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View Full Version : my domains disappeared???


cybotix
02-26-2003, 11:37 PM
i had several .org and .info domains with enom, and today when i logged in they all disappeared!!! any ideas why? tia

flitcher
02-26-2003, 11:48 PM
Expired?

cybotix
02-26-2003, 11:49 PM
no, i registered them a few days ago

allan
02-27-2003, 12:22 AM
They could have been flagged as fraudulent transactions and removed -- I'd email eNom support and ask them.

cybotix
02-27-2003, 12:26 AM
Originally posted by allan
They could have been flagged as fraudulent transactions and removed -- I'd email eNom support and ask them. I have already requested support through their support center interface... but is there a faster way to get support? It seems that these support requests won't be answered until a few days later :(

allan
02-27-2003, 12:33 AM
Originally posted by cybotix
I have already requested support through their support center interface... but is there a faster way to get support? It seems that these support requests won't be answered until a few days later :(

Unfortunately, there is not another way to get support -- I don't think eNom has phone support available. Do you know who your ETP is, or do you register directly through eNom? You might be able to faster support through your ETP.

cybotix
02-27-2003, 12:37 AM
Originally posted by allan
Unfortunately, there is not another way to get support -- I don't think eNom has phone support available. Do you know who your ETP is, or do you register directly through eNom? You might be able to faster support through your ETP. I've contacted my reseller too, guess I'll just have to wait :(

allan
02-27-2003, 12:49 AM
Originally posted by cybotix
I've contacted my reseller too, guess I'll just have to wait :(

I'm sorry, but that seems to be the case :(, wish there was something we could do for you -- but unfortunately, there is not.

flitcher
02-27-2003, 12:55 AM
Are the domains available for registration now?

cybotix
02-27-2003, 01:11 AM
Originally posted by flitcher
Are the domains available for registration now? The whois informatino of those domains now shows my reseller's info...

zoli
02-27-2003, 01:27 AM
Do you have a reseller or retail account?

cybotix
02-27-2003, 01:45 AM
Originally posted by zoli
Do you have a reseller or retail account? I have a retail account. Does this make matters better or worse?

kronos
02-27-2003, 05:24 AM
Cybotix,

I sent you a PM. Please contact me.

Indeed, you order was marked as fraudulent.