Hi people,

I'm looking for Part time support staff to help with recent influx of questions / requests ....

I need maybe 9 - 10 hours a week.
Work from home. It would be better being US based.

Were would I be able to find these ?

Thanks guys!!!

Dom Buono http://www.unixfusion.com

I have a question, do i got to stay at home to answer the questions? or go in to an office

It's working from Home,

It's just Replying to support / sales questions when we in the UK are not availible...

I may be interested, you can e-mail me at jtyocum@yahoo.com. And I can email you a resume.

please email me your figures and anything else also would i be on phone or the net. I am interested.

I have also recently decided to hire some part time help and I love this idea of yours to go on this board, I was having some trouble figuring out how I would go about getting some help. It will be very interesting to see who responses, but I am also looking for some help, please send any info you have to webmaster@jrc-hosting.com. I am pretty much looking for the same thing as unixfusion maybe a few more hours though, I would like to find someone very very familiar with the Alabanza Network. Good Luck unixfusion I hope we can both find some quality help.

I'd be interested. Contact information is below.

------------------
Adam "fibroptikl" Lysne
adam@motion5.com
Questions?
fibroptikl
73218345

Hi Guys

Thanks for the respone...

Good Luck Dave in finding staff!!!


Dominic Buono http://www.unixfusion

Funny this topic should come up :)
I have just started looking for a part time support job.

Me:

Good manners
Good knowledge of hosting biz.
Fluent in more languages than english
..and over 25 :)

Look me up.

Jes

taxibear@offplanet.net

Well now, this is surprising! :)

I'd be very interested in helping out part time for either Unixfusion or JRC Systems (or any other host that requires help). I'm all the way over in Australia, so if you're looking at help over odd hours, I can probably help. I have a site on the Alabanza network, so I'm familiar with their setup, but at the same time I have familiarity with either Unix or NT systems.

My e-mail's bummer@mailandnews.com if you're interested, and I can fire you a resume and other info if you require ;) (please e-mail me to let me know you're actually interested!)

Cheers!

[This message has been edited by BC (edited 07-16-2000).]

I just had a wild and crazy thought.

Could one start a support staff pool somehow? There seem to be a lot of takers on the jobs. In a pool we could *pool* our resources and learn from eachother.

Whaddya say? Totally off the scale?

T-bear

Taxibear, sounds like a cool idea. Though i'm not sure how well it would work.

All you need is a site, that hosting companies sign up to / buy in to. The site would manage call logging and assigning to people based on the location, contracted hours, etc. The site would get its data from either support@somehost.com or by building a support management interface that any host can use on their support site.

Remote support staff would then log onto the site, and answer in the name of the hosting company they are working for at that minute.

Probably an oversimplistic view. If anyone is interested in clubbing together to think about how it work, especially the hostng companies, drop me a line at stuart@inwks.com. Supporting hosting co's could just be the start......

Well this is already available actually. I got info on this from my plumber who always had someone answer his phone. It is a call center. Nothing new really, just not used in the hosting industry much, if at all.

They take your calls, can handle sales and some support. Usually a per call price which works until you get too many, then it is most likely cheaper to hire yourself.

I can probably dig up info on the place I have talked to. Very nice (calls answered out of Virginia).

Found the info on them if interested...
http://www.mapmobile.com/map/index.html and one I haven't talked to http://www.computelinc.com/index.html

[This message has been edited by Chicken (edited 07-16-2000).]

My partner and I were just talking a couple of weeks ago about a similar page just for host, and one of the features would be problem clients. Ones that do not pay or ones who have been kicked off of every host for spamming or smut, you get the idea. We have only talked about it, we figured it would be something to do when things are slow. But if someone could build a site with all of these ideas, and just for host and only host I think that would be pretty cool. It would need a strict moderator but I think it would be a good page, I wish I had the time to get it off the ground.

Dave, your idea sounds very good.

I know a guy that used to run a hosting service with alabanza, he has now turned to supporting alabanza hosts instead.


http://www.outsource-support.com/


I think he ran uusmedia but not possitive.