wonder if they support remote reboot?

Coming soon supposedly....though we've been waiting for ours for more than 4 months now.

Heh...coming soon turned out to be real soon as we just received our remote reboot login details. :D

RRP's are beginning to be sent out to clients. As you see Webhozt, it's not just a typical RRP requiring telnet / commands, we have put a lot of thought into the implementation of it, and this interface that your using will constantly be added to. Along with the RRP, you also have server status monitoring. It's for internal usage, letting you know before you reboot if your server is really "down" or if there may be other issues with it. MRTG is being added in there shortly for your server graphs, along with location ID's to the same format. This will simplify customers capabilities in making some user errors, etc. We're doing our best to get them out as quickly as possible. Approximately 50% of our clients have them now. Future sales of RRP's for any client who was not provided them for free will begin once our existing clients have been given what they were promised. From there, yes, you can add RRP's to any server that you purchase with us. The only denial of RRP's will be clients who disable ICMP, as it produces false results for our service, and bogs down the status monitoring, as the system will continue to check for a period before moving to the next.

Thanks,

I'm clicking my get mail... and clicking....and waiting...and clicking

:)

Just set your mail software to check mail automatically every [insert frequnecy in seconds] seconds.

Matthew,
do you plan to start selling servers again? Your site still says that server packages are not available - any chance that you will start offering them in near future?

the N/A means Not Applicable

Servers are available now. The N/A does not mean not available, but means not applicable. As in they do not have a set limit on the number of servers that ARE available.

ideafusion,

Your login details, I believe I know who you are, were sent this AM, to the addy on file. Please send me an e-mail, so we can get you your login.

Thanks Marty & VeZoZ for helping out with the reply, yes, servers are available for delivery, I posted the following in our forums, under the pre-sales area, so anyone could see the response:

The term N/A applies to "Not Applicable" rather than Not Available. The reason we have "quantity available" is that when we have completed our server automation process, quantity avaialble will be necessary to let clients know who are purchasing servers right then and there, if immediate delivery is available. We are live though, accepting orders, and delivering daily as per our guaranteed setup times.

Thanks,

What is remote reboot by the way?

Originally posted by Ice_Black
What is remote reboot by the way?

I realize a lot of the posters here are too lazy to read manuals and just ask dumb questions all day long... but come on.. a remote rebooter? sounds like a device that’ll enable you to remotely power cycle a machine.

Don't be put off Black Ice. Forums are the place for questions. Funny a comment about speaking before reading the knowledge would be spoken in that manner. THIMPK!

sjs,

Guess you were born with the knowledge of what remote reboot ports were! ;)

I agree Remote Reboot does imply some method of rebooting the server from a remote location, but theres no need to be so harsh. Read a manual? Where would you look for a manual on remote reboot that just says what it does in an easy and simple manner? Also, for a lot of non technical users, the concept of remotely rebooting a computer and using tools like SSH/TS to remotely manage a computer is out of this world.

So be easy on those who are trying to learn. I'm sure you had your years of learning as well.

Peace!

I'm far from knowing anything ;) but when I wanted to know what remote reboot was I typed it into google and got loads of information on it :)

dolbyac3, that's the way to go... google is your friend.

If your in a dedicated environment, fine.

If your colocated, (your own hardware) make sure you DO read THAT (your own hardware) manual or you might find out the hard way that remote reboot can screw up the bios and other things on some servers.

Like say for instance - Compaq DL-380's

Read THAT manual or
Live and learn :bawling:

Like me...

Although RRP's are not the end all to a tech right there with your box, should a server be completely down, unable to establish an SSH connection, and it's not just apache down, then RRP's are a good and easy way for customers to be able to handle their own reboots, etc. There are times that passwords, and crash carts must be used, but 99% of the time, the RRP will allow customers to do what they need to w/out any hesitation. Our RRP's are not the typical telnet / reboot commands, but rather a developed interface where you see the servers status prior to rebooting, and the reboots are a "click button". We did this to also inhibit clients from rebooting servers that don't immediately come back up, as if it's down, it's going to FSCK on the way back up, and that's normally 10-20 minutes. We also realized that as some customers do not have familiararity with SSH, they also do not with telnet, and we would have to go in depth with each customer for explinations on how to reboot remotely. Not too familiar with Compaq's remote management interfaces, Dell and IBM also have developed remote power capabilities, through a (heard it used before) daughter board with its own unique CPU / power for gaining access when the primary machine is unreachable. For our systems though, the RRP would not cause damage beyond the extent of what hitting the power button would. If you'd like me to further answer any questions, please just send me an e-mail, and I'd be happy to reply.

Thanks,

Matt :

When will the remainding clients be getting the RRP emails?

Thanks