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View Full Version : Cheap hosts,are any of them good?


Billy
06-02-2001, 10:35 AM
http://www.hostyard.com
http://www.rsa-networks.com
http://www.9kd.net
They all have pretty good prices and features...but are any of them reliable,9kd gives 15 gigs of b/w for 15$ a YEAR...sounds scammish to me.

Jedito
06-02-2001, 11:18 AM
what you get is what you pay :rolleyes:

dherman76
06-02-2001, 11:43 AM
Thats very true, "you get what you pay". Before I went into the hosting business, I thought, all hosts offer the same thing, and the cheaper, the better. However, this is not true. The main reason you pay more from a host is support. If you want to call an answering machine, or send emails that take 36 hours to respond when you have a problem, then thats what you get from a cheap host. If you want a more responsive host, then they have to pay for customer service rep's etc, and its figured into the price of the plans.

Just my 2 cents.

This post was not meant to say the hosts in the first Message are *cheapies*.

nox
06-02-2001, 11:53 AM
Originally posted by dherman76
Thats very true, "you get what you pay". Before I went into the hosting business, I thought, all hosts offer the same thing, and the cheaper, the better. However, this is not true. The main reason you pay more from a host is support. If you want to call an answering machine, or send emails that take 36 hours to respond when you have a problem, then thats what you get from a cheap host. If you want a more responsive host, then they have to pay for customer service rep's etc, and its figured into the price of the plans.

Just my 2 cents.

This post was not meant to say the hosts in the first Message are *cheapies*.


This is not true...

A host can decide what his support is worth and some may price it lower than others to get into the business..

There is no handbook of support charges for small business hosts is there?

Hosts that overcharge are just as often capable of giving s**t service and support...

See some comments in this thread....

http://www.webhostingtalk.com/showthread.php?threadid=11946

I think some people would find it beneficial to get some boot camp training in business before getting into this or advising others...

Billy
06-02-2001, 12:08 PM
I sent 9kd.net an email and they replied in around 5 minutes.
And hostyard,their BB give pretty good support.

chaos
06-02-2001, 12:17 PM
I recently posted this site on the reselling board...

http://www.everyone.net/main/html/wmnl_2_13c2.html?bpm=wn051401-c2

It gives good reference to what a lot of people look for, however it in no way indicates that a cheaper host aren't as good as any other. It simply gives one person's opinon on what they believe through their own experiences.

It's worth having a read of and I hope it helps.

bert
06-02-2001, 12:18 PM
Billy, there is something that you have to keep in mind. Pre sell customer service is usually very different from actual post sale support. :)

I have to agree up to some point. Cheap hosting will always be cheap price wise and quality wise. I am not saying that you have to pay 20 or 30 or 50 dollars for hosting, but 15 or 20 a year? Think about it that is less than $2.00/month. 5 minutes worth of support is usually more expensive than what they charge for a full year! :D

Billy
06-02-2001, 12:28 PM
So,what are some hosts that give around 15 gigs of bandwidth a month, and 200-300 megs.It needs to be less than 100$ a year.
9kd is WAY below my maximum...normally i wouldnt search for 15$ a year to get that,but I found them somehow,and they look pretty good.
But I do see your point about support being better before you buy.

dherman76
06-02-2001, 12:32 PM
Support is key, we base our business around it. Even at a minimum labor cost $5.25 per hour (I think), a company would lose money $5.25X 8hours= $44 a day in support (if 8 hours). If you sold accounts for $15 a year, then it works out to about $1.xx per month and you need over 50 accounts to pay for one persons support cost. This is without any other expense. :)

nox
06-02-2001, 01:27 PM
Originally posted by dherman76
Support is key, we base our business around it. Even at a minimum labor cost $5.25 per hour (I think), a company would lose money $5.25X 8hours= $44 a day in support (if 8 hours). If you sold accounts for $15 a year, then it works out to about $1.xx per month and you need over 50 accounts to pay for one persons support cost. This is without any other expense. :)

Firstly, you're right, a $15 a year account certainly won't attract much support, however upwards of $30 and you should expect something in return.

Your maths is fascinating though... I don't know how you guys run, but 8 solid hours of support billed by the hour, means a LOT of problems... and if you calculate your o'head that way it's always going to look pretty dismal.

The majority of our accounts we don't hear from...for months in some cases.. in fact I actually send an occasional message to see if they are still there..so it seems investing in technical people to keep servers running smoothly may be an offset to employing more support people..

I suppose that's the beauty of this.. there are different ways to do it and you can often reach profit and customer satisfaction through using more than just one.



:D

9kdnet
06-02-2001, 02:03 PM
We provide support 24/7 and answer anyone's questions within a day.

You can ask some people hosted by us whether we provide good support or not :)

ashben
06-02-2001, 02:23 PM
WorldzonePro(.com) is pretty cool in this respect as they are not very expensive ($48/yr) and provide great support (forums, e-mail, phone).

Jedito
06-02-2001, 02:37 PM
9kdnet, can I make you a question?
How do you survive whit that bussines plan?
I mean.. you pay near to $50/mo for your reseller plan...and that gives you 50 GB of data transfer/mo, extra 1 GB near $22, if you get 100 client that use 1.5 GB, thats mean 150 GB and you have only 50 GB, you have to pay $2100 extras/mo... and you get only $1500 annualy!!!.
I dunno how do you do

9kdnet
06-02-2001, 04:35 PM
We will survive.
We wouldn't be doing this if we had no plan.

ebird
06-03-2001, 01:24 AM
Hi 9kd,

I just realized you decreased the monthly bandwidth usage again, to 10GB.

I would like to know when we will know what's your final plan.

By the way, I send you 5 questions in a message 12 hours ago. Hope to get the reply in Monday at latest.

I just don't want to start a new topic.

9kdnet
06-03-2001, 07:44 AM
This is our final plan

Billy
06-03-2001, 09:22 AM
Well,I suggest if you want to stay open raise the price to around 30$,more people will buy,without worrying that your a scam(my initial thought),you have a great deal even if the price was higher.Also,some REAL numbers instead of unlimited...I've seen a site say unlimited diskspace,and they said if you exceed 20 megs.Jeese.
I think its a great deal,and also,how big of a "chunk" of a dedicated server do we get?

AH-Tina
06-04-2001, 10:27 AM
Originally posted by 9kdnet
This is our final plan


How long have you been in business and do you have a solid plan for when your growth exceeds your current support team?

--Tina

dherman76
06-04-2001, 12:23 PM
ouch

AH-Tina
06-04-2001, 12:28 PM
Originally posted by dherman76
ouch

Was I being rude???

--Tina

CrazyHostGuy
06-04-2001, 12:52 PM
Back to the question... "Cheap hosts, are any of them good?"

Answer:
Yes. There are lots of different hosts to choose from... some are large NASDAQ companies, some are large private companies, some are medium-sized companies who own/manage their own servers, and most are 1-person resellers (because all of the above offer reseller plans!!). Just because Large hosting companies are large, doesn't automatically mean they will survive. AND just because small hosting companies are small, doesn't mean they will go bankrupt! (Man these statements are profound :eek: ).

If you feel more comfortable buying hosting from large customers because you think they'll have better support, then you've been misled. Perhaps large companies do have more resources, and more money thrown at support, but the support providers are typically very much removed from the business.... they've been hired to provide support, and may have several layers of management between them and the owners. They are likely paid by the hour, and may not put the "heart" into their correspondence that you might be expecting.

On the flip side, a smaller privately owned company might surprise you with their support, particularly since often times you may be dealing directly with the owner(s) of the company. More often than not, they will put everything into their support to keep their relatively small customer base happy.

I don't mean to offend anyone.... just thought some of you might want a different perspective!

Cheers!
Rob.

Walter
06-04-2001, 01:56 PM
Originally posted by AffordableHost
How long have you been in business and do you have a solid plan for when your growth exceeds your current support team?
--Tina

Just a question: What is the reason why one host asks this another host?

AH-Tina
06-04-2001, 02:08 PM
Curious to know if he's thought about future and rapid growth.

We could sell hosting for next to nothing and get alot of new customers and make ALOT of money doing it - but it absolutely would not support growth in the long-run. Eventually, growth WILL be the undoing of a company that underprices initially.

I was curious to see if he'd thought of that.

--Tina

zhoujianfu
06-04-2001, 10:59 PM
Originally posted by Billy
So,what are some hosts that give around 15 gigs of bandwidth a month, and 200-300 megs.It needs to be less than 100$ a year.

Really really cheap bandwidth from a colocation place is $250/mbit. Qwest will give this price at 100mbs minimum (1mb average is 384GB of transfer). A more reasonable price is around $750/mbs for lower volumes.

So at 15GB/month that puts you at about 180GB/year, or about .5mbs or about $375 worth of bandwidth cost to your typical web host. A place with a really good deal who adds NO mark up to their bandwidth (and charges you nothing for support/disk space/everything else) could charge you $125/year for 15GB/month.

Basically, if you REALLY use 15GB/month, you're never going to find any host that'll keep you for very long for less than something in that range. You might get by for a while at some host that doesn't pay very close attention to usage, but eventually they'll ask you to start paying for overage or move to a higher plan or hit the road.

Bandwidth just isn't that cheap yet..