I booked 5 domains from ENOM and 2 from Bulkregister. I hosted all the 7 domains on one server. But most of the time these 5 domain names are not resolving but the 2 which i booked from bulkregister are getting resolved. I send so many emails to enom but they are not responding. What should I do with these 5 domains cos they are of no user half of the time they down. What should I do now? I wont get the refund and can not book the domain from bulkregister because domains are already booked.
:bawling: :bawling: :bawling: :bawling:

transfer them to another registrar like bulkregister.com or stargateinc.com

Will they refund the money or not. First they have to delete from there servers and then only bulkregister will register the domain.

if i were you, i wouldn't register anything with bulkegister.com...err..california keyconnect!
www.keyconnect.com
it took them about 3 weeks to change 4 lines of information in my DNS file.

Enom took three weeks to change one line :o
So do you think that Enom *****

the best part about my experience with keyconnect(bulkregister) was that Gregg argued with me everytime I spoke with him about his ability/duty to change my info. If you are looking for a good registrar, try dotster.com , I keep hearing good things about them

Will they refund the money or not?


probably not :(

Jolly, if your domains at enom are not resolving then you must be using their DNS services. If you change the DNS to point either directly to your host (and let them set up the domain), or to a service like http://mydns.com then you'll be fine.

chicken can you please tell me in detail about DNS service what can i do with it

Originally posted by jolly
I But most of the time these 5 domain names are not resolving but the 2 which i booked from bulkregister are getting resolved.
Most of time? Meaning sometimes it's resolving but most of the time not? I doubt this because I've never experienced this with Enom.

Or is it all the time not resolving?

My impression on Enom is that they are a great registrar and they offer free DNS service, domain and e-mail forwarding among others, that give you much flexibility what to do with your domain.

If your 5 domains registered at Enom were not resolving ALL the time that could only mean that you have the wrong nameservers on record. Login to your account at Enom and select the domain name/s you want to edit then go to "Configure host/mail records..." or "Select DNS servers..." Study carefuly the instructions on these pages and do what you want to do with your domain.

Hi,

I think i'm in the same position as you guy's. I use PowerPipe, an enom reseller. I have registered to domains with them. Now i have a dedicated server, so first i had to register my nameservers, which i did, well its been 24 hours. Well powerpipe were mean't to do it. My domain www.valuablehost.com, does not resolve now. It used to resolve to enom's start page. I haven't changed a nameserver yet, although when i try to add my name servers:

Name Server: ns.valuablehost.com
Name Server IP: 66.54.221.129
Secondary Name Server: ns2.valuablehost.com
Secondary Name Server IP: 66.54.221.130

It doesn't seem to work.

Any ideas !?!?!
Originally posted by Mivo

Most of time? Meaning sometimes it's resolving but most of the time not? I doubt this because I've never experienced this with Enom.

Or is it all the time not resolving?

My impression on Enom is that they are a great registrar and they offer free DNS service, domain and e-mail forwarding among others, that give you much flexibility what to do with your domain.

If your 5 domains registered at Enom were not resolving ALL the time that could only mean that you have the wrong nameservers on record. Login to your account at Enom and select the domain name/s you want to edit then go to "Configure host/mail records..." or "Select DNS servers..." Study carefuly the instructions on these pages and do what you want to do with your domain.

We should do something. It gives very bad impression to customers cos sometimes the domains are resolving and sometime they are not. I have send so many emails to enom but no response from there side.
MIVO if the name server are wrong and why they are resolving sometime and sometimes not. If nameservers are wrong then domains should not be resolved.
This is very ridiculous problem and there is no one to help.
Please suggest what do do:o

Jolly :( i am in the same problem as you :( i have no idea what to do! AND I NEED MY DOMAIN UP A.S.A.P
Originally posted by jolly
We should do something. It gives very bad impression to customers cos sometimes the domains are resolving and sometime they are not. I have send so many emails to enom but no response from there side.
MIVO if the name server are wrong and why they are resolving sometime and sometimes not. If nameservers are wrong then domains should not be resolved.
This is very ridiculous problem and there is no one to help.
Please suggest what do do:o

Hostexp we should do something. Clients are facing lot of problems. Its really disgusting cos sometimes names are resolving and sometimes they are not.
If there is some problem in name servers then why they are resolving sometimes
:o
Hostexp what do you say?

Originally posted by jolly

Please suggest what do do:o

Have you tried contacting this guy. He's their tech guy:
Billy Knott <billy.knott@enom.com>

This is what he send me but nothing is working. I tried to contact him again but he is busy with his work i guess


There are TWO different ways to do this, depending on whether you bought the name directly through eNom or not. BOTH alternatives are listed below. The 1st example if you bought the name DIRECTLY through eNoom, and the 2nd example is if you did NOT buy the name directly through eNom, (you bought it through a reseller).

EXAMPLE 1) ######### If you DID buy the name directly through eNom:

Use this as a template:

The only thing you need to do is get into your account

with us and click on your domain name, this will take you to the "account

information" page. Now you click on the domain name (it is now a clickable

link) this will take you to the "third level domain" page Once there, erase

anything in the "host name" boxes and also erase anything in the "address"

boxes. At this point, you enter www on line 1 in the host name box, choose

URL Frame for a record type, and put you entire URL in the address box, and

when you are done, scroll down to the bottom of the page and click on the

word "modify". It should look like this:



HOST NAME RECORD TYPE MX PREF ADDRESS

###########################################################################################################################


www url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>



@ url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>
It will take up to 4 to 8 hours to go into effect.

##################################################################################################################

EXAMPLE 2) ############# You did NOT buy the name directly through eNom,

you bought it through a reseller:

Use this as a template:

The only thing you need to do is get into your account at the web address:

access.enom.com

Log in using your domain name and the password. Once there, erase
anything in the "host name" boxes and also erase anything in the "address"
boxes. At this point, you enter www on line 1 in the host name box, choose
URL Frame for a record type, and put you entire URL in the address box, and
when you are done, scroll down to the bottom of the page and click on the
word "modify". It should look like this:



HOST NAME RECORD TYPE MX PREF ADDRESS

###########################################################################################################################


www url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>


@ url frame OR url redirect 10 (your url goes here) ie- <http://www.geocities.com/yourpage.html>

Click "modify" when done to save the changes.

It will take up to 4 to 8 hours to go into effect.



Billy Knott
Technical Support Manager
eNom Inc.
an accredited ICANN Registrar
billy.knott@enom.com
:D :D :D :D :D

jolly, your post above is an aswer for redirecting your domain to an existing website. Please check if you've got the correct nameservers on record by going to
"Select DNS servers".

BTW are you using Enom's nameservers or are you using your own?

I am using my own name servers and everything is fine from my side.

Originally posted by jolly
I am using my own name servers and everything is fine from my side.
Have you checked your domain record at Enom's and does the record indicate that the domain is using your nameservers?

MIVO just tell me onething why names are resolving sometimes and sometimes not.
If you think there is something wrong then why they are resolving and not resolving sometimes :D

jolly, when a domain name doesn't resolve correctly there are several factors. One of course is the registrar's database is not working propertly but it is also possible that there is something wrong with your server or your server's DNS configuration for a particular domain.

The best thing to do now is to trace whether you have the correct settings on the registrar's side or your server's side. I was asking you to review your record at Enom if you've got the correct settings. If this is verified then at least that's done and we check for other possible cause of the problem.

Mivo I booked these domains from reseller so I dont have access to access.enom.com
And the reseller of enom sucks he dont even reply to my emails. Finally I have email Billy Knot of ENOM to give me the username and password of the domains so that I can check out what is wrong.
And I have checked my setting everything is fine now the problem is on enom side.
MIVO what do you do?

jolly, sorry I'm not yet convinced that the problem is with Enom. If there's something wrong with the Enom database I guess all domains within that database would be affected but I got a domain at Enom that is working perfectly.

What I see in your situation is to consider all possibilities what could have went wrong. If you have already checked your record at Enom and it's correct then if I were in your situation I would review the DNS settings on my server and if that's correct... well I know your situation is not fun to be with. :D

Mivo its not only jolly, but i'm having the same problems!
Originally posted by Mivo
jolly, sorry I'm not yet convinced that the problem is with Enom. If there's something wrong with the Enom database I guess all domains within that database would be affected but I got a domain at Enom that is working perfectly.

What I see in your situation is to consider all possibilities what could have went wrong. If you have already checked your record at Enom and it's correct then if I were in your situation I would review the DNS settings on my server and if that's correct... well I know your situation is not fun to be with. :D

Originally posted by Hostexp
Mivo its not only jolly, but i'm having the same problems!

Hostexp, your problem is different from jolly's because yours is setting up your own nameservers at Enom. As far as I know if you want to have your own nameservers enabled at Enom's it would have to be enabled manually by their tech. It would probably good for you to contact Billy Knott directly.

Originally posted by Hostexp
Hi,

I think i'm in the same position as you guy's. I use PowerPipe, an enom reseller. I have registered to domains with them. Now i have a dedicated server, so first i had to register my nameservers, which i did, well its been 24 hours. Well powerpipe were mean't to do it. My domain www.valuablehost.com, does not resolve now. It used to resolve to enom's start page. I haven't changed a nameserver yet, although when i try to add my name servers:

Name Server: ns.valuablehost.com
Name Server IP: 66.54.221.129
Secondary Name Server: ns2.valuablehost.com
Secondary Name Server IP: 66.54.221.130

It doesn't seem to work.

Any ideas !?!?!


Although this is Jolly's thread, I took a look at your domain. You have no nameservers listed at all. Now, if you *did* in fact register your nameservers, it will take much longer than 24 hours for (more like 1-2 weeks) for everything to settle in.

By registering your nameservers, you mean you email either enom or powerpipe this info:

Name Server: ns.valuablehost.com
Name Server IP: 66.54.221.129
Secondary Name Server: ns2.valuablehost.com
Secondary Name Server IP: 66.54.221.130

-and they told you that they will take care of registering them, correct?

Originally posted by jolly
I am using my own name servers and everything is fine from my side.

Jolly, I think it would be helpful if you could PM the 5 domain names in question to either I or Mivo so we could take a look.

You say you are using your own nameservers (quoted above). This means that you have set up, and are using, ns1.yourdomain.com, ns2.your... correct? So when you do a whois on the domains, your nameservers are listed for the domain, correct?

Originally posted by jolly
Will they refund the money or not. First they have to delete from there servers and then only bulkregister will register the domain.

It doesn't matter whether they refund the money or not (likely "not").

All you need to do is have the domains transferred to another registrar (Since your bulkregister domains seem to be working, they would be a logical choice in this case), this is normally called a "Registrar Transfer" and is quite common. The new registrar will charge you a fee for one-year of registration, this fee will EXTEND your current registration term by one year. There is no need to delete records, etc.

Don't you have to wait so many days before you can transfer a domain to another registar?

Yes, usually 60 days. It wasn't mentioned that these domains are brand new. I assumed from the conversation that they weren't.

I *highly* doubt that this is a registrar issue, rather a DNS issue.

Ditto Chicken.

I've recently got an issue with one of my domains housed in my U.S. server but registered in our country's registrar. I initially thought that there was something wrong with the registrar's database. I got hold of their tech and we went over and traced what went wrong. It appeared that everything was fine at their end and it was my nameserver that could not resolved the domain. I tried deleting the domain, cleaned the DNS record up and recreate the domain again on my server and after that it worked fine.

Sorry chicken, i doubt that, i am having the same problems!

:D
Yesterday I send 5 emails to Billy Knot and today all the domains are resolving. So hostexp you also send 5 emails to Billy knot hopefully your domain will also resolved.
But I don't know for how long these domains will resolve or maybe these domains are resolving for the time being who know. Anyhow I will update you guys with ENOM wonderful :angry: service

Ill send 20 :)

Originally posted by jolly
:D
Yesterday I send 5 emails to Billy Knot and today all the domains are resolving. So hostexp you also send 5 emails to Billy knot hopefully your domain will also resolved.
jolly, did Billy respond to any of your e-mails? Did he say what went wrong and what he did to fix it?

I told you that people of ENOM are very busy they dont have time for there customers. why should they send me any reply :D
THEY DONT CARE :angry: :angry: :angry:

Originally posted by Hostexp
Sorry chicken, i doubt that, i am having the same problems!

Your problems are different. Assuming they have indeed been entered (granted questionable, heh), then all you have to do is wait a bit. Be patient. Figure it could be 6-12+hours after they did anything (who knows), but even if they did it right that moment...

-it would still take 48-72 hours minimum really for things to work properly at *all* ISPs, like yours for example (could be longer). It might not work but you should be able to find it in the records soon.

Your domain is not going to resolve however for some time. I don't see *any* nameservers associated with valuablehost.com at all.

Originally posted by jolly
I told you that people of ENOM are very busy they dont have time for there customers. why should they send me any reply :D
THEY DONT CARE :angry: :angry: :angry:
Let's see. You previously sent Enom 5 e-mails and they DID NOT respond and your domains DID NOT resolve. You sent Enom 5 e-mails again and they DID NOT respond and your domains DID resolve. And all this time you do not know what the heck is going on! All I can say is expect more surprises to come. :D

Of course not, i can't add the nameservers IF my nameservers ARE not in the REGISTRY!
Originally posted by Chicken


Your problems are different. Assuming they have indeed been entered (granted questionable, heh), then all you have to do is wait a bit. Be patient. Figure it could be 6-12+hours after they did anything (who knows), but even if they did it right that moment...

-it would still take 48-72 hours minimum really for things to work properly at *all* ISPs, like yours for example (could be longer). It might not work but you should be able to find it in the records soon.

Your domain is not going to resolve however for some time. I don't see *any* nameservers associated with valuablehost.com at all. :bawling: :bawling: :bawling: :bawling: :bawling: :bawling: :bawling:

Now three domains are resolving 2 are not.
NOW WHAT TO DO.
If you say that something is wrong from my side then I am going to kill you. All these domains are running on one name server.
Yeh maybe the name server is not working thats why three are resolving and 2 are not
:stickout

Chicken check out all the domains and see how many are working

They all work fine for me Jolly.

I don't understand...If you are so upset with eNom, than why not transfer to a new registrar and be done with it.

I agree with TheOp on this, if you are not satisfied with their service, then just transfer to another registrar.

I am a reseller for enom myself, though sometimes Billy replies me with short emails and I do not quite understand fully the reason of my problems. So, if I can't get hold on Billy to get my answers, I would press Laurie for it. And I always get my problems solved.