Hi,
I just installed ModernBill on my server. Do you think that is a good enough program to take orders?

Also what other merchants should i use?

PayPal?
2CheckOut?

Hope you have better luck with it than I have.

i hated 2checkout, but have had good experiances with paysystems

Get a real marchant account and save the hassles!!!!

2checkout is alright, but it really sucks not being able to bill clients and accept charges without people havn't to click through things and input the credit card info everytime.

Modernbill has worked beautifully. I have disabled the helpdesk functionality, but for order entry & billing it works fine for the money.

I just hope they add features for allowing a seperate billing address, and fix up the affiliate stuff.

I love modernbill... I have a 50 user leased license... It is just great.

Great!!!!!! modernbill is excellent.

You guys are great.
Thank you... :D
I'm going to keep modernbill and probably paypal and either 2checkout or ravecom.

You could go with Moderbill's ModernAuthorize setup...Authorize.net with no setup fees...

We went with ModernAuthorize it adds an air of "crediability" to any business to have your company name show up on your client's CC statement. Just look into yearly billing, we were told that eonlinedata the underwriters for our merchant account does not allow yearly plans, including domain names :( We are trying to redo our site with this in mind.

Yup, using Modernbill with ModernAuthorize (e-onlinedata), and have been quite happy. Originally used 2checkout but not through modernbill, used it with my dialup busines.

Only have a few 2checkout users left, and manually enter my dialup users to modernbill. Works ok for now.


Steve

Modernbill is an excellent program. There was a lot of for us to do when we first set it up, such as configuration and importing client info from our previous system. That was a lot of work, but once that was completed it was smooth sailing. The phrase 'If I knew then what I know now', I would have gone with MB a long time ago.

I would also recommend looking into your own merchant account. We went with the modernauthorize deal and so far so good. As FFA pointed out, no yearly billing. This was easy to work around, telling clients that they could pay via paypal, check/MO, or 2checkout. No complaints about that so far.

Originally posted by Tom Pyles
[B...This was easy to work around, telling clients that they could pay via paypal, check/MO, or 2checkout. No complaints about that so far. [/B]

Ahhh... I didn't even think about that. Is it just create a second signup form that just has yearly plans? And having those payment options enabled in it? I am talking to Card Services Intl about a merchant account, and they said they do not have the year pre-pay limitation. I just find it hard to imagine that we can not sell domain name registration which is not a big deal for us, but it prevents the prospective user from going to another site.

You could use a seperate sign-up form if you think that would be the best method...it would mean seperate linking from your site, etc. What I did was place a note on the header of the sign up that says annual accounts must be paid via the other methods. Most people will do either paypal or check/mo with no problems. For those that go ahead an sign-up anyway and try to via our regular merchant account, I will send them a money request from 2checkout with a brief explanation. I won't tell them that its because of our merchant account provider, but a restriction from Visa/Mastercard.

Originally posted by Tom Pyles
... but a restriction from Visa/Mastercard.

But isn't that the truth? :) I thought eonlinedata put this restriction because of Visa/MC. I like eonlinedata or modernauthorize just because the rates are great, but I really hate this yearly limiting factor. Thanks Tom for your response let me look over MB and see how to do different payment methods :) Your option sounds much easier then what I was thinking about doing.

Originally posted by ffa
But isn't that the truth? :) I thought eonlinedata put this restriction because of Visa/MC. I like eonlinedata or modernauthorize just because the rates are great, but I really hate this yearly limiting factor. Thanks Tom for your response let me look over MB and see how to do different payment methods :) Your option sounds much easier then what I was thinking about doing.

Not in this case, AuthNet allows yearly billing, and since eonlinedata is just a reseller, then it is their policy not Visa/Mastercard. The reason they do it, is for a lower chargeback ratio. Echo-Inc also has the same policy, but that was a deal they made with Visa/Mastercard so they could have lower rates, although they DO allow domain names. The bad part of Echo, is that they don't allow you to accept credit cards by any other means.

Now here is a question I have if I 'refund' a customer does that count as a chargeback? I do not think so, but I better ask more expeirenced people than I.

Damn you comphosting and your recursive title and sig I was looking back and forth for awhile LOL

Nope, refunds don't count as a chargeback. Charback's only occur when the customer issues a complaint. It USED to be that there was a process, but now the card issuing banks pretty much do it automatically, and then it's up to the host to show proof that the chargeback wasn't legal.
Pretty stupid setup, but without a John Doe on a credit card receipt you dohn't have a lot to work with.

Hehe... Yeah, my sig confuses me every now and then.

I will never know what people have against modernbill. Sure it is quite expensive. But it is so worth it, its untrue.

I would reccommend you use Ravcom and Paypal :-)

If you need any help installing or setting up modernbill let me know

We love Modernbill ... it's probably the best out of box solution at the best price you can get ... Just make sure you know what you are doing before you go live with it.

I would also suggest to get your own merchant account through ModernBill @ http://modernauthorize.com/

Ok,

Here it is. Another post about modernbill. They should make a whole forum for this.

To put it bluntly WHMAUTOPILOT and MODERNBILL are the best billing and even server management programs available

Some people say it is hard to set up modernbill, this basically means they have gone in feet first and started fiddling without looking at the "Quick Set Up Guide" first then once you have it working. Making a back up of your db and then fiddle arround to make it suit you more. So then if you screw up you have something to go back to.

I have been working with modernbills program for over 2 years and have found it to be the best piece of software out there. I know what every one of the "8000" setting tweaks does and how it can affect the billing system.

I have become so used to it I joined modernbill as an outsourced support rep. This basically means I go round the forums answering questions like this and so forth.

So if you need any help installing, maintaining, customising modernbill I am your guy

You can contact me on

Mail: rob@abusedreality.com
AOL: Stealthsnp7
MSN: rob@abusedreality.com
Yahoo: bilco105
ICQ: 203155271

Good luck with it.

Rob

Modernbill is an awesome program. Any web hosting company needing a billing management system should definitely purchase this program. A major problem everyone seems to have with Modernbill is the installation process. We have had trouble ourselves trying to setup Modernbill to the correct settings. People complain about the merchant setups, but we have an Authorize.net account and have had absolutely no problems. Modernbill and Authorize.net seem to integrate very well. The customer support isn't the greatest and they could improve their guides, but Modernbill is worth the hassle and can contribute towards your business drastically. So good luck with your MB. :)

e-onlinedata thru ModernAuthorize does allow yearly billing for Domain Registration, just not for Hosting. This limits the charge-back risk and therefore protects the hosting company. They do allow semi-annual, quarterly and of course monthly billing for hosting!

I use MB and I can tell you to go ahead and get it. It has very few bugs (in comparison to other programs I've seen out there), and works pretty well. It does take some time to get to know it, but everything works Ok as long as it's well configured.

I use PayPal and WorldPay

I agree with the general consensus here.. ModernBill is excellent. We've been running it since February without problems.

I don't think it's all that expensive.. compared to some solutions that can run into the many thousands of dollars.

Once ModernBill was setup with all of our clients it has a breeze.. the most important thing: ModernBill has some excellent documentation - read it :)

--Shaun