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View Full Version : has anyone ever been able to contact geotrust via phone?


rlynch
04-02-2003, 02:13 PM
ive been trying for days and have never spoke to an acutal person

Gyrbo
04-02-2003, 03:01 PM
No, but I got them to call me...

rlynch
04-02-2003, 05:56 PM
how long did that take?

slade
04-02-2003, 06:16 PM
I haven't spen with them since the last merger, but before that, I had phone conversations with them several times over about a year.

Gyrbo
04-02-2003, 06:18 PM
The call that was made to me was to verify some things before an SSL cert was issued. I can look up some phone numbers, but I think they are already on the website.

DWHS
04-02-2003, 06:58 PM
I wonder how business's stay alive if you can't even contact them???

:(

Jay Suds
04-02-2003, 11:24 PM
I've never had any problems contacting them and we've purchased several certs from them.

kwimberl
04-02-2003, 11:45 PM
I talked to them this morning...

e-creations
04-03-2003, 01:52 AM
Originally posted by rlynch
acutal person

They exist, I had several conversations with an actual person at geo when we purchased our first cert. You can always fax them with a note that you need to get a conversation started.

Is this a support or sales question? They seem to handle the support/setup inquiries faster than the pre-sale inquiries.

--t

rlynch
04-03-2003, 08:09 PM
support