I have a dedicated server with WHM/Cpanel.

When I send an email from my ISP's account to the box on my server the email sometimes gets lost. It isn't delivered and it's not bounced back either. It just disappears. This happens sometimes, and sometimes it's delivered OK.

Any help would be appreaciated.
Thanks

Hello,

I think the mails are on your mail server.

Try check the configuration of your mail server.



Originally posted by md2001
I have a dedicated server with WHM/Cpanel.

When I send an email from my ISP's account to the box on my server the email sometimes gets lost. It isn't delivered and it's not bounced back either. It just disappears. This happens sometimes, and sometimes it's delivered OK.

Any help would be appreaciated.
Thanks

How do I do that? Is there some log file which I can see to check out if mail gets to the server?

Are you using exim?

tail /var/log/exim_mainlog -f

Using sendmail?

tail /var/log/maillog -f

Send yourself a piece of email on that server. If it makes it, it will appear in the log.

(CTRL-C to end the log listing).

Thank you for your help

If I send myself a mail through Yahoo or Hotmail or my ISP, it gets there and it appears in the log file. If I send it through other ISP's SMTP or another ISP's SMTP server, it doesn't get there and it doesn't appear in the logfile. I don't even get an error message saying it couldn't be delivered.

I'm using Exim.