Hi fellows,

I contacted you some time ago when I was looking for a good replacement to Digiweb, and I was going to join *****. From bad to worse, you would say!

On your good advice, I subscribed to Wizards Hosting, but I am late with revamping my site, so I had to endure the Digiweb "migration to new servers".

I could tell you about how unprofessional they handle this process (mail server change without any notice, site continuously down, ...). However, what would better illustrate this than going to their own site (www.digiweb.com); you just get an HTTP 400 error! What can you expect from a host that cannot even migrate its own site!

Mariano

I dumped them in February after 5 years. It was a love/hate relationship for most of my time there.

I did not make a great change however, and am shopping again.

Not going to wait five years this time... :rolleyes:

-t

Here's my Digiweb horror story:

A few weeks ago, our mail server stopped working. Totally. I emailed and persistently called them numerous times in different time zones, yet still no answer.

A few days ago, after two weeks of receiving no email from our domain, I receive an email from Interliant which practically said "Hurrah, we bought Digiweb. Log in through this URL."

I thought, "Okay, Digiweb sucked. Maybe this is a good thing. Forget that hosting transfer. Let's try this out." And so we did.

Lo and behold:
Majority of the features in the control panel was not working
We can't log in to our FTP and even back up our site
We can't change the password or contact email address through their oh-so-useful controlpanel
Our administrator email username and password was incorrect, and they can't tell us what it is
They deleted all our mailboxes
In the rare instances that they answer our emails they actually can't answer them.

And I thought Digiweb was the worst webhosting company on the planet.

Good thing there was one thing working on the control panel of Interliant: the cancellation notice.

Originally posted by chette
[clip]Good thing there was one thing working on the control panel of Interliant: the cancellation notice.

Don't count on that working either.

My account was still active 90 days after I cancelled it thru the Interliant control panel. I sent them emails to every account I could find, cancelled through both the Digiweb and Interliant control panels, and called the support numbers (both 800 and toll numbers).

I checked by credit card billing very carefully and did not receive any additional charges, but I suspect I could still log into my account on Columbia if I had any idea what the current password is. I changed the password to a random list of characters and then verified it by cutting and pasting into the change password prompt :).

-t