retrohelix
03-06-2003, 08:45 AM
Hello Fellow WHT'ers,
We have been looking at billing systems for some time now, and we decided that ModernBill was the right choice for us.
After 3 months of using it, we had numerous complaints from clients about the bugs in the software, the slow interface, and the confusing order forms..
We have therefore decided it is probably time to introduce a new billing system; a custom made system. I have listed some things we wish for the software to do, naturally I may have missed things off, but they can always be added at a later date:
*Integration with CPanel (create, suspend, delete, & resellers if possible)
*Integration with Kayako eSupport (v1)- the helpdesk will be located "inside" the scripts, so things like form auto-filling, etc..
*Integration with eNom & 2Checkout & PayPal
*Perhapswork with vB
*Ability for clients to be able to login and:
-Check their invoices
-Pay Invoices (2checkout & PayPal)
-Order domains
-Submit a helpdesk
-Check current tickets, etc..
-View their domains & expiry dates
-View their hosting packages & expiry dates
-Integrate with the enom domain reg system, so clients can select a particular domain and edit things such as nameservers, contact info, etc..
-Subscribe to the mailing lists for a particular server.
-Update their contact info and their password..
-view their affiliate clicks & sales.
-View hosting & company news
-View support docs
*We also need a signup form, which would be able to bill things onto clients existing bills. So they can then put it onto their account, and pay from their "area".
*Also, we need to integrate with an affiliate script.
Admin features:
I am pretty sure you can think what would go here, standard financial stuff, client info, send out mail, config 2checkout, etc..
Now, the features I have listed above may seem like a lot, but a lot of the things can be done by merging multiple apps together. There are lots of eNom integration apps, Kayako is a good helpdesk, PayPal have a developer network, There are lost of mailing managers, i.e. mailman, cant remember what the other popular one is!
I am not sure what the pricing would be - but I can tell you there will need to be minimum designing involved as we have a desginer who will be doing the designing.
If you can give me a rough amount, and a contact means (preferably MSN, but AIM & ICQ can be done too..)
Also, living in the UK is an advantage ;)
Regards
Asif
We have been looking at billing systems for some time now, and we decided that ModernBill was the right choice for us.
After 3 months of using it, we had numerous complaints from clients about the bugs in the software, the slow interface, and the confusing order forms..
We have therefore decided it is probably time to introduce a new billing system; a custom made system. I have listed some things we wish for the software to do, naturally I may have missed things off, but they can always be added at a later date:
*Integration with CPanel (create, suspend, delete, & resellers if possible)
*Integration with Kayako eSupport (v1)- the helpdesk will be located "inside" the scripts, so things like form auto-filling, etc..
*Integration with eNom & 2Checkout & PayPal
*Perhapswork with vB
*Ability for clients to be able to login and:
-Check their invoices
-Pay Invoices (2checkout & PayPal)
-Order domains
-Submit a helpdesk
-Check current tickets, etc..
-View their domains & expiry dates
-View their hosting packages & expiry dates
-Integrate with the enom domain reg system, so clients can select a particular domain and edit things such as nameservers, contact info, etc..
-Subscribe to the mailing lists for a particular server.
-Update their contact info and their password..
-view their affiliate clicks & sales.
-View hosting & company news
-View support docs
*We also need a signup form, which would be able to bill things onto clients existing bills. So they can then put it onto their account, and pay from their "area".
*Also, we need to integrate with an affiliate script.
Admin features:
I am pretty sure you can think what would go here, standard financial stuff, client info, send out mail, config 2checkout, etc..
Now, the features I have listed above may seem like a lot, but a lot of the things can be done by merging multiple apps together. There are lots of eNom integration apps, Kayako is a good helpdesk, PayPal have a developer network, There are lost of mailing managers, i.e. mailman, cant remember what the other popular one is!
I am not sure what the pricing would be - but I can tell you there will need to be minimum designing involved as we have a desginer who will be doing the designing.
If you can give me a rough amount, and a contact means (preferably MSN, but AIM & ICQ can be done too..)
Also, living in the UK is an advantage ;)
Regards
Asif
