xjb
06-12-2001, 05:23 AM
Anyone knows
www.siteturn.com
www.gowebserver.com
Howz their service?
Thank u.
www.siteturn.com
www.gowebserver.com
Howz their service?
Thank u.
![]() | View Full Version : Four choice or any better? xjb 06-12-2001, 05:23 AM Anyone knows www.siteturn.com www.gowebserver.com Howz their service? Thank u. iVersit 06-12-2001, 06:16 AM hmm.. Any company that boasts "unlimited" transfer makes my stomach turn... iVersit 06-12-2001, 06:27 AM ...and the second place doesn't even mention how much transfer you get!!! Exactly how much is "ample traffic"...???? xjb 06-12-2001, 07:00 AM www.siteturn.com www.gowebserver.com www.unitedwebhosting.com www.hostignition.com Just can't tell. Which is better. Too hard unless I am their staff, I wouldn't know the truth then! Please help me. thanks a lot. Jeffery iVersit 06-12-2001, 07:18 AM even though i cringe to give referrals to companies other than my own, hostignition seems to come out on top of those 4 companies. The plans they are offering are feasible and the prices are competitive. Do a search for hostignition to see if anyone has had any problems with them. Entemedia 06-16-2001, 09:40 PM You can find reviews of hostignition at hostsearch.com: http://www.hostsearch.com/showcomment.asp?Companycode=2955 and also testimonials posted on their website. creepcolony 06-16-2001, 11:05 PM http://www.hostyard.com is good :) sweethorizons 06-17-2001, 12:43 AM If your going to be paying 9.95 a month w/ http://www.hostignition.com/ you should just go to www.hostrocket.com and get more for your money.:confused: Entemedia 06-17-2001, 09:19 AM i think hostrocket is known for its bad service and support? koolguru 06-17-2001, 11:08 AM Originally posted by Entemedia i think hostrocket is known for its bad service and support? I dont think so. :rolleyes: :cool: :cool: :cool: :cool: :cool: :cool: :cool: Christoph 06-17-2001, 01:43 PM I think Hostrocket's biggest problem is the attitude of their support team and how to treat customers right. Their packages and pricing are good - but that is not everything. I had 3 domains with them and my rating (1-10) would be a 7. I am currently moving everything away from them. Entemedia 06-17-2001, 03:38 PM i used to be with hostignition, and their support is excellent. But i moved away because i was in need of a Windows 2K dedicated server. I hope they will offer more dedicated server options instead of just Cobalt products in the future. Colin 06-17-2001, 03:45 PM I have a friend who signed up with them about a month ago. About the unlimited bandwidth claim...I warned him about this issue and he did take it up with SiteTurn. Apparently he's got a guaranteed 9gb minimum deal, but he hasn't exceeded that yet so I can't tell you if they do honour their word. I visit his site a few times each day for the forum, and noticed that the site is down on the average of once or twice a week for about half an hour each time, although I understand that one of those was for scheduled maintenance and lasted several hours (and yes, they did inform my friend about it beforehand). I've also noticed the scripts that my friend uses on his site run slower on SiteTurn compared to his previous host. I'm guessing that they don't have very impressive hardware specs. Service/Support-wise, my friend is very pleased with with them because they are fast and friendly. Then again, his previous host was a Fasthosts reseller (no, not Tacid) who apparently tried to "excess bandwidth" scam him so his expectations of a host might differ from yours. Hope this helped :) hostrocket 06-17-2001, 04:22 PM Originally posted by Entemedia i think hostrocket is known for its bad service and support? Doh :( Im pretty sure that the vast majority of our customers are happy with their service. Check out our forums you can ask them yourself. There probably are some that are not but that is almost inevitable when you group together a few thousand people and try to implement something internet/technology oriented for them.. especially when the level of expertise of the customer varies so much as it does with virtual hosting. We do try to please everyone. -Brendan UmBillyCord 06-17-2001, 04:29 PM Forums found on web host web sites are just as subjective as the so called "testimonials" with no link to that persons web site. I know this one host who was having all kinds of downtime while at VDI, and they were notorious for removing bad post from their forums. They could remove them from their forums, but not from others where people were complaining also. hostrocket 06-17-2001, 04:40 PM You still really can get the general idea from the customers posts whether theyre happy or not though... We remove posts about people problems if they are specific to their certain account once they are resolved as well.. I imagine most other hosts do that as well. -Brendan UmBillyCord 06-17-2001, 04:46 PM Do you remove those post that compliment you if they are specific to their certain account once they are resolved? ;) hostrocket 06-17-2001, 04:56 PM If its very specific to an account than yes... obviously we like having compliments on the board more than complaints so we're less descriminating with them :) as alot of potential customers do read the board as well. It would be like someone walking up to walmart and putting up a sign saying walmart sold me a broken tv dont shop here... walmart would take the sign down most likely... actually maybe walmart is a bad example lol, how about tiffanys? ;) Maybe email the customers directly and ask them? Most forums have user emails in the customer profiles. I think think you can get a general tone of things pretty quickly on the hosts forums no matter what... also at most hosts most of the customers are happy or they wouldnt be customers any longer.. the exception being very very bad ones but there are not alot of them. -Brendan Annette 06-17-2001, 04:59 PM While Brendan and I have had our differences regarding certain things, it does appear that most HR clients are satisfied with the service they receive. I'd agree with the comment about forums, BTW, although we leave everything intact, warts and all (that is, we don't prune things back). If you read a host's forum on a daily basis while you're evaluating them, you can indeed get a feel for what the general tone is. Matt Lightner 06-17-2001, 05:04 PM Originally posted by UmBillyCord Do you remove those post that compliment you if they are specific to their certain account once they are resolved? ;) Probably not... as they are a business and they have prospective customers browsing their forums. If these people see complaints littered throughout the forums, do you think they are more or less likely to signup? To tell you the truth, having publically accesable forums can give a company a disadvantage, as all of their "dirty laundry" is public domain, whereas a company like ***** doesn't allow customers to see any of the aforementioned before they signup. One of the ways to lessen the effect that this can have on a businesses reputation would be to remove complaints once they have been dealt with and resolved. It's synnonymous with "housekeeping". When there's a mess in your house, do you leave it around for everyone that visits to look at? No... you clean it up/repair it and it's gone. You don't leave a little post-it note that says "there used to be a stain here but we cleaned it up." You always want to make your best impression on your guests - and my guess is that companies offering publically accesable forums would want to do the same - whether it be by resolving the complaints and leaving them there as a testament to their responsive customer service, or by removing the issue altogether. Just my $0.02. ;) Best Regards, Matt Lightner mlightner@site5.com hostrocket 06-17-2001, 05:16 PM Forums are definatly something that you only seem to find on the smaller sized hosts for that very reason. If 1 out of every 1000 of *****s was having a problem at any time which would be very impressivly low, then there would be alot of people posting about things being broken etc. Even the difference between a host forum with 200 people and one with 1200 is very noticible when youre looking for complaints... theres obviously going to be 6 times the number of problems in the same forums. When we remove solved problems from our forum we are not doing it to try and hide something, we are doing to try and keep a potential or current customer from getting the wrong idea about our services because we really do work hard to keep our customers happy. -Brendan UmBillyCord 06-17-2001, 08:57 PM My only point is that when a host says "Go read our forums" to newbies looking for a host, that these people looking for a host know that "housecleaning" was done. It probablly doesn't have the negatives in there. wrong idea about our services because we really do work hard to keep our customers happy I agree that you guys have. :cool: |