Web Hosting Talk







View Full Version : aletiahosting.com feedback


erratic
06-26-2001, 12:49 AM
can someone give me some feedback? dogma mentioned downtime on the weekend, but is this a constant thing? will i be dealing with downtime every weekend? ANY feedback would be awesome :)

Dogma
06-26-2001, 01:47 AM
there used to be downtime almost everyweekend (For the 3 weeks I've been with them) when they were at BurstNET(tm) but since being @ NAC.net they have only had Dolphin go out for some time b/c of a server overload.

BurstNET(tm) >> I'm not attacking you or anything, these are my observations that is some crazy way, when Aletia was @ your NOC, there was downtime

ebird
06-26-2001, 01:53 AM
Are there any people other than Dogma have accounts with aletia?

I only got feedbacks from Dogma and that's not convincing enough.

By the way, Dogma, what's the domain you have with aletia? I want to use the monitoring service to check the performance for several days. I asked Mark to give me a site, and still waiting for a reply.

Thanks.

ebird

Dogma
06-26-2001, 02:03 AM
you've got a PM!

Abby
06-26-2001, 02:55 AM
I'm new to Aletia -- one account has been terrific (since the switch, anyway) ... I'm not thus far pleased with my personal account. I went eight months with less than five total hours of downtime -- and paid a lot more for it, mind you. And I'm looking at well over ten hours this month alone. In fact, I'm down right now ... as is the Aletia homepage. I'm giving it one more month to settle ... because I like their support and their features.

Get-Hosted.com
06-26-2001, 02:57 AM
They are a great and dedicated host.

I urge you to stick with them, they will get everything settled and you will be happy as can be very soon.

alpha
06-26-2001, 03:01 AM
hmm, its 3:11 AM EST and aletiahosting.com is down... is that the correct URL or did I spell something wrong?

was just trying to check the pings for their site, but can't ping em right now

Abby
06-26-2001, 03:07 AM
Right -- it's all down right now. Me -- probably Dogma -- Aletia.

But I can visit other sites hosted by Aletia that are fine and speedy. So it's one server. I suspect (though I could be wrong) that it has something to do with a site using too many resources.

I want it to work out with Aletia. I honestly do. They seem like a great host to grow with -- which is what I was looking for.

alpha
06-26-2001, 03:10 AM
Originally posted by Abby
Right -- it's all down right now. Me -- probably Dogma -- Aletia.

But I can visit other sites hosted by Aletia that are fine and speedy. So it's one server. I suspect (though I could be wrong) that it has something to do with a site using too many resources.

I want it to work out with Aletia. I honestly do. They seem like a great host to grow with -- which is what I was looking for.

hmm, maybe you should try to ask them to move your site to another server with a better uptime record?

i'd definitely request it if the downtime seems persistent on the server that your site is on...

Abby
06-26-2001, 03:14 AM
Funny thing is: they moved my site to this server before the other sites I run. It was smashing for about a week -- not a moment of downtime. Then it went down hard on Saturday.

It just came back up again.

alpha
06-26-2001, 03:17 AM
Originally posted by Abby
Funny thing is: they moved my site to this server before the other sites I run. It was smashing for about a week -- not a moment of downtime. Then it went down hard on Saturday.

It just came back up again.

yep, your site and Dogma's site is now up...
if the request to move your site to a more reliable server doesn't work... then well, doesn't leave you with much option to work with...

g'luck

Abby
06-26-2001, 04:03 AM
Well, maybe this is skewed reasoning here -- but now that I think about it, I actually kind of like being on the same server as the Aletia site -- because if I'm down, THEY'RE down. :cool:

ebird
06-26-2001, 11:10 AM
Now I think I should reconsider it. There has been two downs after Mark posted a promotion in the advertising forum. Which means two downs in two or three days. Not a good sign at all!

ebird

jic
06-26-2001, 03:53 PM
Erratic,

Email them asking for their MRTG / Cricket graphs. Every single server (well at least 99.99%) have something like this installed. This will show you exactly how much bandwidth they have been using and will show you any downtimes they have had over the past day/week/month/year.

Mark Vockler
06-26-2001, 07:53 PM
Originally posted by ebird
There has been two downs after Mark posted a promotion in the advertising forum. Which means two downs in two or three days.
We have been monitoring the particular machine (dolphin) that has been having these issues, and reasonably suspect that a piece of hardware has gone bad.

As such we will be replacing the CPU and RAM for dolphin within the next 2 days. A further announcement will be made via email to affected clients.

New client accounts are not being setup on dolphin and therefore are not affected by the faulty hardware.

Hope this clears things up. If you have further questions, send me an email at mark@aletia.net or leave us an AIM/ICQ message.

Mark Vockler
Aletia Hosting