Whats up with this new form system they have changed to? The once easy/not so easy form has become a pain in the -ss! and half of the time you get an error! For the average customer it has become a total pain to change NS records using the Mail-From option.

Anyone else seen this yet?

Yup. Seen those and had a lot of my clients complaining against NSI.

So I had to create a HELP section dedicated only to Network Solutions woes :D

Everytime a client asks me for advice about the best registrar, I would always tell her/him to stay away from NSI.

Well , im sorry to disagree guys/gals
I have only ever registered my domains with NetSol
I have never had any problems, the page always works fine for me they have never over charged me.

ITS BEEN BLISS!!

The past few months with NSI have been up and down.

Not great when your a web host trying to change DNS for a customer waiting for their account to be ready!

And now with the recent changes their servers are slow as hell as if they weren't to begin with!

Originally posted by xtstrike
Well , im sorry to disagree guys/gals
I have only ever registered my domains with NetSol
I have never had any problems, the page always works fine for me they have never over charged me.

ITS BEEN BLISS!!


Then you should play the lottery. You are truly blessed/lucky.

--Tina

Why we are really bitching, is because the domain registry is shared and any legitimate registrar has access and can make thier own pricing structure (which is always below netsol) so wouldn't you think netsol would go over and beyond to please their customers to keep them???

There are toooooooooo many low cost domain registrars out there right now for netsol to continue to act like the have this by the balls...

We normally do not get on these boards at all or complain but netsol sucked before verisign bought them out and they are 100 times worse now....

You are mistaken on one point. Some other registrars charge every bit as much as NSI does, including at least one OpenSRS RSP, ndnregsitry.net, who charges $70 for 2 years.

I'm amazed the NSI still acts as if it had a monopoly. They have made some minor changes to their system. However, their overall lack of adaptability will be their undoing. They have already lost nearly half of their market share in registrations, were beaten in Q4, 2000 by OpenSRS in new .com. .net and .org registrations, and continue to charge some of the highest rates among registrars.

Even the advantage of their former monopoly and large base won't sustain them indefinitely as that base is rapidly eroding and their numbers are dwindling. Another year or two and it wouldn't surprise me if NSI was a minor registrar.

Originally posted by xtstrike
Well , im sorry to disagree guys/gals
I have only ever registered my domains with NetSol
I have never had any problems, the page always works fine for me they have never over charged me.

ITS BEEN BLISS!!
See what happens if the admin e-mail address on record ever changes and you no longer have access to it. You'll be calling NSI a lot of things at that point and bliss won't be one of them!

Of course they're not over charging you . You're already voluntarily paying the highest prices in the market for domain registrations. If you're happy paying about 3 times as much (or more) than all those who use better registrars, then be happy and enjoy it. The fact that better service can be had for considerably less shouldn't deter you one bit.

I dont register domains often, I have maybe registered about 10 so far and each one has been with network solutions.
I am willing to use a different company on my next registration and will keep you updated on this thread of how it goes, but so far i havent seen any issues, i do the following:

1. Pick a domain
2. click register
3. personal info and CC
4. confirmed in e-mail
5. setup DNS servers for the domain
6. setup tech and billing contact
7. done

it has NEVER failed me yet, thats why I like them, but i have heared so much from other cheap registrars that i am willing to try.

The problem with me is I feel the more you spend the more you get, I do the same with electrical equipment, i will get Sony instead of anything else because it is recognised as one of the best. I use NetSol because i have never had any problems with it, maybe if i ever experience otherwise then i will tell you all, but so far i havent :)

[i]
1. Pick a domain
2. click register
3. personal info and CC
4. confirmed in e-mail
5. setup DNS servers for the domain
6. setup tech and billing contact
7. done

it has NEVER failed me yet, thats why I like them[/B]
This is quite simplistic. Administering domains is a lot more than that but understandable because you only had 10 domains and probably never changed servers or changed your admin e-mail address. You will see the huge difference when you try using other registrars that allow you to make all the changes yourself by just logging on to your account and not going through all the hassles of filling up forms, sending faxes, responding to confirmation e-mails or making phone calls that would never seem to get answered.

Originally posted by xtstrike
I dont register domains often, I have maybe registered about 10 so far and each one has been with network solutions.
I am willing to use a different company on my next registration and will keep you updated on this thread of how it goes, but so far i havent seen any issues, i do the following:

1. Pick a domain
2. click register
3. personal info and CC
4. confirmed in e-mail
5. setup DNS servers for the domain
6. setup tech and billing contact
7. done

it has NEVER failed me yet, thats why I like them, but i have heared so much from other cheap registrars that i am willing to try.




Yes, they make it extremely easy for you to spend your money with them. Ever need tech support? :P"

For me NSI has, by far, been the WORST registrar to deal with.

--Tina

Originally posted by xtstrike
The problem with me is I feel the more you spend the more you get, I do the same with electrical equipment, i will get Sony instead of anything else because it is recognised as one of the best. I use NetSol because i have never had any problems with it, maybe if i ever experience otherwise then i will tell you all, but so far i havent :)

No offense but, the only reason I'm keeping my domain coolay.com on their servers is because I need to be able to answer customer woes. If I am familiar with how my domain is being handled at NSI, then helping my clients wouldn't be a problem. :)

Other than that, I don't think I can recommend them.

I nearly went crazy when I needed to change the host IPs for my nameservers and they weren't responding for days!

It's okay if it's just one domain I was worrying about, but my clients domains were dependent on my nameservers' IPs. What affects my domain affects all of them!

1. Pick a domain
2. click register
3. personal info and CC
4. confirmed in e-mail
5. setup DNS servers for the domain
6. setup tech and billing contact
7. done

Sound pretty much the exact same procedure I use at Dotster, only my information is already written into most of the forms. It's a case of click, click, click, enter CC number and done... for only $15 a year. :D

Greg Moore

I'm amazed the NSI still acts as if it had a monopoly

I found many of our clients (new) have domain registered from NetSol. When I asked why did they choose NetSol, the answer was "Is there any other place where we can register domain???"

There are many people who don't know that Net Sol is not only in the market.

1. Pick a domain
2. click register
3. personal info and CC
4. confirmed in e-mail
5. setup DNS servers for the domain
6. setup tech and billing contact
7. done

You will find there are few who has reduce the process bit more... if you admin, tach and billing contacts are same, simply click as admin, as admin and its done. See don't need to type same info again and again.

If you need to register domain frequestly, open a bulk account and give your detail once. Next time when you want to register a domain name simply login into your control panel using login and password and type the domain name and press register and thats done.

And only for less than $10 per domain per year.

i have been with network solutions since 1999 and let me say this....they suck crap!

prices are way too high....i only just got smart about going with lower cost registars like 000domains.com

..oh well....

we all have to learn somehow :blush:

Wow! I guess Net Sol is having the most secured Control Panel on the net. I am trying to enter in a control panel to transfer a domain for our client, using his login and password (given by him, since he was unable to login). Around 1/2 an hours ago I press "login" and it is still authorizing ... no error message and network fault... trying to process. Hope it will allow me to get in by tomorrow :angry:

or oblige me by giving some error message ;)

Guess what... I just got in the control panel. Nice feature... fill in the detail and press login, go to toilet, have a coffee, go for walk... come back after 35 minutes and you will be in :)

It's not just the much lower prices at other registrars, it's the superior service, utility and convenience some offer. Forget about price for a moment, NSI doesn't come close to them in service.

The real time registration is really nice, as is being able to have multiple domains under the same account and apply changes to all of them at once. It's more convenient to only have to enter server names and have the IP addresses looked up automatically, as well as the registrar's server info used by default. It's also convenient to be able to make any changes at all, including the registrant, both immediately and without additional charge.

Since changes are done by logging in, there's no danger of being cut off from one's own domains, as happens with NSI when the admin e-mail address changes and the old one is no longer valid. I had that happen to one client when Excite changed their mail server address from customer@mail.excite.com to customer@excite.com
That's when the faxing of authorization and proof becomes necessary, in spite of authentication being by password instead of mail from address. It's a big nuisance!

NSI charges $119 to change the registrant name and you have to fill out the requisite forms and go through their processing. With Open SRS, for instance, you can make the changes instantly. One of my clients went from an Inc. to an LLC. It would have cost him $119 to change it at NSI. Since all his domains are now at 000domains, the change was easy and cost free.

If NSI offered the superior service, I could understand some people paying their rates. However, when you can get far superior service for about a third of their cost, it just doesnt make sense to stay with them.

Also other registrars like eNom and DirectNic and others offer additional free services like DNS services, e-mail forwarding, URL redirection, etc. In other words, after you've registered your domain, you're ready to go. Obviously if NetSol will not change the way it does things, and more and more people will become aware of what's going on, NetSol will eventually find itself relegated to the background.

Originally posted by Mivo
Obviously if NetSol will not change the way it does things, and more and more people will become aware of what's going on, NetSol will eventually find itself relegated to the background.

Is that before or after they collect $6 for *every* domain registration? :D

Also, all OpenSRS registrars *combined* (and there are quite a few of them) recently surpassed NetSol. That should give you an idea of just how many domains NetSol *still* registers, sigh...

Originally posted by Chicken


Is that before or after they collect $6 for *every* domain registration? :D


I did not take that into account. Well, they'll probably be earning $3 - $4 net for every $2 the other registrars are making which means they'll be here for a looong time.

Originally posted by Chicken

Is that before or after they collect $6 for *every* domain registration? :D

Also, all OpenSRS registrars *combined* (and there are quite a few of them) recently surpassed NetSol. That should give you an idea of just how many domains NetSol *still* registers, sigh...

They may be in the backgound collecting their $6 for all those domains registerd with others as fewer and fewer are registered with them,

You are confusing two different sets of figures. All the other registrars combined now have more than 50% of the total domains registered (probably total of .com, .net and .org), the installed base so to speak. That's not surprising since NSI's share was down to 52% at the beginning of the year,

For new domain registrations, however, one registrar alone, Open SRS, is close to NSI. They beat NSI in Q4 2000 in new .com., net and .org registrations and came in second to them in Q1 2001.
I expect that within the next year, possibly this year, Open SRS will be the consistent first place registrar.

As Chicken pointed out they collect $6 per domain which means that with minimal marketing costs they will continue to grow through other people's efforts.

What would be interesting to know, would be the statistic that relates new sales by NetSol direct to the public plus transfers (they still receive their $6) plus the $6 they receive from other registrars and compare that the total value of registrations prior to the opening up of the registry.

In any event the rate of Internet usage is only increasing and as such the total domain market will also grow correspondingly which should line NETSOL's pockets nicely.

It's sad that something that serves so many people so poorly can still thrive.

Thank you Department of Commerce.

Franc



;)