Who do you trust more now?

fdc

Originally posted by doobie
their reseller package? I dont knows because they only started selling those reseller accounts about a week ago but i see no one complaining yet so it must be good :)

doobie what is your connections with fdc?

hehe, my connection is I see adminME all over WHT=] Never heard of dathorn

yea me too. I am not a client nor staff.. I am thinking about getting a server there once cpanel prices go down.

actually if you do a search on dathorn, you will notice that they are very well established and have a great reputation here.
and Andrew (Dathorn_ADT) posts here all of the time.

How do the two of us even relate?

Hmm. Dedicated Servers vs. Reseller Accounts. ;)

Oh my goodness! FDC has 2gb/30gb for $9/m. Are my eyes tired or ... ?

Ahh sorry the links in their menus weren't colored properly so I didn't notice them.

By the way, the FDC order page ain't secured. How people can put their CC no. on that page?

The page itself is secure. They're using images from a nonsecure source, thus removing the lock image on your browser. I was wondering that myself until I looked around.

Why did they hide the yellow lock? Is there anything we can't see?

"By submitting this form I acknowledge that I am aware of no refund policy of FDCservers.net"
you should be aware of that !!!

Originally posted by blacksorcere
"By submitting this form I acknowledge that I am aware of no refund policy of FDCservers.net"
you should be aware of that !!! That sure is interesting . .thats probably to lower the amount of abuse (like that can happen with 30 day money back guarantees) ...

Originally posted by blacksorcere
"By submitting this form I acknowledge that I am aware of no refund policy of FDCservers.net"
you should be aware of that !!!
9 US$ it's a very low price and refunds could cost them a lot.

Originally posted by Dathorn_ADT
How do the two of us even relate?

Hmm. Dedicated Servers vs. Reseller Accounts. ;)

no Fdcserver has the reseller plan

I don't get that warm fuzzy feeling from fdcservers.net:

1) Their Web site is very thin on details for the reseller service. (Maybe it's a new service--they seem more setup for colocation.)

2) I click on the "Forums" link and I get a "Forums coming soon" note.

3) I tried to ask questions in the "Contact us" page, and I got a formmail.pl script error saying the script was posting to another domain and for security reasons that wasn't allowed, blah, blah, blah.

4) I e-mailed them some basic questions about the reseller accounts, and 24 hours later I still have no response.

5) There is an odd connection with "KingComp" that is never explained (maybe a parent company).

By contrast, I've asked several questions of Andrew at Dathorn and each time he's answered me quickly and thoroughly.

I'm not a customer (or affiliated in any way) with either company, but I've been shopping around, and fdcservers.net hasn't done anything to reassure me so far.

no, i have their response 2 minute late from i email them.

With FDC, it appears their low price is equivilant with their service.

I signed up last week and was promised a P4 2.4 w/ 1GB of RAM server and I ended up with a Celeron 2.2 with "493166592" bytes of RAM according to cat /proc/meminfo.
My account was setup quickly. Adam was responding quickly to my emails until I got onto the server through SSH and I discovered that it wasn't the server that I was promised. I emailed them back and never heard back from them again for 2 days. So I emailed them again and they said they would send someone to check it out "since we only have P4 servers".

2 more days went by and no response. So I emailed them again asking for an update and telling them that my current server's memory is constantly at 90%+ usage. Their response: "This server does not have 470 MB ram and it is never even close to 90% usage" Still no word about the "person" they sent to "check out" the server. So I emailed him back the output of /proc/meminfo

-bash-2.05b$ cat /proc/meminfo
total: used: free: shared: buffers: cached:
Mem: 493166592 465682432 27484160 0 87691264 330887168
Swap: 1077501952 52236288 1025265664
MemTotal: 481608 kB
MemFree: 26840 kB
MemShared: 0 kB
Buffers: 85636 kB
Cached: 309552 kB
SwapCached: 13580 kB
Active: 244672 kB
Inact_dirty: 154912 kB
Inact_clean: 23464 kB
Inact_target: 84608 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 481608 kB
LowFree: 26840 kB
SwapTotal: 1052248 kB
SwapFree: 1001236 kB
Committed_AS: 108432 kB

that was yesterday, still no response...I emailed them again just now, trying to follow their ratio of 1 email sent to you for every 2 you send.

I am not asking for much, just the server that was promised...the only kind that they have according to them.

Are there any other FDCServer customers that have been lucky enough to get on a P4 server?

I've been with adams reseller hosting at hoststudios and its great. Ive been with them a month. Now that i see he works with FDC servers, I want to move my reseller over there because of the 10gb diskspace and 100gb banwdith for 4.95 more than what i payed at hoststudios for 5gb 80gb banwdith. My question is does anyone like or dislike them(FDCservers) and why?

Originally posted by xaViex
My question is does anyone like or dislike them(FDCservers) and why?

See above post

ikkebra... you got deal...

:D

Well that was just 1 bad comment, I would like to know what other FDCservers clients have to say.

Does anyone use the?

:( double Post. please delete

Originally posted by ikkebra
With FDC, it appears their low price is equivilant with their service.

I signed up last week and was promised a P4 2.4 w/ 1GB of RAM server and I ended up with a Celeron 2.2 with "493166592" bytes of RAM according to cat /proc/meminfo.


is that true? any one from fdc has an explaination? this doesnt look good.

I'd like to go with them for colo so I've sent an e-mail 7 hours ago, but still no response... :(

I sent an email at 10:16am:
Hello, I am with Hoststudios.com reseller plan. I've noticed that Adam from HostStudios works for your company. I would like to leave HostStudios for FDCservers reseller plan, but I have a question to ask. Do you take money orders as a form of payment. Also is it possible as a reseller to also put your dedicated servers plan on my website to sell for more of a profit and send you the money that the dedicated is for. Example: I put order dedicated servers for 199 dollars and its your 99 dollar plan i make a profit of 100 dollars. Of course i wouldn't aim that high but that is what i would like to know. Also like to sell reseller plans of yours. How many IP's do i get for the reseller? If you could answer these questions. I would be so grateful.

I got a reply just a couple of minutes ago 3:39pm
Hello, we accept money orders however if you reseller our servers we require all servers to be paid upfront before we put them online

regards

FDCservers

And didn't answer my other questions! Ill wait for the next reply.

UPDATE: 4:13pm
we accept money orders however if you reseller our servers we require all servers to be paid upfront before we put them online

I guess there read the post. :) Well ill have to think more of this untill i can get a good review from someone, till then ill stay with hoststudios.

They've replied... it's OK.

Originally posted by Dathorn_ADT
How do the two of us even relate?

Hmm. Dedicated Servers vs. Reseller Accounts. ;)

We offer both.

Hrm that makes two people that've posted w/o reading the entire thread :rolleyes:

Yes I see that you offer both now...as was covered on the first page even ;)

I ordered the same Server. P4 2.4GHz with 1Gig RAM. And one hour later I get it.

processor: 0
vendor_id: GenuineIntel
cpu family: 15
model: 2
model name: Intel(R) Pentium(R) 4 CPU 2.40GHz
stepping: 7
cpu MHz: 2390.104
cache size: 512 KB
fdiv_bug: no
hlt_bug: no
f00f_bug: no
coma_bug: no
fpu : yes
fpu_exception : yes
cpuid level : 2
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm
bogomips : 4750.85

total: used: free: shared: buffers: cached:
Mem: 1022660608 601894912 420765696 0 75198464 122679296
Swap: 1077501952 0 1077501952
MemTotal: 998692 kB
MemFree: 410904 kB
MemShared: 0 kB
Buffers: 73436 kB
Cached: 119804 kB
SwapCached: 0 kB
Active: 447584 kB
Inact_dirty: 17768 kB
Inact_clean: 22304 kB
Inact_target: 97528 kB
HighTotal: 98240 kB
HighFree: 768 kB
LowTotal: 900452 kB
LowFree: 410136 kB
SwapTotal: 1052248 kB
SwapFree: 1052248 kB
Committed_AS: 345328 kB

No problem for me and the Sales and Adam allways answer my questions.

Best regards,
magic

the offer on FDC seem pretty good. what kind of server side script is support on the basic $9 plan. i didn't seem what they listed on. this is what they offer:

All Reseller Hosting Accounts include :

› POP3 Emails Unlimited.
› Email Aliases Unlimited.
› Email Forwarders Unlimited.
› Auto Responders Unlimited.
› FTP Accounts Unlimited.
› MySQL Databases Unlimited.
› Sub-Domains Unlimited.
› Domains Unlimited.
› Setup Fee Free

do they offer php/perl?

Originally posted by xaViex
My question is does anyone like or dislike them(FDCservers) and why?

Personally I don't trust them as much as I don't trust unitedcolo with their ever changing policies at whim and fancies. Took going to BBB to get my hardware back which I placed with them, despite them charging my cc for postage right away. Calls, ICQ, visits didn't help. And the harddisk has other people's data on it after I got it months later following a BBB complain. Perhaps it's an isolated case. But it just make it such that I will never do business with them again ever.

Originally posted by magic_bb
No problem for me and the Sales and Adam allways answer my questions.

Best regards,
magic


Lucky you. I've been begging and pleading for days now to take me off this phantom Celeron server and put me on a P4.

I can look past that they put me on this crappy server to begin with, and that they can't seem to find this server anywhere, and that they don't respond to my emails until I email them twice. Just set me up an account on one of their P4 servers, that is all I ask. Simple you would think. I requested that on the 16th. Yesterday, the 19th, I finally heard this:
I sent this over to petr to take care of.
Adam

simple you would think. But I am still on the server which they are still looking for
-bash-2.05b$ date
Thu Feb 20 10:19:27 EST 2003
-bash-2.05b$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 15
model : 2
model name : Intel(R) Celeron(R) CPU 2.20GHz
stepping : 7
cpu MHz : 2191.025
cache size : 8 KB
fdiv_bug : no
hlt_bug : no
f00f_bug : no
coma_bug : no
fpu : yes
fpu_exception : yes
cpuid level : 2
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat p
se36 clflush dts acpi mmx fxsr sse sse2 ss ht tm
bogomips : 4347.95

-bash-2.05b$ cat /proc/meminfo
total: used: free: shared: buffers: cached:
Mem: 493166592 479952896 13213696 0 106512384 302100480
Swap: 1077501952 44527616 1032974336
MemTotal: 481608 kB
MemFree: 12904 kB
MemShared: 0 kB
Buffers: 104016 kB
Cached: 284684 kB
SwapCached: 10336 kB
Active: 248524 kB
Inact_dirty: 147964 kB
Inact_clean: 37868 kB
Inact_target: 86868 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 481608 kB
LowFree: 12904 kB
SwapTotal: 1052248 kB
SwapFree: 1008764 kB
Committed_AS: 139348 kB
-bash-2.05b$

ikkebra for how long you are with Fdc?

Originally posted by jolly
ikkebra for how long you are with Fdc?

According to their billing cycle: since last week.
But since they claim they only have P4 servers, each with 1GB of RAM, I would have to say I have yet to make it onto one of "their" servers.

Originally posted by adminME
We offer both. When looking at your main page, there is no way of telling that you offer reseller accounts at all. It mentions dedicated servers, colocation, and even IRC servers, but nothing about reselling until you hover over "services." If I were looking for a reseller account, I wouldn't stick around at your site to look twice just in case you did offer them.

Just some marketing food for thought. Sorry to go off topic.

Well, I emailed FDC and because of the several emails I've found and needing a fast reply I emailed both adam and sales.

I sent them the exact same email.
Here are my replies:

Hello,

Our new website is still under development thats why some of the links may
not be functioning properly.

We have been in business for over a year, and have hundreds of dedicated
server customers alone.

Yes we really do own our own data center, which is located in the Chicago
Board of Trade. Our Datacenter has the capacity to hold over 2000 servers.

Thanks,

Adam


AND


Hello,

We just released this new design a week ago and it`s still being finished.
It should be complete sometimes next week however the ordering system is
fully functional.

Our datacenter have been online for 2 years. We have about 800 clients and
we house roughly 600 servers. Yes we own our own datacenter we have signed
10 year lease with Chicago board of trade with 20 year re-sign option, we
own all the equipment, fiber and we have our own contacts with our ISP. We
have 2Gbit from Yipes, 1Gbit from Cogent and OC-48 comming in april from XO
communications

regards

FDCservers



Anyways, I think I'm going to wait until I here someone has is not a newbie, or at least has quite a few posts, give a good review. I'm very cautious of people with only 1 to 15 posts saying a company is "oh so good", because how do I know they did not go create another account just to give themselves a good review from someone elses point of view that does not exist.

Know what I mean?
I've seen quite a few of those, someone comes on here and says, oh x company is awesome, but that was like their 1st post!!

Crazy.

If anyone has any other good or bad thoughts about these two companies, please share them ;o)

Just my thoughts.
Richard.

Originally posted by qm8309
is that true? any one from fdc has an explaination? this doesnt look good.


We've provided him with a refund.

The whole $9 :D

Originally posted by ukndoit

Anyways, I think I'm going to wait until I here someone has is not a newbie, or at least has quite a few posts, give a good review. I'm very cautious of people with only 1 to 15 posts saying a company is "oh so good", because how do I know they did not go create another account just to give themselves a good review from someone elses point of view that does not exist.

Know what I mean?
I've seen quite a few of those, someone comes on here and says, oh x company is awesome, but that was like their 1st post!!

Crazy.

Richard. [/B]

I can see that u are also a new bie ;)

Originally posted by musafir
I can see that u are also a new bie ;)

LOL. Yeah here I am.

I found this place some time ago, but I work about 16 to 21 hours per day, and I have 2 small boys and a awesome wife, so I had to try to make time for them on "breaks" and stuff, so I never had time to come here.

Now I have lots of time since I'm putting our Hosting company on hold and not accepting new clients for a while. Now I'll be able to concentrate on building my web applications, and stuff.

Plus I have promised my wife to finish her websites for her. So I'll be busy again, very soon. But I'm going to try to be more balanced, my baby boy is already 4, and my oldest is already 5. I've missed way too much. Not worth it.

So, I'll probably be a newbie on here for a long time :D

Oh well, my family is way to important....

But of course, I did not come here and boost a company right away. :D

That is what I was talking about.

Richard.

I know nothing about FDC, but I know about Dathorn.
I've been with DTH for a month now and I've had NOTHING but goodess :D. It's a VERY nice rice (I am paying 27/month for 5GB's by 60GB's). Andrew is FAST, he will reply your questions within minutes of E-mail, or automatically on AIM/AOL.

I recomend you use Dathorn, just because I've been with them... I'm not putting FDC down.

P.S - I've been with Dathorn a month, and I've only noticed one instance of downtime (which lasted less then a mintue) and he even warned me about it before-hand ;)

GO DATHORN!

Ha, ikkebra

i should have read your post before ordering my P4, 2.4Ghz from FDC... same like u, i've gotten Celeron, 2.2Ghz instead. After sending 3 emails and waited long before getting a reply that says:

We DO NOT put any Re seller customers on P4 2.4GHZ machines.

If there is a problem with that please email sales and request a refund.

Thanks,

Adam

....
Why am i angry? I have communicated with Adam over ICQ and email disucssing the terms of the reseller plan, and given specific instruction in the Order FOrm (and sending a email to Adam for confirmation) that the reseller account will be set up in a P4, 2.4Ghz....

After all the time and effort spent trying to make things right even before sending in the order form. I do not feel that i deserve such treatement.

FDC can refund the payment, but what about my time and the trust/faith we placed in you? what is usd20? i can let that go.

but how about the waste of my time.... n jeopardizing the trust my clients have on me?!?!?!?! - those are precious to me (maybe not to u)

FDC/ADAM, if you feel unjust by this post, feel free to contact me. I am more than willing to post our correspondences online.

I am furious, very furious, with very good reasons.


=====> update:
about 20 mins after i request for the refund, Adam offered to put me on Dual Xeon, 4G Ram. sounds very tempting. indeed. and i am less furious now....
I know the system is good, but i'm not sure if i want to put my business on the line with this company. - think NOT.

thanks for the offer, anyhow, Adam
... nice of u to counteroffer :)

Originally posted by czwen
Ha, ikkebra

i should have read your post before order my P4, 2.4Ghz from FDC... same like u, i've gotten Celeron, 2.2Ghz instead and waited long before getting a email that says:

We DO NOT put any Re seller customers on P4 2.4GHZ machines.

If there is a problem with that please email sales and request a refund.

Thanks,

Adam



Don't worry, they sent Petr to look into it last month. He should be back any month now with his findings. :D

And as you can see from Adam's post above, when asked for an explaination, he only points out that they could care less about the $9 per month accounts.

Sorry to hear it czwen. I know what you are going through.

Originally posted by czwen
Why am i angry? I have communicated with Adam over ICQ and email disucssing the terms of the reseller plan, and given specific instruction in the Order FOrm (and sending a email to Adam for confirmation) that the reseller account will be set up in a P4, 2.4Ghz....

After all the time and effort spent trying to make things right even before sending in the order form. I do not feel that i deserve such treatement.

FDC can refund the payment, but what about my time and the trust/faith we placed in you? what is usd20? i can let that go.


Same incident happened twice. Why don't FDCserver.net mention on there website about the resellers details like hardware configuration etc.
It will save lot of time.......

:D:D

ikkebra

:) i'm glad i found out what i was getting myself and my accounts into, before actually getting into it! LOL

Thanks goodness for BACKUP PLANS ; )

Lets all learn from this. Hey if you find good reseller plans/dedicated servers/VPS , please do drop me a line (zwen@newzpixels.com).

ALoha!

DON'T buy re-seller acts from FDC DONT DO IT DONT DO IT DONT DO IT

ADAM is 100% compleatly lost

when setting up my account I had asked him about 6 qyestions:
he only answered two

I had to ask and ask again

then he set up my account and it had no "add account"
in the WHM

I asked him about that and he told me to read the manual.
I read the manual and it said click "add account"

I told him about that and he said "go refresh your page, I did and it worked"

yea it worked cause he ran back and fixed it.

I had also asked him to name the server wavemx.net

(he did not do it)

when I pressed him about it he said I had never asked for it and he was going to have to order an IP...well I did ask for it yet he does not read his emails

well ...that took forever

then I told him I needed a https folder in my root so that when I make an account they get a sercured folder automatic

he told me I can do that via the ftp

so I went and tryed

I made a folder called
public_https

it did not work...I told him that and he said that I never asked for that, and he never told me I could do it myself

that he would have to asign an ip address
with every account
(like that's going to work being they have such GREAT SUPPORT ..yea right!!!!)

that company sucks bigtime

For all of the above threads besides this one right above mine - yes we take resonponsibility for the wrong server being setup. We are putting on a Dual Xeon with 4+GB of RAM next week to try and make up for this.

But for wavemx's post.


For one, you told me you wanted an SHTML folder.

For two - everybody reading this read this thread.

http://www.webhostingtalk.com/showthread.php?s=&threadid=118684

Thanks,

Wavemx,
welcome.
One more with FDC

:D

Originally posted by jolly
Wavemx,
welcome.
One more with FDC

:D

As I said - we take responsibility for the wrong server being setup, thats why we are putting on some Dual Xeons.

As for wavemx - read the thread link I posted and you will see that he is in the wrong, not us.

Thanks,

What's wrong with such a big company. Why don't they so something. So many customers are feeling lost.

:D

I believe this thread consists of mainly two unsatisfied FDC customers, so how do you find so many are feeling lost?

And as I said, read that thread link I posted and you will see he is in the wrong not us.

Originally posted by adminME
I believe this thread consists of mainly two unsatisfied FDC customers, so how do you find so many are feeling lost?

And as I said, read that thread link I posted and you will see he is in the wrong not us.

Adam, I personally have no reservation for FDC. It's great company. Even I am planning to take one server from FDC. But we all are discussing here. It's really strange that company like FDC to have unsatisfied customer like ikkebera or czwen.

:D

^^^^

What on earth are you talking about?

Originally posted by Kazym
I know nothing about FDC, but I know about Dathorn.
I've been with DTH for a month now and I've had NOTHING but goodess :D. It's a VERY nice rice (I am paying 27/month for 5GB's by 60GB's). Andrew is FAST, he will reply your questions within minutes of E-mail, or automatically on AIM/AOL.

I recomend you use Dathorn, just because I've been with them... I'm not putting FDC down.

P.S - I've been with Dathorn a month, and I've only noticed one instance of downtime (which lasted less then a mintue) and he even warned me about it before-hand ;)

GO DATHORN!

I've only been with dathorn.com for less than a week and so far it's been great. I've submitted a few trouble tickets all of which were replied to promptly (I swear Andrew has NO LIFE and NEVER LEAVES THE COMPUTER!!!).

I just hope I still have great things to say about them 6 months from now, which I'm sure I will.

Bang for your buck I don't think you can beat dathorn's 3GB/45GB for $20.25/mo unfortunately they aren't accepting new customers (http://forums.dathorn.com/index.php?act=ST&f=3&t=295&) at this time but should be in a few weeks.

Great job Andrew, keep it up!

I know nothing about Dathorn, but i know about FDC.
I've been with FDC for 2 weeks now and i've had NOTHING but greatness. It's a VERY nice pizza (I am paying 29/month for 10GB's by 100GB's). Adam is FAST, he will reply to your questions within minutes of E-mail, or automatically on ICQ.

I recommend that you use FDC, just because i've been with them...I'm not putting Dathorn down.

P.S. - I've been with FDC for 2 weeks, and i've only noticed one instance of downtime(which lasted less then 5 minutes, Adam fixed it within 2 minutes after i emailed) and one instance of slowdown(one user running a bad CGI script, his account got suspended within 3 minutes) and both times they got handled fast.

GO FDC!

i agree to a certain extend. I have great services from Adam BEFORE the order got f***ed up. He answered most of my emails and ICQ real quick UNTIL the order.

NOW i don't see FDC's ICQs (both Adam's and Sales Department's) online anymore.

Yes FDC has good prices, we are tempted to go on the Dual Xeon. But ... i no longer have the faith in FDC ...

Dilemma ...

Just be prepared for what you pay for!
I don't mean they are no good BUT don't expect much!
Hopefully not another 1mhost?!?

Especially when you think the billing page is not secure or looks funny...
like 2checkout is a real billing processor but not 1checkout!

1mhost uses 1checkout??
Hmmm... Very Strange?!?

BTW, what happens to 1mhost?????
Curious to know their fate.....
Jail??? or Dead???

Hope they were dead inside the jail
HaHa

But just shop around before going the host.
Especially they were NEW to this business.
Preferably wait for at least 6 months to see how they were...
Reputation in the WHT forum before going to them.

And yah......
I have a few domains For Sale (for WebHosting & Domain Registrar)
Check them out at;
http://www.webhostingtalk.com/showthread.php?threadid=119562

I have a couple of servers with fdc, as well as i've had some VDS of theirs in the past and I can say that out of the servers I have in different places fdc are the best price/quality.

My reasons are the following:

1) fdc assist you fast if you post up on their ticket system. Their email support is a bit dodgy but it may be due to problems with mail servers (or atleast I hope its only cause of that)

2) Servers have been up for the last few months without any problems at all. I have seen one downtime of around 30 mins, but that was all so no problems over that issue.

3) Their bandwidth: ohhhh what a great gift from heaven above! Havent ran out of bandwidth in any of this servers at all! even had to change the location of some files from other DC's due to my bandwidth usage there, but hey! fdc bandwidth solved it up easily!! :D

4) Server maintainance: I had a problem with the RAM once, and got it replaced within 1 hour! (better, impossible. Take my word).

5) they're support via phone is quite nice aswell. I called up a couple of times for some clarifications and got them responsed to my questions.

6) Their price is very competitive, and content restriction is quite low.

Anyway, if those reasons arent enough for you, they are more than enough for me :)

Ferns-realm,

This thread is 16 month's old - i'd suggest starting a new thread if you're writing a testimonial for your host.

Simon

FDC, they may be slow and sometimes unresponsive, but in the end every request we've made has been completed. Had a shell hosting server with them a few months ago and service was ok for a shell host.