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View Full Version : DATAPHORCE.COM - how is their reseller system?


yakov
05-23-2001, 02:05 PM
Any opinions are welcomed.

Thanks.

PERL SCRIPTOR
05-23-2001, 03:59 PM
I was signed up for their free reseller program however, their control panel is lacking much of it's support database. As well the control panel still has a few bugs in it as it mixes account information which could prove to be costly. However, their support was good, Tim is a nice good and so is Matt. So my experience with them was short however once they get their software fixed up I believe they will be a excellent provider.

Foo-Dawg
05-23-2001, 04:38 PM
Personally I love the DataPhorce control panel. While I see where Perl Scriptor is coming from it has plenty of featurues and makes it very easy to add/manage accounts. I've used it the past month or two and if you are looking to resell it's a great place to start.

It's free and you can build your own plans. The only one gripe I have though is for somereason its setup so account names are generated and you are unable to set your own. other then that it's really nice.

PERL SCRIPTOR
05-23-2001, 04:57 PM
I do agree Foo-Dawg that they do offer a great product one which I have failed to find a match for on the net, however I believe in order to conduct a good reseller business the link errors, and other error I've mention before would have to be looked after.

My best advice to anyone in them is to just try them out, after all it's FREE to sign up. In many cases they even give you free nameservers if you ask for them. However before taking the first step and signing up clients test and test everything in the control panel because starting out new you don't want errors that you really can't control.

thebassman
05-23-2001, 04:58 PM
I just signed up with them yestaurday. The one thing I don't like about them is there prices. $0.15 per MB is reasonable however SSL is becoming a standard feature these days and to add that on it's $5.00. To make a simple account like 300Mb with 20 FTP and SSL and 2 Mysql database would cost me about $25 and then I would have to sell it for at least $35 to make some money. The other thing I noticed is they now allow you to have your plan names set to your own however once you create them you can't edit them.

Does anybody have any more opinions about this?

PERL SCRIPTOR
05-23-2001, 05:12 PM
It's now at $0.15 a MB? When I was there I believe my cost for MB was 5 cents since I charged 7 cents. I have all the old cost since I produced an online quote system for use with their program however I never used it because I quit. :bawling:

Oh well!

toma1708
05-24-2001, 08:52 AM
Are they really existing ?

yakov
05-24-2001, 12:54 PM
Yes they are! I signed up with them 2 days ago as a free reseller. Their support is good but some topics in FAQs still not working (Control Panel and Hosting Manuals and some others) so I can not get a full information about their service. In the Reseller's Control Panel there is some bug: I have 2 accounts but Discount Rate is 0% not 1% for 0-5 resold accounts. I think they are working on it :)

They recently implemented the mail templates for the welcome messages: really great feature.

I am in progress of moving some "test" account to they to evaluate their scripting features. I will post my experience here.

I am sorry for my bad English: I am from non-English speaking country.:mad:

toma1708
05-24-2001, 01:12 PM
Thanks. They were down few hours ago.

Nice traceroute:

traceroute to www.dataphorce.com (63.113.200.10), 32 hops max, 40 byte packets
1 g4-1-0-1.c7513.science.belnet.net (193.190.198.16) 0.779 ms
2 g6-0.c12008.brussels.belnet.net (193.190.197.181) 0.387 ms
3 P0-0.BRUBB1.Brussels.opentransit.net (193.251.248.217) 0.610 ms
4 P0-0.BRUBB2.Brussels.opentransit.net (193.251.151.210) 0.948 ms
5 P3-0.AMSBB2.Amsterdam.opentransit.net (193.251.154.162) 3.777 ms
6 P1-2.NYKBB3.New-york.opentransit.net (193.251.154.70) 96.325 ms
7 500.POS1-1.GW7.NYC4.ALTER.NET (157.130.60.217) 88.570 ms
8 159.ATM3-0.XR2.NYC4.ALTER.NET (152.63.25.118) 86.061 ms
9 188.at-1-1-0.TR2.NYC8.ALTER.NET (152.63.21.110) 87.299 ms
10 124.at-6-0-0.TR2.DFW9.ALTER.NET (152.63.4.5) 124.298 ms
11 188.ATM7-0.XR2.DFW4.ALTER.NET (152.63.99.1) 125.238 ms
12 194.ATM6-0.GW3.NOL1.ALTER.NET (152.63.91.5) 142.981 ms
13 matronweb-gw1.customer.alter.net (157.130.87.134) 154.594 ms
14 swp-g1.dataphorce.com (63.113.200.10) 156.408 ms

PERL SCRIPTOR
05-24-2001, 06:54 PM
If anyone is interested I'll offering my instant quote system for free download on my site, www.advernet.ca coming soon within the next week. It was designed for use with their reseller program. However, the collections of scripted designed to handle the e-commerce side of it including credit card billing etc.. is not complete, however the other part is free for download in the next week.

thebassman
05-25-2001, 05:26 PM
Thank you. I am going to check those guys out right now. I'll let you know how it turns out.:)

ckpeter
05-25-2001, 06:29 PM
arpnetworks,
That $.15 per mb is the diskspace, not the bandwidth limit.
Bandwidth limit is $1 per GB(at least the last time I checked).

Peter

Chicken
05-25-2001, 09:32 PM
Please note that arp. has been banned and posts removed.

thebassman
05-25-2001, 11:00 PM
I checked out that other reseller and they were horrible. I'll stick with dataphorce.

yakov
05-26-2001, 05:21 AM
ckpeter: they resell the diskspace at $0.05 per MB.

thebassman: what's wrong with these guys? Explain pls.

ckpeter
05-26-2001, 11:19 AM
yakov, I know that they sell diskspace at $.05 per MB, its just that lately I have heard people saying that they have raised the rate to .15, and since the person I was replying to use the $.15 price, I used $.15 also.

their website still says .05 the last time I checked.

Peter

thebassman
05-26-2001, 12:13 PM
I'm not saying dataphorce service sucks. I think it's okay except for charging $.15 per MB. It was these other guys this user recommended before his post was removed.

PERL SCRIPTOR
05-26-2001, 03:53 PM
I think for anyone starting out DATAPHORCE is a good choice. Their support is quick and friendly. Sure, they might be lacking some things in their help file but it's being added quickly. I was talking to their support guy, Tim I think and I believe you can get free nameservers if you request them. As well their control and customizable accounts are second to only that of OLM and other ensim hosts. Just make some trail tests first since the control panel is continuously being worked on. Other then that they provide a great service, one I may look back into in the future.

yakov
05-27-2001, 04:58 AM
I agree with PERL SCRIPTOR. They installed two nameservers for me for free. Keep good work, guys:)

PERL SCRIPTOR
05-27-2001, 01:34 PM
What really makes me angry is companies that offer great web hosting reseller plans and then kill you on nameservers. You e-mail them to ask about questions of way it is so expensive and they say it's maintain on them. If so why do so many hosts offer them for free? For one example OLM.net offers a great reseller however, it costs and additional 20 dollars for their namservers and DNS. It's probably not much to many big resellers but when you start up 20 dollars can be the difference between make your bills or not.

I think it would be in DATAPHORCE.com's best interest to actually put on their site that they offer free nameservers because that was probably my first question when I visited their site about 3 - 4 months ago. I was glad to here though that they just gave them away.

lenix
06-03-2001, 01:32 AM
In response to your replies we have created 2 manuals in less than 24 hours. The Master Account Manual and the Client Control Panel Manual. The Client Manual is branded with your own company logo & email.

Master Account Manual: http://cpanel.dataphorce.com:8080/lib.x
Client Manual: http://cpanel.dataphorce.com:8080/lib-c.x

Also, disk quota is still $0.05/mb, don't know where you might have gotten $0.15 from thebassman :P

Thank you for your criticism & if you have any suggestions feel free to shoot it our way :)

toma1708
06-03-2001, 02:14 AM
Your online manuals are not working.

This is the message:

"Fatal error: Failed opening required 'lib.getting_started' (include_path='.:/usr/local/lib/php') in /sites/.cp/html/lib.x on line 20"

Hope you can repair it soon!

Best reg

yakov
06-03-2001, 03:41 AM
same for me...

lenix
06-03-2001, 04:14 AM
It's up... had to set a few things so that people viewing the files remotely ( not through the control panel ) would be able to access it.

Feel free to let me know what you think :)

toma1708
06-03-2001, 04:32 AM
1. http://cpanel.dataphorce.com:8080/lib.x_sec=billing

2. file:///C:/gibson/man.x?acct_bal (link from account balance from "Account creation pahe")

Best reg.

toma1708
06-03-2001, 04:37 AM
I forgot. Congratulations ! Nice work indeed.

hickster
06-04-2001, 01:33 AM
Their sign-up for resellers isn't working at all... I have been trying for a few hours now. Does anyone know the status?

lenix
06-04-2001, 11:03 PM
hickster,

The signup page seems fine. If you are still having problems feel free to call us at 318.218.4744 or we can call you to get your reseller account up and running.

hickster
06-04-2001, 11:57 PM
THat's so strange... I have been having trouble with pacbell's dsl lately... Today, I can't even get dataphorce.com's index page to load. I don't think it's them.

Thanks dataphorce,
I will give you a call, or wait another day to see if it workds.

Brett Hickman

hickster
06-04-2001, 11:58 PM
:) it's working!

Thanks!

Brett Hickman

Get-Hosted.com
06-05-2001, 02:37 AM
Lenix, I was also having problems on that page, but thought you maybe were fixing the secure certificate problem.

joat
06-08-2001, 02:01 PM
My personal experiece with Dataphorce over the last few days since signing-up:

1. They aren't ready for prime-time yet, definitely not for you to be reselling any accounts... they're still in beta as far as i'm concerned.
2. They definitely have something... once it works flawlessly... they'll be awesome.
3. Support... great when they're not busy? but as of late i believe they're pounding out as many bugs as they can, i hope!

-Can't setup my sites with mysql because their db creation interface has serious problems with deleting your databases if your account is allowed to have more than one database.

-My email templates got deleted

And i'm still waiting to hear from them on these issues... my hope is they're waiting to tell me that they've fixed these problems... :o
I think they should credit my account considering all the testing i've been doing to their system :D

seeker
06-09-2001, 02:39 AM
1. Anyone can know where we are reselling. One of my customer went away because of this file;

http://63.126.94.200/php/php_info.php

I mailed their support but no answer after a day


Apart from that the root ftp login contains a dir --.PHORCE

It is not doing good for a reseller



2. Now i cant login to control panel

It gives;
Warning: MySQL Connection Failed: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (61) in /sites/.cp/html/func.mysql on line 3


I contacted support again & again - still no answer

I cant phone them coz am not in US

Pls lenix - be more professional if you are going to do good for your business

joat
06-09-2001, 10:24 AM
Yes it seems to be worse... but it wouldn't be so upsetting if they would just tell us there are some growing pains, things to iron out etc.

Their cpanel has been down for... oh... over half a day...
and yes there are some SERIOUS uptime/performance issues, pages load *too* slowly, or not a all, or with Mysql Errors... "can't create unix socket, blah, blah"

I've been calling but get only voice mail.
emails... lost in space...

Bottomline... not production ready:mad:

Seeker... yes i noticed that php info stuff immediately BUT i had no intentions of putting *any* clients on this till i fully tested it and it's obviously failing...

I DO wish dataphorce the best, hopefully this is good feedback to get their sh*t together.;)
I would definitely be on board 110% if these issues were resolved

PERL SCRIPTOR
06-09-2001, 12:02 PM
I guess many ppl are coming to the same conclusion that I reached about 3 months ago when I found them through www.recellar.com

They have an excellent idea, good prices however their cpanel and everything else just has too many little things that can go wrong. And with that said, I'd still use them once they get their cpanel working along with the secure cert. too

Anyhow, maybe they will find some beta testers for their control panel to help them iron out their bugs. I imagine they wouldn't have too many problems finding ppl since so many ppl want their product.

seeker
06-10-2001, 01:36 PM
This appears when a user is going to make changes in mySQL section;


MYSQL MANAGEMENT FACILITY IS CURRENTLY UNDER CONSTRUCTION.
PLEASE CHECK BACK IN AN HOUR.
THANKS,DATAPHORCE SUPPORT


Happy sailing for resellers :D

This is worst than contacting the users directly

Their web site promises to protect reseller's anonymity. As I remember they promised to use a complete anonymous network for resellers --I cannot verify this as their site is down at the moment & i didnt get answered for my any of support emails yet

Only 2 days ago I asked them to be more professional :D :D :D

Stridin
06-10-2001, 07:32 PM
I signed up yesterday with datphorce and have visited the site many times to find they are down themselfs. I could not get the bill tab to work to add funds. They are down again now.
Do not think I can resell for them until they do better and get there stuff working but they will have something when they do..

brianc
06-11-2001, 08:26 AM
Dataphorce made it to second on my list of potential host providers. I made my list up after reading posts over a 2 week period on this site/forum.
I was after reseller account and site accounts for clients and personal use.

Interestingly, the provdier I have chosen is moving NOC right now, so I am just waiting for them to give the go ahead so we can sign up.

For other host's reference, the one we chose were not the cheapest or offered the best "unlimited" deals, they had the best and professional responses to ALL questions asked on presales etc.

b

Dogma
06-11-2001, 08:45 AM
And they are.......

wmac
06-11-2001, 11:03 AM
Hello

From dataphorce "why choose us?" :

No Contracts, No Obligation ... [No services, No uptimes :D ]


Anyway, people working on dataphorce !,

Have you found other reseller program with these specs:

- Free signup
- Real !!! anonimity
- Good control panel
- Customization capabilities
- [ preferably Windows Host ]

Regards,
Mac

joat
06-11-2001, 07:34 PM
Brianc,

What was first on your list?

------------------------------------

With regards to dataphorce I just wanted to know *how long* their cpanel is going to be down... sounds like a simple question but I get no response... calling or emails... i haven't been able to load that page since thursday... can't ping it... nothing.

Why can't they just answer a simple question, or even say ' hey bozo it's your problem ' but instead *nothing*:angry:

is anyone else able to get the cpanel page right now?

I think dataphorce doesn't understand something... by communicating with us they are getting valuable feedback that can help improve their product... and ultimately their bottom line... i don't like to deliver bad news either but if i'm asking you for money (and received it) i would at least be courteous...
*It's more difficult to get new clients than to keep the ones you already have* - i'd be very content to receive a call or email from dataphorce *even* if i don't like what they might say.:cool:

brianc
06-11-2001, 10:54 PM
Originally posted by joat
Brianc,

What was first on your list?

------------------------------------


:: telaserv.net

they may be quite busy at the moment as they are moving NOCs, but usually get a responsive within 24hrs.