if I were to include a domain name with the package, do I just enter the client's information instead of mine in the billing?


how do you(other hosting comp.) handle this?

OK, so I'm not a hosting company, but I do work for a registrar, so here goes:

If you intend to "rent" the domain with your hosting (you would have to make this very clear to the registrant - and they probably wouldn't take you up on the offer!), then use your information. However, if you fully intend to allow the client to own the domain (which would be the ethical thing to do), then fill it out with their information.

Another thing to keep in mind, you really can't hold the domain "hostage" if the client hasn't paid you for hosting services (although some host try), particularly if the domain information is in the clients name.

It sounds like you aren't involved with any reseller programs. You might want to research what is available, as many of the programs allow you to streamline this process.

i was thinking of using opensrs....what other benefits to affiliate programs give me??

also, i've notice that on some whois information there is a registrant field in addition to the standard 3. If i put my company's information here, would that solve the problem of a non payment?

The biggest benefit you get with a reseller program is the lower price for the registrations. Some programs will bill the client for you and pay you a commission, some of these even allow you to set your own rate (these types of programs eliminate the concerns you are having), then pay you the difference.

DO NOT put your information in the Registrant field unless you want to own the domain. My point was that you cannot tie the payment of hosting to the rights for the domain. If you put yourself as the registrant, I can gurantee there will be a lot of complaints from your clients.

Here's what the fields are for:

REGISTRANT: This is the true domain owner, usually a company and their address, but can also be an individual if that is the case.

ADMINISTRATIVE CONTACT: Usually the sys admin or some such person at the company that is listed as the REGISTRANT, or in the case of an individual registrant, it's the same person. This and the REGISTRANT field garner the most "power" when it comes to who is the owner of the domain, thus who can make changes, etc.

TECHNICAL CONTACT: Usually the web hosting company, but can also be the ADMINISTRATIVE CONTACT, or may even be another person in the company listed as REGISTRANT. This field doesn't mean much to the registrar (us).

BILLING CONTACT: Much the same as the ADMINISTRATIVE contact, except it would likely be a person in accounting (or some such department) of the company listed as REGISTRANT.


Does this help?:D

yes it does, thank you very much!