Web Hosting Talk







View Full Version : Phpmanager is outrageous!


EGN-Steve
02-24-2003, 10:26 PM
What is with this downtime? My orderform is down, I cant getinto my own admin area, I am loosing clients because of this! Locustus, get your server up, and make the next version not rely on your server! I am loosing patience.

dman2kx
02-24-2003, 10:36 PM
What the hell are you talking about? :confused:

EGN-Steve
02-24-2003, 10:36 PM
All of Taysoft is down, its driving the scripts on other people's machines down too..

TheTech
02-24-2003, 10:38 PM
Yeah, that's another reason why I sold my phpManager license. Heh. Best of luck to you.

EGN-Steve
02-24-2003, 10:39 PM
Thanks, its really annoying, I have lost 3 customers already, thats $100 of monthly income! I cant even check up on my current customers, they need to change their script around.

thomor25
02-24-2003, 11:23 PM
yeah well I just did a server move and I got a new ip and the damn thing won't work now on the new server until I can change the ****ing ip at their website

Westech
02-24-2003, 11:36 PM
I've seen many, many people complaining about this problem. I've read in other threads that the newest update to phpmanager does not "phone home" and continues to work even if the phpmanager server is down. You might want to download the update (once their site is back up, of course.)

This problem is one of the main reasons that I decided against buying phpmanager.

Op3rator
02-25-2003, 01:40 AM
v1.1.1 still does "phone home"

As for the "alpha", nothing works :/

Protollix
02-25-2003, 01:48 AM
1.1.1 does indeed phone home (even though Locutus says it does not, it's obvious it does).

However, he DID post a new configuration file the other day, which is attached to these forums (not their server) that corrects this problem. Give me a sec to search for the thread.

My installation of PHPManager works currently without a hitch (yes, even while their servers are down)!

Protollix
02-25-2003, 01:50 AM
Here is the thread:
http://www.webhostingtalk.com/showthread.php?s=&threadid=115389&highlight=phpmanager+config+file

and here is a direct link to the attachment:
http://www.webhostingtalk.com/attachment.php?s=&postid=924991

If your PHPManager is down right now, try uploading the config.php file inside the zip file and see if that fixes things for you.

2Grumpy
02-25-2003, 02:59 AM
Yep this downtime today was affecting me, so I opened up a netstat

tcp 0 1 ensim1.8-95.com:44535 64.191.5.237:http SYN_SENT 31939/httpd
tcp 0 1 ensim1.8-95.com:44541 64.191.5.237:http SYN_SENT 7725/httpd
tcp 0 1 ensim1.8-95.com:44539 64.191.5.237:http SYN_SENT 29175/httpd
tcp 0 1 ensim1.8-95.com:44565 64.191.5.237:http SYN_SENT 31865/httpd
tcp 0 1 ensim1.8-95.com:44564 64.191.5.237:http SYN_SENT 8075/httpd
tcp 0 1 ensim1.8-95.com:44561 64.191.5.237:http SYN_SENT 8301/httpd
tcp 0 1 ensim1.8-95.com:44560 64.191.5.237:http SYN_SENT 31308/httpd
tcp 0 1 ensim1.8-95.com:44551 64.191.5.237:http SYN_SENT 25185/httpd
tcp 0 1 ensim1.8-95.com:44559 64.191.5.237:http SYN_SENT 8295/httpd
tcp 0 1 ensim1.8-95.com:44552 64.191.5.237:http SYN_SENT 7951/httpd
tcp 0 1 ensim1.8-95.com:44555 64.191.5.237:http SYN_SENT 501/httpd

Now I am running the last config.php he put up the LAST time this happened that was supposed to stop this. So if it doesn't phone home why did I have a bunch of open http requests sent by my httpd processes to his ip? It was phoning home and couldn't bringing my order pages and my phpmanager down.

So... I downloaded the config.zip Sean so graciously linked to (thanks) and now I'm up and running again.

And furthermore who the hell does he host with? Jesus christ his web site goes down so often I'm wondering if Timmay hosts him. Seriously whoever he hosts with I want to make sure I never ever ever use for service of any type.

thomor25
02-25-2003, 03:01 AM
the website is back online

2Grumpy
02-25-2003, 03:04 AM
Oh and anyone wanna lay down any bets that if I use IPTABLES to block that IP from my server that phpmanager will eventually stop working even with this new config.php?

Hmm hell guess we'll find out :D

[root@ensim1 root]# iptables -A INPUT -d 64.191.5.237 -j DROP
[root@ensim1 root]# iptables -A INPUT -s 64.191.5.237 -j DROP

Let's see what happens.

VNPIXEL
02-25-2003, 06:58 AM
and i am stilling waiting for him to sent me the fix file for php 4.3.1

can't use my order form for the last 24 hours. :(

Acronym BOY
02-25-2003, 07:57 AM
And this shows why you should try to avoid using encoded scritps as you do not know what the script is doing behind your back. For all you know, he could be grabbing all of your credit card numbers. :rolleyes:

thomor25
02-25-2003, 09:45 AM
Originally posted by VNPIXEL
and i am stilling waiting for him to sent me the fix file for php 4.3.1

can't use my order form for the last 24 hours. :(

what is yours doing? I switched to a new server, my tech guy said zend and mcrypt was isntalled but when I go to the order page it says zend isn't installed, is this cause of php 4.3.1? I already edited the new ip in the customer details in the phpmanager database.....

inkhead
02-25-2003, 11:44 AM
Time to migrate. That software is not thought out anyway. What happens when you have 20,000 customers? Just switch now.

Protollix
02-25-2003, 11:52 AM
I have to agree with inkhead. If you are using PHPManager, I would recommend *at least* developing a migration plan in the event you do want to migrate, even if you don't now.

Investigate the other options, download the demos (if any) and see how easy/difficult it is to setup and to import client data. Does it have to be done by hand? Can you easily write a quick script?

When I first started (not long ago at all), I purchased PHPManager because I heard a lot about it on these forums, and that it was a great low-cost solution.

With the recent events that have happened (call home breaking the script, servers always down, site hacked, etc) I am developing a migration plan of my own.

Locutus has a decent product - it gets the job done for sure, but he needs to do a little better in the support dept, IMO.

On the plus side, AFAIK his servers weren't storing CC numbers (*I* input my CC on a 3rd party payment processor's site).

VNPIXEL
02-25-2003, 12:07 PM
Originally posted by thomor25
what is yours doing? I switched to a new server, my tech guy said zend and mcrypt was isntalled but when I go to the order page it says zend isn't installed, is this cause of php 4.3.1? I already edited the new ip in the customer details in the phpmanager database.....

what is your php version? if it is 4.3.1, you can't run phpmanager AT ALL. :angry:

thomor25
02-25-2003, 12:12 PM
Originally posted by VNPIXEL
what is your php version? if it is 4.3.1, you can't run phpmanager AT ALL. :angry:

well I just moved to a new server, I'm having the tech switch back to 4.3.0. the dns is still propagating so hopefully by the time its fully done I'll be back up and running

okihost
02-25-2003, 12:13 PM
Originally posted by thomor25
what is yours doing? I switched to a new server, my tech guy said zend and mcrypt was isntalled but when I go to the order page it says zend isn't installed, is this cause of php 4.3.1?

You need to reinstall Zend same thing happened to me..

You may also want to check out Modernbill if you have not already. I bought phpmanager again a couple weeks ago just to have for the v2 upgrade when it comes out, but after seeing all this shady business practice I would not touch it with a ten foot poll.

thomor25
02-25-2003, 12:16 PM
right now I can't afford it but when i do if v2 isn't better I'll get mb, is the database easily converted over to mb?

inquisitive
02-25-2003, 02:50 PM
Did any of you had a look at clientexec ...I had been visiting the forums & the script is awesome..It does not carries all the bells & whistles of Modern Bill but looks very promising at the price tag it carries.