Web Hosting Talk







View Full Version : FDC


thomor25
03-24-2003, 12:21 PM
I am getting tired of this crap. This is supposed to be fixed. I RUN A ****ING BB WITH 400 LAWYERS ON IT AND THEY DON'T LIKE THEIR BOARD GOING DOWN. Most of all its free to them. I'm sure 400 lawyers can find a way to get a loophole in your tos and aup and sue your asses. This is really pissing me off and I am $%^#ing livid. This needs to end now. Spen the damn money and take a look at my links for so help me god I will ruin the good left in your name on every bb across the land. This is unexcusable and totally uncalled for. Hell if you were FORD we would have gotten a settlement years ago for your bad service and support. The only thing that compares you to ford is to telling the DDOS attacks "Welcome back, Welcome back, Welcome baaaaccckkkk"

JeremyV
03-24-2003, 12:25 PM
Well alrighty then :D

RobTheGolfer
03-24-2003, 12:27 PM
Originally posted by thomor25
I am getting tired of this crap. This is supposed to be fixed. I RUN A ****ING BB WITH 400 LAWYERS ON IT AND THEY DON'T LIKE THEIR BOARD GOING DOWN. Most of all its free to them. I'm sure 400 lawyers can find a way to get a loophole in your tos and aup and sue your asses. This is really pissing me off and I am $%^#ing livid. This needs to end now. Spen the damn money and take a look at my links for so help me god I will ruin the good left in your name on every bb across the land. This is unexcusable and totally uncalled for. Hell if you were FORD we would have gotten a settlement years ago for your bad service and support. The only thing that compares you to ford is to telling the DDOS attacks "Welcome back, Welcome back, Welcome baaaaccckkkk"

If you are unhappy, just switch providers. Don't come here complaining when it is merely your server which is down, and not their network.

thomor25
03-24-2003, 12:31 PM
Originally posted by Rob_AcuNett
If you are unhappy, just switch providers. Don't come here complaining when it is merely your server which is down, and not their network.

Dude you coem into every fdc thread and boast about how your server on their network is up. THEIR DAMN NETWORK IS DOWN. My box has been up for 8 days as of yesterday. Umm hey smart ass how can my box be down when its been up for that long? Umm ITS THEIR NETWORK THATS DOWN. Wake the hell up and jump your damn ship you try to save in every frekkin fdc thread you'll just go down like the captain MR TITANIC.

RobTheGolfer
03-24-2003, 12:37 PM
How could your server not be down after 8 days of uptime? Someone could have easily made it go down with a runaway script, flooding of any kind, or anything else. They are currently having network problems, there is another thread about this. Coming here and threatening them will not make them work faster nor will it make them happy with you.

thomor25
03-24-2003, 12:47 PM
Originally posted by Rob_AcuNett
How could your server not be down after 8 days of uptime? Someone could have easily made it go down with a runaway script, flooding of any kind, or anything else. They are currently having network problems, there is another thread about this. Coming here and threatening them will not make them work faster nor will it make them happy with you.

Sorry if I was harsh to you directly but considering what is going on you have to understand.


Also if having 400 lawyars pissed at you is a threat, I'd consider it a death sentence instead. These aren't just "oh wow lawyers" these are powerful lawyers in some of the most prominet frims all around the country. These guy talk alot, we had 300 members in the first week of going live, and over 450 in the second week. They all specialize in different aspects of law. Some are still in law school but most have been at their firm for 3-6 years. This is one bunch you don't want to mess with and all this fdc downtime has actually given me an ulcer, do you know what it is like to have an ulcer? I'm sure they could find some way of sueing for that in itself. I repeat, do not mess with this bunch. 1 lawyer is caution, 2 lawyers is a warning, 3 lawyers is trouble but over 400? I thinkt hey better get their act in gear.

Mrdredd
03-24-2003, 12:48 PM
thomor25 - switch providers dude.
I used to be with FDC... one of my staff members cancelled the server by mistake... i was pissed.. for 2 min, then i realized he had gotten me to do what i wanted and should've done earlier.
I switched providers, and im not getting constant down times.

thomor25
03-24-2003, 12:55 PM
Originally posted by Mrdredd
thomor25 - switch providers dude.
I used to be with FDC... one of my staff members cancelled the server by mistake... i was pissed.. for 2 min, then i realized he had gotten me to do what i wanted and should've done earlier.
I switched providers, and im not getting constant down times.

where are you at? are prices comparable? movign is gonna bea huge hastle I really can't deal with, I have been dealing with this for 2 weeks. I spent my spring break worrying about my clients and the server tryign to fix stuff and get stuff done.

sprintserve
03-24-2003, 12:57 PM
thomor25,

Just cool it a bit. Generally, it's cool that you got 400 lawyers behind you. It's unfortunate that your server has been going down a lot. Generally if you think that it warrants a legal action, you can discuss it with those lawyers. However, I think it shouldn't be blown up sky-high. In the worst case, why don't you just look around, and find another provider? The last thing that we want to see is another host getting sued for a DDOS...

That said, as for this mystery of why certain parts of the network seems down and certain of the network seems up, let me use this piece of information from the sales, and speculate so we can have less of such confrontations "mine is up.. boo to yours" .... If it is off the target, don't "boo" me :)

According to a sales email reply that I got, the servers are all connected on separate 100mbit lines. i.e. FDC didn't use a full 1GBit pipe and share it network wide. Instead for 1Gbit, it will come in 10 100mbit lines. This is presumably to allow them to control usage better i.e. you won't have a few clients sucking up a huge chunk of the bandwidth since the shared line is maximum 100mbit.

From there, it's apparent that it's perfectly possible that 1 of those 100mbit lines go down during a DDOS. Having isolated it such, the other 9 100mbit lines would be unaffected. However all the machines on that particular 100mbit line would be. This would explain why we get conflicting reports whenever there's a downtime on their network because it's always just specific 100mbit lines and not all of them.

Well this is just an educated guess based on what little information I glean from the sales reply. Hope this helps.

leagleaze
03-24-2003, 01:27 PM
Themor honey calm down now ;)

It is of great concern when a company fails to provide the service that it offers, and Themor is quite correct we are distressed at the repeated failure of the site that he hosts for us.

Fortunately we realize it is not his fault that this problem is occurring. However, it is understandable he is upset and frustrated.

I know that as the manager of a board with almost 450 members and lord knows how many guests visiting, I am upset with this constant downtime. And I know my members are frustrated and upset as well. I can only imagine that Themor's other clients, those who pay for his service which we do not since he was kind enough to provide us the space for free, are similarly upset, in fact perhaps more so.

I also imagine that those of you who have customers on the service who are constantly complaining to you are also upset. This is very unfortunate.

We are interested, as I am sure is everyone else, in gaining a better understanding of what is going on. Whether it is in fact typical, whether there are better ways to deal with a denial of service attack and so on. Also, what the host plans to do in the future to combat these problems.

There are many hosts as you say, it is easy enough to leave one and go for another, However, this fact does not excuse one host from failing to meet reasonable obligations and engaging in business practices that are reasonable for the circumstances. A company incurs obligations when it goes into business and there are ramifications for a failure to meet these obligations.

And while there is no guaranteed uptime for this host, it is assumed that a service will be up a reasonable amount of time, reasonable defined as what is commmon in the industry.
Of course, at present, I do not know enough to know whether this is or is not the case with this particular host.

I am more interested in a solution than I am a lawsuit, as is everyone else, I assume.

I have been somewhat bemused however as I have read the threads on many of the good and bad hosts out there. It seems to me that some of the bad hosts are utterly unaware of the fact that you cannot just go into business and expect people to take it when you, pardon my language, screw them over. Not that I am suggesting that is the case with this particular host mind you, just a general observation.

Sooner or later such hosts probably will run into someone, such as myself, who is not terribly likely to just shrug it off, but rather, to defend her rights under the law. It doesn't take an attorney to do this. Simply someone who is fed up enough to say no, I don't think you are going to get away with this.

thomor25
03-24-2003, 01:35 PM
Thanks hun :D

IFAPaulB
03-24-2003, 01:36 PM
Before everyone gets all bent out of shape over whether it was someone's server or the network, let me say that I tried accessing fdcservers.net about 30 minutes ago, and I could NOT access the page. I tried again 10 minutes, later, and same problem.

sprintserve
03-24-2003, 01:48 PM
leagleaze,

The solution is as some had suggested: perhaps to look elsewhere. The reason is not because we are dying to be scavengers, but mainly because of the fact that we do think there are quite a few worthy hosts up here, and we do know the host in question had faced some problems recently.

As for the fact that they are many hosts running around and screwing others, that unfortunately is the case and the amount however becomes a huge deterrant in itself in any claimants from taking any action. But you are right that sooner or later, there will be.


And while there is no guaranteed uptime for this host, it is assumed that a service will be up a reasonable amount of time, reasonable defined as what is commmon in the industry.
Of course, at present, I do not know enough to know whether this is or is not the case with this particular host.


Love Lawyers and their terms :D

sprintserve
03-24-2003, 01:51 PM
Originally posted by IFAPaulB
Before everyone gets all bent out of shape over whether it was someone's server or the network, let me say that I tried accessing fdcservers.net about 30 minutes ago, and I could NOT access the page. I tried again 10 minutes, later, and same problem.

And as Rob mentioned, his is up. He wouldn't lie as he got clients on it and he will be caught red-handed if he tried. So he wouldn't. And I do have one server on it that I am administering and it is up too. Do read my above post on why there's inconsistencies. (based on my deductions) I think that may help.

leagleaze
03-24-2003, 02:07 PM
Originally posted by sprintserve




Love Lawyers and their terms :D [/B]

And we love you too. ;)

Let's be realistic here, you and I agree on this, the solution is an obvious one, and it is to leave. Despite the fact I am a lawyer, I am far from litigious. I might feel differently if I thought they were messing around, but I don't think that is the case at all.

Rather, from what I have seen my opinion is that this host doesn't seem particularly reliable. I don't know why, all I do know is when my site goes down I look at their site and 9/10 times it seems their site is down too. I'm no technology guru but that leads me to the conclusion that the problem is on their end.

I also think however they are equally frustrated. Hopefully they will be able to find a solution.

sphere2
03-24-2003, 02:37 PM
If it's this much stress, then it's time to go. Moving your site can not be as stressful as what you are describing.

It's a pain to change hosts, but when the problems are constant you need to just move, you will probably feel better.

You won't have to go to every forum to talk about your bad experiences, and your business will once again be preserved.

You sound like you are already at that stage without realising it.

I wish you the best of luck, and what ever is going on with fdc hope they get that fixed soon.

Mrdredd
03-24-2003, 03:16 PM
themor, save your database and transfer it over to your new host.
are you co-locating or using there dedicated servers?

AcuNett
03-24-2003, 03:29 PM
TheThor, what subnet are you on? Currently I'm able to access fdcservers.net

thomor25
03-24-2003, 03:41 PM
Originally posted by AcuNett
TheThor, what subnet are you on? Currently I'm able to access fdcservers.net

Yeah they are back up, they been back up for about almost 2 hours. I'm 66.227 and it is their network and not the server i'm on

2:40pm up 6 days, 18:42, 1 user, load average: 1.25, 1.20, 1.29
USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT
**** pts/0 ***2:40pm 0.00s 0.09s 0.02s w

simnetwork
03-24-2003, 04:50 PM
Do you want to know what Adam answer me because i write email saying my account was down?

Stop emailing me when i check your account is up....and today was all down also their website.... have no more words on fdc

mainarea
03-24-2003, 04:57 PM
thomor25 - They have no SLA. I don't think they're just sitting there twiddling their thumbs while there are network problems though, when they have downtime, they lose money and customers.

Don't like it? Move.

- Matt

neonlexx
03-24-2003, 05:01 PM
Actually I think they do twiddle their thumbs, they have questionable business practices and employees at best.


They provide a shotty service and most likely employ monkeys to run their networks.


Its really sad, they lost their original cogent line b/c they hosted spammers, warez and DoS attacks, great company.

Every week they are down, if they had an SLA people would've been comped for the next 5 years and given a free rack.

music
03-24-2003, 06:15 PM
While the last week has not been very good, the progress over the last 5 months has been impressive with a few bumps along the road. They said they were going to move into a new data center, build a new website, post pictures for everyone to see, invite anyone to visit and they did it.

FDC say they are fixing the problems, I think they will, hopefully sooner rather than later. Obviously, it is in FDC's best interest to get these problems resolved.

It seems that some of the WHT members would probably like nothing better than to see FDC go out of business, for what ever reason. I find the staff knowledgeable and Petr is a good guy. I personally am hoping they make it and continue to evolve. Of course being an underdog all my life, I always like to root for the underdog.

mainarea
03-24-2003, 06:48 PM
Waiting 1 hour for a reply to their reseller support system. I can wait though, up to 8 hours will be acceptable for my quick question.

- Matt

TheVoice
03-25-2003, 01:27 AM
You have 400 lawyers. Lawyers have money. SPEND SOME MONEY ON A REAL SERVER!!!! Sorry for the caps but I mean come on.

leagleaze
03-25-2003, 02:20 AM
Originally posted by TheVoice
You have 400 lawyers. Lawyers have money. SPEND SOME MONEY ON A REAL SERVER!!!! Sorry for the caps but I mean come on.


We do? DUDE! Cool! I think I'll go buy my own hosting company. And a porsche. I've always wanted a porsche.