A client may use only part of his disk quota but if he received lots of mails it might be used up as this counts towards the quota. Where can I go and see if pop mail accounts for an account is using a lot of space (ssh)? I suppose that this could be the reason why so many mails for a certain account are constantly placed in the mail queue. But he hasn't used up his disk quota according to WHM.
Thanks
John
Winkie
03-12-2003, 09:45 AM
What mail server and mail directory location are you using?
worldchanger
03-12-2003, 10:21 AM
Winkie is right, we need some more information before we can help you answer this question. Most mail servers store all email in text files named as the username. You can do an ls -la inside of that directory and it will show you what your looking for.
It's a WHM/CPanel server. I'm not sure what the mail sever is called.
John
serial
03-12-2003, 10:58 AM
You can either check within your clients control panel. cPanel implemented a new "disk space checker" (for lack of better words) within the POP mail section.
You can also use SSH. Simply type: du -sh /home/user/*
Replace user with your customers username and this will print out where space is being used within their account.