if anyone uses their domain services, I dont understand it, and I am about to go mad, very little customer support if any, I have to post here to get any answer from someone there.

I think that brandonk (a user in WHT) is the owner or work there.
Maybe you can contact he throung PM or email.

brandonk is the owner, but i think right now he's out for vacation or something..

he is out of the country offical email from him, but that doesnt help me does it, I wish it was under a little better circumstance