helpme2002
03-28-2003, 06:41 AM
Please help me on this issue.
I am in UK, i used oneandone.co.uk to order 2 domains. And one managed server I which i cancelled and was refunded.
Then 3 months later out of the blue they phoned me saying i own them £1000 which i never ordered anything by the way. After 2 hours of talking they cancelld one of the 2 servers which were ordered by someone else using my accound but said i cannot cancell the other one and must pay out £300 and also + there was about 30 domains regestered with that account too which come to a total of £500 i must pay them.
They said if i refuse to pay they will get the debt collector to come and take me to court.
Anything i can do about this situation where they are trying to rip me off.
Please i beg you i am a student and cannot afford this amount of money.
If your have any advice what so ever please help me with it.
I greatly appricate this.
(thank god i still have a server with another company who dont rip me off :) )
Winkie
03-28-2003, 06:50 AM
How can someone have ordered said servers with your account?
helpme2002
03-28-2003, 06:51 AM
If you have my email address and password you can get alot of things which i order online
if you goto http://admin.oneandone.co.uk
all you need is my account name and yuo type it there and you will be sent my password by email!
as easy as that.
Winkie
03-28-2003, 06:53 AM
the email will be sent to you, therefore someone would have had to have access to your password. How did they get access to your password?
sbhmike
03-28-2003, 06:53 AM
let them take you to court, if what you say is true they will not win in the courts providing you appear at the hearing.
Go see a solicitor/lawer for advice , first 30mins of advice is usually free then decide how to proceed
helpme2002
03-28-2003, 06:56 AM
Ok easily,, winkie there are millions of hackers around the world you see, anyone could have gotten my password!
Its not too hard to hack hotmail passwords.
helpme2002
03-28-2003, 06:57 AM
How log do you think it will take them to take me to courte?
would you think i will recive compensation?
robinbalen
03-28-2003, 08:01 AM
Go see a lawyer. Seriously, just go and see one. Although people here can offer general advice, you really need to sit down, produce any documentation (emails, letters etc) and work out what you're going to do with a qualified lawyer. If you don't, you risk ending up with a big mess on your hands :|
~robin
cperciva
03-28-2003, 08:07 AM
Refuse to pay anything you don't feel you owe them, and let them take you to court. If you're a student in the UK, you almost certainly have access to free legal services through your local student union; take advantage of them.
-Edward-
03-28-2003, 10:38 AM
I went through this with another company whos now gone bust take a look at what people suggested to me back then it may be of help.
http://www.webhostingtalk.com/showthread.php?threadid=1321&highlight=Webnetics
Lesli
03-28-2003, 11:01 AM
This isn't anything that anyone on this board can really advise you with. You do need to talk with a lawyer, and the sooner the better.
Also, document your entire story. When did you first sign up with this company? When did you leave them? How did you terminate the account? Document all of that, too. Use exact dates, times if you have them, and so forth. You might also want to change all your passwords (should be doing this regularly anyway) and possibly get an email account that's not as easy to hack as your current one, if security's a problem.
Be civil in all your correspondence with this company. Sticking to straight, raw facts is better than losing your temper in email, IM, or on paper. You may also want to speak with a credit counselor to make sure that your credit record doesn't get this recorded on it as a defaulted transaction - that can really cause you problems later on down the line.
And definitely...get legal advice. This is a large amount, so the company will probably take it seriously, which means that you should, too. Your student status likely won't win you any stays or discounts or even sympathy - it may just mean that if collections goes ahead, they wait until you have a real job to start collections, and they'll keep adding interest until that time.
No joke, man, get legal advice. Your school might even have a legal advisor that assists students, if it's a college or university. I know that mine did.