So if you dont pay your ***** bill you get a long letter with this at the end, I laughed:


NOTE: If no contact has been made regarding payment or
payment arrangements within 72 hours
of this notice, further action will be taken in order
to settle this account.



It takes them over a week to respond to a support ticket but they can take action in 72 hours...hahahaha...and I own the Brooklyn bridge

Originally posted by Fred
So if you dont pay your ***** bill you get a long letter with this at the end, I laughed:


NOTE: If no contact has been made regarding payment or
payment arrangements within 72 hours
of this notice, further action will be taken in order
to settle this account.



It takes them over a week to respond to a support ticket but they can take action in 72 hours...hahahaha...and I own the Brooklyn bridge



The 72 hours could very well be true. It shows you exactly what the business priorities of ***** are: collecting money from angry ex-customers. The collection department at ***** is probably well-staffed with talented people, hence the guaranteed 72-hour turnaround time.


:)

Another reason why ***** sucks

Jim

The response to them:

"Send a detailed invoice for account activity between January 2001 and May 2001. Your company makes too many errors in accounting."

This should take them about a month, it took them 7 weeks the last time.

I know that a few people have gotten a faster response if they threaten to sue or if you have a lawyer call them. You may want to look into that.

Jim

I used ***** in 1998. I think I just stopped receiving invoices a couple months ago :rolleyes:

Originally posted by Fred
NOTE: If no contact has been made regarding payment or payment arrangements within 72 hours
of this notice, further action will be taken in order
to settle this account.

I got a similar letter from them when they didnt want to cancel my account for months, claiming that the invoice number was not correct and that i had to prove that i was the owner of the account.

They got a letter from my lawyer and i never heard anything more from them ...and the billings on my Credit Card stopped too :D

Originally posted by Kiwi


I got a similar letter from them when they didnt want to cancel my account for months, claiming that the invoice number was not correct and that i had to prove that i was the owner of the account.

They got a letter from my lawyer and i never heard anything more from them ...and the billings on my Credit Card stopped too :D

Eventually you paid your lawyer to stop the account... huh! why some of the host think that they can retain a customer by force, I never understand :confused:

So here's the update, they have not replied to my e-mail requesting a copy of my invoice...HAHA! Are you suprised, Im not!

Whenever I disagree with a charge from anybody I simply phone my CC company, and tell them to put a stop and chargeback onto my account.

This works and worked well with ***** - even if they do try to bill me then it is recorded on my CC that im not accepting transactions from them and the payment bounces, i think they rush to tech support to get my non existant server cut off for non payment then.. ohh surprise ive not got a server with them i cancelled it 3 months ago, so theyre stuck with a chargeback every month and they NEVER get a payment cos they suck too much.

Im really evil when it comes to money :cool: