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View Full Version : My Opinions of RUSKO.US
huynhk 04-13-2003, 01:34 AM Hiya, well I've used rusko.us for about 5-6 months now and I thought this would be the best time to make a review since I've always been very very happy with the service and in return for such excellent hosting, I'd like to help out and reccomend this service to anyone.
Ok let's see. It all started out when I was having trouble with my forums ebcause it was growing too large, no host could honour their claims to host it. I was in rackshack chat one day just acting like an idiot because I was bored, when a person whos nick I forgot started chatting with me. I soon found out he ran a web hosting company and after much talk and chat, he offered me a web hosting deal.
I was admittedly hesitant when signing up but hey, isn't everyone? I gradullay got to know this person online and I will be the first to admit, his hosting services are by far the BEST I have ever used, and I'm totally serious. I've used many. Powweb, aplus, various independant companies. He's always been available to lend a hand with scripting even when he didn't need to, he always answered questions, and he was always handy to approach.
At various times, I ran into a bit of trouble with DDoS attacks and he was also always there to help out. He never charged me for overages and his support is phenominal.
I don't mean to make this post sound like a promotion, however I have been extremely happy with his hosting, to the extent that I found myself going to WHT just to post about it.
His prices I will admit, aren't the cheapest, but he provides exemplary quality for the pricing he gives.
Although his website isn't online www.rusko.us,
I'm pretty sure he can be contacted via this forum beacuse he is a member.
From a very very very very happy customer.
webmajstor 04-13-2003, 10:45 AM there is nothing on www.rusko.us
coming soon...
blue27 04-13-2003, 10:48 AM well I've used rusko.us for about 5-6 months now
So you are saying that you have been with this company 5-6 months but their own site says coming soon. I don't get it.
SoftWareRevue 04-13-2003, 10:54 AM I know they've been around awhile. I've never bothered to ask about the web site though. As far as I know, it's always been like that.
Maybe he'll stop in here and update us. :)
blue27 04-13-2003, 10:59 AM huynhk
How did you sign up with them?
X-Istence 04-13-2003, 10:59 AM That would be good, that way more people would get to know about him.
SoftWareRevue 04-13-2003, 11:03 AM Originally posted by blue27
huynhk
How did you sign up with them? Originally posted by huynhk
. . . . .I was in rackshack chat one day just acting like an idiot because I was bored, when a person whos nick I forgot started chatting with me. I soon found out he ran a web hosting company and after much talk and chat, he offered me a web hosting deal. . . . . Unless you're talking about the payment process. Then, I suppose, you'll have to wait for huynhk to see if he's comfortable disclosing that.
blue27 04-13-2003, 11:12 AM I was just wondering if they have a working web interface or if they only do sign ups by word of mouth. So far there is no way I can see of to even contact whoever the owner is.
hpeters998 04-13-2003, 01:31 PM Hi,
I'be been with them before. I just sent Paul/Rusko a pm on this board, and got my account within 24h.
note: I didnt leave because of bad service, service always has been ok.
Regards,
hp
huynhk 04-14-2003, 02:53 AM The website isn't online actually. I got hosting sign up by talking with rusko. =]
I just do monthly payments via paypal and if that isn't available (like it was when I first started), he billed me through billpoint.com i think
Aussie Bob 04-14-2003, 03:52 AM Probably got hundreds of clients and still no website...:D :buck:
amzhost 04-14-2003, 04:13 AM i dont' think so, probably just one.:) that's why he's got so much time to take care of his client. even help to correct scripting. and that's why he doesn't even need a web site. cool.
look at here:
Domain Name: RUSKO.US
Created on: 06-Oct-02
Expires on: 05-Oct-03
Last Updated on: 07-Nov-02
so he's in this business for 6 months.
huynhk 04-14-2003, 04:18 AM lol well I would think a lot more than one. The time he spends online is crazy :D Always available for a chat on the topic of nothing ^_^
rusko 04-19-2003, 01:57 AM yukio, thank you for the kind words. they are much appreciated, as is your business.
a few things need to be cleared up:
1. yes, we have been doing web hosting for about 8 months. i have never claimed otherwise. however, a substantial part of our business has been and remains custom application development and application server hosting. that part of the business pre-dates web hosting by 3 years and was started by me when i was doing consulting work in europe.
2. aussie bob has a point =] when a company is able to grow and sustain itself purely through word of mouth, it says something about the company. what that is, is left as an excercise for the readers. i personally feel that we have taken business relationships with our clients as close to the levels of face to face business as is possible to do over the net. it is very rewarding, you should try it sometime <wink>.
3. i do not feel the need to comment on the number of clients we have. nor do i feel that we need to justify the business model i have chosen for the company. yes, we did not buy a template from RO&R, put it up and started raking in $4.99/mo clients packing them onto servers like sardines in a can. (note the negation please). there is a reason for that. just as clients choose hosting companies, we choose clients that we will be able to form productive long lasting professional relationships with. the primary instrument to that effect has been limiting our exposure. every single client we service has been a pleasure to work with.
4. we specialize in large reseller accounts, custom solutions (such as media repositories) and custom-built dedicated servers. it is the nature of the beast that companies that use us do not widely publicize the fact that they do. i have no qualms with that - we do not solicit recommendations from our clients and yukio's post is a rare occurrence when one does indeed recommend us in a public forum.
5. yukio wanted to share his experience, which he has every right to do and digging at it seems a bit inappropriate. it seems as if a positive experience with a host can no longer be just that - it has to be explained away by the reviewer's lack of experience (not the case here) or a slew of imaginative reasons (ie they dont have any clients, they have control of alladin's lamp etc). that is, indeed, a shame. the imaginative effort expended is better directed at developing one's own business. try to accept the fact that sometimes someone does have a positive experience with a hosting company.
6. hugo was with us at a time when the server he was on (along with the whole datacenter it was in) had two major outages in the space of a week. i appreciate the objectivity of his comments and his ability to assess the level of service as a whole over the period of time he was with us.
7. finally, both our main website and a website for our new brand will be up next month. that should take care of the 'where is your website' questions.
that is my rant for today (and tomorrow most likely), since im tired++. just came back from the dc, where i literally froze my butt off. aussie bob should be happy to hear that - nac installed 2 new acs of which one blows directly at the racks we both are in. i wish he werent so far away =]
i would not have posted in a review thread about us, but i do believe that i was invited to comment on the points made. i have done so to the best of my ability. if you feel i was out of line, please contact me privately to air your concerns.
regards,
paul
rusko 04-19-2003, 01:37 PM amzhost,
figured i'd add a (somewhat low) blow:
from amazinghost.com:
No Banners / Ads!
Unmetered Transfer / Hits
UnmeteredBandwidth
with that kind of business model, you are in no position to question our integrity or level of service.
paul
Aussie Bob 04-19-2003, 01:58 PM Originally posted by rusko
just came back from the dc, where i literally froze my butt off. aussie bob should be happy to hear that - nac installed 2 new acs of which one blows directly at the racks we both are in. i wish he werent so far away =]
Actually :D I'll be at NAC in the next month or 2.
Anyone who reads your posts, knows that you know your stuff. :)
rusko 04-19-2003, 02:23 PM bob,
we should definitely meet up when you come. im not into lan parties, but driving down to the jersey shore would be lots of fun =]
paul
huynhk 04-20-2003, 02:09 AM Wow forum members meeting :) How fun ^_^
rusko 04-20-2003, 03:27 AM you are welcome to come yuk =]
huynhk 04-20-2003, 07:20 AM Of course :) I'll just pop in my "private jet" and fly all the way to snow covered fields ^_^ Then we can enjoy a martini shaken not stirred :)
rusko 04-21-2003, 11:38 PM some 'detective', i can only assume after reading this thread, called the phone number provided in the whois for rusko.us.
newsflash: we moved out of there 2 months ago - it is no surprise that we were not there when you called. there is no conspiracy behind this, i just forgot to update the whois info for the domain.
i have posted our phone contact info here several times - we have nothing to hide. in case you have a genuine interest in doing business, feel free to call us at (732) 322-5359 - though i suspect this was just another wht troll.
cheers,
paul
huynhk 04-22-2003, 08:36 AM Just out of curiosity, how on earth did you find out if it was something you moved out months ago?
WorldNetHost 04-22-2003, 08:56 AM Rusko,
Just one question why have you never put a web site up? I mean it i great that your company is surviving on word of mouth but a web site is important.
Look forward to your reply.
Regards,
rusko 04-22-2003, 02:49 PM Originally posted by huynhk
Just out of curiosity, how on earth did you find out if it was something you moved out months ago?
because mail and messages are still being forwarded to me. this is standard practice.
paul
rusko 04-22-2003, 02:55 PM Originally posted by WorldNetHost
Rusko,
Just one question why have you never put a web site up? I mean it i great that your company is surviving on word of mouth but a web site is important.
Look forward to your reply.
Regards,
it was not necessary. please see my lengthy post on 1st page for the reasons, im not going to write it all again =] we are not the only company that did this (see defenderhosting), it is a valid approach if you do it for the right reasons. do you think it would be hard for us to put up a site when we host a bunch of very apt designers that keep offering to design us one (not to mention us being able to afford any of the excellent designers here or elsewhere)? look at it as a private social club translated into hosting terms.
with that said, (as per my previous post), websites for a few of our brands will be up next month, although we still will not be taking orders from the general public for our reseller/dedicated brand.
regards,
paul
blue27 04-22-2003, 03:41 PM Good Philosophy. I am planning on doing the same thing when I go live. I will be looking for clients locally and through word of mouth and references. I think a host should be able to look for good customers as much as customers should be able to look for a good host.
I'm not trying to get rich here, just a little supplemental income.
The limited volume will allow me to do that and maintain good customer relations.
huynhk 04-23-2003, 12:46 PM You're not trying to get rich, a litle supplumental income only blue27, but you're preaching about looking after the client intensively? I see a burn out in process.
huynhk 06-05-2003, 01:48 AM Ho hum, I still think RUSKO rules ^^
anon-e-mouse 06-05-2003, 01:58 AM Originally posted by huynhk
Ho hum, I still think RUSKO rules ^^
Glad you are still happy :)
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