Here is the response I got from my hosting company because I complain for the slow responses of their servers and the page cannot be displayed errors I get very often:

"...one complaint out of 100's of other forums users then you may understand why we think that it may not be related to a problem on our side. Occasionally during heavy use some of our user may experience some slowness but I can assure you that this does not happen on a daily basis with all users. It only seems to be happening to your particular web site. It may be that the way it is coded is not compatible in some way with our system. It may suit you better to host the forum on another server until your account expires with us. I am sorry but it comes to a point where there is little more we can do for you on this occasion. If this was happening to everyone then I would agree there might be an issue but as I said before it only appears to be happening to your site.
As our systems seems not to be able to host your forum as you would like it I can only suggest that it may be advisable to source another host on this occasion. As much as we do not like to loose any customers. I feel that there is little more we can do for you. It's obviously an irresolvable problem that appears to be unique to your particular site and we do not want to cause you anymore distress."

Here is my forum: http://www.dpgr.gr/forum
And now I ask you: Is there anything wrong with my forum (I doubt) or is it with my server? And what is the cause of the problem and slow responses?

It's really slow... YaBB however is not the best forum, and is banned in some hosts. You may want to consider changing that. Try Invision or PHPbb. That said, the site is still slow beyond belief....

Originally posted by sprintserve
It's really slow... YaBB however is not the best forum, and is banned in some hosts. You may want to consider changing that. Try Invision or PHPbb. That said, the site is still slow beyond belief....

YaBB SE ? I doubt! I think it is ok. Nobody has problems with it. Only with YaBB Gold 1 some hosts had problems.

YaBB SE is a little slow.. As well as the YaBB Portal. I've tried both.
I also ran YaBB Gold for about a year. Althouhg I had no problems with Gold, SE was a bit sluggish.

I presently run phpBB with a php-Nuke portal and it works great.

I've been to other YaBB forums before and they are molasses slow. But I don't know what versions they were. I thought it was just those sites, but it may be a script problem and really not the host's problem like your email asserted.

The host gave you what would appear to be an honest response to something that is more then likely a script issue.

There are quite a few legitimate complaints concerning Yabb (yes Yabb SE). I'd start by getting a bettter forum software.....

Then if it is my forum software, why static pages are also slow?
For example the very light index page!
Or the photos!? They are downloaded very slow!
And why YaBBSE community doesnt have problems?
www.yabbse.org/community

Did that host say "irresolvable"?!

Originally posted by fabrikated
Did that host say "irresolvable"?!

Yes, what is the point?

Well Michael,

You asked for advice and we gave it. Then you don't believe our advice. When other past users give their feedback you challenge them. When others ask questions (may not seem relevant), you give a curt reply.

All I can say is: Have a good day :)

Did that host say "irresolvable"?! Errr yes he did....
ir·re·solv·a·ble ( P ) Pronunciation Key (r-zlv-bl)
adj.
Irresoluble.
Impossible to separate into component parts; irreducible.


Hope that helps...;)

As for your index page, I'm not sure I see the problem;

Load Time by Modem Speed
Modem Speed-------------Download Time
14.4k-----------------------25.38 seconds
28.8k-----------------------13.69 seconds
56k--------------------------7.95 seconds
ISDN (128k)---------------4.63 seconds
T1 (1.44 MB)---------------2.23 seconds

Total Page Size: 42088 bytes
Total Graphics: 12027 bytes - 9 images
Server Connections: 1


Perhaps the problem is your own internet connection?

As for your index page, I'm not sure I see the problem;

Total Page Size: 42088 bytes
Total Graphics: 12027 bytes - 9 images
Server Connections: 1

Perhaps the problem is your own internet connection? [/B]

Try this page which has nothing to do with the forum:
http://www.dpgr.gr/index.php?page=resolution
And this:
http://www.dpgr.gr/index.php?page=digitalphotography
Do they load normally? And the images? No problem with these pages? So the problem is only in forum? (www.dpgr.gr/forum)

Both of those pages are part of the Yabb Portal...

Doing a tracert I see the last few hops are a bit high but you are trans-atlantic from me and they aren't really all that high.

I don't know what to tell you Michael, perhaps the host is right and it's your scripts that are the problem. There isn't anything out of the ordinary that I can see....

I did a spot check on the Dr. forum.

I have good news and bad news. The RESPONSE time from five different locations were between 33 and 60 seconds.

Now for the good news. Your London viewers will not complain but once as they won't return to the site. That time was 89 seconds.

I went to the bathroom, read this mornings newspaper,
returned, and your forum still hadn't loaded.
Yes, it seems a might bit slow.

The forums are very slow no doubt about it.

Both of those pages are part of the Yabb Portal...

No you are wrong. There is no YaBB portal. It is just a module (separate from the forum) that adds pages to a database (even this database is separate from the forum database).

You didnt tell me about the speed that images are coming. Is it fine?

DPGR Virtual Community | Powered by YaBB SE & YaPP
© 2002-2003, YaBB SE Dev Team. All Rights Reserved. This is off both of those pages. They sure look like part of the Yabb system to me Michael.

Good luck to you....

Originally posted by Hostjock
I went to the bathroom, read this mornings newspaper,
returned, and your forum still hadn't loaded.
Yes, it seems a might bit slow.

Yeah thanx for the warning! :eek:
I did know that my site is slow. But I ask: Is it fault of my server or of my software? Or the comination?
Answer to these questions:
1) Why www.yabbse.org/community is not slow?
2) Why my images are loading slow?

Originally posted by Watcher_TVI
This is off both of those pages. They sure look like part of the Yabb system to me Michael.

Good luck to you....

Please my friend try to understand. This is just a footer I have inserted to every page of my site, in order to be similar and not different to site - forum. Nothing to do with the YaBB forum!

Alright.. Michael.

Let's do this... I let you upload to our servers temporarily and you can compare. Then you can tell if it's the software fault or the host. How about that?

Contact me if you are interested.

Originally posted by sprintserve
Alright.. Michael.

Let's do this... I let you upload to our servers temporarily and you can compare. Then you can tell if it's the software fault or the host. How about that?

Contact me if you are interested.

Have tried something like that 1 month ago. See:
http://dpgr.hostabox.net/forum/?op=forum

.....

Then you should know the answer..... why are you asking again? :confused:

I'm getting a page cannot be displayed message.

OMG LOL :karate:

Originally posted by sprintserve
.....

Then you should know the answer..... why are you asking again? :confused:

What is the answer? :( :confused:
If it is my server problem, then why no other user is complaining?
If it is my forum software problem, then why it seems to run ok in the second server?
Maybe it is the combination of my current server configuration with the forum software?? I dont know what to say anymore!!!

Originally posted by mtgm
I'm getting a page cannot be displayed message.

In which link?

Change your host and give them a try. I don't think it's the host.

Try to clear your temporary files and load your webhost's webpage

If it loads fast, then it's your script.

You may want to try ttForum: http://www.ttforum.com/ttforum - it's basically YaBB SE with beefed up security and speed. YaBB SE has some huge security issues and ttForum corrects that. There is also a conversion utility from YaBB SE. YaBB SE is still the underlying code, however ttForum builds on that with extra speed and security. May be worth a look for you :)

We used to host the official YaBB SE website (www.yabbse.org) and I can tell you straight off it causes load issues. E.g. sending a P4 1.7GHz, with 1GB RAM and 3 other sites on it up to loads of 8 or 9. We have noticed no such issues with ttForum.

Okay, couple of things:

1) your main page seemed to load just fine, it didn't load with rocket speed :) but if I compare it with other sites, it was reasonable (and I must admit, my ISP is a little slow today for a cable connection ... it only can improve)

2) I am somewhat surprised with your attitude. You asked for advice and well, most posts clearly stated that Yabb is slow. You can argue it as much as you want, it is the experience from users of Yabb! I kind a feel you just don't want to switch to a different forum script ... my advice: do it a.s.a.p. Get it solved, get it over with.

3) A lot of hosts have problems with forum scripts. If you want to do it the safe way: use vbulletin (like these forums) or phpBB. be sure to avoid flat ascii databases! The e-mail you received from your host does not seem strange to me. Other hosts would probably have terminated your account already.

Just see it as a nice adventure ... shop around for a new script (www.hotscripts.com), the excitement of installing something new ... :D

You asked. You were answered. You didn't believe. You asked again. Same answer. You still don't believe. You asked again. Same answer. You still refuse to believe.

Why?

Why waste your energy asking if you aren't going to listen to the responses? And, why waste our time?

Originally posted by Incognito
You asked. You were answered. You didn't believe. You asked again. Same answer. You still don't believe. You asked again. Same answer. You still refuse to believe.

Why?

Why waste your energy asking if you aren't going to listen to the responses? And, why waste our time?

Ok thanx for the psychologistic analysis!
However nobody answers to my questions:
1) Why www.yabbse.org/community doesnt have problems?
2) Why this temporary upload of my forum to other server doesnt have problems?
http://dpgr.hostabox.net/forum/index.php?op=forum
3) Why my forum www.dpgr.gr/forum works fine sometimes (mostly on noon and evening) and it is slow other times (like now?)

Based on everyone's answers it's pretty obvious.

1. First of all, it's a dedicated box. Yours is a shared virtual hosting. I am sure they had something that's a lot more powerful, perhaps even a dual since it used to be a 1.7ghz box

2. I can only speculate, but someone from hostabox probably can answer better. Their server probably has pretty low loads.

3. It is because during off-peaks, the loads are low.


In short... it's all about the load. Just different situations.

If you insist on YaBB, get a dedicated box. I am sure you won't have the same issues unless you get to be very popular.

If you insist on YaBB, get a new host and pray that their servers don't hold many people. But I wouldn't count on it.

If you insist on YaBB, do yourself a favour and listen to what everyone's saying :)

Originally posted by sprintserve
Based on everyone's answers it's pretty obvious.

1. First of all, it's a dedicated box. Yours is a shared virtual hosting. I am sure they had something that's a lot more powerful, perhaps even a dual since it used to be a 1.7ghz box

2. I can only speculate, but someone from hostabox probably can answer better. Their server probably has pretty low loads.



This is a correct issue that I have to examine! Thanx.
But how do you know that http://dpgr.hostabox.net/forum/index.php?op=forum is dedicated? I didnt know that!!!!

I said the yabb community, not hostabox. There are likely to be other domains on it for hostabox, but it doesn't use as much resources. I am speculating, but with the knowledge that YaBB is horrible and creates extensive loads, it's a given.

Originally posted by sprintserve
I said the yabb community, not hostabox. There are likely to be other domains on it for hostabox, but it doesn't use as much resources. I am speculating, but with the knowledge that YaBB is horrible and creates extensive loads, it's a given.

Dear Sir thanx for your reply.
Well first of all I have to say that I am not a reseller or a hosting representative or even YaBB admin or whatever. I am just a poor customer who faces problems and needs advices. I had some problems with my host so I found hostabox who offered me a test account. I uploaded my site and it seems to me that it is better. So should I change host or not? Changing forum software is not so easy because I dont trust anyone. As I hear that YaBB is horrible I have heard from a lot of my friends that phpbb is horrible and so on...

Well changing host may solve the problem temporarily till the server fills up, then you will be back to square one unless the host really know what the yare doing.

You friends... they are probably users. Their perspectives are different from us as a host. As a host, we are saying that it's CPU intensive to run YaBB. I doubt your friends see it from that angle, or care about performance, but more about features. Even that said, phpbb is good for what it does.

Changing forum software is not so easy because I dont trust anyone. As I hear that YaBB is horrible I have heard from a lot of my friends that phpbb is horrible and so on Then, once again, if you don't trust anyone, why did you ask us? Stick with YABB...have problems...really quite simple. Go to VBulletin, phpBB, Invision, Burning Board, reduce problems. Get extremely popular with large number of users with even those boards and you will have to go to a dedicated server.

Listen to your friends or industry professionals? Your choice.

Seems like this thread is going round....round...

ok guys thanx.

Originally posted by UltimeWWW
Seems like this thread is going round....round...

Ya. And 48 hours without sleep don't improve my mood answering it........

However I dont understand why right now my forum is loading and behaving normally. Maybe this faulty software YaBB SE from time to time behaves kindly :p

Originally posted by Dr_Michael
However I dont understand why right now my forum is loading and behaving normally. Maybe this faulty software YaBB SE from time to time behaves kindly :p

Actually, for me it does load pretty slowly. I'm in Alabama with a cable modem connection also. But to be honest, these people have offered what I consider some great advice. I wish you luck on which ever decision you make whether it be moving to a new host or redoing your forum. I honestly think it would be more beneficial to redo the forum and do it with software that won't bog down the server, but that is just my humble opinion. You don't have to listen to me or any of these other individuals, but they have done a sensational job of trying to help you. Thanks.

Jace

I just visited your main site and also your forums. It seems that it loads fairly fast on the main site, though there is a bit of latency it loading it (though it could be a issue with a US version of IE loading the Russian language pack.. not my area of expertise) however the forums themselves have severe latency issues.

The main site slight delay in connecting from here in the states has to do with the server you are on being located in Europe. A 110 ms ping time on a european based server from here isn't too bad.

Considering that both your main site and forums are coded in php and presumably use a MySQL database I find it odd that your main site would load okay, but your forums do not.

The most obvious answer has been stated here. It has something to do with your forums software.

I tried going to your host's site and their forums and they're on the same IP subnet. No problems with latency issues on their board at all. They're using vBulletin 2.2.5.

I am sure that it is YaBB that is the problem. Don't get me wrong, I'm not slamming them. I think YaBB has thier heart in the right place it just needs a little more deveopment before it's going to perform as well as the rest PHP Forums.

I ran YaBB 1.1 Gold for a long time and never had a bit of problems with it. The Open Source code makes it an excellent CGI/Perl BBS but something was lost with the PHP (SE) version.

I tried it for a while when I migrated from CGI to PHP and I lost interest fast.. Same problem, slow.. It also seemed to leave allot of slack in my database. But I can't proove that was the fault of the code. That is when I chose to go with phpBB.

Follow the advice of the pros here and save yourself a headache.. Get vBuletin, phpBB, or Invision. I've played with all the above and they seem to work quite well. Iconboard is another I have heard has high ratings although I have never used it myself.

I didnt read this whole thread... but it loaded pretty quick once the DNS servers responded at 9:27pm eastern.

It wasn't that fast for me but it did not take a long time either like I expected after reading the thread. While Yabb is not the smartest choice for resource use, I would try another software and see if it acts the same way.

The question as of why the board is fast at sometimes has been answered. It's a load issue, if there's not alot of users on the board it's not taking up many resources so its not slowed down.

Basically it boils down to this, no matter how much you want us to, we're not going to tell you what you want to hear (That YABB SE is a wonderful and resource efficient script, and your hosts servers are at fault.)

Even if we did, it wouldn't solve the problem, you'd move to another host and at some point run into the exact same problem.
YABB sucks resources like a hoover, switch to another forum script.

I changed hosting server and my forum is going much faster!

That's great that you changed hosts and it goes faster for you, but I've been sitting here for 15 minutes waiting for your forums to load and I can't see diddly-squat. But when I view source, everything is there. Leads me to believe every post a YaBB being not good is true. Your main page is fast-loading, the forums do not. You switched servers and ran into the same wall. I'd advise you to do as these people say and SWITCH. It's not the host's server.

I feel I should clear a few things up.

>ping www.dpgr.gr
Reply from 66.246.107.130: bytes=32 time=93ms TTL=47
Reply from 66.246.107.130: bytes=32 time=131ms TTL=47
Reply from 66.246.107.130: bytes=32 time=102ms TTL=47
Reply from 66.246.107.130: bytes=32 time=203ms TTL=47

>ping www.yabbse.org
Reply from 12.96.162.218: bytes=32 time=54ms TTL=50
Reply from 12.96.162.218: bytes=32 time=99ms TTL=50
Reply from 12.96.162.218: bytes=32 time=103ms TTL=50
Reply from 12.96.162.218: bytes=32 time=54ms TTL=50

Dr_Michael, that is why YaBB SE's main forums are faster. (low time and high TTL is best.)
They simpler are on a better connection. (at least with respect to me.)

Second, I read in many of the posts in this thread a complete misunderstanding of the difference between YaBB Gold and YaBB SE. Also, I found quite a lack of knowledge in the area of add-on portals for YaBB SE. (ie. YaPP, PfaBB.)

First, I should note that YaBB SE isn't NEARLY as bad as YaBB Gold was, and confusing the two is a sore mistake. Many hosts will be happy that you want to use YaBB SE - and ban YaBB Gold. I know of not one host that bans YaBB SE.

However, I will concede that YaBB SE could be faster. There is a considerable amount of variable swapping, etc. done in the code.

But, vBulletin, for example, is by far not much better. YaBB SE 1.5.2's code is quite readable - whereas vBulletin's is spaggehti. YaBB SE 1.5.2 will *almost* work with error_reporting set to E_ALL, and vBulletin MOST CERTAINLY would not. (that is, without notices all over the place.)
The same goes for phpBB, XMB, Invision Board.... all the boards.

I've rewritten the code for YaBB SE - commented it, optimized it, etc... and it's now considerably faster than it already was. So, as I said, it, like all programs or scripts, can always be faster. Better, my version runs fine with E_ALL.

Vestirse, if YaBB SE won't load for 15 minutes it IS the server. Probably something is badly configured in the realm of PHP or MySQL... or perhaps the server is underpowered. No forum would perform THAT much better - in fact, any PHP script would have problems.

-[Unknown]

What a refreshing, unbiased opinion.....

I never said I wasn't biased.

-[Unknown]

Those pages as well as the forum load as fast as WHT for me? I'm in Milton Keynes which is just about 40m south of London in the UK... I'm on a Level(3) based 512Kb/s DSL isp...???????

That may be because this thread is over a month old and the issues were resolved?

Originally posted by Watcher_TVI
That may be because this thread is over a month old and the issues were resolved?

Yes I moved to other server (hostabox) and all my problems resolved. Happy to realise that it was my server and not my YaBB SE Software. Uknown is right. :cool:

Originally posted by Kiaska
... I'm in Milton Keynes which is just about 40m south of London in the UK...
They've moved it have they? ;)

Originally posted by Dr_Michael
Yes I moved to other server (hostabox) and all my problems resolved. Happy to realise that it was my server and not my YaBB SE Software. Uknown is right. :cool:

Hello Dr_Michael

How are you going with a hostabox?
Does they report any complaints about your YaBB?
Do you on dedicated plan?

I have YaBB SP 1.3.1. Is is of course different :)
and I know 95% thinks it is resource hog, but I am so addicted to it, I am think I need a cure or a new host.
By the way, I was on Lithuanian hosting for a half of year.
But they didn;t even mention high yabb forum cpu usage.
I have no problems with them at all. Only that their prices for bandwidht was unreasonably high.

Originally posted by Dr_Michael
Yes I moved to other server (hostabox) and all my problems resolved. Happy to realise that it was my server and not my YaBB SE Software. Uknown is right. :cool:

See, I may be biased but 15 minutes is still the server not the script.

SuperMama, in many ways it's almost a myth that YaBB is such a resource hog.... especially with their new version, YaBB SP2, which I've even helped a little in. (emphasis on little...) I'm sure if you explained to your host that YaBB has gotten better and perhaps upgraded to the beta version of YaBB SP2, they'd get off your back.

Nowadays hosts just like to brush off problems that are really their own fault on scripts that start with the name "YaBB" - YaBB, YaBB Platinum, YaBB SE, and YaBB. I guess it doesn't matter to them that all of these have undergone a lot of change...
As you saw in this topic itself...

That is, if they're on your back - that's the impression I get from your post but I cannot really tell.

-[Unknown]

Considering Dr. Michael's last post on this issue was 6 months ago, I would assume everything is working all right.